Four Points Flex by Sheraton Yokohama West

Hotels
•
Four Points Express
9 (1447 reviews)
2-17-6 Minamisaiwai, Nishi-ku , Yokohama , JP

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Small rooms
Cleanliness issues noted
Confusing directions

Categories

Cleanliness
8.5
Some reviews mentioned issues with cleanliness; overall could improve.
Service
9.5
Many mentions of helpful and friendly staff.
Location
9.5
Highly praised for convenience and accessibility.
Room Quality
8.5
Rooms are clean but often small; some guests expected more space.
Amenities
9
Adequate amenities were acknowledged, though not extensively reviewed.
Value for Money
9
Generally considered a good value, but room size could be a concern.
Food and Beverage
8.5
No strong opinions, but some indicate better options could exist.
Overall Experience
9.5
Overall experience rated highly despite some minor caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:59

Property Description

Convenient Location:
Located in the vibrant Nishi Ward district of Yokohama, HOTEL UNIZO Yokohamaeki-West offers easy access to popular attractions such as Nissan Stadium, Sankeien, and Higashiyamata Park.

Modern Amenities:
Enjoy a comfortable stay with air-conditioned rooms, flat-screen TVs, safety deposit boxes, and free WiFi throughout the property. Relax in the private bathrooms equipped with a bidet, complimentary toiletries, and a hairdryer.

Nearby Attractions:
Explore the nearby Motosumi-Bremen Shopping District and Yamada Fuji Park for a taste of local culture and entertainment. Conveniently located just 18 km from Tokyo Haneda Airport.

Book now for a memorable stay at HOTEL UNIZO Yokohamaeki-West.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 1447 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 9.5
J
jumi • couple • jp
7
2026-09-18 • via Nuitee
M
MICHIE • solo_traveller • jp
6
2026-09-17 • via Nuitee
森西 • couple • jp
8
2026-09-14 • via Nuitee
H
HINA • couple • jp
10
2026-09-13 • via Nuitee
T
TOMOMI • solo_traveller • jp
9
快適でした
2026-09-11 • via Nuitee
K
Kolarek • solo_traveller • hr
10
2026-09-08 • via Nuitee
T
Thapa • couple • jp
9
2026-09-04 • via Nuitee
Y
Yuna • solo_traveller • jp
7
2026-09-03 • via Nuitee
E
eng seong • solo_traveller • my
8
Pros:

Location

Cons:

Lighting could be brighter

2026-08-30 • via Nuitee
健次 • solo_traveller • jp
6
2026-08-29 • via Nuitee
又華 • solo_traveller • tw
9
乾淨舒適安靜
2026-08-28 • via Nuitee
T
ton. • solo_traveller • jp
3
Pros:

宿泊前の問合せに対し、迅速に回答して頂けましたので、とても助かりました。

Cons:

清掃に関してですが、テレビ、デスク、鏡等大きく目に付く箇所は良かったんですが、リモコン、ポット、セーフティボックス等に埃が凄かったです。デスク下の足元には1cm前後の食べかす？のようなゴミが落ちていました。浴室は赤カビが見受けられたので、残念です。

2026-08-28 • via Nuitee
まつだこう • solo_traveller • jp
10
機会があればぜひもう一度利用したいです。
Pros:

駅から近く、ホテルのすぐそばにイオンやドンキがあってとても便利でした。

2026-08-28 • via Nuitee
ポッケ • solo_traveller • jp
8
2026-08-21 • via Nuitee
C
CHIKAKO • solo_traveller • jp
6
フロントスタッフはみなさん親切で安心感
Pros:

フロントのスタッフのみなさまはどなたが対応されてもフレンドリーで親切にしていただき気持ち的にはとても快適に滞在できました。

Cons:

バスルームのシャンプーなど置く棚の隅が黄ばんで汚れていました。またバスタブの接続部分でパット見て目につくところが長年の汚れっぽいねっとりとした汚れが付着していてとても気になりました。経年劣化なのか判りませんが気になりました

2026-08-18 • via Nuitee
けーご • solo_traveller • jp
8
2026-08-16 • via Nuitee
K
Kumiko • solo_traveller • jp
7
2026-08-16 • via Nuitee
T
Takamitsu • couple • jp
8
2026-08-12 • via Nuitee
D
De Castro • solo_traveller • ph
8
2026-08-12 • via Nuitee
W
Wenbo • couple • cn
9
性价比高，地理位置佳
Pros:

房间细节很人性化，地理位置佳

Cons:

早餐可以再丰富着就好了，咖啡也需再改进下

2026-08-11 • via Nuitee