Four Points Flex by Sheraton Yokohama West

Hotels
•
Four Points Express
9 (1447 reviews)
2-17-6 Minamisaiwai, Nishi-ku , Yokohama , JP

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Small rooms
Cleanliness issues noted
Confusing directions

Categories

Cleanliness
8.5
Some reviews mentioned issues with cleanliness; overall could improve.
Service
9.5
Many mentions of helpful and friendly staff.
Location
9.5
Highly praised for convenience and accessibility.
Room Quality
8.5
Rooms are clean but often small; some guests expected more space.
Amenities
9
Adequate amenities were acknowledged, though not extensively reviewed.
Value for Money
9
Generally considered a good value, but room size could be a concern.
Food and Beverage
8.5
No strong opinions, but some indicate better options could exist.
Overall Experience
9.5
Overall experience rated highly despite some minor caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:59

Property Description

Convenient Location:
Located in the vibrant Nishi Ward district of Yokohama, HOTEL UNIZO Yokohamaeki-West offers easy access to popular attractions such as Nissan Stadium, Sankeien, and Higashiyamata Park.

Modern Amenities:
Enjoy a comfortable stay with air-conditioned rooms, flat-screen TVs, safety deposit boxes, and free WiFi throughout the property. Relax in the private bathrooms equipped with a bidet, complimentary toiletries, and a hairdryer.

Nearby Attractions:
Explore the nearby Motosumi-Bremen Shopping District and Yamada Fuji Park for a taste of local culture and entertainment. Conveniently located just 18 km from Tokyo Haneda Airport.

Book now for a memorable stay at HOTEL UNIZO Yokohamaeki-West.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 1447 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 9.5
A
Amitavo • solo_traveller • in
10
Very comfortable
Pros:

Everything

Cons:

Na

2026-10-31 • via Nuitee
A
Angeliki Iro • couple • gr
10
2026-10-30 • via Nuitee
I
Ikuko • couple • jp
6
ロケーションがわかりにくく、不便な場所でした。
Pros:

清潔感がありました。

Cons:

設備、付属品が足りなかった。

2026-10-29 • via Nuitee
D
Dominique • solo_traveller • fr
9
Pros:

Hôtel très calme et proche des transports

Cons:

Pour avoir les infos à l'arrivée, vous devez scaner un qrcode qui vous renvoi sur une page écrite en japonais... alors que je n'ai pas du tout le type "japonaise" !

2026-10-21 • via Nuitee
A
Ako • solo_traveller • jp
7
Pros:

部屋は清潔。広さもそこそこあるから快適。ドライヤーも固定じゃないから座ってゆっくりできて助かった

Cons:

今まで泊まった他のホテルでは今回より値段が安かったのにYouTubeなどをテレビで見れたが、テレビが古い、?のが見れなかったのが少し残念

2026-10-12 • via Nuitee
K
KOMATSU • solo_traveller • jp
6
2026-10-11 • via Nuitee
K
Kyuock • solo_traveller • kr
8
Pros:

위치는 요코하마 역근처 변화가여서 편햇고 시설도 좋았습니다

Cons:

이불이 계절에 비해 좀 두꺼웟습니다

2026-10-10 • via Nuitee
M
MEGUMI • couple • jp
7
全体的に部屋の埃が目立ってた。 
Pros:

ベットが綺麗だった事。

Cons:

ところどころ埃があったり掃除が不十分なところがあった。
冷蔵庫、金庫、ケトルが全部開けっぱなしでお客様を迎える準備ができてないのかなと感じてしまった。
ホテルによってやり方は違うと思いますけど全部蓋やドアが開けっぱなしだと空室のままの状態でそのまま放置していたのかなと思ってしまいました。
一応私もホテルの客室清掃やってる人としてお客様が見て気持ちのいい部屋づくりを心がけて欲しいなと思いました。
あとは朝早くから清掃の方の足音やドアを閉める音が大きくてゆっくり休めなかった。

2026-10-08 • via Nuitee
Z
Zaw • couple • jp
8
2026-10-07 • via Nuitee
J
jumi • couple • jp
7
2026-09-18 • via Nuitee
M
MICHIE • solo_traveller • jp
6
2026-09-17 • via Nuitee
森西 • couple • jp
8
2026-09-14 • via Nuitee
H
HINA • couple • jp
10
2026-09-13 • via Nuitee
T
TOMOMI • solo_traveller • jp
9
快適でした
2026-09-11 • via Nuitee
K
Kolarek • solo_traveller • hr
10
2026-09-08 • via Nuitee
T
Thapa • couple • jp
9
2026-09-04 • via Nuitee
Y
Yuna • solo_traveller • jp
7
2026-09-03 • via Nuitee
E
eng seong • solo_traveller • my
8
Pros:

Location

Cons:

Lighting could be brighter

2026-08-30 • via Nuitee
健次 • solo_traveller • jp
6
2026-08-29 • via Nuitee
又華 • solo_traveller • tw
9
乾淨舒適安靜
2026-08-28 • via Nuitee