Holiday Inn - the niu, Franz Vienna by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.4 (4825 reviews)
Dresdner Straße 111 , Vienna , AT
+43 1 89074230

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Pets allowed
Lift / Elevator
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Review Highlights

Pros:
Excellent location (tram stop directly in front)
Very good and varied breakfast
Friendly and helpful staff / 24h reception
Comfortable beds and modern-feeling rooms
Cons:
Cleanliness issues: dusty carpet, stains and dirty showers reported
Some rooms show wear and strong odors
No parking and missing small amenities (e.g., slippers)
Bar drink quality criticized; street/tram noise for some guests

Categories

Cleanliness
6.8
Multiple guests reported dusty carpet, visible stains and dirty showers; several rooms felt unclean and had persistent odors, so cleanliness is notably below average.
Service
9
Staff frequently described as friendly, helpful and 24h reception praised, though a few reviews noted an unfriendly interaction at arrival; overall service sentiment is strongly positive.
Location
9.6
Repeatedly praised — tram stop directly in front of the hotel, convenient for Prater and city centre; location is a clear strength.
Room Quality
7.6
Rooms are described as modern and beds comfortable, but many reports of worn appearance, carpet stains and some odors lower the room-quality score to slightly below average.
Amenities
8.4
Amenities such as a 24h front desk and hotel bar are appreciated, but issues noted include lack of slippers, no parking and mediocre bar drink quality; overall average for the hotel tier.
Value for Money
8.4
Mixed signals: generally good breakfast and location justify value, though some guests expected better condition or more breakfast options for the price; rated at the target overall level.
Food and Beverage
9
Breakfast repeatedly described as rich, varied and very good; bar was noted as a social spot but got criticism for drink quality — overall F&B leans positive thanks to breakfast.
Overall Experience
8.4
Most guests report a pleasant stay with friendly staff and great location, though cleanliness and some wear detract for some visitors; overall experience aligns with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:43

Property Description

Modern Comfort in Vienna
The niu Franz in Vienna offers a modern and comfortable stay just 2.6 km from Vienna Prater.

Luxurious Amenities
Enjoy air-conditioned rooms with free WiFi, a bar, sauna, and 24-hour front desk. Each room includes a flat-screen TV, safety deposit box, and plush bedding.

Delicious Dining Options
Start your day with a buffet, continental, or vegetarian breakfast at the property.

Book your stay at the niu Franz for a relaxing and convenient experience in Vienna.

Important information:

Please note that children up to 12 are charged half of the regular breakfast rate (9.50€). Children aged 12 and above receive the full price (19.00€).Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 4825 reviews
Cleanliness: 6.8
Service: 9
Location: 9.6
Room Quality: 7.6
Amenities: 8.4
Value for Money: 8.4
Food and Beverage: 9
Overall Experience: 8.4
C
Cumhur • couple • tr
9
2026-10-31 • via Nuitee
S
Stefan • family_with_children • at
10
2026-10-31 • via Nuitee
M
Mehmet • family_with_children • tr
5
Konum iyi , kahvaltı güzel , oda vasat
Pros:

Konumu ve kahvaltısı güzeldi .

Cons:

Odada halı olduğu için çok tozluydu . Banyoda ağır bir koku vardı .

2026-10-31 • via Nuitee
T
Tamara • family_with_children • at
7
2026-10-31 • via Nuitee
P
Parisa • family_with_children • at
7
2026-10-30 • via Nuitee
T
THANOS KOUKOUTOLIAS • family_with_children • gr
8
2026-10-30 • via Nuitee
A
Augustine • couple • at
9
Wir kommen gerne wieder!
Pros:

Sehr gutes und umfangreiches Frühstück. Personal sehr zuvorkommend. Straßenbahnhaltestelle direkt vor dem Hotel.

2026-10-30 • via Nuitee
D
Dobroriz • family_with_children • ua
10
A comfortable and pleasant stay in Vienna, with friendly staff and a modern atmosphere.
Pros:

The hotel was clean, comfortable and modern. The staff were friendly and helpful, and the location was convenient for exploring Vienna. We really enjoyed our stay and appreciated the welcoming atmosphere.

Cons:

Nothing in particular

2026-10-28 • via Nuitee
L
Lilla • family_with_children • hu
9
Pros:

A szálloda a villamos megalló mellett van. Kb 15 perc a központ. Reggeli szuper volt, nagy választékkal. Szoba is rendben volt, elfertünk hárman.

Cons:

Fürdőszobába ajtó sztem jó lenne, illetve egy szekrény vagy komod ruháknak.

2026-10-28 • via Nuitee
L
Lena • family_with_children • at
10
2026-10-28 • via Nuitee
G
Georgiana • family_with_children • ro
10
Pros:

Very comfortable bed and plenty of natural light in the room. The location is also fantastic, tram station right in front of the hotel and the Praterstern and Prater are like 20 min walk away from the hotel. Breakfast is rich and delicious and the 24h front desk and bar is a major plus.

2026-10-27 • via Nuitee
B
Barbora • family_with_children • cz
8
Pros:

Snídaně a milí recepční.

Cons:

Hluk z ulice (tramvaje) a tvrdá přístylka pro dceru.

2026-10-25 • via Nuitee
B
Brandner • family_with_children • at
3
Pros:

Straßenbahnhaltestelle vor der Tür, Hotelbar als Treffpunkt

Cons:

Die Begrüßung war ein "Ausweis" aus einem unfreundlichen Gesicht ohne Bitte oder Danke, oder Hallo. Das Personal ist generell eher lustos.
Die Qualität der Getränke an der Bar ist schlecht.
Die Zimmer sind dreckig, auch nach der Bitte unser Zimmer nochmal zu saugen, waren noch Scherben und Schmutz am Boden, die Dusche war/ist dreckig.
Das Leitungswasser war, während unseres Aufenthalts, nicht genießbar was sehr untypisch ist für Wien. Für uns leider das erste und letzte Mal im Niu.

2026-10-25 • via Nuitee
B
Bohdan Antonenko • family_with_children • sk
10
2026-10-25 • via Nuitee
B
Brandner • family_with_children • at
3
2026-10-25 • via Nuitee
M
Michael • family_with_children • at
6
Pros:

Frühstück war ansprechend. Freundliches Personal.

Cons:

Abnutzung war gut zu sehen. Alte Flecken am Boden im Zimmer und Gang.

Parkplätze nicht vorhanden bzw. wird das auch nicht von der Rezeption angesprochen.

Die Hotel Kette hat bessere Hotels an anderen Standorten.

2026-10-25 • via Nuitee
C
Christopher Patrick • family_with_children • at
9
2026-10-25 • via Nuitee
M
MERT • family_with_children • tr
9
Harika deneyim
Pros:

Konum harika, otelin önünden tramway merkezi yerlere kadar tek vesait gidiyor.
Otel yeni, kahvaltısı süper.
Odalar iyi rahat.

Cons:

Terlik yoktu.

2026-10-22 • via Nuitee
E
ESMA • extended_group • tr
8
Pros:

Çalışanları cok güleryüzlü, bize her konuda yardımcı oldular konum olarak da direkt tramvay durağı önünde bulunuyor ulaşım olarak merkeze giderken hiç zorlanmadık, odaları da gayet yeterli ve tertemizdi

2026-10-18 • via Nuitee
K
Klaus • solo_traveller • dk
7
Pent og rent fint udelukkende til overnatning
Pros:

Pænt og rent, venligt personale

Cons:

Noget kedelig morgenmad, mangler mulighed for noget let at spise om aftenen - og der er kun et middelmådigt pizzaria i nærheden

2026-10-15 • via Nuitee