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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Terrace
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Garden
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Pets allowed
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Canoeing
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Sauna
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Dry cleaning
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Breakfast in the room
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Diving
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Massage services
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Snorkelling
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Spa/wellness center
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Currency exchange
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Solarium
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Private parking
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Board games/puzzles
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Shuttle service (additional charge)
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Beachfront
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Snack bar
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ATM/cash machine on site
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Electric vehicle charging station
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Water sport facilities on site
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Toilet with grab rails
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Private beach area
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Higher level toilet
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Outdoor furniture
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Sun loungers or beach chairs
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Pet bowls
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Pet basket
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Beach
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Food delivered to guest room
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Walking tours
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Key card access
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Bike tours
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Tour/class on local culture
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Cooking class
Review Highlights
Categories
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Property Description
Luxurious Amenities and Services
Hotel Las Islas offers a range of top-notch amenities, including an outdoor swimming pool, fitness centre, and a beautiful garden and terrace. Guests can enjoy the convenience of a 24-hour front desk, an ATM, and complimentary WiFi throughout the property. Indulge in delicious Caribbean cuisine at the on-site restaurant and make use of the free private parking.
Relaxation and Comfort
Unwind in style at Hotel Las Islas by taking advantage of the inviting hot tub available to all guests. Whether you're looking to relax after a day of sightseeing or simply pamper yourself, the hot tub provides the perfect setting for ultimate relaxation.
Convenient Location and Transportation
Located in Baru, Hotel Las Islas is easily accessible from Rafael Núñez International Airport, just 50 km away. For guests' convenience, the hotel offers a paid airport shuttle service, ensuring a hassle-free and smooth journey to and from the property.
Ready to experience the ultimate blend of luxury and comfort at Hotel Las Islas? Book your stay now for an unforgettable getaway.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.
Property Policies
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Children and extra bed policy
Children are not allowed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Free private parking is possible on site (reservation is needed).
Location
Guest Reviews
El desayuno muy bueno y la atención del personal excelente.
El mal estado de la carretera de acceso desde Cartagena al hotel.
Las instalaciones
Todo maravilloso
Habitaciones estaban muy bien, el desayuno lo mejor de todo, el personal muy atento y la playa exclusiva y tranquila, como mucho éramos 4 parejas a la vez.
Los precios de los restaurantes y de las actividades son desmesurados, a la vez que el precio en general del hotel, no vale lo que cuesta.
Tienes que estar pendiente de las propinas siempre, y en la factura al final de la estancia hay que revisarla con atención, te incluyen cosas como un seguro que no te avisan cuando llegas, y propinas que tú indicas que no quieres dejar y las incluyen…
Creo que para el precio que pagas, las actividades que están incluidas son muy pocas , por no decir inexistentes.
Las áreas comunes, en especial que tuvieran diferente spot para el desayuno, almuerzo y cena
El personal, increíble. La ubicación, increíble. Las instalaciones, excelentes.
La comida, regular a mala para el valor. Pese a tener pocos turistas hospedados, los servicios eran muy lentos.
The hotel facilities are beautiful and very romantic, specially the bungalows. Spa, restaurants and food were great! Staff service fantastic!
The swimming pool was out of service. The only pool available was in the spa and with limited access. Their private island was closed for restoration, something guests should be aware before making the reservation.
siempre somos felices; somos clientes fieles 🤩 volveremos 1000 veces
Todo
Amazing service. The food was great.
Special place, blessed with wild nature and great beaches; lacks to cover details to the finest, given price it's a must. Nice food, more variety is needed. Needs to be updated in some aspects, but overall is a good experience, could be better if attention is paid to all the potential the surroundings can give
This hotel is the perfect example of how a beautiful location can hide a deeply mediocre operation.
The place itself is stunning. Incredible jungle, beautiful ocean views, amazing natural setting. The staff is genuinely kind and polite. But kindness does not replace common sense, execution, communication, or service standards.
Everything in this hotel is designed around what works for THEM, not for the guests.
Nobody communicates proactively. Nobody anticipates problems. Nobody takes ownership. You have to ask for things multiple times before anything actually happens. There is zero sense of operational urgency or assertive hospitality.
And the best example of this disaster:
This hotel is extremely isolated. There are only 3 ways to get there:
- Boat
- Long and uncomfortable ground transportation
- Helicopter
During check-in, they explained all transportation options very clearly. What they somehow forgot to mention is that the boat transfer back to the city only has around 10 seats per day and sells out quickly.
So the day before departure, when I asked to confirm the boat schedule, they casually informed me there were no spots left and the only option remaining was the awful ground transportation.
At no point during check-in did anyone think to say:
“Would you like us to reserve your return transfer now? Availability is very limited.”
That is not a small mistake. That is a complete lack of service criteria and operational intelligence.
Luxury hospitality is not about smiling and saying “of course.” It’s about anticipating problems before the guest has to discover them themselves.
This hotel has the aesthetics of luxury, but not the mentality of luxury.
Excellent location, very friendly and polite staff! The place was amazing
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