Holiday Inn Express & Suites Allen Park by IHG

Hotels
•
Holiday Inn Express
8.6 (873 reviews)
9000 Enterprise Drive , Allen Park , US
+1 313-383-9790

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Good location (near Henry Ford Museum)
Very good breakfast / large selection
Spacious rooms with fridge and microwave
Comfortable, large beds
Friendly/welcoming staff (in many cases)
Pool and gym available
Overall good value for money
Some rooms reported as clean and calm
Cons:
Multiple cleanliness issues (stains, hair, dirty floors/bathrooms)
Pool unexpectedly closed for maintenance during stays
Isolated rude or unhelpful front desk staff at night
Stuck motorized curtain and broken blinds/doors reported
Room odors and reports of ants
Sticky elevator floors
Inconsistent housekeeping quality
Lack of advance notice about amenity closures

Categories

Cleanliness
6.5
Multiple guests reported stains on carpet, hair in rooms, dirty floors and bathroom issues despite some mentions of clean rooms; cleanliness is a clear weakness.
Service
9
Several reviews mention welcoming and friendly staff and helpful reception on some shifts, though there are isolated reports of a rude night desk and unhelpful management regarding pool closure.
Location
9.2
Consistently noted as convenient and close to the Henry Ford Museum; only minor downside mentioned was proximity to a busy road and crossing difficulty.
Room Quality
8.2
Rooms are described as spacious with comfortable beds and amenities like fridge/microwave, but some guests reported odors, ants, stained carpet and a stuck motorized curtain.
Amenities
7.6
Property offers pool and gym and typical IHG standards, but the pool closure during a stay and sticky elevator floors lowered perceptions of amenities.
Value for Money
9.2
Several guests called the stay good value and praised the overall offering relative to price; value perception is strong despite some negatives.
Food and Beverage
9.5
Breakfast is frequently praised (described as excellent, large selection and delicious), with only a few comments suggesting it could be improved.
Overall Experience
9.6
Mixed stays reported: many found the property pleasant, convenient and good value with great breakfast, while others were significantly impacted by cleanliness and the unexpected pool closure; overall leans positive given recurring praise for location, staff and breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:44

Property Description

Convenient Location
Holiday Inn Express & Suites Allen Park, an IHG Hotel, is ideally situated in Allen Park with easy access to TCF Center and various attractions like Baker College and Motown Historical Museum.

Modern Amenities
Guests can enjoy a range of amenities including an indoor swimming pool, fitness centre, and free WiFi throughout the property. The hotel also offers express check-in and check-out services for convenience.

Comfort and Service
This 3-star hotel provides non-smoking rooms, a shared lounge, a 24-hour front desk, and a business centre. Experience comfort and exceptional service during your stay at Holiday Inn Express & Suites Allen Park.

Book now for a delightful stay at Holiday Inn Express & Suites Allen Park, an IHG Hotel, and make the most of your visit to Allen Park.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Location

Guest Reviews

8.6
Based on 873 reviews
Cleanliness: 6.5
Service: 9
Location: 9.2
Room Quality: 8.2
Amenities: 7.6
Value for Money: 9.2
Food and Beverage: 9.5
Overall Experience: 9.6
J
Jaouad • couple • de
8
2026-10-24 • via Nuitee
Z
ZEESHAN • family_with_children • us
10
Pros:

I was there for a business trip. I only stayed one night. The room was okay but not as expected. This is an IHG property so it has to meet certain standards. The carpet had stains on it. The window curtain was stuck and I was not able to lower or raise it. It was a motorized curtain and it feels like it was stuck somewhere..

Cons:

Same as above comment.

2026-10-16 • via Nuitee
E
Edwin • solo_traveller • us
10
Perfect for a one night stay
Pros:

Quiet calm

Cons:

Clean

2026-10-12 • via Nuitee
M
Moe • solo_traveller • ca
9
Pros:

The room was spacious and clean, and the bed was large and comfortable. The hotel’s location was convenient, and the staff were welcoming and friendly. Overall, it was a pleasant stay and great value for the money.

Cons:

The breakfast can be better.

2026-10-12 • via Nuitee
B
Brennan • couple • ca
8
2026-10-08 • via Nuitee
F
Fahed • couple • us
1
2026-09-17 • via Nuitee
S
Stacia • family_with_children • us
2
Not great
Pros:

Location was fine, the hotel next to it was nicer and better staff

Cons:

The front desk guy at night was rude, not accommodating. Room smelled, another guest had ants in their room. The pool was closed and they were rude about it, sign on door said it was going to be fixed day prior.
They don’t say hi when you walk in or say where the elevator is.

2026-09-16 • via Nuitee
J
Joyce • family_with_children • us
8
Stay was great.
2026-09-10 • via Nuitee
B
Bailey • solo_traveller • us
3
Pool closed
Pros:

The breakfast was pretty good, room was clean

Cons:

The whole reason I booked it here was for my kids to use the swimming pool, nothing on the website said the pool was closed for maintenance on a Friday starting labor day wknd. Completely ruined the stay, my kids were so upset, management said " sorry, nothing we can do"

2026-09-10 • via Nuitee
N
Nana Ama • family_with_children • ca
8
I was disappointed about the pool close
Pros:

It was very good,exerlent

Cons:

Breakfast

2026-09-08 • via Nuitee
J
Joy • couple • us
10
2026-09-07 • via Nuitee
E
Emese • family_with_children • hu
9
Nice hotel close to Ford museum
Pros:

Nice, spacious, clean room with fridge and microwave. Pool and gym. Breakfast is excellent, large selection, delicious food.

Cons:

Surprisingly, the elevator floors were sticky.

2026-09-03 • via Nuitee
T
Thomas • couple • us
9
2026-08-28 • via Nuitee
R
Roderick • family_with_children • us
10
2026-08-27 • via Nuitee
S
Stephanie • family_with_children • us
10
2026-08-25 • via Nuitee
R
Raekesha • couple • us
10
Overall clean
Pros:

The cleanliness

Cons:

None of the rooms have Handheld showers more options for breakfast

2026-08-18 • via Nuitee
M
marta • extended_group • co
10
Excelente estadía en Detroit. 2 noches y 2 desayunos increíbles
Pros:

Excelente hotel. Muy bien ubicado. Tranquilo. El desayuno genial

2026-08-18 • via Nuitee
B
Brigi • family_with_children • hu
1
Koszos
Pros:

A reggeli jó volt, volt meleg étel is.

Cons:

Késő este érkeztünk. A szobában több helyen hajat találtunk. A földön, kádban egy maroknyit, és mindkét ágyban kb. 3-4 szálat. És a padló is koszos volt. Amikor ezt jeleztem a portán, az éjszakás közölte, hogy az egyetlen csereszoba, amit tud adni az nagyon párás, mert napközben takarították a szőnyeget, és még szárad. Elnézést nem kért, nagyobb szobát nem ajánlott, igazán nem foglalkoztatta a dolog. Mivel már majdnem éjfél volt és a kislányunk fáradt volt maradtunk az eredeti szobában. Másnap reggel az új recepciós segítőkészebb volt, teljes takarítást kért a szobánkra. Mikor visszaértünk, láttuk, hogy az ágyneműt valóban cserélték, de a földön továbbra is volt haj, nem porszívóztak, nem mostak fel. Már nem is fáradtam vele, hogy szóljak, hisz a takarítók láthatólag képtelenek elvégezni a dolgukat. A családom este megnézte a medencét, hasonló állapotokról számoltak be.

2026-08-18 • via Nuitee
M
Mel • extended_group • us
5
2026-08-10 • via Nuitee
K
Katharine • solo_traveller • us
9
2026-08-06 • via Nuitee