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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Garden
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Bar
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Meeting/banquet facilities
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Breakfast in the room
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Non-smoking throughout
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Private parking
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Outdoor pool
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shuttle service (additional charge)
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Concierge service
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ATM/cash machine on site
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Airport shuttle (free)
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Sun loungers or beach chairs
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Airport drop off
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Airport pick up
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Kids' pool
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodation with Top-notch Amenities
Modern Comforts: Enjoy air-conditioned rooms with a desk, kettle, fridge, and flat-screen TV. Each room also features a safety deposit box and a private bathroom for your convenience.
Delightful Dining: Indulge in buffet and continental breakfast options offered daily at the hotel's restaurant.
Convenience at Your Fingertips: Benefit from free WiFi, a 24-hour front desk, airport transfers, and room service during your stay. With a garden, free parking, ATM, and concierge service, all your needs are catered to at Marcian Garden Hotel.
Experience luxury and comfort at its finest at Marcian Garden Hotel. Book your stay now and elevate your Zamboanga experience.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Location
Nice pool. I enjoyed the soft bed. I enjoyed the staff.
Small selection at breakfast buffet.
Really spacious room, attentive and accommodating staff, location, breakfast buffet
The concierge; they were always helpful and pleasant
1. The room has an old pungent odor as if it was not used for a long time.
2. I keep waking up at night; it was noisy You can hear the trucks, jeepneys etc….motorbikes
3. I had an early flight and I arrived early at 6am at the hotel…was hoping to checkin after explaining i will also check out at 6am which offsets the early checkin but they didn’t check me in as per their policy and I waited till 11am to be checked in. After waiting for 5 hrs in the lobby I couldn’t care less noticing the bad smell and the noise due to exhaustion.
The breakfast was ok. The coffee was not hot. Told them about it, did not even say or did anything to correct it
On the 2nd day, the toilet bowl tank did not fill with water, so I had to scoop water from the sink to fill it so it could flush. Our last day was terrible. Requested to check out late since we had an island tour, check out is 12 so we ask if we can check out at least 1:15pm so we can still shower. They didnt allow us and told us that we were not back by 1pm, they will take our luggage out of our room. We were just asking for consideration since we have 3 rooms and we checked out the 2 rooms already as early as 6:30am and was just asking for 1 room. We came back at 12:15nn and showered quickly. Checked out of the room by 12:55pm. We paid the rooms since I had requested for an upgrade aside from what I paid in booking.com. When I asked for an invoice (which I requested a week ago thru chat via booking.com), they said they dont issue an invoice but just a guest folio. I said NO since I need an invoice since I need to reimburse bec it was a business trip. Finally the girl in the counter (who told me earlier in the morning that they were going to put our luggages out) agreed. Then they issued a receipt which totaled only 35K. I questioned it since I paid 33,652.04 pesos plus the additional 6,300 pesos for the upgrade. The girl said that 35K is the only amount they can issue since booking.com had a commission. I said even so, I paid 33,652.04 therefore I should get a receipt for that amount plus the 6,300. She kept insisting on it so I asked for the manager on duty. The MOD told me that they can issue me an invoice only with the amount reflected in their system, and HE ALSO INSISTED THE SAME. then he showed me the paper, which was the exact amount I WAS TELLING THEM! Then I told him that 33,652 plus the 6300 was 40K something. So he went to the staff and told them to fix it. By the time they fixed it, it was almost 1 HOUR! The staff and manager are not even sorry, rude! Much more to say but NO MORE SPACE! Almost missed our flight because of them! flight was 4pm!
Location, fast elevator.
No cotton buds, no facial tissues, faded and shabby towels, very limited and very cheap toilet paper, poor quality body soap, shampoo and conditioner. Used spoon and plates lying on the floor near the elevators for days without someone keeping and cleaning it.
Staffs are friendly
Leaked Bathroom
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