Heeton Concept Aparthotel Edinburgh Queen Street

Hotels
8.6 (5342 reviews)
74 -77 Queen Street , Edinburgh , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
7.99
The cleanliness was disappointing; there were dust and hair in the bathroom.
Service
8.96
Staff were generally welcoming, but some interactions could be improved.
Location
9.5
The location is excellent, allowing easy access to many attractions.
Room Quality
8.45
Rooms are spacious, but some were smaller than expected.
Amenities
8.98
Basic amenities available; however, some items were lacking.
Value for Money
8.44
Fair value, but limited services for the price.
Food and Beverage
7.49
Breakfast was limited and not up to expectations.
Overall Experience
8.96
Overall, a good experience marred by specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:29

Property Description

Luxurious Amenities
Experience the ultimate comfort at Native Edinburgh with our modern amenities including a flat-screen TV, fully-equipped kitchen with high-end appliances, and a stylish bathroom with a refreshing shower.

Convenient Services
Enjoy the convenience of a 24-hour front desk and a laundry room during your stay, ensuring that all your needs are met promptly and efficiently.

Prime Location
Located in the heart of Edinburgh city centre, our aparthotel is just a stone's throw away from iconic landmarks such as Edinburgh Castle, Edinburgh Military Tattoo, and Royal Mile. With Edinburgh Airport a mere 10 km away, your journey to and from the city is a breeze.

Book now for an unforgettable stay at Native Edinburgh!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 20 per day.

Location

Guest Reviews

8.6
Based on 5342 reviews
Cleanliness: 7.99
Service: 8.96
Location: 9.5
Room Quality: 8.45
Amenities: 8.98
Value for Money: 8.44
Food and Beverage: 7.49
Overall Experience: 8.96
Y
Yistress solo_traveller es
9
Pros:

Todo correcto. Estancia muy grande con dos cuartos separados, perfecto para una estancia con un niño.

Cons:

Nos pasó una cosa que creemos no debe pasar en ningún hotel como el Heeton. Un trabajador del hotel se equivocó y abrió la puerta de la habitación a las 2:00 de la mañana. Fue un accidente, pero creemos que eso es una falta muy grave.

2026-07-04 via Nuitee
E
Eleonora extended_group it
10
Wonderful stay
Pros:

New equipments, furniture, everything was clean and perfect. The location is excellent and the staff was always smiling and gentle

Cons:

Anything

2026-07-03 via Nuitee
F
Fry couple gb
4
Wouldnt choose to use this hotel again eben if it meant sleeping on the street
Pros:

Meeting the proprietor who was helpful and friendly.

Cons:

Being located in an apartment, which would benefit from refurbishment, being dour and unappealing, away from the hotel. Breakfast was expensive and not vfm

2026-07-02 via Nuitee
K
Kimberley couple us
10
Great location. And great apartment.
Pros:

Location was fabulous. Room well appointed. Liked having kitchen. Comfortable bed

2026-07-02 via Nuitee
O
Oleh couple ua
7
Not very comfortable apparthotel to stay. Rooms require refresh.
Pros:

- Good location, 15 mins to the Royal Mile.
- It was quiet in the room.
- The bed was more or less comfortable.
- Aparthotel lobby was quite nice and cozy comparing to the rooms and hallways.

Cons:

- Room was not quite comfortable and clean.
- We’ve got a room on a 3rd floor with one small attic window in the corner.
- Shower wasn’t comfortable. There was no shower door and there was a small water pressure.
- Room was already a bit shabby with stains on the walls.
- Breakfast was quite basic without hot food, but oat, coffee and croissants were good enough for the breakfast for us.

2026-07-02 via Nuitee
D
Dara couple gb
8
2026-07-02 via Nuitee
S
Sarvar family_with_children uz
10
2026-07-01 via Nuitee
O
Omar couple ae
1
الفندق موقعه ممتاز والموظفين متعاونين
Pros:

موقعه ممتاز والموظفين متعاونين والفندق نظيف جداً ولكن لايوجد به اي خدمات واي شي تحتاجه تقدر تاخذه من اللوبي تحت او تطلبه منهم

Cons:

لي تجربتين للفندق التجربة الاولى كانت ممتازة وكانت الغرفة من الجهة الداخلية ومطلة على المباني ولكن التجربة الثانية كان في الطابق السفلي وكانت مطلة على الشارع والازعاج وصوت السيارات تنسمع فالغرفة وفيه صدى الغرفة الثانية تنسمع فالغرفة

2026-07-01 via Nuitee
V
Vishal couple us
8
Functional for a basic holiday
Pros:

Its location allows guests to walk through Old Town at their pace and access all it has to offer. Connections to buses and airport link are very easy. The aparthotel is functional - it has the basics that one needs but not over the top. A big plus is having an AC given recent heat waves in Western Europe.

Cons:

Nothing big just that the room had all the essentials for tea and coffee but no cream/creamer.. though milk/creamer was available at the reception upon request.

2026-07-01 via Nuitee
C
Charlein solo_traveller no
8
Pros:

Apartment was very spacious with good room set-up. Staff was helpful upon check-in.

Cons:

Carpets. I prefer stays with rooms without carpets.

2026-06-30 via Nuitee
S
susandj solo_traveller nz
10
Pros:

Great room, spacious and comfortable

Cons:

Nothing, it was good

2026-06-30 via Nuitee
K
Kate couple au
5
2026-06-29 via Nuitee
J
John couple gb
9
2026-06-29 via Nuitee
S
Sandra extended_group sg
9
Exceeded expectations!
Pros:

We can buy food back and eat it in the common area;
The furnishings were well curated and coordinated;
It was a comfortable walking distance to tourist spots and restaurants
Next door to a bar

Cons:

I wish the double bed was queen size and I wish for more hooks in the bathroom

2026-06-29 via Nuitee
M
Monica solo_traveller se
8
2026-06-28 via Nuitee
P
PedroSilva301 extended_group pt
9
Pros:

A localização, apesar de não ser no centro da cidade, é muito proxima do centro.
Conseguimos reservar o lugar de garagem, que recomendo.
Um extra muito importante: existe uma lavandaria self-service gratuita.

Cons:

Achei o pequeno almoço muito fraco. No hotel ao lado, por mais uma libra, conseguimos um pequeno almoço muito melhor.

2026-06-28 via Nuitee
M
Min Hong couple dk
10
Alt dejlig og godt , eneste minus for morgenmaden .
Pros:

Man sov virkelig godt stille og roligt værelse

Cons:

Morgenmaden var lidt kedeligt med kun croissant og yoghurt , og kornflakes ..

2026-06-27 via Nuitee
S
Stephen couple gb
8
2026-06-27 via Nuitee
M
Mash solo_traveller gb
10
2026-06-26 via Nuitee
A
Abdullah Mohammed couple om
7
2026-06-26 via Nuitee