Hotel Diplomat

Hotels
8.9 (1543 reviews)
35B Horvatova ulica , Zagreb , HR
+385 1 6138 500

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Clean and comfortable rooms
Free parking
Cons:
Location not ideal for city center
Noise from events

Categories

Cleanliness
8.95
Guests noted cleanliness positively: 'alles war sehr sauber' and 'muito limpo comida excelente', although there was a complaint about noise affecting the cleanliness perception.
Service
9.25
Multiple reviews praised the staff for their friendliness and helpfulness, with comments such as 'very nice staff, ready to help' and 'os funcionários muito gentis'.
Location
8.25
Location received mixed feedback; while it is convenient for travelers, some felt it wasn't ideal, as mentioned in the review about being in a business district.
Room Quality
9.05
Guests expressed satisfaction with room quality: 'very comfortable room', 'soba je bila čista, udobna i prostrana'.
Amenities
8.75
Amenities such as parking and breakfast variety were highlighted positively, with 'parking is free' and 'doručak bogat i odličan'.
Value for Money
8.75
Guests felt that the combination of services provided a good deal, supporting a positive perception of value.
Food and Beverage
9.05
Food quality was rated well with comments emphasizing the breakfast and dining options: 'super Frühstück' and 'Colazione ricca ed abbondante'.
Overall Experience
9.15
Overall experience was highlighted positively with guests expressing intent to return, highlighting an overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:22

Property Description

Modern Rooms with Free Parking and Room Service
Hotel Diplomat, located in Novi Zagreb, offers modernly decorated rooms with a minibar, desk, and flat-screen TV. Enjoy the convenience of free private parking and room service during your stay.

Deluxe Amenities for a Relaxing Stay
Unwind in the private bathrooms equipped with a spa bath and complimentary toiletries. Stay connected with free WiFi provided throughout the hotel. Start your day right with a rich buffet breakfast served daily.

Entertainment and Dining Options
Experience live music performances while enjoying a selection of snacks at the on-site Big Mamma Pub. Explore nearby attractions such as King Tomislav Square and Ban Josip Jelacic Square just a short distance away.

Book your stay at Hotel Diplomat now for a memorable experience in Zagreb!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZAG

Location

Guest Reviews

8.9
Based on 1543 reviews
Cleanliness: 8.95
Service: 9.25
Location: 8.25
Room Quality: 9.05
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 9.05
Overall Experience: 9.15
B
Besnik • couple • hr
8
2026-10-27 • via Nuitee
E
ErnesLj. • couple • li
6
2026-10-25 • via Nuitee
Y
Yakuza893 • couple • sk
10
2026-10-24 • via Nuitee
G
Gezim • couple • xk
7
Good Location, helping staff but Old Beds not very comfy
Pros:

Location, staff and the bar is excellent

Cons:

old furniture. old beds. still have pain on my back..needs renovation. it is my 4-th time in 3 years still nothing has changed. I think these beds are more than 7-8 years

2026-10-24 • via Nuitee
U
Uros Todorović • solo_traveller • rs
10
Pros:

Odlican hotel, ljubazno osobolje, veliki parking, cisto i uredno, sve pohvale.

2026-10-24 • via Nuitee
I
IVAN • extended_group • hr
10
2026-10-23 • via Nuitee
M
Milica • couple • fi
9
2026-10-19 • via Nuitee
L
Luka • solo_traveller • hr
10
2026-10-19 • via Nuitee
K
Kristijan • solo_traveller • hr
10
2026-10-18 • via Nuitee
M
Marino • family_with_children • hr
10
2026-10-18 • via Nuitee
E
Evgeny • family_with_children • il
10
Pros:

The hotel is new, the parking lot is large, the breakfasts are excellent, the staff is very pleasant, and it's almost five stars.

2026-10-15 • via Nuitee
Z
Zdravko • solo_traveller • hr
10
2026-10-11 • via Nuitee
L
Lihong • couple • rs
10
2026-10-09 • via Nuitee
L
Lihong • couple • rs
10
2026-10-09 • via Nuitee
X
Xenia • solo_traveller • rs
10
Pros:

Sve je odlično.

Cons:

/

2026-10-07 • via Nuitee
M
Marijana • couple • de
10
2026-09-18 • via Nuitee
D
Dana • couple • ro
10
Excelent
Pros:

Profesionalism, amabilitate a personalului, servicii excelente.

2026-09-17 • via Nuitee
I
Ibrahim • couple • rs
9
Solidno mesto!
Pros:

Osim doručka sve ostalo!!

Cons:

Doručak je bio osrednji!!!

2026-09-17 • via Nuitee
A
Alessandro • solo_traveller • it
10
2026-09-17 • via Nuitee
C
Crnisanin • solo_traveller • rs
10
2026-09-17 • via Nuitee