Basic Hotel Puerta de Sevilla

Hotels
8.7 (690 reviews)
Puerta de la Carne, 2 , Seville , ES

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Good amenities
Cons:
Noise from outside
Small room size

Categories

Cleanliness
8.3
Some guests noted cleanliness but mentioned issues like noise and odor.
Service
9.3
Excellent staff, very helpful and friendly across multiple reviews.
Location
9.3
Great central location with easy access to attractions.
Room Quality
7.8
Several comments on small room size and noise issues.
Amenities
8.8
Complimentary coffee and snack options positively mentioned.
Value for Money
8.3
Good value for the price, especially in a central location.
Food and Beverage
8.8
Positive mentions of available beverages and snacks.
Overall Experience
9
Overall good experience with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 20:37

Property Description

Traditional Sevillan Style Rooms
Experience the charm of Sevilla in our beautifully decorated rooms, each designed in a traditional Sevillan style. Relax in comfort with en-suite bathrooms and hairdryers provided for your convenience.

Convenient Amenities
Enjoy a hassle-free stay with our 24-hour reception staff ready to assist you with tourist information, car rentals, and bicycle hire. Take advantage of our luggage storage service to explore the city comfortably.

Central Location
Located just a short walk from the Royal Alcazar and Sevilla Cathedral, Puerta Sevilla offers easy access to a variety of dining and shopping options in the vibrant city center. Book now to experience the best of Sevilla at Puerta Sevilla.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 690 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 7.8
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 9
K
K • solo_traveller • be
6
Goede ligging, doch prijs-kwaliteit niet in verhouding.
Pros:

De ligging

Cons:

Kamer niet meer aangepast aan huidige wensen

2026-09-18 • via Nuitee
R
Rocio • couple • es
10
2026-09-18 • via Nuitee
A
Amira • couple • tn
10
À refaire j’adore
Pros:

On a trop aimé
Le personnel
L’emplacement surtout
Et c’est propre
Juste le climatiseur était très ancien il a fait trop de bruit
Sinon cet hôtel met à notre disposition un mini bar qui contient des fruits des jus et des café et de l’eau du 7 à 22h chose que je trouve très très mignonne!!! Bravo et merci

Cons:

Climatisation avec bruit

2026-09-15 • via Nuitee
O
Osman Can • couple • tr
9
2026-09-15 • via Nuitee
N
Nawal • solo_traveller • fr
9
2026-09-15 • via Nuitee
F
fbeac • solo_traveller • fr
9
2026-09-15 • via Nuitee
A
ANTONIO • couple • es
8
2026-09-14 • via Nuitee
R
Ruth • solo_traveller • gb
9
The hotel met our expectations and proved to an excellent base for a really enjoyable stay .
Pros:

Hotel in very central position near to all the famous sights. So easy to find really good food literally just outside the front door. Good aircon which was greatly appreciated.

Cons:

Unusual reception going through another hotel, with no obvious indication that is the case.
Can be a bit noisy at night but only to be expected in a lively city centre .
Bathroom decor a little tired, grouting needed refreshing.

2026-09-12 • via Nuitee
S
Susi • solo_traveller • uy
10
2026-09-11 • via Nuitee
R
Romero • extended_group • es
10
2026-09-09 • via Nuitee
S
Soraya • solo_traveller • es
7
2026-09-08 • via Nuitee
S
Sabrina • couple • it
10
Ottimo
Pros:

Tutto perfetto vi stra consiglio questa struttura se volete soggiornare a Siviglia non sembra affatto un hotel con poche stelle

2026-09-08 • via Nuitee
L
laetitia • solo_traveller • fr
9
Pros:

La bienveillance et la disponibilité du personnel. La propreté des lieux, la possibilité de prendre un café, de l'eau ou un jus de fruit en libre service. L'emplacement près du centre historique.

2026-09-08 • via Nuitee
R
Rafael Alexander • solo_traveller • es
9
Pros:

Exelente hotel muy acojedor, limpio, el personal muy Amable .

2026-09-07 • via Nuitee
N
Nieves Mesa • solo_traveller • es
10
2026-09-06 • via Nuitee
M
M. Carmen • family_with_children • es
8
Hotel perfectamente situado, con todos los servicios cubiertos.
Pros:

La ubicación perfecta para desplazamientos con el fin de conocer lo más popular de Sevilla.
Relación calidad/precio perfecta.

Cons:

Nada.

2026-09-05 • via Nuitee
C
Clare • family_with_children • es
8
Lovely room nice location
Pros:

very helpful staff, parking was good

good aircon

extra pillow and duvet in the wardrobe

very nice decoration

Cons:

Room wasnt that clean, there was dirt and a woodlouse on the floor, the shower screen was broken and scared the life out of me struggled to use the shower gel in the shower but that could have been me and my arthritis

2026-09-04 • via Nuitee
M
maria paula • couple • ar
7
Sevilla a 2 pasos de todo
Pros:

La ubicacion, la atencion del personal

Cons:

El dormitorio daba a la calle y habia demasiado ruido, adema snos toco una habitacion mini y eramos 2 .. asiq entrabamos justitos

2026-09-04 • via Nuitee
S
Sony • family_with_children • es
4
2026-09-04 • via Nuitee
M
Manuel Maria • solo_traveller • es
10
2026-09-03 • via Nuitee