Grand Hyatt Bogota

Hotels
•
Grand Hyatt
9.4 (1219 reviews)
Calle 24A # 57-60 , Bogotá , co
+57 601 6541234

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and modern rooms
Excellent amenities
Convenient location
Cons:
Poor service at check-in
Issues with billing
Limited food variety

Categories

Cleanliness
9.05
The hotel is described as clean and modern, but problems with technical issues in check-in and hotel facilities indicate some shortcomings.
Service
8.55
There are significant complaints regarding staff responsiveness and assistance, particularly during check-in and with billing issues.
Location
10
Conveniently located near a nice shopping mall in a good area, which was positively noted.
Room Quality
10
Rooms were spacious, clean, and modern, creating a positive view of overall room quality.
Amenities
10
Excellent amenities including pool, sauna, jacuzzi, and gym facilities were appreciated by reviewers.
Value for Money
9.55
While the hotel is expensive, the positive attributes of services and amenities might rationalize the costs.
Food and Beverage
8.05
Critique regarding the buffet lunch and variety suggests areas for improvement in food offerings.
Overall Experience
10
Overall satisfaction is high, with many positive comments about the stay, but tempered by a few critical points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:48

Property Description

Luxurious Accommodation
Grand Hyatt Bogota offers 5-star accommodation with air-conditioned rooms, modern amenities, and a relaxing hammam. Some rooms even feature a convenient kitchenette for added comfort.

Wellness and Leisure
Enjoy a fitness center, sauna, and hot tub to unwind after a busy day of exploring Bogotá. The hotel also boasts a garden, terrace, and shared lounge for guests to relax and socialize.

Convenience and Connectivity
Benefit from the hotel's prime location near Corferias International Exhibition Center and El Dorado International Airport. With free WiFi, airport transfers, and a business center, Grand Hyatt Bogota ensures a seamless stay for all guests.

Ready to experience luxury and convenience in Bogotá? Book your stay at Grand Hyatt Bogota now.

Important information:

As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOG

Location

Guest Reviews

9.4
Based on 1219 reviews
Cleanliness: 9.05
Service: 8.55
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 9.55
Food and Beverage: 8.05
Overall Experience: 10
C
Cohen • couple • fr
7
2026-08-08 • via Nuitee
S
Said • couple • om
1
2026-08-07 • via Nuitee
A
Ana Sylvia • couple • pa
3
Perdieron un paquete
Pros:

Todo muy bien en cuanto a la estadía

Cons:

Deje un paquete en recepción.. informando que llegarían a recogerlo al día siguiente. Y nunca apareció el paquete. Nunca fue entregado . Eso me tiene muy molesta

2026-08-06 • via Nuitee
E
Emma • family_with_children • gb
10
Wonderful modern hotel with great restaurant options and relaxing facilities. Would highly recommend
Pros:

This is a beautiful hotel - we sadly only stayed one night but had lunch in two of the restaurants, drinks in bar and used pool/spa. All was excellent

Cons:

Nothing

2026-08-05 • via Nuitee
R
rachel • family_with_children • gb
10
2026-08-04 • via Nuitee
A
Avizor • couple • co
10
2026-08-04 • via Nuitee
M
Mauricio • solo_traveller • co
10
Pros:

Limpio

Cons:

Nada

2026-08-04 • via Nuitee
L
Luz Elena • family_with_children • co
7
Mal servicio , al parecer poco personal , las llaves de la habitación no servían, filas al ingreso
Pros:

Habitación

Cons:

El servicio, el personal del desayuno

2026-08-03 • via Nuitee
C
Clao P • couple • co
9
Comfort y experiencia en Calidad de Servicio
Pros:

El desayuno Buffet es muy completo, y el servicio es agradable y muy eficiente.

Cons:

la habitación reservada fue de cama doble extragrande, sin embargo nos asignaron la #1127 de dos camas dobles. El comfort y limpieza de la habitación hicieron amena nuestra estadía pero no se cumplío con las condiciones de la reserva.

2026-08-03 • via Nuitee
V
VERONICA • couple • cl
10
Agradable
Pros:

Todo, muy bueno

Cons:

Muy oscuro

2026-08-02 • via Nuitee
M
Maria • couple • cw
9
2026-07-25 • via Nuitee
C
Colindres • couple • sv
10
2026-07-22 • via Nuitee
M
Maria Andrea • family_with_children • co
9
Gran hotel
Pros:

El spa y el restaurante japonés son espectaculares.

Cons:

El servicio de Carolina en la recepción deja mucho que desear. Dejé una balaca en el hotel y llamé al día siguiente temprano a preguntar. Se demoraron varias horas en avisarme que si estaba y les pedí bajarlo a la recepción. Al recogerlo mandé a mi hijo y yo me quedé esperando en el carro. Ella muy displicente le dijo : no guardamos ese tipo de cosas. Me tuve que bajar yo a preguntar y muy displicente me dijo : pero la balaca tenía un dije o algo ? Como si no fuera importante al no ser de valor. Me dijo que no guardaban esas cosas y me miró mal. La balaca no estaba en la recepción y me tocó esperar bastante rato a que la bajaran. Esa no es la atención esperada en un hotel de 5 estrellas. Pongo buena calificación porque el hotel es bueno pero Carolina definitivamente no los representa bien. Lo trata a uno como un aparecido.

2026-07-21 • via Nuitee
N
Naty • solo_traveller • co
10
Pros:

Todo espectacular, la amabilidad de las personas que atienden.

Cons:

Todo perfecto

2026-07-20 • via Nuitee
G
Gonzalez • solo_traveller • co
10
Comodo, agradable con estilo
Pros:

Zonas humedas, restaurantes y decoracion en todo

Cons:

Na

2026-07-20 • via Nuitee
N
Naty • solo_traveller • co
10
Pros:

La atención de las personas, demasiados amables u serviciales.

Cons:

Todo perfecto

2026-07-19 • via Nuitee
L
LIUDMILA • solo_traveller • kz
6
2026-07-16 • via Nuitee
J
Jaime Andres • couple • co
10
Pros:

La piscina y la peluquería.

2026-07-13 • via Nuitee
2
282andresb • NONE • Argyle, Texas
10
Luxury at its finest
Pros:

Fantastic property and great experience
Absolutely loved our stay at the Grand Hyatt. The location is excellent, the rooms are modern and spotless, and the overall atmosphere is upscale yet welcoming. Every staff member we encountered was helpful and polite. It offered great value for a luxury stay. Will absolutely stay here again!

2026-07-11 • via Tripadvisor
R
Rivera • solo_traveller • mx
10
Pros:

Todo excelente

Cons:

Todo ok

2026-07-06 • via Nuitee