Grand Central Hotel Belfast

Hotels
9 (4882 reviews)
9-15 Bedford Street , Belfast , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Cons:
Poor service
Cleanliness issues

Categories

Cleanliness
7.96
Some complaints about cleanliness with nuts found in the room.
Service
8.93
Mixed reviews with some excellent service but also significant complaints regarding responsiveness.
Location
9.47
The hotel is located in a great area with easy access to city attractions.
Room Quality
9.42
Rooms are described as spacious and luxurious.
Amenities
9.45
Great selection of bars and facilities, though some guests mentioned issues with lifts.
Value for Money
8.91
Good value considering location and quality, but some guests found service not matching expected standards.
Food and Beverage
8.96
Food quality generally praised, with some comments on specific service issues.
Overall Experience
8.93
Varied experiences with some guests loving the stay while others had significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 15:59

Property Description

Observatory Bar with Stunning Views
Experience breathtaking views of Belfast at the Observatory Bar located in the tallest building in the city, Hastings Grand Central Hotel. Enjoy sipping on your favorite drink while taking in the panoramic cityscape.

Convenient Location near Top Attractions
Located just minutes away from The Waterfront Hall, The Belfast Empire Music Hall, and SSE Arena, our hotel offers easy access to the best of Belfast's entertainment scene. Explore nearby landmarks like Titanic Belfast and Customs House Belfast with ease.

Comfortable Rooms and Delicious Dining
Relax in guest rooms featuring modern amenities like flat-screen TVs, air conditioning, and city views. Start your day with a delicious Full English/Irish breakfast and savor local dishes at our in-house restaurant. Our attentive staff is always ready to assist you at the 24-hour front desk.

Book your stay at Hastings Grand Central Hotel for a memorable Belfast experience!

Important information:

When booking more than 5 rooms, different policies and additional supplements may applyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 4882 reviews
Cleanliness: 7.96
Service: 8.93
Location: 9.47
Room Quality: 9.42
Amenities: 9.45
Value for Money: 8.91
Food and Beverage: 8.96
Overall Experience: 8.93
D
Daniel • couple • ie
9
Great location for clean modern hotel
Pros:

Great location, nice modern hotel. Breakfast was nice

Cons:

Limited parking (paid on the street), queuing for elevator a lot.

2026-10-31 • via Nuitee
C
Calum • solo_traveller • gb
9
2026-10-31 • via Nuitee
J
John • solo_traveller • gb
9
Loverly hotel and great quality.
Pros:

Great location and staff.

Cons:

Nothing at all.

2026-10-31 • via Nuitee
E
Elaine • couple • ie
9
2026-10-31 • via Nuitee
B
Becky • family_with_children • ie
10
Amazing hotel!
Pros:

Amazing hotel! Friendly staff, great location, breakfast was amazing. Couldn't fault it! Definitely will be back.

Cons:

Nothing it was amazing

2026-10-31 • via Nuitee
C
Carol • family_with_children • gb
10
Fabulous!
Pros:

Breakfast was delish a lot of choice food quality was outstanding
All Staff could not do enough for us. Very friendly, polite and attentive.
Hotel location excellent

Cons:

N/A

2026-10-31 • via Nuitee
M
Mary • family_with_children • gb
8
2026-10-31 • via Nuitee
J
Jake • couple • gb
10
2026-10-31 • via Nuitee
R
Ross • family_with_children • gb
8
Pros:

Location - right in middle of city.

Cons:

Shower wasn’t working properly

2026-10-30 • via Nuitee
G
Graham • family_with_children • ie
10
Pros:

Modern, clean and aesthetic!

2026-10-30 • via Nuitee
D
Dean • couple • gb
8
2026-10-30 • via Nuitee
A
Andy • couple • gb
10
Very enjoyable brilliant staff
Pros:

Atmosphere in hotel

Cons:

Nothing

2026-10-30 • via Nuitee
H
HANNA • family_with_children • gb
5
Pros:

the room

Cons:

cafe/restaurant room and food cold, long wait on service

2026-10-30 • via Nuitee
A
Alison • couple • gb
10
Great hotel. Staff great, very helpful and friendly. Central to everything.
2026-10-30 • via Nuitee
C
Chris • family_with_children • gb
10
Stunning establishment
Pros:

From walking through the main doors right up to my room it was stunning, view from the room was unbelievable. I requested something for the room to celebrate my wife's birthday and the staff went above and beyond. I'm not generally a great sleeper but had a fantastic night's sleep and there was absolutely no noise throughout the night

Cons:

The only thing which is small I would've loved to been able to open a window to let in a little fresh air, room felt a little stuffy first thing in the morning

2026-10-30 • via Nuitee
R
Ross • extended_group • gb
10
Pros:

Good

Cons:

Elevators bit confusing

2026-10-29 • via Nuitee
M
Mark • family_with_children • gb
10
Pros:

The view from our room

Cons:

Nothing really, only the temperature wouldn't go below 16 and it was a bit hot

2026-10-29 • via Nuitee
E
Emma • family_with_children • gb
10
2026-10-29 • via Nuitee
C
Caitriona • couple • gb
5
2026-10-29 • via Nuitee
L
Larry • couple • ie
7
Didn’t like the idea of no parking, bathroom wasn’t great
Pros:

Clean

Cons:

The view of skyline of city

2026-10-28 • via Nuitee