Hotel Peppertree Bend, BW Premier Collection

Hotels
•
BW Premier Collection
8.7 (546 reviews)
1082 Sw Yates Dr , Bend , us
+15412833360

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Moldy shower
Breakfast timing
Flashing fire detector

Categories

Cleanliness
7.91
Mentioned discomfort with moldy shower, dusty floor, and gritty bathroom.
Service
9.38
Multiple mentions of friendly staff and helpful service.
Location
9.42
Consistently positive remarks about convenient location.
Room Quality
8.37
Issues with bed quality reported, but also noted as comfortable and spacious.
Amenities
8.4
Good amenities mentioned, though some frustration with breakfast availability.
Value for Money
8.86
Considered a good value for the quality and location.
Food and Beverage
8.41
Positive comments on breakfast, but some complaints about timing and options.
Overall Experience
8.88
Overall positive experiences with room comfort, but marred by a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:30

Property Description

Outdoor Activities and Recreational Opportunities
Guests of Hotel Peppertree at Bend can immerse themselves in a variety of outdoor activities such as hiking, mountain biking, and skiing, making it an ideal choice for adventure enthusiasts.

Comfortable and Well-Equipped Rooms
Each guest room is thoughtfully furnished with modern amenities including an HDTV, microwave, and refrigerator. Some units also offer additional comforts like a fireplace, balcony, or sofa bed for a relaxing stay.

Deluxe Dining and Leisure Facilities
Indulge in delicious meals at Peppertree Pub, serving a range of dishes and local craft beers. Start your day right with a complimentary hot breakfast and take advantage of the 24-hour fitness center, swimming pool, and bike room for added convenience during your stay.

Book now to experience the perfect blend of comfort and adventure at Hotel Peppertree at Bend.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RDM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 546 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.4
Value for Money: 8.86
Food and Beverage: 8.41
Overall Experience: 8.88
C
Chandran • family_with_children • us
7
2026-07-03 • via Nuitee
I
Ingrid • solo_traveller • at
9
etwas außerhalb - empfehlenswert
Cons:

keine richtige bar

2026-07-02 • via Nuitee
L
Lisa • couple • us
8
Nice, clean hotel in a good neighborhood. Walking distance to river and spots to eat.
Pros:

The staff was great! We had a group of twenty somethings next door being loud and partying and they moved us to another room that was much better. I really appreciated there flexibility on a busy weekend.

Cons:

A few more homey touches would make the place feel less corporate.

2026-07-01 • via Nuitee
D
Deb • couple • us
5
Expensive and disappointing stay in nice location on west side of Bend
Pros:

The room and bathroom were very large. The bed was comfortable, there was a nice pool and hot tub, and the lobby had plenty of room for sitting. It's a quiet location, walking distance from Farewell Bend Park and the Old Mill District.

Cons:

This 3-star hotel cost me $275/night and I was overall pretty disappointed. My room #209 was directly above the hotel laundry, causing rumbling noises and vibration in the walls and floor all night. (Front desk offered to move me, but it was really inconvenient to do so). The Wifi was very slow. The breakfast was on the level of a Motel-6: cold eggs, bacon, and potatoes, cellophane-wrapped muffins, plain bagels. There is no housekeeping for less than 5 nights. On the surface this looks like a great place, but for this kind of money, didn't come close to meeting my expectations.

2026-06-30 • via Nuitee
K
Ka • solo_traveller • mo
10
2026-06-27 • via Nuitee
T
Tien-Chieh • couple • us
10
2026-06-23 • via Nuitee
M
mark • couple • us
1
Cons:

Knowing they were fully booked, they could have accommodated my need to cancel & give the room to someone who was waiting - instead of charging me for an empty room!

2026-06-23 • via Nuitee
M
Mariah • couple • us
8
Great hotel we would love to come back to just needs a little customer service refresher course. :)
Pros:

Loved the view from our 4th floor window! It was awesome. Our dog loved it too! :) The bathrooms were cool and the bed was so comfy--we really needed a great night's sleep and we got it.

Cons:

1. The woman who checked us in encouraged us to choose "contact-less" checkout because "its easier on everyone not to have to talk to each other." Then, the keys she gave us didn't work. I went downstairs, she thought it was weird that I couldn't make the key worked, reprogrammed them, I went up, they still didn't work. I sent my husband back down the third time and they sent a tech guy up. We also had no shower gel in the room (didn't realize until that morning, we were in a hurry). When I told a person at the front desk, she said, "oh, I'll note that." No apology. I feel like if I spend this much on one night they could be a little more friendly? Or when the keys repeatedly didn't work, offer an upgrade? Or discount for future? It was a bit strange to me.

2026-06-21 • via Nuitee
S
Steve • couple • us
9
2026-06-20 • via Nuitee
W
Wll2018-C • Couples • Sammamish, Washington
8
Futuristic Check-In and a Comfortable Stay
Pros:

One of the biggest surprises during check-in was that there was no front desk staff—everything was handled through a self-service kiosk. It felt very futuristic and the process was quick and convenient.

The room itself was clean, modern, and comfortable.

The only drawback was the thermostat. While it seemed quite advanced, it wasn't very intuitive to use, and there were no instructions or a user manual available. A simple guide would make the experience even better.

2026-06-17 • via Tripadvisor
A
Alden • solo_traveller • se
6
2026-06-17 • via Nuitee
R
Ron • couple • us
10
2026-06-16 • via Nuitee
J
Joshua • solo_traveller • us
10
2026-06-12 • via Nuitee
E
Edward • solo_traveller • us
9
Pros:

Really nice hotel

2026-06-10 • via Nuitee
D
Debby • solo_traveller • us
9
Pros:

Room was large.

Cons:

Toilets were dirty. There was no kleenex in the holder.

2026-06-10 • via Nuitee
W
Walker • extended_group • us
5
Cons:

The shower was disgusting. They need to scrub it. It was brown all the way around the edges.

2026-06-09 • via Nuitee
B
Breanne • family_with_children • us
10
2026-06-08 • via Nuitee
K
Kristen • family_with_children • us
8
Cons:

Nice hotel, beds and pillows not the most comfortable though

2026-06-07 • via Nuitee
N
Nicole • solo_traveller • us
10
Great little gem
Pros:

Everything. From the front desk staff, the room, the breakfast. It was all wonderful.
The front desk staff were helpful and pleasant. The room was clean and nice. The breakfast was great. From setup and display to how it tasted. We will definitely be booking there again.

Cons:

The only thing that I would say I didn't like is the bathroom door. It should not be a barn style door.

2026-05-31 • via Nuitee
M
M3154CDidac • Solo travel
10
Great Stay In Bend
Pros:

This is a great spot to stay right in downtown Bend. It's close to all the great stuff including OSU. You can walk to a lot of the great spots down around the Deschutes brewery. The restaurant next door serves Mexican food and it's delicious. It's a family restaurant but they have a small bar as well. The beds are great and all of the staff that I was in contact with were excellent and very friendly

2026-05-28 • via Tripadvisor