Hotel Peppertree Bend, BW Premier Collection

Hotels
BW Premier Collection
8.7 (573 reviews)
1082 Sw Yates Dr , Bend , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Moldy shower
Breakfast timing
Flashing fire detector

Categories

Cleanliness
7.91
Mentioned discomfort with moldy shower, dusty floor, and gritty bathroom.
Service
9.38
Multiple mentions of friendly staff and helpful service.
Location
9.42
Consistently positive remarks about convenient location.
Room Quality
8.37
Issues with bed quality reported, but also noted as comfortable and spacious.
Amenities
8.4
Good amenities mentioned, though some frustration with breakfast availability.
Value for Money
8.86
Considered a good value for the quality and location.
Food and Beverage
8.41
Positive comments on breakfast, but some complaints about timing and options.
Overall Experience
8.88
Overall positive experiences with room comfort, but marred by a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:30

Property Description

Outdoor Activities and Recreational Opportunities
Guests of Hotel Peppertree at Bend can immerse themselves in a variety of outdoor activities such as hiking, mountain biking, and skiing, making it an ideal choice for adventure enthusiasts.

Comfortable and Well-Equipped Rooms
Each guest room is thoughtfully furnished with modern amenities including an HDTV, microwave, and refrigerator. Some units also offer additional comforts like a fireplace, balcony, or sofa bed for a relaxing stay.

Deluxe Dining and Leisure Facilities
Indulge in delicious meals at Peppertree Pub, serving a range of dishes and local craft beers. Start your day right with a complimentary hot breakfast and take advantage of the 24-hour fitness center, swimming pool, and bike room for added convenience during your stay.

Book now to experience the perfect blend of comfort and adventure at Hotel Peppertree at Bend.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RDM

Location

Guest Reviews

8.7
Based on 573 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.4
Value for Money: 8.86
Food and Beverage: 8.41
Overall Experience: 8.88
J
Judith solo_traveller us
9
Excellent room in every way but public hotel areas and breakfast were a very average experience.
Pros:

Location is easy to get to but is a drive away from any shops, other eateries or groceries. Breakfast options and quality average. Really excellent Mexican restaurant adjacent. My ADA room was perfect in every way. Loved the convenience of laundry on each floor. I liked the "self service" options related to reducing the need for hotel staff.

Cons:

Breakfast was not always well stocked. Eggs often scorched. would have liked more "bread" options with sweet rolls etc. The lobby area, while large, didn't really offer many areas for 2 or 3 people to quietly meet together. It often felt chaotic and noisy.

2026-08-20 via Nuitee
J
Jackson family_with_children us
10
Overall it was a really great hotel with nice pool and hot tub and breakfast was really good a little pricey
Pros:

Super nice

Cons:

No wear for a dog to go pee or poop

2026-08-16 via Nuitee
D
Dean couple us
10
Great hotel. Great location. Easy parking. Convenient to restaurants and brewery. Nice town.
Pros:

The king size bed was very comfortable. The bathroom was great. Nice shower. Great sink and faucet with plenty of room on the vanity for cosmetic bags. Additional shelves were a bonus. Check-in staff was great. Very nice lobby area. Good breakfast. Nice carpeting in the halls when I went for a walk!

Cons:

We loved everything. It was the perfect place to stay.

2026-08-15 via Nuitee
G
Gloria couple it
8
Bell’hotel da migliorare la reception
Pros:

Posizione
Camera molto grande e letto comodo
Bagno molto spazioso e pulito
Parcheggio gratis in loco
Buona colazione

Cons:

Il personale della reception è quasi sempre assente (ma dove vanno?). Espongono una cartello in stile “torno subit”.
Al check in abbiamo dovuto attenderli ed eravamo molto stanchi. Strano questo comportamento in un hotel di questa categoria…

2026-08-15 via Nuitee
R
Ralph couple us
9
2026-08-14 via Nuitee
E
Enrico extended_group it
10
Ottima soluzione.
Pros:

Ottimo albergo, camere nuove, buona colazione. Perfetto. Parcheggio ampio.

2026-08-12 via Nuitee
C
Chothika couple us
9
Pros:

Very clean (the room, hotel, and even the pool), friendly and helpful staff, restaurant on site made getting food convenient, and best of all free and easy parking

2026-08-10 via Nuitee
M
Marcel solo_traveller us
9
2026-08-10 via Nuitee
R
Rene family_with_children nl
9
2026-08-08 via Nuitee
D
Dana couple de
9
2026-08-07 via Nuitee
M
Melissa family_with_children us
8
Cons:

It was a little expensive and my card did not get copied right when I booked the room and I get there and they said, oh, it was canceled. But they went ahead and booked us a room, but that was a little worrisome.

I went through booking.com and the receptionist was like that's the problem with using a third party. But why wouldn't I take advantage of a cheaper price that your hotel gave me the option to use.

2026-08-07 via Nuitee
C
Cahalan solo_traveller us
9
Pros:

Clean updated

Cons:

Shower pressure, set not the best

2026-08-05 via Nuitee
L
Laurie solo_traveller us
10
2026-08-05 via Nuitee
9
997karenm997 Family
2
A Pleasant Stay
Pros:

Staff extremely helpful and onsite amenities excellent. Parking has two entrances and was adequate. The location is a little removed from shopping and other dining options and hard to find at first. Great choice for mountain bikers who like roundabouts.

2026-07-21 via Tripadvisor
L
Lynn couple us
8
Cons:

No restaurants in area except for Mexican restaurant in hotel.

2026-07-18 via Nuitee
S
Shawn couple us
10
2026-07-17 via Nuitee
K
Kelly solo_traveller us
4
Less than spectacular!
Cons:

Front desk was understaffed though the young woman who helped us was friendly and efficient. She could have used more help! We were three people in a room with a bed and foldout sofa. There was no bedding for the foldout, only two coffee pods and insufficient towels for three, and the phone in the room to call the front desk was not working. The fold out was uncomfortable and right next to the air vent. We had to carry the bedding ourselves from the lobby to the fourth floor, though the young woman at the desk offered to bring it up when she got a break. As I said the front desk was understaffed. She was helpful and trying to make our stay pleasant and I have no complaints about her service. But, for $500 for one night, you could certainly provide a fuller staff to attend to your guests.

2026-07-13 via Nuitee
P
Pamela couple us
7
Pros:

Location is close to Deschutes River trail

Cons:

The shower grout was nasty (and it's a fairly new hotel) and the couch had a brown stain on the cushion that kinda grossed me out once I saw it

2026-07-11 via Nuitee
V
Vivian couple au
8
2026-07-10 via Nuitee
N
N5504QIkevint Couples
10
Exceptional!!!
Pros:

Excellent stay! The hotel is beautiful, well maintained, peaceful and the staff were all wonderful and very accommodating. We will definitely be back!!!

2026-07-06 via Tripadvisor