Hotel & Talasoterapia Zelai

Hotels
8 (1925 reviews)
Playa Itzurun, s/n , Zumaia , ES

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Garden
Hiking
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful views
Cons:
Noise issues
Outdated facilities
Limited breakfast options

Categories

Cleanliness
7.64
Some reviews mentioned the hotel is a bit old and in need of maintenance.
Service
8.61
Guests reported kind and helpful staff.
Location
9.15
The location is frequently praised for its exceptional views and proximity to amenities.
Room Quality
7.1
Rooms were noted to have issues such as noise and outdated facilities.
Amenities
7.63
The spa was appreciated but mentioned to need some updates, and thalassotherapy wasn't included.
Value for Money
8.09
Generally good value but some aspects, like the thalassotherapy, should be included.
Food and Beverage
7.64
Breakfast was noted as being lacking.
Overall Experience
8.11
Overall a pleasurable stay with some aspects needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:36

Property Description

Thalassotherapy Centre for Relaxation
Hotel & Talasoterapia Zelai offers a thalassotherapy center, providing a wide range of treatments including indoor pools, seawater pools, Turkish baths, and hot tubs.

Spectacular Sea Views from Glass-Walled Restaurant
Enjoy breathtaking views of the sea and cliffs while dining at the hotel's restaurant. The perfect setting for a memorable dining experience.

Ideal Beachfront Location
Located just a few meters from the sea, Hotel & Talasoterapia Zelai is the perfect seaside retreat close to the best beaches in the Basque Country. Book now for a rejuvenating stay by the beach.

Important information:

License Number: HSS00653
Please note that the hotel's thalassotherapy centre cannot accept children under the age of 6; and children from 6 to 14 can access at certain fixed times of the day.
Please note that the thalassotherapy is not included in the room rate. The service is available at an additional cost of €20 per person per day per 90 minutes. Reservations must be made directly at the hotel or by email.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 1925 reviews
Cleanliness: 7.64
Service: 8.61
Location: 9.15
Room Quality: 7.1
Amenities: 7.63
Value for Money: 8.09
Food and Beverage: 7.64
Overall Experience: 8.11
L
Liliane • extended_group • fr
5
2026-09-19 • via Nuitee
S
SNPC • extended_group • fr
8
Pros:

vue océan et qualité du personnel

Cons:

établissement vétuste, superbe vue mais vitres non faites/sales

2026-09-18 • via Nuitee
B
Basilio • solo_traveller • es
8
Pros:

Lo mejor, la ubicación

Cons:

Un pelín incómodo.

2026-09-17 • via Nuitee
B
Bernardette • solo_traveller • es
10
Pros:

El lugar es lo mejor encima de la playa y del flisch

Cons:

Que no tenía frigorífico

2026-09-16 • via Nuitee
A
asira • couple • es
4
2026-09-14 • via Nuitee
T
Tyler • couple • us
10
Pros:

Location could not have been more amazing!

2026-09-14 • via Nuitee
T
Teresa • couple • es
4
Falta renovacio100%
Pros:

Esmorzar molt fluix

Cons:

I salvació s velles falta renovacio

2026-09-13 • via Nuitee
M
Marta • couple • es
10
2026-09-12 • via Nuitee
G
GamaNattalia • solo_traveller • es
9
Pros:

Las vistas y la ubicación

Cons:

Podría mejorar el mobiliario.
Pasé por 3 habitaciones para extender mi estadía, todas bastante bien, salvo la cama de la suite premium superior.

2026-09-12 • via Nuitee
M
Maraviglia • solo_traveller • it
9
2026-09-11 • via Nuitee
A
Asier • solo_traveller • es
9
Vistas preciosas
Pros:

La ubicación y las vistas al mar

2026-09-10 • via Nuitee
G
Germán • couple • es
9
Pros:

El desayuno bueno.

Cons:

La falta de restauración

2026-09-10 • via Nuitee
M
Muriel • couple • ch
10
Pros:

Vue sur la mer, proximité de la plage et du village, parking intérieur

2026-09-08 • via Nuitee
M
Michel • solo_traveller • ch
8
Pros:

Un séjour de 2 nuits absolument parfait à l'Hôtel & Talasoterapia Zelai. Tout s'est déroulé à merveille, l'établissement est charmant et idéalement situé. Un grand merci pour l'accueil chaleureux. Mention spéciale pour le massage relaxant qui était tout simplement parfait, un vrai moment de détente absolue. Nous recommandons les yeux fermés !

2026-09-08 • via Nuitee
A
aitor • solo_traveller • es
9
2026-09-08 • via Nuitee
S
Sebastien • couple • fr
8
Séjour au calme et dans un cadre exceptionnel,personnel attentif.
Pros:

Personnel,situation géographique, parking, thalassothérapie .

Cons:

Manque peut-être une proposition de restauration.

2026-09-08 • via Nuitee
J
Jacek • couple • pl
7
Pros:

Super lokalizacja hotelu.

Cons:

Hotel wymaga odświeżenia i doprowadzenia do porządku. Śniadania z niewielkim wyborem potraw i powtarzające się niezmiennie każdego dnia. Basen dla gości hotelowych w cenie 20 Eur za 1,5 godziny to przesada. Magazyn krzeseł w sali restauracyjnej, w której serwowane były śniadania.

2026-09-08 • via Nuitee
M
María • couple • es
4
2026-09-07 • via Nuitee
D
David • solo_traveller • es
10
Pros:

La ubicacion es sencillamente excepcional, las vistas al cantabrico desde la terraza del hotel cortan la respiración. Una maravilla. El desayuno superbien. Desde luego muy recomendable.

2026-09-07 • via Nuitee
E
Elisabet • solo_traveller • es
9
Volvería
Pros:

Todo muy correcto, pero las vistas son espectaculares.

Cons:

Que necesita una reforma.

2026-09-07 • via Nuitee