Comfort Hotel Umeå City

Hotels
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Strawberry
8.3 (5053 reviews)
47 Storgatan , Umeå , se

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Good breakfast
Nice staff
Cons:
Cleanliness issues
Lack of amenities

Categories

Cleanliness
7.81
Several mentions of cleanliness issues, including sticky walls and doubts about bedding hygiene.
Service
9.08
Positive remarks about staff assistance with children and general friendliness.
Location
9.32
Numerous comments highlight the central location, making it very convenient.
Room Quality
7.27
Comments about some rooms feeling basement-like and issues with sound insulation.
Amenities
8.8
Many positive mentions of the gym and sauna facilities, despite some operational issues.
Value for Money
8.26
Considered affordable with decent offerings, although some basic amenities were lacking.
Food and Beverage
7.31
Mixed reviews on breakfast quality and variety, with some disappointment noted.
Overall Experience
8.58
General sentiment reflects that the overall stay was positive despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:46

Property Description

Riverside Retreat with City Convenience

Free Amenities Galore
Enjoy complimentary WiFi, access to a fitness center, and unwind in the sauna at Comfort Hotel Umeå City. The lobby lounge is perfect for relaxation after a day of exploring.

Delightful Dining and Convenience
Start your day with a delicious buffet breakfast and take advantage of the 24-hour reception offering a variety of refreshments and snacks. Laundry and ironing facilities ensure a hassle-free stay.

Prime Location for Explorers
With key attractions like Norrlands Opera House and Umeå Folkets Hus just a short stroll away, and Umeå University within easy reach, Comfort Hotel Umeå City is the ideal base for your adventures.

Book now for a memorable stay by the Umeälven River!

Important information:

Please note that the property does not accept cash payments.

This hotel does not accept any pets.Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for SEK 100 per person per night when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    People no matter the age stay for SEK 300 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs SEK 135 per day.

Location

Guest Reviews

8.3
Based on 5053 reviews
Cleanliness: 7.81
Service: 9.08
Location: 9.32
Room Quality: 7.27
Amenities: 8.8
Value for Money: 8.26
Food and Beverage: 7.31
Overall Experience: 8.58
K
Kari • couple • fi
10
2026-06-20 • via Nuitee
B
Bjorn • extended_group • se
5
Pros:

The gym was good! The location of the hotel was good. Good breakfast with warm bread.

Cons:

No shampoo in the shower. No umbrellas to lend out to the costumers.
The coffee wasn’t good at all! We stay for four nights and the coffee was more like tea and tasted like water.

2026-06-20 • via Nuitee
J
Júlíus • solo_traveller • is
9
Pros:

👌

2026-06-19 • via Nuitee
M
Maria • couple • se
8
Pros:

Allt!

2026-06-19 • via Nuitee
I
Ingemar • couple • se
7
Ok
Pros:

Läget och frukosten

Cons:

Mycket dåligt med garage platser

2026-06-19 • via Nuitee
E
Erika • solo_traveller • se
8
2026-06-19 • via Nuitee
P
Pawel • solo_traveller • se
8
Nice comfortable hotel, good value for money.
Pros:

A comfortable spacious room, a very good breakfast. Super friendly staff.

Cons:

Lack of windows were not a problem for me but it creates a specific atmosphere.

2026-06-19 • via Nuitee
J
Juha • solo_traveller • fi
9
Pros:

Good location, easy access, parking, spotless clean, reasonable price, friendly staff

Cons:

-

2026-06-19 • via Nuitee
L
Lisbet • solo_traveller • se
10
2026-06-18 • via Nuitee
• couple • se
8
2026-06-18 • via Nuitee
D
Damien • solo_traveller • ie
9
2026-06-18 • via Nuitee
S
Sandy • family_with_children • se
8
Pros:

Väldigt bra frukost, läge och service.

Cons:

För varmt på rummet på natten.

2026-06-18 • via Nuitee
R
Rickad • family_with_children • se
8
Pros:

Friendly staff. Easy to get to and rooms where simple but very good.

Cons:

Some things where missing on the breakfast buffet that was never refilled.

2026-06-17 • via Nuitee
B
björn • solo_traveller • se
7
Pros:

Läget och att det var rent

Cons:

Frukosten

2026-06-17 • via Nuitee
L
Leijah • couple • se
9
2026-06-17 • via Nuitee
G
Guy • solo_traveller • se
7
Top bra
Pros:

Top bra

Cons:

Nothing

2026-06-16 • via Nuitee
M
Mona Lilleskare • couple • no
10
Pros:

Lett å finne & garasjeplass tilgjengelig. Hyggelig personale & deilig frokost :-)) kommer gjerne tilbake .

Cons:

Ingenting

2026-06-16 • via Nuitee
R
Rudi • couple • se
9
alles war Gut.
Pros:

Mycket bra

2026-06-15 • via Nuitee
A
Agnes • family_with_children • se
10
2026-06-15 • via Nuitee
S
Seth • solo_traveller • fi
10
Pros:

Clean rooms - good breakfast

2026-06-15 • via Nuitee