Cook's Club Hersonissos Crete

Hotels
9.2 (486 reviews)
Eleftheriou Venizelou Street 122 , Hersonissos , GR

Free

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Modern design
Friendly staff
Good food options
Great location
Lively atmosphere
Cons:
No lactose-free options
Noisy rooms
Amenities issues noted

Categories

Cleanliness
8.18
The room was cleaned, but the floors were not washed and there was sand in the room for an entire week.
Service
9.65
The staff were friendly, attentive, and helpful throughout the stay.
Location
10
The hotel is centrally located with easy access to local shops and beaches while being quiet inside.
Room Quality
8.64
The rooms were modern but had noisy beds that affected the quality of sleep.
Amenities
9.17
Good facilities including two pools and events, but issues with sunbed reservations.
Value for Money
9.13
The pricing for amenities and food was reasonable relative to quality.
Food and Beverage
9.68
The food was outstanding with a large breakfast selection and good quality overall.
Overall Experience
9.17
A modern hotel with a lively atmosphere that is connected to the community.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:29

Property Description

Luxurious Accommodations
Indulge in one of our 140 stylish rooms, apartments, or studios, each equipped with modern amenities for your comfort and convenience.

Gourmet Dining Experience
Savor a culinary journey at Cantina Restaurant offering a delectable selection of European, Mediterranean, and International cuisine. Unwind with signature cocktails at Captain Cook Bar.

Relaxation and Recreation
Enjoy ultimate relaxation at our spa with an indoor pool, or stay active at the on-site gym. Take a refreshing dip in the outdoor swimming pool or head to the nearby beach for some sun and sand.

Book now to experience the perfect blend of luxury, comfort, and entertainment at Cook's Club Hersonissos Crete.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Sat, Oct 31, 2026 until Fri, Apr 30, 2027
Swimming pool: Closed from Sat, Oct 31, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Location

Guest Reviews

9.2
Based on 486 reviews
Cleanliness: 8.18
Service: 9.65
Location: 10
Room Quality: 8.64
Amenities: 9.17
Value for Money: 9.13
Food and Beverage: 9.68
Overall Experience: 9.17
L
Lauren • extended_group • il
8
2026-09-19 • via Nuitee
M
Meir • couple • il
10
2026-09-18 • via Nuitee
M
Mehmet • couple • be
10
2026-09-15 • via Nuitee
B
Ben ayun • extended_group • il
10
2026-09-14 • via Nuitee
R
Raymond • couple • us
9
Great breakfast, good pool vibe, great location.
Pros:

Staff

Cons:

Asked for two single beds, for one twin.

2026-09-11 • via Nuitee
L
Leanne • solo_traveller • gb
10
Loved it - would stay again
Pros:

Great vibe, lovely staff, nice food, clean rooms

Cons:

The ONLY negative is there is no separate shampoo and conditioner in the rooms, it’s just a two in one shower gel / shampoo combo - apart from that I loved everything else

2026-09-07 • via Nuitee
D
Dan • solo_traveller • il
10
2026-09-07 • via Nuitee
T
Taer • solo_traveller • il
10
2026-09-07 • via Nuitee
E
ELAD • couple • il
9
היה פשוט נהדר, תמורה נהדרת למחיר. זאת הפעם השניה שלנו במלון הזה וללא ספק שנגיע לפעם שלישית שם או במלון אחר של הרשת.
Pros:

המלון מאוד נקי, צוות המלון מאוד אדיב ונחמד, ארוחת הבוקר הכלולה הייתה נהדרת.
גם האוכל הנוסף שהוא בתוספת תשלום היה נהדר. חדר הכושר במלון הוא טוב ויש הרבה אופציות למתקנים, המיקום של המלון הוא טוב מאוד קרוב לים ולרחוב הראשי, הבריכה נהדרת, גדולה, נקייה, עם הרבה מיטות שיזוף.

Cons:

המזגן אצלנו בחדר לא קירר מספיק.

2026-09-05 • via Nuitee
S
Sharon • extended_group • il
9
2026-09-05 • via Nuitee
L
Leone • solo_traveller • ie
8
Pros:

A really good location along the main street. Despite having a room close to the road, we didn't experience any noise at all. All staff members were amazing, especially the reception staff. The breakfast had a good selection of foods. I liked that we could change our pool towel throughout the day if needed. I enjoyed the DJ in the afternoons.

Cons:

I really don't think this hotel is worth the price we paid. For this reason, I wouldn't return. We expected it to be of higher quality considering the brand and the price point.

Rooms were poor quality. No shampoo or conditioner provided. No tea/coffee or a kettle in the room. The shower was old and there was a large crack in the glass surrounding the shower. The cleaner attended everyday (we stayed 6 nights), however she didn't take/clean/replace any of the used glasses from the room.

We were advised you can't reserve sunbeds and the staff would take them if seen on the sunbeds. This was correct until about 10am, but after this people leave their towels on the sunbeds and they aren't removed for the rest of the day. On our check in day, we arrived at 11am and sat by the pool from 11-3pm on chairs by the restaurant as there were no sunbeds. I saw sunbeds with towels left on them for hours at a time while people left the complex or went up to their rooms etc - very frustrating considering there's plenty of room for more sunbeds or beanbags around the pool area.

2026-09-05 • via Nuitee
A
Amit • couple • il
10
Pros:

מתקנים טובים, מיקום מעולה וצוות המלון מקצועי ונחמד מאוד.

2026-09-03 • via Nuitee
H
Haidan Lihad • couple • il
10
מושלם
Pros:

מלון מושלם במיקום מעולה
צוות אדיב ביותר
אווירה מושלמת עם די ג'יי בבריכה
אין ספק שנחזור לשם שוב

2026-09-03 • via Nuitee
T
Tamara • couple • nl
9
We love coming here, the vibes are good and staff is friendly. There are many different rooms to choose from. Location n
Pros:

The atmosphere and friendly staff.

Cons:

Would love to see more vegan options at breakfast.

2026-09-03 • via Nuitee
P
Pietro Giorgio • couple • it
10
2026-08-26 • via Nuitee
N
Naama • extended_group • il
8
2026-08-25 • via Nuitee
M
MEASAR • couple • il
10
2026-08-25 • via Nuitee
S
Simhon • couple • il
10
2026-08-19 • via Nuitee
A
Anna-maria • extended_group • at
9
Ich würde ein zweites mal kommen und es weiter empfehlen . Perfekt für Junge Leute
Pros:

Sehr nettes Personal,hervorragendes Essen ,

Cons:

Klima Anlage funktionierte in der Nacht nicht durch gehend .

2026-08-17 • via Nuitee
F
Fahad • couple • gb
10
Perfect wouldnt change it for anything.
Pros:

Everything! All staff members and especially Erika

Cons:

Nothing

2026-08-07 • via Nuitee