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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Business center
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Terrace
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Family rooms
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Laundry
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Luggage storage
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Private parking
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Minimarket on site
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Concierge service
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Wheelchair accessible
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Kid meals
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Kid-friendly buffet
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Outdoor furniture
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Mobile app for room service
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Experience a stay at Muscatel Grand Silkroute, a 4-star hotel in the heart of Gangtok, just a stone's throw away from Palzor Stadium. The elegantly designed rooms with modern amenities like flat-screen TVs and free WiFi ensure a comfortable stay for guests.
Convenient Facilities
Enjoy the convenience of free private parking, a shared lounge, and a 24-hour front desk at your disposal. Indulge in delicious meals at the on-site restaurant or unwind on the terrace overlooking the picturesque surroundings.
Explore Nearby Attractions
Immerse yourself in the local culture by visiting nearby attractions such as Namgyal Institute of Tibetology and Do Drul Chorten Monastery. Let our concierge service assist you in planning your itinerary for a memorable stay.
Book now at Muscatel Grand Silkroute for a delightful and hassle-free experience in Gangtok!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.
Location
Guest Reviews
Only staff behaviour
The location was really good
The rooms were okay clean.
Room cleanness and location
Restaurant was not functional even for tea was not available and the regular water was also not serving.i think that is something they need to change .regular water bottle must be served in Room
Apart from the location of the property rest thing was good
Location was not good, You have walk incline for almost 500 MTRS to come to the main road
Le camere pulite, spaziose e con tutto il necessario
La colazione (non inclusa) era scarsa, altri ospiti hanno fatto confusione per i corridoi fino a notte fonda e pure la mattina presto, senza che il personale facesse nulla
location
expectation vs reality
We were able to switch to a better room when the electricity and wifi were not dependable in the first room. The staff helped bring our suitcases up the stairs; elevator was not useable.
Even though when booking the room it said we'd pay at the property, we got a follow-up email immediately after that wanted us to make a deposit. Reading the fine print, booking makes this fine; but it is certainly bait & switch. We just ignored the request and it was fine. But it was off to a bad start.
Also, in the first room, the electricity and the wifi were incredibly unreliable--which was not the case in their other building. Also, the location from the main road (MG Marg) is not far, but up an incredible number of steps.
Nice hotel specially staff behaviour
Everything is fine their
Comfortable stay
Location
Great place to stay....Would recommend for everyone....Must visit 👍👍
Room floor are very slippery overall everything is good
Good experience
Evening is good
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