Holiday Inn Express & Suites - Lexington W - Versailles by IHG

Hotels
•
Holiday Inn Express
9.2 (583 reviews)
365 Commerce Drive , Versailles , us
+18598735501

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Helpful and friendly staff
Great location
Comfortable rooms
Excellent breakfast
Cons:
Issues with cleanliness and room assignments
Noise from other guests
Limited amenities in rooms

Categories

Cleanliness
8.55
Some negative comments about cleanliness related to the tv remotes and check-in experiences.
Service
9.55
Overall positive sentiment about helpful and friendly staff.
Location
9.55
Positive feedback about the location being convenient and quiet.
Room Quality
9.05
Rooms described as comfortable, though there were some issues with room assignments.
Amenities
8.55
The amenities were generally seen positively but had some comments about limitations.
Value for Money
9.55
Generally perceived as good value for the price.
Food and Beverage
9.05
Breakfast received multiple compliments but also had some minor complaints.
Overall Experience
9.75
Overall satisfaction with the stay, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:31

Property Description

Convenient Location in Versailles
Located just a short distance from Keeneland Race Course, Holiday Inn Express & Suites - Lexington W - Versailles, an IHG Hotel offers a prime location for both leisure and business travelers. With easy access to nearby attractions and the airport, guests can enjoy the best of Versailles.

Modern Amenities for Comfort
This 3-star hotel boasts a range of amenities including a fitness centre, indoor pool, and free WiFi throughout the property. Whether guests want to stay active, take a relaxing swim, or stay connected, this hotel has it all covered.

Exceptional Services for Guests
From the 24-hour front desk to the business centre, Holiday Inn Express & Suites ensures that guests' needs are met promptly and efficiently. The shared lounge and snack bar provide additional comfort and convenience during your stay.

Book your stay at Holiday Inn Express & Suites - Lexington W - Versailles now for a memorable experience in Versailles!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LEX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 583 reviews
Cleanliness: 8.55
Service: 9.55
Location: 9.55
Room Quality: 9.05
Amenities: 8.55
Value for Money: 9.55
Food and Beverage: 9.05
Overall Experience: 9.75
J
Joshua • family_with_children • au
10
Great value and perfect for family stay
Pros:

Staff had great energy and so friendly. Had everything we needed for a family, laundry, pool, fitness centre and breakfast

Cons:

Loved the lady who ran breakfast. She had off the best energy and made it a lovely start to day

2026-07-04 • via Nuitee
M
Miriam • solo_traveller • ie
9
Pros:

The room & service excellent. Breakfast very good.

Cons:

The swimming pool was murky after weekend guests & there was no water in the room.

2026-07-02 • via Nuitee
D
Dmhg75 • family_with_children • us
9
2026-07-01 • via Nuitee
M
Melissa • couple • us
10
2026-07-01 • via Nuitee
C
Cathy • couple • us
9
Excellent staff!!!!
Pros:

The front desk staff were amazing. There were some very unruly kids and they took control. They moved us to a quieter room too.

2026-06-30 • via Nuitee
A
Amie • extended_group • us
10
Would stay here again.
Pros:

Beds were very comfortable and room very clean.

Cons:

We were surrounded by 13 yr old baseball players in town for a tournament and they were very noisy and crowded up the free breakfast and pool.

2026-06-28 • via Nuitee
S
Susan • couple • us
8
Served our purpose
Pros:

Clean rooms

Cons:

Loud noise from upstairs

2026-06-28 • via Nuitee
S
Stephanie • couple • us
10
Wonderful stay great place
Pros:

Great location right beside a Kroger and their breakfast being able to make your own pancakes especially was wonderful

Cons:

I liked everything about it

2026-06-27 • via Nuitee
J
Janice • couple • us
9
2026-06-24 • via Nuitee
A
Alicia • couple • us
10
2026-06-18 • via Nuitee
R
Rachel • couple • us
9
2026-06-15 • via Nuitee
J
Judy H • couple • us
10
Better than expected.
Pros:

Spacious room including a nice "foyer"! breakfast food was delicious; breakfast server/attendant was fabulous! She is such a bright morning light.

Cons:

Didn't come across anything.

2026-06-02 • via Nuitee
O
Oguzhan • couple • us
10
2026-05-16 • via Nuitee
A
Adelyn • couple • us
1
Cons:

Bed bugs

2026-05-13 • via Nuitee
M
Mcdonald • couple • us
10
Everything is good except pillows need to be washed
Pros:

Staff

Cons:

Pillows need to be washed

2026-05-11 • via Nuitee
K
Kim • solo_traveller • us
9
2026-05-08 • via Nuitee
F
Frank • extended_group • us
9
Pros:

breakfast was good

2026-05-08 • via Nuitee
D
Dawn • couple • us
10
Lovely accommodation
Pros:

Seemed brand new

Cons:

Nothing

2026-05-06 • via Nuitee
N
Naszradi • solo_traveller • us
9
Enjoyable Stay
Pros:

Good location, exceptional staff, good breakfast, clean room and facilities, comfortable room

Cons:

Housekeeping didn’t clean our room during a two night stay

2026-05-05 • via Nuitee
L
Lisa • couple • us
7
Pros:

Nice comfortable room. There was actually a refrigerator, microwave, closet, desk, coffee maker etc.

2026-05-05 • via Nuitee