Holiday Inn Express & Suites - Lexington W - Versailles by IHG

Hotels
•
Holiday Inn Express
9 (486 reviews)
365 Commerce Drive , Versailles , US
+1 859-873-5501

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Very clean (many mentions)
Friendly and exceptional staff
Great breakfast / breakfast attendant praised
Comfortable beds
Good/central location (near Kroger, convenient for events)
Family-friendly amenities (pool, laundry, fitness)
Modern decor
Cons:
Bed bugs reported in at least two reviews
Noise from children/upstairs and noisy groups
Incidental $10 fee complaint
Breakfast could use more variety (real eggs/sausage, more fruit)
Ice machine producing little ice
No in-room coffee pot / occasional no water in room
Pillows need washing
Murky pool after busy weekends

Categories

Cleanliness
7
Mixed signals: many guests repeatedly note rooms were very clean and property was 'extremely clean', but two separate reviews reported bed bugs and one mentioned pillows needing washing and a lack of water — significant negatives that reduce the score.
Service
10
Strongly positive: numerous mentions of exceptionally friendly, amazing front desk and breakfast staff (one called the attendant a 'bright morning light') and staff taking action with noisy guests; consistent praise supports a top score.
Location
10
Very favorable: multiple comments about a great location (conveniently beside a Kroger, good for sale events and central for trips) and several guests explicitly citing location as a pro.
Room Quality
8.8
Generally positive: comfy beds, modern decor and comfortable rooms cited often; minor issues include no in-room coffee pot, occasional lack of water, ice machine problems, and pillows that need washing.
Amenities
8.6
Good selection: breakfast included, pool, laundry, fitness center noted and appreciated; some amenity problems reported (murky pool after busy weekends, limited ice from machine).
Value for Money
9
Perceived as good value by many guests (one called it 'great value' and several said they'd return), though a few noted a $10 incidental fee which some disliked.
Food and Beverage
8.6
Breakfast is frequently praised (pancake maker, outstanding breakfast staff), but a few guests wanted more variety/real eggs and sausage or more fruit and one reviewer found biscuits and gravy just ok.
Overall Experience
10
Predominantly positive stays: many guests describe restful, relaxing visits, repeat-stay intent, and excellent staff interactions; isolated serious cleanliness incidents and some noise issues are noted but majority sentiment is very positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:43

Property Description

Convenient Location in Versailles
Located just a short distance from Keeneland Race Course, Holiday Inn Express & Suites - Lexington W - Versailles, an IHG Hotel offers a prime location for both leisure and business travelers. With easy access to nearby attractions and the airport, guests can enjoy the best of Versailles.

Modern Amenities for Comfort
This 3-star hotel boasts a range of amenities including a fitness centre, indoor pool, and free WiFi throughout the property. Whether guests want to stay active, take a relaxing swim, or stay connected, this hotel has it all covered.

Exceptional Services for Guests
From the 24-hour front desk to the business centre, Holiday Inn Express & Suites ensures that guests' needs are met promptly and efficiently. The shared lounge and snack bar provide additional comfort and convenience during your stay.

Book your stay at Holiday Inn Express & Suites - Lexington W - Versailles now for a memorable experience in Versailles!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LEX

Location

Guest Reviews

9
Based on 486 reviews
Cleanliness: 7
Service: 10
Location: 10
Room Quality: 8.8
Amenities: 8.6
Value for Money: 9
Food and Beverage: 8.6
Overall Experience: 10
D
Darrell • couple • us
10
Pros:

Very clean and great breakfast

2026-10-20 • via Nuitee
J
Judy • family_with_children • us
9
I don't like the ten dollar incidental fee
Pros:

Locations

Cons:

Nothing

2026-10-19 • via Nuitee
S
Shaun • family_with_children • us
10
Only place I'll stay is Holiday inn and suites
Pros:

Staff was exceptionally friendly and good people. Clean inside and out I'll always choose Holiday inn and suites

2026-10-18 • via Nuitee
J
Janet • solo_traveller • us
10
Restful
Pros:

Quiet area, comfortable bed

Cons:

No coffee pot. Don’t like having to get dressed and go to the lobby

2026-10-16 • via Nuitee
P
Philip • couple • us
10
2026-10-11 • via Nuitee
J
Joanne • solo_traveller • us
10
Great place to stay on our first long distance road trip.
Pros:

Clean, great staff, breakfast included, good location.

2026-10-11 • via Nuitee
K
Kirsten • extended_group • us
7
2026-10-08 • via Nuitee
M
Mary • couple • us
10
2026-10-08 • via Nuitee
L
Lonna • solo_traveller • us
10
2026-10-07 • via Nuitee
M
Mike • couple • us
10
2026-09-16 • via Nuitee
E
Ellen • solo_traveller • us
10
2026-09-08 • via Nuitee
V
Valerie • solo_traveller • us
8
2026-09-07 • via Nuitee
J
Jamin • couple • us
7
2026-09-03 • via Nuitee
J
Judy • couple • us
10
The stay was relaxing, very relaxed atmosphere
Pros:

It’s friendly staff. The property was extremely clean. Breakfast was outstanding.

Cons:

No complaints

2026-09-02 • via Nuitee
N
Nicole • solo_traveller • us
9
Pros:

Great location, womderful breakfast and the comfy pillows.

Great location to stay for the 127 sale!

Cons:

No complaints!

2026-09-01 • via Nuitee
M
Melanie • couple • us
10
2026-08-30 • via Nuitee
S
Settles • solo_traveller • us
10
Pros:

Piece and quiet

2026-08-29 • via Nuitee
C
Catherine • solo_traveller • us
10
Pros:

Comfy bed, very clean, modern decor

Cons:

Ice machine on 2nd floor was turning out very little ice

2026-08-27 • via Nuitee
S
Soeder • solo_traveller • us
10
2026-08-24 • via Nuitee
C
Connie • couple • us
1
Last stay ever at Holiday inn
Cons:

Bed bugs. I will never stay at a Holiday inn again

2026-08-23 • via Nuitee