Metaxa Hotel Heraklion - Urban Boutique Living

Hotels
9.4 (277 reviews)
43 Platia Eleftherias , Heraklio Town , gr
+30 281 022 1200

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent service
Good location
Clean rooms
Cons:
Parking availability
No room service for breakfast

Categories

Cleanliness
8.3
Several reviews mention cleanliness issues and unacceptable conditions.
Service
10
Staff were consistently rated as helpful and attentive throughout multiple reviews.
Location
10
The hotel is well-located for accessing local attractions and public transport.
Room Quality
9.27
Rooms were described as comfortable and well-furnished, although some had issues.
Amenities
9.31
Facilities were generally adequate, though some services lacked traditional hotel offerings.
Value for Money
8.76
Mixed feelings on value due to parking costs and breakfast service location.
Food and Beverage
9.79
Breakfast received high praise from multiple guests.
Overall Experience
9.75
Overall guest experience was positive, though some issues were raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:16

Property Description

Luxurious Suites with a Vintage Flair

Legacy Gastro Suites in Heraklio Town offers a unique 5-star experience with suites designed in a chic 50s urban style. Inspired by prominent artists, the rooms seamlessly blend classic aesthetics with modern comforts, featuring a food station with Greek delicacies and a balcony with sea views.

Culinary Delights and Personalized Service

Indulge in authentic Greek cuisine at the on-site restaurant or opt for a private breakfast in your suite. The hotel also provides a bicycle rental service, a business center, and multilingual staff available around the clock for your convenience.

Prime Location for Exploring

Conveniently located near key attractions like the Municipal Museum and Venetian Walls, Legacy Gastro Suites is the perfect base for immersing yourself in the rich history of Heraklio. Book now for a memorable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.4
Based on 277 reviews
Cleanliness: 8.3
Service: 10
Location: 10
Room Quality: 9.27
Amenities: 9.31
Value for Money: 8.76
Food and Beverage: 9.79
Overall Experience: 9.75
M
Mateja • family_with_children • si
10
2026-07-23 • via Nuitee
D
Devora • couple • il
8
Cons:

הטלוויזיה לא ממש עובדת
אין מרכך שיער ואין מברשות שיניים ומשחה

2026-07-21 • via Nuitee
N
Nielsen • solo_traveller • dk
5
Not a 5 star hotel. (Shouldent be)
Pros:

I liked the location. The room was clean and view was nice. It was also quiet during the night.

Cons:

Alot of stuff was broken in the room. Should not be a 5 star hotel. Its an average, 4 star at best.

2026-07-21 • via Nuitee
D
Devora • couple • il
10
Pros:

צוות נחמד מאוד
שדרגו לי את החדר וגם נתנו לי להישאר עד יותר מאוחר ביום של הצ׳ק אאוט ולא ביקשו תוספת תשלום
המלון מאוד מרכזי זרה במרחק 4 דק הליכה

Cons:

יש מלא כתובות נאצה מתחת למלון אבל נראה שנותני השירות עצמם בסדר

2026-07-21 • via Nuitee
J
Jakub • solo_traveller • pl
8
2026-07-19 • via Nuitee
N
Nikolaos • solo_traveller • gr
10
2026-07-16 • via Nuitee
V
Vladimir • solo_traveller • ee
10
2026-07-15 • via Nuitee
A
Annamaria • solo_traveller • it
8
Pros:

La posizione. Struttura nuova. Letto comodo.

Cons:

Non c'è una hall accogliente e spaziosa. Praticamente non esiste. Quindi se non vuoi stare in camera stai per strada.

2026-07-12 • via Nuitee
C
Chris • couple • gr
7
2026-06-22 • via Nuitee
J
Justine • couple • us
8
Solid spot, great stay.
Pros:

Great location, extremely convenient right in the downtown area and near the museum.

Cons:

Room was just a little small, light switches were in strange places. My partner turned off the light while I was in the bathroom from outside without realizing it and I hit my head, cutting it on a fixture. Overall not a big deal.

2026-06-17 • via Nuitee
N
neophytos • couple • cy
10
Pros:

The location and amenities are fantastic. The staff are delightful and very helpful.

2026-06-10 • via Nuitee
T
Takehiro • couple • jp
9
Pros:

朝食おいしい。ロケーションは便利

2026-06-08 • via Nuitee
M
Mikhail • couple • gr
9
Cons:

Изменение концепции гастролтеля. Зачем то убрали прекрасный ресторан, нет даже минибара

2026-06-03 • via Nuitee
V
Virginia • couple • gr
8
2026-06-01 • via Nuitee
A
Alexandra • solo_traveller • ro
8
2026-06-01 • via Nuitee
I
Ingrid • couple • nl
9
Superplek om in Heraklion te verblijven
Pros:

Prachtige suite met slimme indeling en mooi uitzicht over de stad

Cons:

Ontbijt was rommelig maar prima, geen plek om met auto even te laden

2026-05-30 • via Nuitee
ΝΙKOLAOS • solo_traveller • gr
10
2026-05-28 • via Nuitee
A
amir • family_with_children • il
10
בוטיק כמו המלון מקסימה
Pros:

איך אמרה הילדה והיא הייתה בהרבה מלונות אחד החדרים היפים ששהתה בהם מלון קסם חדרים לתפארת אתה רק רוצה לחזור לבקר שם המיקום מצויין

2026-05-28 • via Nuitee
R
Ryan • solo_traveller • gb
10
2026-05-27 • via Nuitee
V
Van Den Broek • solo_traveller • nl
10
Amazing and absolutely stunning!
Pros:

Absolutely stunning!
Amazing bed, the room is completely renovated and the staff is so friendly! Delicious breakfast (no buffet style) Would highly recommend!

Cons:

Nothing!

2026-05-23 • via Nuitee