Children allowed

Facilities

Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Room quality inconsistencies
Poor service from reception

Categories

Cleanliness
6.3
Some reviews mentioned issues with cleanliness, particularly with the washroom and room odors.
Service
8.8
Overall service was positively described, with attentive staff.
Location
9.3
The hotel has a great location, central and easy to access local attractions.
Room Quality
7.3
Rooms had some issues such as broken air conditioning and noise, but some guests were satisfied.
Amenities
7.3
Amenities like the rooftop area were mentioned positively, but the pool received some negative feedback.
Value for Money
7.8
Value was considered average; some felt costs were high relative to quality.
Food and Beverage
7.8
Food received mixed reviews; breakfast was good, but there were some complaints about quantity.
Overall Experience
7.8
Guests had a range of experiences, some very positive and some marred by issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 14:42

Property Description

Luxurious Accommodation
Experience comfort and style at Spice Palace Hotel in Stone Town. Each room features modern amenities including a flat-screen TV, kettle, and a private bathroom with free toiletries.

Relaxation and Leisure
Unwind by the outdoor swimming pool or enjoy a refreshing drink at the shared lounge. The sun terrace offers a perfect spot to soak up the sun and relax during your stay.

Convenience at Your Fingertips
Benefit from a 24-hour front desk, room service, and free WiFi throughout the property. Let our staff assist you with arranging airport transfers for a seamless travel experience.

Book now to indulge in a luxurious stay at Spice Palace Hotel!

Important information:

Please note a surcharge of 5% applies for all card payments.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 1957 reviews
Cleanliness: 6.3
Service: 8.8
Location: 9.3
Room Quality: 7.3
Amenities: 7.3
Value for Money: 7.8
Food and Beverage: 7.8
Overall Experience: 7.8
R
Razia • solo_traveller • in
1
Pros:

Worst ever experience
Staff and hotel sucks
Nothing works (ac/washroom) nor the staff (askari) has decency to talk very rude

Cons:

Worst ever experience
Staff and hotel sucks
Nothing works (ac/washroom) nor the staff (askari) has decency to talk very rude

2026-05-29 • via Nuitee
R
Richard • solo_traveller • nl
1
Pros:

Slecht

Cons:

Slecht

2026-05-28 • via Nuitee
M
Mugizi M • solo_traveller • tz
9
Pros:

Just what i needed

2026-05-28 • via Nuitee
G
Gati • solo_traveller • tz
8
2026-05-26 • via Nuitee
S
Stefanus • solo_traveller • za
10
Thank you Spice palace team for a very pleasant stay. We will be back next year
Cons:

Staff very friendly great vibe Central in town . You can come and go 24/7 to explore and come back anytime just knock ✨️ will definitely recommend. Rooms nice and clean and neat.

2026-05-25 • via Nuitee
C
Carlos • solo_traveller • es
6
Pros:

La cama era muy cómoda y estaba muy bien situado en el centro de Stone town. Estaba muy limpio y para llegada de viaje lo recomiendo
El sándwich club lo recomendamos.

Cons:

- Nos abrieron la puerta de la habitación sin llamar ni preguntar (la que echaba sprey anti mosquitos)
-El desayuno muy muy básico, no valía nada la pena
-Si no te gusta que te acosen los vendedores callejeros no te quedes ahí ya que está en medio de una calle muy concurrida,nos persiguieron varias veces por la calle y aunque insistimos en qué nos dejen en paz no se iban

2026-05-22 • via Nuitee
D
Daniel • solo_traveller • cd
7
normal
Pros:

l' environnement extérieur pas confortable

Cons:

le monde exterieur

2026-05-22 • via Nuitee
G
Glen • solo_traveller • za
7
Best place to be
Pros:

The place is clean, food good,

Cons:

Maybe they can put a lady at the reception or reception be closer to the door, the Masai men being receptionist is not welcoming has some type of hostility

2026-05-19 • via Nuitee
S
Serguei • extended_group • de
8
Ich würde das Hotel immer wieder buchen.
Pros:

Das Hotel befindet sich in Zentrum der Stadt, mitten in der Sovenirläden-Straße. Die Austattung der Zimmer ist sehr gut, Personal ist sehr freundlich. Ausflüge kann man direkt im Hotel vereinbaren.

Cons:

Mit den Zimmer-Eintritskarten war etwas lästig, da man nach jedem Spaziergang oder, wenn das technische Personal ihre Schlüsselkarten benutzt haben, musste man immer wieder die eigene Schlüssel an der Rezeption reaktivieren, um ins Zimmer zu kommen.

2026-05-19 • via Nuitee
T
Tanja • solo_traveller • si
10
2026-05-14 • via Nuitee
T
Trevor • solo_traveller • za
7
2026-05-12 • via Nuitee
T
Trevor • solo_traveller • za
7
2026-05-12 • via Nuitee
E
Elias • solo_traveller • tz
8
It was good
2026-05-11 • via Nuitee
T
Thomas • solo_traveller • gb
5
For the price I paid it was good enough.
Pros:

The location was good right in the centre. It was very easy to get everywhere within the immediate vicinity of Stonetown.

Cons:

I thought the food could’ve been better the dinner that I paid for were okay not amazing but good enough. But the breakfast I thought was not very tasty at all. It seems like they use bulk over quality.

2026-05-11 • via Nuitee
R
Robert • solo_traveller • ke
9
Pros:

The environs

2026-05-09 • via Nuitee
J
Juliet • couple • ke
3
I didn't enjoy my stay and didn't feel welcome. As a black woman receiving such unwelcoming treatment when I see
Pros:

The room was clean

Cons:

The Masai receptionist was very rude and didn't care to offer a solution to my request upon arrival. I accidentally booked a room without breakfast and when I got to the reception, I requested to be upgraded to the option with breakfast as per the amount and discount given on my genius level. He refused and told me I can go talk to the kitchen staff. He insisted I need to pay an extra $10 per person or eat from an outside restaurant. I don't understand the logic and reasoning behind all that. The worst reception I have ever received. I will not be visiting again and do not recommend.

2026-05-07 • via Nuitee
S
Salma • solo_traveller • gb
10
2026-05-06 • via Nuitee
W
William • couple • au
8
Staff let it down a bit. Just need to try a little harder. Otherwise not bad.
Pros:

Location was pretty good although couldn’t drive all the way to the door but that’s the way streets are there.

Cons:

Some of the staff were full of it and not over friendly. Bull shitted.
Weren’t given 2 keys and without it the fridge would turn off when exiting. Then saying we had to pay for the key if lost.
Pretty hopeless. Why would you want a fridge only working when you’re in the room.

2026-05-06 • via Nuitee
T
Tanja • solo_traveller • si
7
Pros:

Location its great,good coffe and deacant breakfast.
Was clean

Cons:

Very unfriendly masay when we arrived late evening,.Room was clean,but total smell of humidity,

2026-05-05 • via Nuitee
U
Ufitinema • couple • rw
9
Our stay was really great and we enjoyed everything
Pros:

The place is clean and staff are really kind and friendly

Cons:

Nothing

2026-05-05 • via Nuitee