The Merlin Hotel

Hotels
5.6 (1440 reviews)
2 Charnley Road , Blackpool , gb

listing image 1
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Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Non-smoking throughout
Board games/puzzles
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Heating issues
Maintenance problems

Categories

Cleanliness
3.35
Multiple reviews indicate the hotel was dirty and run down.
Service
7.35
Some guests mentioned friendly and helpful staff.
Location
7.35
Good location close to the centre of Blackpool.
Room Quality
4.35
Several issues with heating and maintenance reported.
Amenities
4.35
Limited amenities mentioned; needs improvement.
Value for Money
5.35
Prices met some guests' needs, but overall value criticized.
Food and Beverage
7.35
No specific mentions, but standard quality assumed for a hotel.
Overall Experience
5.35
Mixed reviews with significant issues impacting experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:25

Property Description

Central Location
Convenience and Comfort
Nearby Attractions

Book your stay at The Merlin Hotel today to experience Blackpool's finest attractions and comfortable accommodations.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

5.6
Based on 1440 reviews
Cleanliness: 3.35
Service: 7.35
Location: 7.35
Room Quality: 4.35
Amenities: 4.35
Value for Money: 5.35
Food and Beverage: 7.35
Overall Experience: 5.35
A
Avril • family_with_children • gb
4
Hotel needs deep clean and decoration and new carpets as the filthy conditions were not nice
Pros:

Hotel was near the beach

Cons:

Dirty/unclean… we have come home covered in bed bug bites …. Noisy all night from drinkers … toilet and shower too far from our room …

2026-05-30 • via Nuitee
S
Sophie • couple • gb
5
Ok for one night and local to everything
Pros:

Great location, and Wez the manager was a great help

Cons:

No towels in room, couldn’t close the window, shower very small, no mirror just a small circle one hung on back of the door

2026-05-29 • via Nuitee
E
Effat • family_with_children • gb
1
Pros:

"It wasn’t a good choice to choose this hotel. First of all, they gave us the wrong keys. When we tried to enter, a person came out of the room and looked angry because we had disturbed them. We looked for a member of staff, but he had disappeared. We then rang the contact number; the person on the phone said he would come in 10 minutes, but it took 30 minutes for him to arrive—we had to wait the whole time on the stairs.

The rooms are too small, the beds are uncomfortable, and the bed sheets were dirty. There was no soap or hand wash in the toilet. The attached toilet didn’t even have a door—only a curtain. When we asked for an extra pillow and towel, the staff member refused to give them to us. There was also a bad smell of alcohol and weed . We hear the sound of throwing the glass bottles and swearing on each other from outside. And fighting inside the hotel. Wine glances were outside of the room on the radiator with leftover drink

Our kids were really upset and wanted to leave, but we made lots of promises to persuade them to stay. This stay completely ruined our trip."

Cons:

We regret to stay

2026-05-29 • via Nuitee
G
Garry • solo_traveller • gb
8
2026-05-29 • via Nuitee
G
Gary • solo_traveller • gb
3
2026-05-29 • via Nuitee
M
Mark • couple • gb
5
Couldn’t sleep much as people arguing all night and kids running through hallways
2026-05-29 • via Nuitee
G
Garry • solo_traveller • gb
8
Great for a cheap family break
Pros:

The owner wesley extremely friendly and explained the rules clearly
The bar has pooltable games machines ps and will and karaoke 🎤
The disco light was a big hit with my autistic son
Despite the usual blackpool drama outside the hotel is changing its image and the guy seems to be on it 👍

Cons:

Booking.com changed the room to a bunk bed which was not ideal for my disabled son or I but we made it work

Other guests lol

2026-05-29 • via Nuitee
T
Thomas • solo_traveller • gb
1
Shite whole
Pros:

Nothing it was disgusting dirty bedding, the host was high on canabis and drunk when we arrived

Cons:

Same as what i did like

2026-05-28 • via Nuitee
C
Carl • solo_traveller • gb
10
Value for money a good night's sleep
Pros:

Really nice been before and will go again

Cons:

He's a sheffield united fan

UTO

2026-05-27 • via Nuitee
L
Laura • solo_traveller • gb
1
Disgusting
Pros:

We did not stay!!! AVOID AT ALL COST

Cons:

Disgusting all throughtout we didnt even stay. This place is a health and safety risk. Not fit to be open
We are in dispute withh these to getting our money back
Been reported to blackpool council

Booking.com are getting a bad repuation even letting these advertise on this plaform
Pictures very misleading

2026-05-26 • via Nuitee
W
Wesley • solo_traveller • gb
9
Pros:

Awesome staff.
love the games room and pool table with bar.
location cant get much better.
Management very very helpful on what's what in Blackpool.
amazing beer garden
for a budget hotel, 5 stars

Cons:

tv was a little small

2026-05-25 • via Nuitee
B
Brinley • couple • gb
8
Warm and friendly
Pros:

Great location, great value for money

2026-05-25 • via Nuitee
C
Coleman • solo_traveller • gb
5
Pros:

Good location 👌

Cons:

Noisy not to high standards of cleaning

2026-05-24 • via Nuitee
T
Tessa • solo_traveller • gb
1
Pros:

Friendly staff

Cons:

Very badly run down and rude residents

2026-05-24 • via Nuitee
M
Middlemas • solo_traveller • gb
1
2026-05-19 • via Nuitee
D
Darren • solo_traveller • gb
10
Pros:

The beds and room

Cons:

Nothing

2026-05-19 • via Nuitee
D
Deb Bond • solo_traveller • gb
9
2026-05-17 • via Nuitee
M
Monica • couple • gb
7
2026-05-13 • via Nuitee
E
Ehidiamen • family_with_children • gb
5
2026-05-12 • via Nuitee
T
thomas • solo_traveller • gb
10
Pros:

Nice as always. Its my 14th time here and it never disappoints. Met the new owners and was friendly

Cons:

Nothing

2026-05-12 • via Nuitee