Imperial House

Hotels
•
Independent
7.2 (13 reviews)
Kalistrate Tsintsandze Street, 13, Tbilisi, Tbilisi, 0108 , Tbilisi , GE
995-599 14 51 11

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Facilities

Full-service spa
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Wheelchair accessible
Picnic area
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Excellent central location, walkable to main sights
Very friendly, attentive and multilingual staff
Comfortable beds and good room views/balconies
Daily room cleaning and generally clean bathrooms
Working internet and in-room tea/coffee; warm welcome (wine)
Cons:
Wall-to-wall carpet perceived as unhygienic by some guests
Cleaning frequency could be improved
Some rooms small for couples
Located on a dark/narrow lane (one report)
Limited food/dining information mentioned

Categories

Cleanliness
6
Generally described as clean (daily room cleaning, clean bathrooms) but several guests noted issues: carpet appeared unhygienic and one request for more frequent room cleaning.
Service
9.4
Repeatedly praised: warm, attentive staff, quick responses to requests (e.g., items delivered next day), friendly welcome and multilingual staff — a standout positive in reviews.
Location
9
Outstanding central location in the old town — very walkable to main sights (2 minutes to Freedom Square, close to bridge). One comment mentioned a dark narrow lane, but overall location is a major strength.
Room Quality
6.8
Rooms praised for comfortable beds, good size for some, balcony and views; however some found rooms small for couples and the wall-to-wall carpet reduced perceived room quality.
Amenities
6
Basic but functional amenities reported: working internet, hot/cold water, in-room tea/coffee; limited mention of additional facilities beyond essentials.
Value for Money
6
Mixed views: one guest said it was excellent value for the price (appropriate for a 3-star), another noted it’s only worth it if the price is low — overall fair but not standout.
Food and Beverage
5.9
Minor positive notes (complimentary wine at welcome, in-room tea/coffee), but very little mention of dining options or breakfast, so modest rating.
Overall Experience
8.5
Overall very positive stay reported by multiple guests: enjoyable, welcoming atmosphere, excellent staff and location — despite some minor cleanliness/room concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-26 08:59

Property Description

Discover the charm of Tbilisi at Imperial House, where comfort meets convenience in the heart of the city.

Full-Service Spa
Indulge in our relaxing full-service spa, offering a variety of rejuvenating massages to help you unwind after a day of exploration.

Modern Amenities
Stay connected with complimentary wireless internet access and enjoy the luxury of air-conditioned rooms featuring minibars, flat-screen TVs, and private balconies or patios for your ultimate comfort.

Convenient Location
With major attractions such as Freedom Square and Tbilisi City Hall just a short stroll away, experience the vibrant culture and rich history right at your doorstep.

Experience the perfect blend of hospitality and luxury at Imperial House—your serene escape awaits, book now!

Important information:

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TBS

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Covid

    Onsite COVID-19 testing (PCR) is available

See all policies

Location

Guest Reviews

7.2
Based on 13 reviews
Cleanliness: 6
Service: 9.4
Location: 9
Room Quality: 6.8
Amenities: 6
Value for Money: 6
Food and Beverage: 5.9
Overall Experience: 8.5
C
Catherine • couple • us
10
2026-05-29 • via Nuitee
S
Sergei • solo_traveller • kh
10
2026-05-29 • via Nuitee
M
Marzieh • solo_traveller • gb
7
No heater in May!
Pros:

The staff were very nice. Location was good. it was clean

Cons:

In May when the night was 12 degrees, the air conditioner was on summer mode!! I got sick and my whole trip was ruined! The next day, they provided me with a heater!!

2026-05-28 • via Nuitee
A
Arsen • couple • ru
7
Pros:

Если на несколько часов , нормально

Cons:

Слышимость, будто ты живешь в доме с родственниками)

2026-05-26 • via Nuitee
M
Merve • family_with_children • tr
8
Konumu ve karşılama güzeldi.
Pros:

Konumu harikaydı. Odalar geniş ve temiz.

Cons:

Yataklar biraz rahatsızdı. Küvet vardı ancak küvet için köpük yoktu. Halılar çok temiz değildi.

2026-05-26 • via Nuitee
R
Ralph • couple • ge
10
2026-05-26 • via Nuitee
P
Pacôme • couple • fr
10
Séjour agréable
Pros:

Établissement bien situé, propre et excellent rapport qualité-prix.

2026-05-25 • via Nuitee
P
Pacôme • couple • fr
10
Séjour agréable et excellente situation géographique.
Pros:

Personnel, localisation et propreté des lieux.

2026-05-25 • via Nuitee
Евгения • extended_group • by
10
уборку в номере можно делать по чаще)
Pros:

Всё супер!! Ребя встретили как будто знакомы) и потом поддерживали во всём) и угощали вкусным вином) номер отличный с удобными кроватями, роялем и шикарным видом на Мать Грузию и Телевышку) до площади Свободы 2 мин а до Стеклянного моста 5 мин) всё что нужно рядом
Отдохнули просто с удовольствие))

Cons:

ничего

2026-05-23 • via Nuitee
L
Linda • solo_traveller • au
9
Great place to stay! Highly recommend.
2026-05-23 • via Nuitee
Ирка • solo_traveller • ru
6
2026-05-23 • via Nuitee
A
Alex • solo_traveller • be
9
Pros:

In the center of the town. Easy to find. And my room had a nice view over the town.

Cons:

Nothing

2026-05-21 • via Nuitee
B
BoTer • couple • il
9
בגדול היה מעולה
Pros:

בגדול היה מעולה,
המיקום מעולה , 2 דק' הליכה מכיכר החירות/ רח' קוטה אפחדזה.
היה שקט, היה באמת נוח, באופן מפתיע המיטות ככ נוחות .
האזור שקט, המלון עצמו שקט.. לא שמענו רעשים נוראיים מחברים אחרים.
החדר עצמו, בגדול היה טוב,
קצת קטן לזוג יש בעיה של מרחב, אבל לא זה היה בסדר, יש מרפסת קטנה משותפת עם מן חוצץ עם השכנים...לא נתקלנו בשכנים אז לא הייתה לנו בעיה...
השירותים ואמבטיה נחמדים ממש, נקי.. הכיור מאוד מאוד נמוך..
בגדול למחיר ששילמנו היה ממש אחלה, זה מלון 3 כוכבים וככזה, הציון שלנו הוא מעולה.
זה לא מריוט...אתם לוקחים חדר במלון 3 כוכבים והציפמות צריכות להיות בהתאמה.

Cons:

הדבר היחיד שלא אהבתי, ובגלל זה אפילו הורדתי נקודה, זה השטיח מקיר לקיר לחדר...
זה היה באמת , לדעתי, לא נעים לא היגייני... זה גם לא שטיח קצוץ, יש לו גובה.. הוא כמו קטיפה חומה כזאת... אותי אישית זה הגעיל.. אבל אולי לאחרים זה לא ממש מפריע
פשוט בתמונות לא מופיעים שטיחים, אלא פרקט... וזאת הייתה הפתעה לא ככ נעימה.
אני כן אציין שביקשתי מראש שישקיעו על. ניקיון של החדר והשטיח.. וכן נראה שהתאצמו לספק את הניקיון.

2026-05-20 • via Nuitee
I
Irina • solo_traveller • ru
10
Best hotel in the city
Pros:

First of all, I really like the location. It is walkable to every important thing. It’s nice to walk around in the morning. I don’t have to use Taxi at all. Second of all, I really like the size of the rooms and the cleans. I liked the view. I had a very nice balcony. And the stuff is amazing. I even asked for a new cattle and it was brought to the next day into my room everybody’s so nice. Everybody speaks Russian. And English and I felt like home. There is a cold and hot water. The bathroom is very clean. The room is cleaned every day. I had a coffee, tea sugar. Internet was working, amazingly from my window. I had a fantastic view. There is light everywhere.

2026-05-20 • via Nuitee
I
IOANNIS • solo_traveller • gr
7
Pros:

Αξιζει μόνο αν χαμηλή η τιμή.

Cons:

Είναι σε ένα πολύ σκοτεινό στενό στη παλιά πόλη

2026-05-19 • via Nuitee
I
Irma • couple • se
10
Pros:

The hotel is located in the old town, with clean rooms and comfortable beds. The reception staff provide excellent service, and I highly recommend it.

2026-05-16 • via Nuitee
İlhami • solo_traveller • tr
10
Pros:

Merkezi konum, yakın ilgi, yardımsever personel

Cons:

Kahvaltı yoktu

2026-05-15 • via Nuitee
M
MILTIADIS • extended_group • gr
10
Pros:

Πολυ εξυπηρετικο προσωπικο, παρουσιαστηκε ενα θεμα με την κράτηση μας κατα το check, που ηταν δικό μας λάθος, αφιέρωσαν πολυ χρόνο για να μας βοηθήσουν να το διορθώσουμε.
Ανακαινισμένα δωμάτα, με μπαλκονάκι, στο κέντρο της πόλης, 2 βηματα απο την Πλατεία Ελευθερίας, κοντα σε super market κτλ

Cons:

Το WiFi θα μπορουσε να ηταν πιο γρήγορο, δεν το δοκίμασα σε άλλους χώρους παρα μόνο στο δωμάτιο μου.

2026-05-15 • via Nuitee
L
Linda • solo_traveller • au
9
2026-05-14 • via Nuitee
L
Linda • solo_traveller • au
9
2026-05-14 • via Nuitee