Flora Centre Hotel & Spa

Hotels
9 (3107 reviews)
14A Phố Lương Văn Can , Hanoi , VN
+84 862 276 468

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Good breakfast options
Cons:
Cleanliness issues in the bathroom
Humidity in some rooms
Limited breakfast variety

Categories

Cleanliness
7.46
The bathroom was not clean, moldy, with issues like a broken toilet seat.
Service
9.93
Fantastic staff, very helpful and knowledgeable.
Location
9.47
Perfectly located in the heart of Hanoi, easily accessible.
Room Quality
8.42
Rooms are generally nice, but some issues reported with humidity.
Amenities
9.45
Good amenities including breakfast and massage services.
Value for Money
8.91
Overall good value, but some comments about being overcharged.
Food and Beverage
8.96
Breakfast appreciated, but some complaints on variety.
Overall Experience
9.43
Generally positive despite some issues, would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:32

Property Description

Luxurious Accommodation in the Heart of Hanoi

Modern Amenities and Services
Flora Centre Hotel & Spa offers air-conditioned rooms with a fitness centre, free WiFi, and a shared lounge. Guests can enjoy the convenience of a tour desk, luggage storage, 24-hour front desk, concierge service, and currency exchange during their stay.

Comfortable Rooms with City Views
Each room at the hotel features a desk, flat-screen TV, private bathroom, and safety deposit box. Selected rooms include a terrace with city views. Guests can also expect amenities such as bed linen, towels, a wardrobe, and a kettle in their rooms.

Prime Location and Nearby Attractions
Located centrally, the hotel is near popular attractions like Thang Long Water Puppet Theater, Hoan Kiem Lake, and St. Joseph Cathedral. With the Noi Bai International Airport just 24 km away, guests can easily access the hotel with the paid airport shuttle service.

Book your stay at Flora Centre Hotel & Spa for a memorable experience in Hanoi.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 3107 reviews
Cleanliness: 7.46
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 9.45
Value for Money: 8.91
Food and Beverage: 8.96
Overall Experience: 9.43
M
Mirveta • extended_group • fr
10
Pros:

Bien placé, le personnel est agréable et a l’écoute, service impeccable

2026-10-31 • via Nuitee
K
kate jw • family_with_children • au
10
Fantastic all rounder
Pros:

We stayed 6 nights in the junior room with balcony after the place I had originally booked us into turned out to be The Worst Place We Have Ever Stayed In (review to follow!) and lucked out with the hotel we got, being the Flora. Our room was one floor up overlooking the busy street. The rooms soundproofing was very good which is very important to me since I'm a light sleeper. The bed was very comfortable, biggest bed we've ever slept in, and we have an Australian king bed at home. Very clean, good bathroom, good water pressure, great.cleaning ladies, I accidentally dyed a facecloth pink and the bath after using a Lush bathbomb and they thought it very funny whew! I offered to buy the facecloth as it was really nice but they took it away. The tv doesn't cast but who watches tv in the Old Quarter anyway? Breakfast was good enough not enormous but definitely adequate. Eggs were perfectly cooked both poached and fried. Reception was fast and easy. Staff were very sweet. Husband made a joke out of beating the young guy to open the door, who's sole job it was to open said door to the point it became a running joke. At least it was for my husband lol We enjoyed our stay so much we are going back after our stay in Tam Coc for another 4 nights.
.

Cons:

Nothing everything was wonderful . Looking forward to coming back .

2026-10-26 • via Nuitee
S
Scott • solo_traveller • au
8
Great
Pros:

I had a really pleasant stay at this hotel during my time in Hanoi.

The room was lovely and comfortable, with a nice little balcony that was great to step out onto and enjoy some fresh air. The bed was very comfortable, which was particularly appreciated after long days exploring Hanoi.

The staff were friendly and helpful throughout my stay, and the room was cleaned every day, which I really appreciated. Everything was well maintained, and the daily housekeeping was excellent.

Overall, it was a nice, comfortable hotel and a pleasant place to stay while exploring Hanoi.

Cons:

The only real downside was the bathroom layout. The toilet was positioned extremely close to the wall of the bathtub/shower, leaving very little room to sit comfortably or use it properly. It made things quite awkward and uncomfortable, particularly for a larger person. I've attached a photo to show exactly what I mean.

Apart from this, I really enjoyed my stay.

2026-10-26 • via Nuitee
N
Nithil Mariya • couple • us
10
2026-10-25 • via Nuitee
K
Kim • couple • au
8
2026-10-24 • via Nuitee
M
mirai • couple • jp
10
2026-10-23 • via Nuitee
H
Henk • couple • nl
8
2026-10-17 • via Nuitee
B
Brenda • solo_traveller • us
8
Pros:

Very pleasant stay. Room was clean and bed was very comfortable. Very nice breakfast. Location was great.

Cons:

Nothing

2026-10-12 • via Nuitee
C
Christine • couple • nz
9
2026-10-10 • via Nuitee
A
Amer • solo_traveller • sa
9
2026-10-09 • via Nuitee
A
Amer • solo_traveller • sa
9
2026-10-09 • via Nuitee
C
Corey • solo_traveller • au
8
Pros:

Great location
Very friendly staff
Good breakfast

Cons:

The room was dated and could have been cleaner

2026-09-16 • via Nuitee
J
Jake • family_with_children • us
10
Wonderful hotel, amazing service, and truly one of the best locations in Hanoi — we would absolutely stay here again.
Pros:

We had a wonderful stay here. The room was very clean, comfortable, and much nicer than what we normally book while traveling. Breakfast each morning was very good with lots of different options.

One of my favorite things was how helpful the staff were with transportation and trip planning. We booked several different rides through them, including transportation to Ninh Binh, airport transportation for my parents, and transportation when we left Hanoi. Everything was always arranged quickly, efficiently, and at a very reasonable price. They even arranged a private limousine service for us, which made traveling with our family so much easier.

The laundry service was also amazing. I was able to completely catch up on all of our laundry while we were there, which was such a huge help while traveling long-term with kids. The entire staff made everything very easy, and I would absolutely stay here again.

Cons:

Honestly, nothing. It was more expensive than the places we usually stay while traveling, but the quality of the hotel and the level of service definitely reflected that.

2026-09-08 • via Nuitee
M
Maya • solo_traveller • il
10
Pros:

Location was just perfect, in the middle of the old city, surrounded shops and restaurants, but the room is quiet, you don't hear the noise. The receptionists were all Amazing, nice and helpful, really enjoyed our stay, the room was big enough and breakfast was good.

Cons:

All was good for us

2026-09-01 • via Nuitee
Y
Yuval • couple • il
10
2026-08-31 • via Nuitee
R
Rie • family_with_children • jp
3
While the location was great, the room we had was a far cry from what was presented online.
Pros:

Location

Cons:

It was run down especially the bathroom.

2026-08-30 • via Nuitee
R
Rajab • solo_traveller • sa
7
2026-08-30 • via Nuitee
J
jordi • family_with_children • es
10
2026-08-27 • via Nuitee
S
Stefania • family_with_children • it
8
Pros:

La posizione

Cons:

La moquette negli spazio comuni

2026-08-26 • via Nuitee
R
Rebecca • solo_traveller • gb
9
Pros:

Great location. Good breakfast. Adjoining rooms were useful.

Cons:

All good.

2026-08-24 • via Nuitee