Flora Centre Hotel & Spa

Hotels
9 (3059 reviews)
14A Phố Lương Văn Can , Hanoi , vn

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Facilities

Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Beach umbrellas
Fitness facilities (surcharge)
Internet access
Housekeeping on request
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Good breakfast options
Cons:
Cleanliness issues in the bathroom
Humidity in some rooms
Limited breakfast variety

Categories

Cleanliness
7.46
The bathroom was not clean, moldy, with issues like a broken toilet seat.
Service
9.93
Fantastic staff, very helpful and knowledgeable.
Location
9.47
Perfectly located in the heart of Hanoi, easily accessible.
Room Quality
8.42
Rooms are generally nice, but some issues reported with humidity.
Amenities
9.45
Good amenities including breakfast and massage services.
Value for Money
8.91
Overall good value, but some comments about being overcharged.
Food and Beverage
8.96
Breakfast appreciated, but some complaints on variety.
Overall Experience
9.43
Generally positive despite some issues, would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:32

Property Description

Luxurious Accommodation in the Heart of Hanoi

Modern Amenities and Services
Flora Centre Hotel & Spa offers air-conditioned rooms with a fitness centre, free WiFi, and a shared lounge. Guests can enjoy the convenience of a tour desk, luggage storage, 24-hour front desk, concierge service, and currency exchange during their stay.

Comfortable Rooms with City Views
Each room at the hotel features a desk, flat-screen TV, private bathroom, and safety deposit box. Selected rooms include a terrace with city views. Guests can also expect amenities such as bed linen, towels, a wardrobe, and a kettle in their rooms.

Prime Location and Nearby Attractions
Located centrally, the hotel is near popular attractions like Thang Long Water Puppet Theater, Hoan Kiem Lake, and St. Joseph Cathedral. With the Noi Bai International Airport just 24 km away, guests can easily access the hotel with the paid airport shuttle service.

Book your stay at Flora Centre Hotel & Spa for a memorable experience in Hanoi.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 3059 reviews
Cleanliness: 7.46
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 9.45
Value for Money: 8.91
Food and Beverage: 8.96
Overall Experience: 9.43
M
MInh Duy • solo_traveller • vn
10
2026-06-13 • via Nuitee
L
Leonidas • couple • gb
10
2026-06-13 • via Nuitee
R
Ronald • solo_traveller • us
7
The stay was overall fine but the photos made the amenities seem nicer than they actually were
2026-06-12 • via Nuitee
J
jot • family_with_children • ph
7
2026-06-11 • via Nuitee
G
Gillian • couple • au
7
Great location in Hanoi
Pros:

The staff are extremely helpful and lovely to deal with. They go above and beyond to help. The room was spacious and the bed was very comfy. The location is great, only a very short walk to the lake.

Cons:

The rooms could be cleaner and would benefit from some fresh paint. The treadmill in the gym is slightly damaged making it tricky to run on.

2026-06-11 • via Nuitee
D
Danielle • solo_traveller • au
10
2026-06-11 • via Nuitee
N
Nitin • solo_traveller • in
1
Would never recommend such a property to anybody
Pros:

NOTHING

Cons:

The property is not even worth considering . The rooms are in a shabby condition. The AC are not effective , cleanliness is not upto the mark and there is dampness on the walls

2026-06-11 • via Nuitee
R
Ramos • solo_traveller • uy
9
Pros:

Jnstalaciones y atencion del personal

Cons:

Para mi gusto latino hubiera preferido algo de bolleria para el desayuno

2026-06-04 • via Nuitee
Y
Yohann • solo_traveller • fr
10
2026-06-01 • via Nuitee
F
Felipe Venegas • solo_traveller • au
8
Great service, dated bathroom
Pros:

Nice hotel with a good price and a very central location. The staff are nice and look after you well. A comfortable and easy stay

Cons:

​The only real downside was the bathroom—it isn't very modern and the shower struggled to function properly

2026-06-01 • via Nuitee
P
Pedro • couple • be
10
Pros:

Everything was perfect 👌 and good friendly people

2026-05-30 • via Nuitee
J
Jelitta • family_with_children • ae
9
Pros:

Paula served us excellently

2026-05-29 • via Nuitee
R
ROSARIO N • solo_traveller • it
8
2026-05-29 • via Nuitee
I
Isa • extended_group • at
10
2026-05-24 • via Nuitee
D
Diana Rose • extended_group • ph
7
Nice and pleasant
Pros:

Staff are helpful. Breakfast is delicious

Cons:

Nothing

2026-05-17 • via Nuitee
M
Marie Christine • solo_traveller • fr
10
Fabuleux
Pros:

La gentillesse, la propreté et l accueil merveilleux du personnel. A réserver

Cons:

Rien à signaler

2026-05-17 • via Nuitee
G
Gaurish • couple • ae
7
2026-05-15 • via Nuitee
R
Ramos • solo_traveller • uy
8
Pros:

Ubicacion y desayuno

2026-05-15 • via Nuitee
N
Nasser • family_with_children • fr
2
Pros:

Rien

Cons:

Photo trompeuse sur l annonce Chambre pas du tout comme sur les photos vielle chambre dégradée Personnel à l accueil pas très agréable
Au déjeuner il m ont servi une omelette de la veille dure comme de la pierre et immangeable je lui est ramené le plat en l expliquant que c été immangeable et elle ma avouer que c été préparer la veille
Éviter cette hôtel a se prix il n en vaut pas la peine c est un todi

2026-05-11 • via Nuitee
F
Faye Bernadette • couple • qa
10
We enjoyed
Pros:

10/10

Cons:

N/A

2026-05-06 • via Nuitee