Ilalo Garden Hotel & Restaurant

Hotels
9.4 (138 reviews)
Rodrigo Nuñez S1-151 , Quito , ec

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Comfortable
Great location
Friendly staff
Beautiful facilities
Cons:
Did not have ground coffee
Bad attitude from a waiter

Categories

Cleanliness
9.15
Very clean and friendly staff.
Service
9.65
Super comfortable and very good front desk service.
Location
9.65
Excellent location with beautiful plants.
Room Quality
9.65
La camera da letto molto ampia e ben arredata.
Amenities
9.15
Standard quality for this hotel tier.
Value for Money
9.15
Good value for money; price reflects the quality.
Food and Beverage
9.15
La comida deliciosa! El lugar está mejor que las fotos.
Overall Experience
9.65
It is always a great place to stay!!!
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:26

Property Description

Luxurious Accommodation: Experience comfort and style at Ilalo Garden Hotel & Restaurant. The rooms feature modern amenities such as flat-screen TVs, safety deposit boxes, and city views.

Exceptional Facilities: Enjoy the lush garden, shared lounge, and terrace, perfect for relaxation. Indulge in delectable cuisine at the on-site restaurant and unwind with a drink at the bar.

Convenient Location: Situated near El Ejido Park and La Carolina Park, our 4-star hotel offers easy access to key attractions. With airport transfers and 24-hour room service, your stay will be seamless.

Book now at Ilalo Garden Hotel & Restaurant for a memorable and hassle-free experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 138 reviews
Cleanliness: 9.15
Service: 9.65
Location: 9.65
Room Quality: 9.65
Amenities: 9.15
Value for Money: 9.15
Food and Beverage: 9.15
Overall Experience: 9.65
J
Jennifer Narcisa couple us
10
Hotel is clean and comfortable. Breakfast was wonderful and the staff was very nice.
Pros:

Beautiful space and layout. Everything was clean and staff were welcoming and helpful.

Cons:

Nothing I didn’t like.

2026-08-15 via Nuitee
F
Faria solo_traveller pe
7
Pros:

El cuarto muy comodo, muy limpio, la cama super comoda. El personal super amable. Un desayuno bastante completo

Cons:

Se escuchaba el ruido de los otros cuartos. Mi segunda noche escuche ruidos desde las 8 pm hasta la 12 am, y luego volvieron a hacer ruido desde las 4 am encima de mi cuarto, tuve que avisar a recepcion y ni aun asi paro por lo que descanse muy mal

2026-08-14 via Nuitee
M
Mangroo family_with_children tt
6
2026-08-11 via Nuitee
G
Gabriella family_with_children uy
7
Pros:

Personal amable y atento.
Limpio.
Habitación luminosa.

Cons:

El desayuno podría ofrecer mas variedad- no es malo pero falta variedad

2026-07-15 via Nuitee
L
Liliana solo_traveller ar
10
Excelente hotel
Pros:

Todo!!! El mejor hotel de Tumbaco!!

Cons:

Nada

2026-06-18 via Nuitee
L
Liliana solo_traveller ar
10
Excelente hotel!!!!
Pros:

La atención, limpieza, orden, todo impecable, habitaciones muy grandes, colchones y almohadas super cómodos, muy buena ubicacion. Tiene un mirador en el ultimo piso con una excelente vista!

Cons:

Nada

2026-06-13 via Nuitee
C
Christian A couple ec
5
Más o menos
Pros:

No mucho la verdad para el precio

Cons:

Ruido de los carros en la parte posterior para un hotel donde se paga 150 dólares, sobrevalorado

2026-06-08 via Nuitee
B
Belen couple ec
10
2026-05-27 via Nuitee
L
Leonel family_with_children ar
9
Comodo
Pros:

Muy bien ambientado me gustó muchísimo eso

Cons:

Me hubiera gustado un espejo grande en la habitación
Y la atención administrativa del restaurante no asi de los camareros podría ser un poco mas ágil

2026-04-21 via Nuitee
H
Helen couple us
10
Perfection. Dreamy. Mesmerizing
Pros:

receptionists at check-in were very kind and professional.The hotel is beautifully indigenous in its design and you feel welcome everywhere. The bartender is fabulous hosting and serving and being so patient and professional. The food was fantastic. I told our friends that recommended this hotel that they should always recommend it to any of their visitors. It’s perfectly located to visit the historic downtown as well as any other place in Quito and the surrounding areas. It was well organized with staffing and security and felt very comfortable the entire time the room on the top floor floors with all the glass give you the most spectacular view of the mountains and the lights below is spectacular. I highly recommend the top floor.

2026-04-15 via Nuitee
G
Gabriel solo_traveller ec
8
2026-03-05 via Nuitee
A
Alexandrina extended_group gb
10
Beautiful, quiet hotel in Tumbaco, Quito
Pros:

Excellent breakfast, also dinners and lunches can be served in the hotel. 50 m from the main road, where a market and supermarkets can be found.Lovely, spacious, modernly decorated rooms and very helpful, friendly staff.

Cons:

--

2026-02-27 via Nuitee
J
Jenna couple ca
8
2026-02-10 via Nuitee
A
Alexander solo_traveller gb
9
Excellent, would stay again!
Pros:

I liked the friendliness of the staff, and the overall vibe and feeling of the hotel which felt warm and welcoming.

Cons:

The bathroom had this little bugs coming out of the drain in the floor which was a bit annoying, I don't know what they were but a recommendation to staff to have a look and get rid of them for future guests.

2026-02-10 via Nuitee
C
CARLA solo_traveller pe
8
2026-01-24 via Nuitee
M
Maria family_with_children co
5
Ilalo garden un Hotel que requiere mejorar sus servicios para cobrar lo que cobra.
Pros:

Que encontramos opciones vegetarianas que aún que no eran muy buenas por lo menos teníamos de donde escoger. La ducha tenía una regadera agradable y la temperatura fue fácil de cambiar.

Cons:

El desayuno estuvo muy pobre, queríamos comer huevo y casi no lo sirven pues solo podíamos disponer de dos por persona; y éramos 3 ; nos sirvieron dos porciones. No hubo variedad fresca de frutas, y para el precio estuvo todo muy regular de calidad y cantidad. En general no se siente confort; ya que nadie nos asistió con nuestro equipaje, y al estar con un bebé es aún más difícil. No hubo nadie en la recepción que nos colaborara con nuestro gran equipaje. Escogimos este hotel pues tenía restaurante sin embargo cerraba muy temprano y casi no alcanzamos a cenar pues ya a las 8 pm no había servicio. Los televisores eran muy viejos y no se podía ver plataformas de streaming .

2026-01-20 via Nuitee
J
Juan Carlos couple ec
8
Fin de semana largo en Cumbayá
Pros:

Desayuno, Amabilidad del personal

Cons:

En general no hubieron cosaas que no nos gustaron

2026-01-13 via Nuitee
K
Katarina couple ec
10
2026-01-12 via Nuitee
S
Santiago family_with_children cl
8
2026-01-05 via Nuitee
F
Ford solo_traveller us
10
2025-12-11 via Nuitee