Moxy NYC Chelsea

Hotels
Moxy Hotels
9.4 (3824 reviews)
105 West 28th Street , New York , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Attentive staff
Cons:
Small rooms
Limited amenities

Categories

Cleanliness
9.45
Multiple reviews confirm cleanliness, but some concerns about shared facilities.
Service
10
Staff consistently praised for attentiveness and assistance.
Location
10
Location highly regarded for its convenience and proximity to attractions.
Room Quality
8.95
Rooms described as small and limited comfort, but well-decorated.
Amenities
8.95
Concerns about bar hours and lack of facilities like fridges.
Value for Money
8.95
Some reviews mention poor value given high priced rooms.
Food and Beverage
8.95
Limited options for dining and inconsistent availability of bars.
Overall Experience
9.95
Overall satisfaction noted, with a few caveats regarding rooms and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:44

Property Description

Modern Amenities and Prime Location
Discover the vibrant Moxy NYC Chelsea, a contemporary hotel in the heart of New York City. Enjoy a fitness centre, shared lounge, and bar during your stay. With top-notch facilities and a prime location just steps away from Madison Square Garden and Flatiron Building, this hotel is the perfect choice for your city getaway.

Comfortable Rooms with Essential Features
Relax in well-equipped guest rooms featuring air purifiers, flat-screen TVs, and spacious work desks. The private bathrooms come with complimentary toiletries and hair dryers. Stay connected with free WiFi and unwind in the comfort of air-conditioned rooms.

Convenient Services and Business Facilities
Experience convenience with a 24-hour front desk, free WiFi, and a delicious continental breakfast served daily. Take advantage of the business centre for any work needs. Whether you're traveling for business or leisure, Moxy NYC Chelsea ensures a seamless stay.

Book now to experience the perfect blend of comfort and style at Moxy NYC Chelsea.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 80 per day.

Location

Property Video

Guest Reviews

9.4
Based on 3824 reviews
Cleanliness: 9.45
Service: 10
Location: 10
Room Quality: 8.95
Amenities: 8.95
Value for Money: 8.95
Food and Beverage: 8.95
Overall Experience: 9.95
T
tiffanio2025 Business
10
Always a great time in the city!!!
Pros:

Great location!!! Love the restaurant and coffee bar!

2026-07-25 via Tripadvisor
C
Charlotte solo_traveller fr
7
Well located amazing high floor views
Pros:

Well located amazing high floor views of the city

Cons:

Sink open into the bedroom bad water pressure

2026-07-25 via Nuitee
D
Devin couple us
4
Rude staff at rooftop bar
Pros:

Clean

Cons:

Staff at rooftop bar was extremely rude

2026-07-25 via Nuitee
E
Eyal solo_traveller il
9
2026-07-25 via Nuitee
L
Lau Lozes couple us
10
a room with a view
Pros:

the location and the view was great. a room with a view

Cons:

nothing, small fridge would be appreciate

2026-07-24 via Nuitee
9
963nanc Family
6
First and probably last Moxy experience
Pros:

Wow....such small rooms..hard for 2 people. Micro-hotel probably not our thing. Need a drop down sturdy shelf for suitcase. Shower leaks into main room.

2026-07-23 via Tripadvisor
N
nancysT185UJ Family Los Angeles, California
10
Great place stay again for sure
Pros:

Great staff brought us water last. It’s gentleman gave me points because air broke cool roof top very clean rooms and very quiet thank you

2026-07-22 via Tripadvisor
H
Hila solo_traveller il
9
2026-07-22 via Nuitee
G
Gabrielle couple us
10
Amazing experience at the Moxy Chelsea, it’s a hotel that I highly recommend.
Pros:

I always stay at the Moxy in Chelsea. It’s my favorite location and hotel in Chelsea. It’s a great location to get in and out of. The hotel has an amazing rooftop and bar. The beds are extremely comfortable! The views are beyond exceptional! Truly always such a great experience!

Cons:

I would say that when busy the check in can be a bit chaotic. So possibly having a self check in station when it gets really busy.

2026-07-22 via Nuitee
M
Michael solo_traveller gb
9
Trendy hotel in great location
Pros:

Great location and helpful staff

Cons:

Not much storage space for clothes in the room

2026-07-22 via Nuitee
T
Tanna couple us
4
Quick and easy
Pros:

The 2 staff we met were friendly and the AC was good.

Cons:

The bathroom was shit, only 2 towels, no mini fridge/mini bar, no body lotion even, no q-tips/cotton ball little pack, our TV was broken so couldn’t watch anything, and the shower leaked everywhere. Only good thing was AC.

2026-07-21 via Nuitee
R
Romona solo_traveller us
10
2026-07-21 via Nuitee
J
john solo_traveller us
8
Impressed with the staff.
Pros:

Location, bar lounge, coffee cafe.

2026-07-21 via Nuitee
K
Kimberley solo_traveller us
8
2026-07-20 via Nuitee
5
5wingy Solo travel
2
Train your staff it’s not giving 4 stars
Pros:

Terrible service and zero hospitality. Avoid this place.
I had an absolutely awful experience checking out today. The digital mobile key failed to work, leaving me locked out of my room. When I went to the front desk for help, the agent (a Black gentleman) completely blew past the fact that the hotel’s technology had failed. Instead of focusing on correcting the mistake, he chose to give me a massive attitude and forced an unnecessary confrontation.
He aggressively insisted on re-verifying my information and argued with me about my checkout time, treating me like I was in the wrong—right up until he actually looked at his screen, saw my loyalty status, and realized I did have an approved late checkout.
What should have been a quick, 8-minute trip to grab my luggage turned into a stressful 30-minute ordeal that almost caused me to miss my train. It is pathetic that a guest has to flash status just to be treated with basic decency. Zero accountability and completely unacceptable customer service.

2026-07-19 via Tripadvisor
S
Sevdalina solo_traveller nl
8
2026-07-19 via Nuitee
L
Lars couple de
8
2026-07-18 via Nuitee
O
ortiz solo_traveller us
10
Great location and views
Pros:

The rooms were as pictured and described. Everyone on property staff were really nice. I enjoyed the restaurants/bars and club access the hotel provided it was nice. I would highly recommend this for solo girls trips or couples . It was in a good area that was easy to get to a lot of places with the subway being steps away. Also if your looking for a room with a view it is truely worth getting a room here

Cons:

N/a

2026-07-17 via Nuitee
S
Sabrina couple ca
9
2026-07-17 via Nuitee
G
Gemma couple gb
7
Lovely stay
Pros:

Great location and welcoming staff

Cons:

Very compact

2026-07-17 via Nuitee