Accra Marriott Hotel

My staying was great. Staff very nice and helpful. Tabatha the receptionist and Charles the kitchen staff went out of their way to get me a travel breakfast. Thank you all.

Great hotel and guest services. Every one who works here is friendly and attentive to guests. The location is ideal for business travellers with access to great facilities such as pool and gym.

Anita and Sophia were wonderful hosts and made the experience memorable!

This is my second time staying at this Marriott Bonvoy location while traveling for business, and I am even more impressed with this experience than I was the first. Everything is absolutely first rate - From the comfortable accommodations, excellent guest relations, to the amazing amenities. Special consideration goes to Wendy, who was the housekeeper. Her graciousness, kindness, friendliness and professionalism, are a tremendous reflection of this establishment, and the people she represents. With superlative employees like her, you can’t help but win!

Amazingly friendly service everywhere in the hotel. Joana in the restaurant was great as well as everyone in the executive lounge. The breakfast always had multiple local dishes as well as western dishes.

All of the servers are so friendly and very nice. Wisdom, Joana, Justina, and Kudjoe upstairs in the lounge as well.

The cocktail I received from Charles was a 10/10 it’s definitely the highlight of my day

This is not my first stay here, and every visit reminds me why I always choose Marriott Accra whenever I travel to Accra. It truly feels like a home away from home.

What makes this hotel so special is its people. Every team member genuinely cares about making guests feel welcomed, comfortable, and valued. Their warmth and kindness make long workdays much easier and turn every stay into a memorable experience.

A special thank you to Mr. Ray, whose leadership is truly inspiring. Marriott Accra is fortunate to have such a remarkable leader. It is wonderful to see a General Manager who is present, personally greets guests, and takes the time to make everyone feel at home. His genuine care is reflected throughout the entire team.

My sincere appreciation also goes to Ms. Lilly and the Front Desk team. From the moment I arrive, I am always welcomed back with genuine warmth, making me feel like a returning member of the Marriott family rather than just a guest.

Breakfast is one of my favorite parts of every stay because of the amazing team—Celen Dion, Jessica, Youstina, Richard, Louis, Joana, Anita, and Felix. Starting the morning with Celen Dion’s beautiful smile and cheerful “Good morning” sets the perfect tone for the day. Richard, Louis, and Youstina always prepare my coffee exactly the way I like it—just as if I were making it at home. Jessica always asks how my night was with such genuine warmth, and Felix’s friendly greetings as he checks on guests make breakfast even more enjoyable. Every member of the breakfast team creates such a welcoming atmosphere.

A heartfelt thank you as well to Charles and the afternoon restaurant team for their outstanding hospitality and friendly service. Every meal was made even more enjoyable because of your kindness and attention to detail.

The Executive Lounge team—Enock, Joseph, and Cudjoe—always provide exceptional hospitality. A special thank you to Joseph for the delicious meals, always served with such care and warmth. Their attentiveness, friendliness, and professionalism make every visit to the lounge a pleasure after a long day of work.

My appreciation also goes to Thomas and Absat , the Concierge and all the Pullman team for always being helpful, professional, and ready to assist with a smile, making every arrival and departure smooth and stress-free.

To the Housekeeping team—Precious, Bright, Wendy, and Patience—thank you for your outstanding service, professionalism, and the care you put into making every room comfortable and spotless.

Although I have mentioned the team members I had the pleasure of interacting with personally, I want to emphasize that this appreciation extends to the entire Marriott Accra family. Everyone I encountered demonstrated genuine hospitality, professionalism, and kindness.

It is experiences like these that make my decision easy every time I travel to Accra—I always choose Marriott Accra. Thank you for consistently making me feel welcomed, appreciated, and at home. I look forward to returning again soon.

The location is Accra , the atmosphere was clam and welcoming. The room service was excellent also kept neat/clean when I'm back from meetings. Good values exhibited.
Noise level is very low . The amenities service it's purpose.

Reception staff, bar area staff and breakfast staff are great and treat people very well.

I recently had the pleasure of staying at the Accra Marriott Hotel for a couple of weeks, and it was really a wonderful experience. From the moment I arrived, I received a warm and friendly welcome. The staff across the property was truly welcoming, always greeting you with a smile and ensuring your needs are met.
A special mention must go to the wonderful restaurant team, who made every meal memorable. I want to extend my heartfelt thanks to Emelia, Charles and Felix for their great service, attentiveness, and warm hospitality.
The Accra Marriott Hotel delivers world-class hospitality thanks to its amazing people. I highly recommend this hotel to anyone visiting Accra.

Excellent service. Sekina was extremely nice and helpful.

To start with just the very good feature of my stay, hotel staff is extremely courteous, friendly and kind. That's about all. Everything else is well below the standard I came to expect from a Marriott and for the price charged by the room in the hotel. During a one-week stay you were unable to fix a problem whit the shower. The problem was not only the inefficiency of the repair people (which visited my room 3 times), but the LYING of them assuring me that the problem was fixed only to realized (next morning) that it was not. House keeping did not replace items consistently (when I was given hand soap, the coffee was missing, when new bath towels were provided, the coffee service was not cleaned... I had to call several times to get all this fixed and, with a good delay, some times requiring 2 or 3 calls, it was. Hotel premises were noisy and lousy. I understand you were in the middle of a renovation, but that was not communicated before the reservation and you did nothing to mitigate it after I reported the noises. The TV was not working at all during 2 days and, after over 5 calls/visits to reception and 3 technicians, I was able to see a few channels and only if switched off and on the TV every time I wanted to change channels. Internet was extremely slow to the point I had to use tethering to download heavy work files. By the way, this latest was the only item I did not report, as my expectations that you will effectively solve it were nihil by the time. In all reported cases, your staff apologized, but problems were not solved or keep repeating. I don not look forward to stay again in your hotel, if I can avoid it.

Excellent Stay at Accra Marriot.

The hotel staff are the best. Pernile went out of her way to accommodate me after an issue with my room, even helping to cancel my reservation at another hotel and match the rate. The entire staff are, like most Ghanaian, endlessly gracious and kind.

Given the bad experiences I have had with some hotels in Ghana; I consider Marriott to be the best by far. We spent 7 nights in total and had fantastic experiences.
From the drivers who picked and dropped us from and to the airport, the front desk team, catering, cleaners, porters and door men.
A shout out to Peniel one of the staff (Guest relation?). I explained to her about our bad experiences on hotels in Ghana and she ensured none of the bad experiences repeated itself. Peniel ensured that our stay was comfortable. Very good customer service.
Being in the hotel felt like home and we will forever be grateful. I will definitely recommend this hotel.

Location was excellent. It is close to the Airport and prime area of Accra.

The atmostphere was excellent. Staff were knowleable, they knew and understood what they were assigned to accomplish.

The customer relation was over excellent. Especially the customer relation coordinator, Peniel Arthur, she was amazing and has absolute knowledge and skills to identify, analyse, understand and deliver service required to meet the needs.

Staff communication skills excellent. Very polite, respectful and welcoming.

Staff behaviours, excellent.

The room was excellent and cleaned.

It was value for money. We really enjoyed the our entired stay.

We would always recommend the hotel to everyone.

John -

The Chief Executive Director of Merc & Jon LTD

The Chief Executive Director of AKWAABA CARE SERVICES RECRUITMENT LIMITED

The Chief Executive Director of IDEAL CARE SERVICES LTD

I had a wonderful stay at the Accra Marriott Hotel, and I would like to especially recognize Emelia and Mavis from the restaurant team for their outstanding hospitality.

From the moment I arrived, they were warm, friendly, and genuinely welcoming. What made the experience even more memorable was how passionately they introduced me to Ghanaian delicacies, sharing interesting stories and cultural insights behind the dishes. Their knowledge and enthusiasm made every meal feel like a unique cultural experience rather than just dining.

Emelia and Mavis consistently served with a smile, maintained a positive attitude, and went above and beyond to ensure guest satisfaction. Their professionalism, attentiveness, and cheerful personalities truly enhanced my stay.

Thank you, Emelia and Mavis, for delivering exceptional service and for making me feel so welcome. You are excellent ambassadors of Ghanaian hospitality and a great asset to the hotel.