Keles Hotel

Hotels
7.5 (141 reviews)
Palandoken Cad. No:4 , Rize , TR
+90 464 217 46 12

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great service and hospitality
Exceptional breakfast
Cons:
Cleanliness issues
Dated building facilities

Categories

Cleanliness
4.89
Several comments indicated issues such as unclean rooms and poor bathroom hygiene.
Service
8.86
Staff showed genuine warmth and hospitality, making the experience memorable.
Location
8.4
The hotel is centrally located, providing easy access to key areas.
Room Quality
6.85
While the architecture has charm, the hotel feels dated with limitations.
Amenities
7.88
The breakfast offerings were exceptional and well-received.
Value for Money
6.84
Mixed feelings due to cleanliness issues relative to cost.
Food and Beverage
8.89
Homemade breads and butters at breakfast were exceptional.
Overall Experience
7.36
A combination of great services and significant cleanliness issues affected the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:00

Property Description

Luxurious Accommodation

Keles Hotel, just a short stroll from Kultur Parki, offers elegant rooms equipped with modern amenities like TV, minibar, and air conditioning. Relax in comfort with a private bathroom featuring a hairdryer and shower or bath.

Exquisite Dining Experience

Indulge in a culinary journey at the hotel's à la carte restaurant, serving a delightful mix of local delicacies and international dishes. Start your day with a delicious buffet-style breakfast each morning.

Convenient Services and Location

Benefit from the 24-hour front desk, free Wi-Fi, and proximity to Sumela Monastery. With Trabzon Airport nearby, opt for the shuttle service for a hassle-free arrival. Additional conveniences include laundry, room service, and a safety deposit box.

Book your stay at Keles Hotel for a memorable and seamless experience.

Important information:

Please note that Keles Hotel does not accept bookings from non-married couples. All couples must present a valid marriage certificate upon check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.5
Based on 141 reviews
Cleanliness: 4.89
Service: 8.86
Location: 8.4
Room Quality: 6.85
Amenities: 7.88
Value for Money: 6.84
Food and Beverage: 8.89
Overall Experience: 7.36
A
Aleksandr • solo_traveller • tr
3
Отель на одну ночь и только в крайнем случае
Pros:

Локация - топ. Больше ничего хорошего там нет.

Cons:

Старый отель, требует ремонта.
Грязные стены в номере с пятнами, все прокурено.
Ужасный кондиционер. Очень маленький лифт для здания с 6 этажами - если вам сложно подниматься или вы с детьми - этот отель не для вас однозначно!
Номера и общественные зоны требуют ремонта.

2026-08-31 • via Nuitee
M
Mohamed hassan • solo_traveller • tr
6
2026-08-29 • via Nuitee
عبدالرحمن • couple • sa
1
سيئة جدا
Pros:

لا يوجد شي جيد

Cons:

مكان الفندق سيء لا يوجد موقف ولا يرجد عربة لحمل الامتعة وايضا المكيف مكانه فوق الدولاب وايضا بعض الانارة لا تعمل

2026-08-22 • via Nuitee
B
bahtiyar • extended_group • fr
6
1 nuit de dépannage sur RİZE
Pros:

En ville mais Vieux hôtel qui a besoin d’une sérieuse rénovation

2026-08-18 • via Nuitee
T
Thamer • family_with_children • sa
8
2026-08-17 • via Nuitee
S
Sadek • family_with_children • sa
5
2026-08-17 • via Nuitee
E
Emad Alsubhi • solo_traveller • sa
6
ليلة واحد
Pros:

الموظف الي يوقف السيارات ممتاز

Cons:

نظافة .. وصغر المصعد . الفندق يحتاج تجديد .. عدم وجود مواقف .. حق ليلة واحد فقط

2026-08-13 • via Nuitee
K
Khatia • family_with_children • ge
10
2026-08-13 • via Nuitee
R
rajaa • extended_group • sa
8
Pros:

الموقع ممتاز قريب من الميدان

Cons:

انو مافي مواقف للسيارة بس يساعدونا

2026-08-10 • via Nuitee
D
D. • solo_traveller • at
9
Sehr nettes und ordentliches Hotel
Pros:

Sehr netter Chef und Personal. Hat uns Geld gewechselt (alle Stuben waren Sonntag Abend zu) und hat uns Taxi zum Flughafen organisiert. Sogar Frühstück war vor 7 Uhr möglich, obwohl nicht sicher. Volles Buffet. Sehr sehr nett.

Cons:

Es war fürchterlich schwül, und man konnte nur bei offenen Fenster schlafen. Klimaanlage hat funktioniert, aber die wollten wir nicht dauernd laufen lassen, nicht gesund. Rize wird erst nach 2 Uhr ruhig. (Für all das kann das Hotel nichts!)
Keine Kleiderbügel, auch keine Stühle in Zimmer, keine Möglichkeit, Gewand aufzuhängen oder evtl. nasse Badekleidung.

2026-08-03 • via Nuitee
M
Mehmet • family_with_children • ch
7
2026-07-25 • via Nuitee
A
Ali Hadi • family_with_children • iq
8
Pros:

Good location

2026-07-24 • via Nuitee
سلطان • family_with_children • sa
10
2026-07-17 • via Nuitee
F
Fawzia • family_with_children • sa
5
Pros:

نظيف وقربه من من مول فورم

Cons:

الغرفه 3 اشخاص سرير لشخصين وسرير لشخص لم يكن 3 أسره والمكيف بعيد عن الأسره وضيق الغرفه ولم يكن هناك عزل للصوت خارج الغرفه والافطار محدود

2026-01-19 • via Nuitee
A
Aysel • extended_group • az
10
Pros:

KeleşOtel🌟Hizmet Kusursuz🤗Bizi çok iyi karşıladılar,Gülər yüzlü güzel hizmet gördük.Makbulə xanım və Yalçın bey anne-baba sıcaklığı ,şefkatı göstərdilər😍🥰Çok güzel İnsanlar😘😘

2026-01-19 • via Nuitee
B
Bahattin • family_with_children • de
1
Mein Aufenthalt war sehr schlecht.Ich war nicht zufrieden.
Pros:

Die Lage war Ok aber kein eigenes Parkpatz.Wenn wir unterwegs waren haben wir kein Parkplatz gefunden. Es

Cons:

Es war nicht sauber die Zimmer rochen nach Schimmel.

2026-01-19 • via Nuitee
O
Odabaşı • family_with_children • tr
10
2026-01-19 • via Nuitee
H
Hamza • family_with_children • tr
8
2026-01-19 • via Nuitee
N
Nawaf • couple • sa
1
2026-01-19 • via Nuitee
B
Bilal • extended_group • ae
10
2025-10-03 • via Nuitee