Hotel Milagro, Puebla Centro

Hotels
8.2 (301 reviews)
402 Calle 4 Norte Colonia centro , Puebla , mx

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Luggage storage
Car hire
Shuttle service (additional charge)
Concierge service
Kid meals
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Cleanliness issues
Noisy environment
Limitation in amenities

Categories

Cleanliness
7.68
Some reviews indicated issues with cleanliness, including smelly bathrooms and low towel provision.
Service
8.95
Positive remarks about the friendliness and attentiveness of the staff.
Location
9.19
Many guests appreciated the central location and proximity to attractions.
Room Quality
8.14
Rooms were described as spacious and comfortable, although some had issues like noise and lack of amenities.
Amenities
7.67
Amenities received some complaints regarding their availability and condition.
Value for Money
8.13
Value perceived as good but with some concerns over additional costs like parking.
Food and Beverage
7.18
Some complaints about the restaurant pricing and food quality were noted.
Overall Experience
8.65
Generally positive experiences highlighted despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:11

Property Description

Luxurious 4-Star Accommodation
Experience comfort and elegance at Milagro Hotel, conveniently located in Puebla near major attractions like Puebla Convention Centre and Biblioteca Palafoxiana.

Top-Notch Amenities
Indulge in our restaurant, room service, and round-the-clock front desk. Stay connected with complimentary high-speed WiFi available throughout the property.

Modern Rooms with Premium Features
Relax in our air-conditioned rooms equipped with top-of-the-line amenities including a coffee machine, minibar, safety deposit box, and a flat-screen TV. The private bathrooms feature refreshing showers for your convenience.

Book your stay at Milagro Hotel now and elevate your travel experience.

Important information:

Please note the units are accessible by stairs only.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MLM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for MXN 200 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 301 reviews
Cleanliness: 7.68
Service: 8.95
Location: 9.19
Room Quality: 8.14
Amenities: 7.67
Value for Money: 8.13
Food and Beverage: 7.18
Overall Experience: 8.65
S
Sonia • family_with_children • in
4
Won't stay here again. Great location.
Pros:

The toilet did not work. We could not use it. The shower did not have hot water even after waiting for 5 minutes. The sink would get clogged up with just washing hands. The bath door would not close all the way - it stayed open for 2-3 inches so there was no privacy. These are very basic things which one expects from any hotel

Cons:

Already shared

2026-05-26 • via Nuitee
M
Marlen Araceli • solo_traveller • mx
9
Pros:

Esta muy bien ubicado y el lugar es muy bonito, la gente muy amable y el lugar en general es muy limpio.

Cons:

El agua en la regadera se encharca muy fácil y se sale a la habitacion

2026-05-22 • via Nuitee
E
Evaluna • couple • mx
9
2026-05-17 • via Nuitee
J
Josh • couple • us
10
Pros:

La recepción fue muy amable y agradable. Gracias a Carlos por ayudarnos.

2026-05-16 • via Nuitee
M
Mejia • family_with_children • mx
8
EXCELENTE UBICACIÓN! Muy cómodo y sencillo.
Pros:

La ubicación está excelente. A dos cuadras de todo. Muy bonito el hotel. Muy cómoda la cama.

Cons:

Muy chiquitos los cuartos. El internet NO SIRVE.

2026-05-11 • via Nuitee
C
Cesar • extended_group • us
10
2026-05-09 • via Nuitee
M
María Jimena • couple • mx
10
Gran lugar
Pros:

Las señoritas de front desk y todo el personal es muy muy amable.

Cons:

El estacionamiento con el que tienen convenio que está sobre la misma calle un poco más adelante: Falta un poquito de organización porque aunque ya habíamos pagado el estacionamiento en el hotel, no nos creían y cada vez que sacamos el coche tenían que verificar si era cierto. Tal vez si hubiera un registro que se compartieran entre los hoteles o con que te sellaran el boleto indicando que ya está pagado, sería menos tardado sacar el coche.

2026-05-07 • via Nuitee
Y
Yina • couple • mx
10
Excelente!!
Pros:

Muy limpio y cómodo, además de muy buen precio y súper cerca del centro.

2026-05-06 • via Nuitee
V
Víctor Alfonso • couple • us
10
2026-05-05 • via Nuitee
• couple • us
7
2026-04-29 • via Nuitee
P
PatricioDow • solo_traveller • us
9
2026-04-27 • via Nuitee
C
CarlosCCruz • solo_traveller • mx
10
Muy buena opción
Pros:

Habitación

Cons:

Se escucha ruido de las demás habitaciones

2026-04-26 • via Nuitee
P
Peter • couple • au
10
Perfect Location
Pros:

Beautiful hacienda style hotel.
We were right on the corner, with 2 balconies.
Once we closed the doors and shutters. Not too much noise.
Excellent location. Close to everything.
Staff are very helpful

Cons:

Didn’t have time to explore more of Puebla

2026-04-26 • via Nuitee
M
Maria • solo_traveller • us
10
Great!!!
Pros:

Everything very kind people and great customer service

Cons:

NA

2026-04-22 • via Nuitee
E
Erika • solo_traveller • mx
10
Bonito hotel
Pros:

La ubicación, me encantó la habitación muy comoda me sentí en casa

2026-04-19 • via Nuitee
F
FRANCISCO VELAZQUEZ • couple • mx
10
2026-04-13 • via Nuitee
G
Gómez Landa • solo_traveller • mx
7
Pros:

La ubicación es excelente y el personal muy amable

Cons:

Las camas y almohadas son terriblemente incómodas

2026-04-13 • via Nuitee
M
Mauro • family_with_children • mx
10
Un milagto
Pros:

Tutto funziona, come fosse nuovo!

Cons:

nulla

2026-04-09 • via Nuitee
C
Cano • family_with_children • mx
8
Pros:

Ubicación

Cons:

Habitaciónes muy pequeñas.

2026-04-08 • via Nuitee
R
Robert • family_with_children • us
10
Pros:

My Daughter and I had a great stay at Hotel Milagro. Communication was excellent from start to finish, which made everything easy and stress-free. The location is perfect—right in the heart of Puebla and walkable to everything in the historic center. The staff was consistently kind and welcoming, and the on-site restaurant was a great bonus with solid food and a good atmosphere. Overall, a really enjoyable and well-run place to stay.

2026-03-21 • via Nuitee