Spring River Ebbsfleet by Marston's Inns

Hotels
•
Marston's Inns
8.6 (4957 reviews)
Talbot Lane , Gravesend , gb
+44 1322 250170

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Inconsistent cleanliness
Issues with food quality

Categories

Cleanliness
7.85
Mentioned issues with room cleaning frequency and table cleanliness.
Service
9.35
Consistently positive feedback about the friendliness and helpfulness of the staff.
Location
8.85
Good location with easy access to nearby amenities.
Room Quality
8.85
Overall positive sentiment regarding room comfort and amenities.
Amenities
8.35
Some guests mentioned a lack of certain amenities like daily cleaning and on-site dining options.
Value for Money
8.85
General sentiment indicates reasonable pricing, despite some complaints.
Food and Beverage
7.85
Mixed reviews regarding the quality of food, specifically cooked breakfast.
Overall Experience
8.85
Majority of feedback is positive, indicating willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:46

Property Description

Luxurious Accommodation

Spring River Ebbsfleet by Marston's Inns, located in Gravesend near Ebbsfleet International Train Station, offers a 4-star experience with a beautiful garden and a welcoming 24-hour front desk. The rooms are elegantly furnished with modern amenities like a kettle and a private bathroom, ensuring a comfortable stay for guests. Some rooms even feature a cozy seating area for relaxation.

Delicious Breakfast Options

Start your day right with a delicious cooked breakfast served every morning at the hotel. The perfect way to energize yourself before exploring the nearby attractions like CycloPark or the Bluewater Shopping Centre.

Convenient Location

With easy access to transportation, including the train station just a stone's throw away, exploring the wonders of Central London or Stratford is a breeze. And with bike storage available on-site, guests can conveniently venture out for a ride around the picturesque surroundings.

Book your stay at Spring River Ebbsfleet by Marston's Inns for a delightful and convenient experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 4957 reviews
Cleanliness: 7.85
Service: 9.35
Location: 8.85
Room Quality: 8.85
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 7.85
Overall Experience: 8.85
M
Maria • couple • pl
10
Great place to stay while in journey
Pros:

Everything . The position , staff, the room. It was clean. The breakfast was perfect.. and huge free parking

Cons:

-

2026-07-25 • via Nuitee
S
Serj • family_with_children • gb
8
2026-07-25 • via Nuitee
K
Katarína • solo_traveller • sk
9
Pros:

Krásna vzdušná,priestranná izba,skvelá cena za izbu. Skvelé jedlo.

Cons:

Pre rodinu s deťmi veľmi nevyhovujúca sprcha. Hlavica trciaca zo stropu. Pre dobrú hygienu je potrebná sprcha s hadicou 🙂 inak všetko v poriadku.

2026-07-24 • via Nuitee
E
ESRA • solo_traveller • tr
10
2026-07-24 • via Nuitee
E
eleanor • solo_traveller • gb
8
Pros:

The hotel was immaculately clean

2026-07-23 • via Nuitee
A
Adamson • solo_traveller • gb
10
Spring River Ebbsfleet
Pros:

The hotel was in a good location, the staff were friendly and the room was spotlessly clean.

2026-07-23 • via Nuitee
M
Mark • extended_group • gb
8
2026-07-23 • via Nuitee
D
Dick • couple • gb
8
2026-07-23 • via Nuitee
K
Klaus W. • solo_traveller • de
8
Pros:

Perfekte Lage und Parkplatz vor der Tür

Cons:

Die Teppiche könnten besser gereinigt werden

2026-07-22 • via Nuitee
A
Alan • solo_traveller • gb
10
Pros:

Have stayed at the spring river a few times now and would recommend it .

2026-07-22 • via Nuitee
K
kfS1485PA • Friends getaway
10
Great service
Pros:

Yet again, another good afternoon & evening had with friends after work. We were all looked after well by the staff.

2026-07-21 • via Tripadvisor
C
Clare • solo_traveller • gb
10
Easy booking, great location, clean, modern, restaurant on site and comfy beds
Pros:

Handy location and restaurant

Cons:

Nothing

2026-07-21 • via Nuitee
S
Sheni • solo_traveller • gb
4
Please see above.
Pros:

I have stayed in the hotel several times and as a business owner, booked stays for my staff. This stay was by far the poorest, for an hotel I had in the past rated high on trip advisor.

Cons:

The room temperature control seems faulty and very humid as I was unable to control the settings. The room has no smart tv ( in this day and age), and every effort to request a change from the staff in reception were unsuccessful. The annoying thing was their abrupt response when asked. Not sure if the ladies were having a bad day yesterday as they have always been quite courteous in the past. The stay was boring and uncomfortable to the extent that I had to leave same night for another hotel. As a regular client, I am not at all satisfied!

2026-07-21 • via Nuitee
D
Dave • couple • gb
10
Excellent
Pros:

Perfect location, air con worked!

Cons:

Nothing

2026-07-21 • via Nuitee
E
Edyta • solo_traveller • gb
7
Pros:

Place was nice and quiet. Room was clean, bed comfortable.

Cons:

There was free internet which worked for 30 mins and then there was no internet access which has really disappointed me as I was working from laptop and could not do my job.

2026-07-21 • via Nuitee
B
Bhaskar Rao • family_with_children • ae
7
2026-07-21 • via Nuitee
S
Sheni • couple • gb
3
2026-07-21 • via Nuitee
L
Lee • solo_traveller • gb
10
2026-07-21 • via Nuitee
S
Sue • couple • gb
8
Good stay but spoilt by issues in the car park
Pros:

Nice room clean and spacious.Quiet part of hotel no disturbances from other guests.

2026-07-21 • via Nuitee
O
Oluwatomi • solo_traveller • gb
8
2026-07-20 • via Nuitee