Spring River Ebbsfleet by Marston's Inns

Hotels
Marston's Inns
8.6 (4903 reviews)
Talbot Lane , Gravesend , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Inconsistent cleanliness
Issues with food quality

Categories

Cleanliness
7.85
Mentioned issues with room cleaning frequency and table cleanliness.
Service
9.35
Consistently positive feedback about the friendliness and helpfulness of the staff.
Location
8.85
Good location with easy access to nearby amenities.
Room Quality
8.85
Overall positive sentiment regarding room comfort and amenities.
Amenities
8.35
Some guests mentioned a lack of certain amenities like daily cleaning and on-site dining options.
Value for Money
8.85
General sentiment indicates reasonable pricing, despite some complaints.
Food and Beverage
7.85
Mixed reviews regarding the quality of food, specifically cooked breakfast.
Overall Experience
8.85
Majority of feedback is positive, indicating willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:46

Property Description

Luxurious Accommodation

Spring River Ebbsfleet by Marston's Inns, located in Gravesend near Ebbsfleet International Train Station, offers a 4-star experience with a beautiful garden and a welcoming 24-hour front desk. The rooms are elegantly furnished with modern amenities like a kettle and a private bathroom, ensuring a comfortable stay for guests. Some rooms even feature a cozy seating area for relaxation.

Delicious Breakfast Options

Start your day right with a delicious cooked breakfast served every morning at the hotel. The perfect way to energize yourself before exploring the nearby attractions like CycloPark or the Bluewater Shopping Centre.

Convenient Location

With easy access to transportation, including the train station just a stone's throw away, exploring the wonders of Central London or Stratford is a breeze. And with bike storage available on-site, guests can conveniently venture out for a ride around the picturesque surroundings.

Book your stay at Spring River Ebbsfleet by Marston's Inns for a delightful and convenient experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 4903 reviews
Cleanliness: 7.85
Service: 9.35
Location: 8.85
Room Quality: 8.85
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 7.85
Overall Experience: 8.85
T
Tomasz solo_traveller gb
10
Pros:

Very comfortable,great location,pub next door,also very clean place air conditioning works great and very quiet

Cons:

No fridge in the room

2026-07-04 via Nuitee
M
Matheus solo_traveller br
10
2026-07-04 via Nuitee
R
Rajwinder couple gb
10
2026-07-03 via Nuitee
L
Laurent solo_traveller fr
8
2026-07-03 via Nuitee
C
Carol solo_traveller gb
10
2026-07-03 via Nuitee
D
debbie solo_traveller gb
10
Pros:

We had a great night at the hotel very comfortable and friendly

2026-07-02 via Nuitee
C
Conrad couple gb
8
.
Pros:

It’s new and well appointed

Cons:

Having to use my credit card to pay for some kind of damage waiver and refusing to take cash.

2026-07-02 via Nuitee
E
Eduard solo_traveller gb
10
2026-07-02 via Nuitee
E
E solo_traveller nl
9
perfect hotel voor als je op doorreis bent
Pros:

Ruime kamer
Gratis parkeerplaats voor de deur
Supermarkt vlak bij
Zeer goede en koude airconditioning

2026-07-02 via Nuitee
T
Twojacks solo_traveller gb
10
Short one night stay.
Pros:

Same as last time, comfy bed, good shower and a nice room. Very reasonable price.

2026-07-01 via Nuitee
O
Ogaga Samuel couple gb
10
Great
Pros:

Great service

Cons:

Nothing

2026-07-01 via Nuitee
A
Adedapo couple gb
8
2026-06-30 via Nuitee
R
Robin solo_traveller ni
6
Fijn hotel voor doorreis
Pros:

Het was een heel goed bed. Dat is wel heel fijn als je er een paar nachten verblijft. Tv werkte ook goed.

Cons:

De douche. Geen handdouche waardoor je moest staan in het bad wat heel erg glad was.
De airco ging steeds terug naar 19 graden maakte niet uit op welke temp je hem zetten. Hierdoor was het heel erg koud in de kamer en voelde alles aldoor heel klam aan.
Raam open zetten was geen optie door de snelweg die er naast ligt. Die hoor je niet als het raam dicht zit.

2026-06-30 via Nuitee
A
Alexandra couple fr
8
2026-06-30 via Nuitee
A
Alan solo_traveller gb
4
Not much
Pros:

Not much

Cons:

Bad smell from shower , uncomfortable bed , in the restaurant plates all over not tidy and cleaned up

2026-06-30 via Nuitee
A
Adedapo couple gb
7
2026-06-29 via Nuitee
M
Mark solo_traveller gb
8
Nice stay with very friendly staff
Pros:

Staff were very friendly and professional

Cons:

It was all good.

2026-06-29 via Nuitee
E
Emma family_with_children gb
8
2026-06-29 via Nuitee
J
Joanne solo_traveller gb
8
2026-06-29 via Nuitee
K
kirandeep couple gb
1
Cons:

Staff was so rude and service was not helpful

2026-06-29 via Nuitee