Be Poet Baixa Hotel

Hotels
9.4 (3187 reviews)
Rua Augusta, 220 , Lisbon , PT

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Cons:
Small rooms
Cold breakfast area

Categories

Cleanliness
9.49
Reviews frequently mention clean rooms and well-maintained facilities.
Service
9.96
Praise for cheerful and accommodating staff throughout the reviews.
Location
10
Many reviews highlight the hotel's excellent central location for sightseeing.
Room Quality
8.45
Some reviews mention rooms being small or limited in natural light.
Amenities
8.98
Amenities mentioned positively overall, but some areas for improvement like in breakfast space.
Value for Money
9.44
Guests generally feel they received good value considering the location and quality.
Food and Beverage
8.99
Breakfast was generally viewed as decent, but some complaints about the dining area being too cold.
Overall Experience
9.87
High overall satisfaction reported with intentions of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:08

Property Description

Prime Location in Lisbon's Historic Downtown:
Located in the heart of Lisbon, Be Poet Baixa Hotel offers easy access to popular attractions such as Chiado and Rossio Square, making it the perfect base for exploring the city.

Elegant and Well-Equipped Rooms:
Experience comfort and convenience in our elegant rooms equipped with modern amenities including flat-screen satellite TV, air conditioning, and free WiFi. The private bathrooms come with a shower, complimentary toiletries, and a hairdryer for your convenience.

Delicious Dining Options and Surrounding Amenities:
Start your day with a delicious buffet breakfast and savor Portuguese delicacies at our on-site restaurant. Explore the vibrant surrounding area filled with charming cafés, eateries, and bars offering a taste of local cuisine.

Experience the best of Lisbon at Be Poet Baixa Hotel. Book now for an unforgettable stay in the heart of the city.

Important information:

In case of bookings with more than 7 rooms different policies and supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

9.4
Based on 3187 reviews
Cleanliness: 9.49
Service: 9.96
Location: 10
Room Quality: 8.45
Amenities: 8.98
Value for Money: 9.44
Food and Beverage: 8.99
Overall Experience: 9.87
J
Jung • couple • lu
9
2026-09-18 • via Nuitee
K
Kaisa • couple • fi
8
2026-09-18 • via Nuitee
R
Roman • family_with_children • az
9
2026-09-17 • via Nuitee
N
Nanette • couple • nl
6
Goed vertrekpunt voor kort verblijf in Lissabon
Pros:

goeie douche. fijn dat er een koffiezetapparaat stond. goed matras. kleuren in de kamer zijn leuk. Ook fijn geen kleine flesjes voor onder de douche maar gewoon een hele fles (beter voor het milieu)

Cons:

Het is echt alsof je in de koopgoot terecht komt. Zo verschrikkelijk veel gedoe rondom het hotel. Kamer was heel klein, met een heeeel klein balkonnetje.(iets waar ik altijd voor boek). Bed was klein maar okee. Wel was het dusdanig laag het plafond/muur dat we het bed iets verschoven hebben (veel meer dan 5 cm ruimte was er trouwens niet) zodat als we 's nachts zonder licht uit bed moesten naar de badkamer, niet ons hoofd zouden stoten. Ook altijd raar voor 2 gasten, maar 1 stoel. (maar kamer was zo klein dat er nauwelijks iets meer in paste. Grote spiegel in de badkamer wat wonderlijk om jezelf steeds op de wc te zien zitten. Ik zou de spiegel deels afplakken.

2026-09-17 • via Nuitee
B
bruce • solo_traveller • us
10
Sept. Visit
Pros:

Cute room, very clean, perfect location.
Was impressed that was very quiet, never heard any niose. Nice bed. Not old and worn out. Friendly staff and easy check in even at midnight

Cons:

Nothing

2026-09-16 • via Nuitee
M
Martina • solo_traveller • it
8
2026-09-16 • via Nuitee
K
karen • solo_traveller • gb
10
Pros:

Clean and comfortable room in an excellent location.

2026-09-15 • via Nuitee
M
Michael • couple • ca
9
2026-09-14 • via Nuitee
N
Nicola • solo_traveller • ie
8
Fantastic location and room, can make small improvements
Pros:

There was a lovely guy that worked during the day that was really chatty and bubbly, the room was clean, comfortable and the location was fantastic.

Cons:

On the first day of arrival, not being able to check in early there was no soap in the bathroom downstairs and was expected to use sanitizer until I asked for access to a room to wash my hands. The breakfast quality wasn't the best...

2026-09-13 • via Nuitee
A
Ashley • couple • us
10
Pros:

The view and the balcony were amazing. Location was very central to everything in the city. Rooms were very clean, staff was very nice. We will be back!!

Cons:

NA

2026-09-12 • via Nuitee
I
Isidro • solo_traveller • es
6
Pros:

Ubicacion

Cons:

Que nos cobrasen 2€ por una botella de agua que se suponía nos regalaban. La estrechez de los pasillos y del cuarto de baño. El desagüe de la ducha no era eficiente.

2026-09-12 • via Nuitee
B
Baumber • solo_traveller • gb
9
Pros:

Staff all very helpful, breakfast very good, air conditioning very good, beds were comfortable and all very clean. Shower very good. Central to buses, trams, trains and boat trips. Plenty of choice of eating places.

Cons:

Our balcony room was on the small size with limited storage but adequate.

2026-09-10 • via Nuitee
L
LaurenG • couple • gb
8
Amazing location and perfect for a short break
Pros:

The location is fantastic, and breakfast was brilliant. The staff that checked us in were were welcoming

Cons:

Aircon didn’t work the first day and then it is centrally
Controlled so we had to ask them to turn it up or down.

2026-09-07 • via Nuitee
S
Sara • couple • it
9
2026-09-01 • via Nuitee
E
Edna • couple • br
8
A estadia foi ótima, localização perfeita, limpeza e os staffs atenciosos!
Pros:

Café da manhã bom, localização ótima , chuveiro maravilhoso

Cons:

Tudo bom

2026-08-31 • via Nuitee
C
cristina • solo_traveller • it
8
Pros:

Pozione perfetta e staff gentilissimo. Camera piccina ma con tutto il necessario

Cons:

Non c'è armadio o cassettiera per sistemare vestiti

2026-08-31 • via Nuitee
A
Angela • couple • br
9
2026-08-30 • via Nuitee
G
Gaby • couple • de
8
2026-08-30 • via Nuitee
J
Jutta • family_with_children • at
8
2026-08-29 • via Nuitee
M
M Robert • solo_traveller • us
7
Pros:

Friendly, helpful staff. Funky decoration. Nice balcony overlooking busy tourist street. Good for people-watching. Great breakfast.

Cons:

My small room on the top floor was under the roof and with sloping walls that made the area even smaller. Street outside is noisy until quite late.

2026-08-29 • via Nuitee