Grand Hotel Gortani - Borgo Gortani

Hotels
8.8 (910 reviews)
Via Umberto I 43 , Arta Terme , IT

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Qualified staff
Excellent cleanliness
Good food quality
Nice amenities
Cons:
Limited children's facilities
Restaurant decor could improve

Categories

Cleanliness
8.66
There are mentions of excellent cleanliness and attention to the customer.
Service
9.13
Personnel described as very qualified and helpful in various comments.
Location
8.67
Generally positive sentiments about the location being central and functional.
Room Quality
8.62
Comments mentioning the rooms as nice and comfortable.
Amenities
8.95
Spa and pool facilities received positive feedback, although some comments noted areas for improvement.
Value for Money
8.61
General satisfaction with the quality received for the price paid.
Food and Beverage
8.66
Many reviews highlight the quality of meals, focusing on breakfast and dinner.
Overall Experience
9.13
Overall positive impressions of the stay with minor concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:56

Property Description

Set in the Valle del But, this 19th-century building features a wellness centre with sauna and Turkish Bath. The hotel offers satellite TV and free Wi-Fi in the rooms, and includes a large furnished garden.

Luxurious Wellness Center: Relax and unwind in the sauna and Turkish Bath at our state-of-the-art wellness centre.
Charming Rooms: Enjoy comfortable accommodations with pastel colours, parquet or tiled floors, and some rooms featuring exposed wood beams.
Entertainment and Activities: Take a dip in the indoor swimming pool, play a game of billiards, or try your hand at the bowling green.

Hotel Gortani is the perfect retreat for guests seeking relaxation and entertainment all in one. Book now to experience the beauty and comfort of our 19th-century gem!

Important information:

Guests arriving after 23:30 must inform the property to arrange check-in. Contact details can be found on the booking confirmation.

The wellness center is available at an extra cost. When booking half board or full board, free access to the wellness center is included.

A shuttle service to nearby towns is available at an extra cost.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.8
Based on 910 reviews
Cleanliness: 8.66
Service: 9.13
Location: 8.67
Room Quality: 8.62
Amenities: 8.95
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 9.13
S
Susanne • couple • de
10
Sehr gutes Preis - Leistungsverhältnis
Pros:

Sehr gut ausgestattetes, architektonisch schön gestaltetes Ambiente im Eingangsbereich/ Speisesaal /Bar.
Ausgesprochen schöner Saunabereich und Schwimmbad.
Gutes Essen und hervorragendes Frühstücksbüffet.
Unser Zimmer war sehr !! klein, auf Grund der positiven Vorkriterien passte aber das Preis Leistunngsverhältnis.

2026-09-19 • via Nuitee
N
Nebbia • solo_traveller • it
8
2026-09-19 • via Nuitee
J
Jan • extended_group • de
3
Personal geht zum Lachen in Keller, SPA überfordert mit Hotelgröße
Cons:

Unfortunately, the stay was quite disappointing. The room was very noisy due to people outside late at night and loud conversations in the early morning. The advertised spa access was misleading, as several additional items and fees were required. The gym is extremely small and lacks proper privacy. Most importantly, we found the staff rather unfriendly and unwelcoming throughout our stay. Overall, we expected much better hospitality and friendly staff.

2026-09-19 • via Nuitee
M
Masoli • couple • it
9
2026-09-18 • via Nuitee
G
Gerhard • extended_group • at
5
2026-09-17 • via Nuitee
J
Jean-Charles • solo_traveller • ch
7
Dans l’ensemble bien
Pros:

Le petit déjeuner était très bien 👍

Cons:

Les repas du soir était moyen. La polenta avait le goût de brulé et 3 mini petits morceaux de viande de cerf dans l’assiette. J’ai été très surpris car ce n’était de loin un restaurant gastronomique. Mais le buffet était généreux

2026-09-17 • via Nuitee
I
Ingrid • solo_traveller • se
9
Pros:

Härligt spahotell!

Cons:

-

2026-09-15 • via Nuitee
G
Gabriele • solo_traveller • it
8
Ottima struttura e ottimi servizi. Occhio ai rumori.
Pros:

Colazione veramente ottima. Bellissima SPA e piscina coperta. Ottimo il ristorante e il bar della lounge. Ottimo il garage per le biciclette con allarme e possibilità di ricerica per l'e-bike.

Cons:

Le camere sono completamente prive di insonorizzazione. Ho sentito perfettamente tutti i rumori delle camere vicine e di conseguenza gli altri ospiti hanno sentito i miei.

2026-09-15 • via Nuitee
K
Katarzyna • family_with_children • pl
8
2026-09-13 • via Nuitee
H
Hans • couple • ch
8
2026-09-13 • via Nuitee
M
Maksym • couple • it
10
2026-09-12 • via Nuitee
R
Roberta • solo_traveller • it
8
Pros:

Bell'albergo, con una parte welmess molto curata. Personale cordiale e disponibile, molto ben fornito il buffet delle colazioni sia nella parte dolce che salata. Una stella di merito al signor Giovanni che ci ha fatto sentire coccolati durante tutta la cena che era davvero deliziosa.

Cons:

La stanza matrimoniale standard n. 101 che ci è stata assegnata era posizionata alle spalle del banco caffetteria difronte alla sala colazione ed alle 6.30 siamo stati svegliati dal rumore degli sportelli che venivano aperti e chiusi ripetutamenteer per prendere le posate ed altro materiale.
Poi alle ore 7.30 all'apertura della sala colazioni il rumore prodotto dalle persone che vi accedevano ha impedito il proseguo del riposo.
Inoltre segnalo di controllare bene per il periodo estivo, al momento della prenotazione se la stanza è provvista di aria condizionata poiché alcune non lo sono e non lo avevo notato in fase di prenotazione (sinceramente trattandosi di un hotel 4 stelle non mi sono posta nemmeno la domanda).
Poiché il nostro soggiorno era di una sola notte, non abbiamo chiesto cambi di stanza, ma se avessimo dovuto soggiornare più a lungo non avrei accettato quella sistemazione. Nonostante questo intoppo mi riprometto di ritornare per un soggiorno più lungo per poter esplorare meglio i dintorni ed usufruire magari di qualche servuzio della spa.
Struttura promossa ma forse con poca attenzione per i soggiorni mordi e fuggi.

2026-09-11 • via Nuitee
B
Bob • couple • lu
8
Beau
Pros:

Petit dejeuner et diner top

Cons:

Odeur salle de bain mais soucis lavabo pour lequel l etablissement a donne une reduction. Donc ok
Seul
Pas comprehensible piscine av casquette. Spa avec slippers dont taille max est 42-43 donc pour moi 47 impossible a marcher dessus

2026-09-11 • via Nuitee
B
Bettina • solo_traveller • de
8
2026-09-10 • via Nuitee
R
Rolf • solo_traveller • se
9
2026-09-08 • via Nuitee
R
Roberto • family_with_children • it
8
2026-09-07 • via Nuitee
T
Tomas • couple • cz
9
2026-09-04 • via Nuitee
C
Christian • solo_traveller • at
7
2026-09-03 • via Nuitee
F
Flóra • couple • hu
10
Nagyszerű szálláshely, sajnos csak 1 éjszakát maradtunk, biztosan visszatérünk!
2026-09-03 • via Nuitee
R
Ralf • solo_traveller • de
8
2026-08-29 • via Nuitee