Four Points by Sheraton Sydney, Central Park

Hotels
•
Four Points by Sheraton
8.5 (1474 reviews)
88 Broadway , Sydney , AU
+61 2 8288 8888

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent central location (close to Central Station)
Friendly and helpful staff
Clean, comfortable and spacious rooms
Modern/new facilities and good on-site restaurant
Convenient for families and long stays (storage, room size)
Good parking and transport links
Cons:
Inconsistent housekeeping (missed toiletries, rooms not always cleaned thoroughly)
Occasional slow or poor check-in/service from a few staff
Limited in-room amenities (no bathrobe, missing items) and unsecured WiFi
Breakfast issues: limited seating, slow coffee and crowded service times
Value concerns — some guests found it expensive for what was provided
Limited dietary options in restaurant (e.g., no gluten-free dinner options)

Categories

Cleanliness
7.5
Mixed comments: many guests describe rooms as clean and comfortable, but multiple reports of missed room make-up, missing toiletries and toilets not cleaned lowered the score.
Service
9.9
Predominantly positive: numerous notes of friendly, helpful and professional staff and efficient reception; a few incidents of slow check-in or less welcoming staff were reported but were outnumbered by positive service experiences.
Location
9.5
Consistently praised: excellent central location, very close to Central Station, easy walk to Broadway and Chinatown and good transport links.
Room Quality
8.8
Generally strong: rooms described as comfortable, spacious and modern with comfortable bedding; some rooms felt sparse in amenities (e.g., no bathrobe) which kept the score below top marks.
Amenities
7.2
Weaker area: several complaints about limited in-room amenities (no bathrobe, missing body wash, no cutlery/plates), unsecured WiFi, and limited on-site convenience options.
Value for Money
7.8
Mixed: some guests felt the hotel was slightly expensive for what was provided; others found it acceptable for location and quality, resulting in a modestly below-target rating.
Food and Beverage
8
Mixed to positive: many praised breakfast (salad bar, yogurt options) and a good restaurant on-site, but there were frequent complaints about limited seating, slow coffee service, occasional mediocre breakfast packs and lack of GF dinner options.
Overall Experience
9.3
Generally very positive: multiple repeat guests, many saying they would stay again and praising comfort, location and staff; isolated negatives (check-in delays, occasional staff issues, amenities/cleaning lapses) tempered but did not dominate overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:44

Property Description

Luxurious Accommodation
Four Points by Sheraton Sydney, Central Park offers 297 beautifully designed rooms and suites, all equipped with modern amenities such as flat-screen TVs, free WiFi, and spacious work desks. The Studio Suite even features a separate bath and shower for added comfort.

Dining Options
Indulge in delicious meals at Central Quarter restaurant, where you can choose from an a la carte menu or enjoy a full buffet breakfast. For lunch and dinner, head to Malt Bar for a variety of share plates and meal options, catering to all tastes.

State-of-the-Art Facilities
Whether you're hosting a business meeting or a special event, our hotel has you covered with state-of-the-art conference facilities and meeting rooms that can accommodate up to 180 people. Enjoy the convenience of free WiFi and flexible setups for a successful gathering.

Experience luxury, convenience, and top-notch service at Four Points by Sheraton Sydney, Central Park. Book your stay now for an unforgettable experience.

Important information:

Please note that there is a 1.95% charge when you pay with a credit card.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 1474 reviews
Cleanliness: 7.5
Service: 9.9
Location: 9.5
Room Quality: 8.8
Amenities: 7.2
Value for Money: 7.8
Food and Beverage: 8
Overall Experience: 9.3
A
Aaron • couple • au
10
2026-10-29 • via Nuitee
L
Lina • solo_traveller • au
9
Very comfortable
Pros:

Centrality to where I needed to be

Cons:

Nothing

2026-10-29 • via Nuitee
J
Julia • family_with_children • au
9
2026-10-29 • via Nuitee
J
Julie • solo_traveller • au
8
The property is well located, the staff are professional and very friendly
Pros:

Friendly staff and great location

Cons:

Nothing all was perfect

2026-10-27 • via Nuitee
T
Taylor • family_with_children • au
8
2026-10-26 • via Nuitee
K
KETAN RAMESHCHANDRA • extended_group • qa
5
Good
Pros:

Good

Cons:

Good

2026-10-25 • via Nuitee
W
Wendy • extended_group • au
9
Pros:

Location

Cons:

Only issue was check in time (how long it took) i had adult children arriving at 2300 and wanted to make their check in fast so I had paid the deposit on the room and asked that they could have the key cards ready to go as soon as they had signed in. The process took a long time and the first room they refunded the deposit I had already placed and then wanted another given. They claimed they couldn’t prepare the cards until signed by my kids.

2026-10-19 • via Nuitee
N
Nerolie • family_with_children • nz
9
Superb location
Pros:

Loved the location. A short wall from Central Station, easy walk to Broadway and Chinatown. Easy busses close to outer suburbs. The hotel was clean and tidy. Bedding was comfortable and amenities were multiple.
Would absolutely stay here again

2026-10-19 • via Nuitee
D
David • solo_traveller • ca
5
Too expensive for whats provided
Pros:

Location

Cons:

Breakast was mediocre, few amenities, room is quite sparse (no bathrobe for example)

2026-10-19 • via Nuitee
S
Swinkels • couple • nl
10
Prima hotel met prima locatie
Pros:

Ontbijt was prima!

Cons:

Kamers reinigen was onduidelijk dat de bedoeling was om een nitificatie aan de deurklink achter te laten.
Ontbijtpakket als je voor 07:00 uur hotel moest verlaten, was karig en niet smakelijk.

2026-10-15 • via Nuitee
C
CHAO PENG • solo_traveller • cn
10
Very nice stay here.
Pros:

The staff is friendly and the room is soft and clean.

2026-10-14 • via Nuitee
J
Joshi • family_with_children • id
7
Good experience, this was third stay at the property
Pros:

Location is best for our purpose. We have never had breakfast here. Room is big enough for the family.

Cons:

Still little more than what we normally pay in Sydney.

2026-10-14 • via Nuitee
L
Louis • solo_traveller • pf
8
Bien situé, accueil impeccable, séjour agréable.
2026-09-20 • via Nuitee
A
Ailsa • couple • au
10
Pros:

Clean and very comfortable

2026-09-19 • via Nuitee
T
Thomas • extended_group • au
8
2026-09-19 • via Nuitee
A
Anneke • family_with_children • nz
8
2026-09-16 • via Nuitee
R
Ridgway • solo_traveller • au
8
2026-09-13 • via Nuitee
X
Xuepeng • family_with_children • au
5
2026-09-13 • via Nuitee
W
Wang • family_with_children • nz
9
2026-09-08 • via Nuitee
K
Kelly • couple • au
10
2026-09-07 • via Nuitee