Four Points by Sheraton Edmonton West

Hotels
•
Four Points by Sheraton
9.2 (448 reviews)
18540 100 Avenue NW , Edmonton , CA

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Inconsistent breakfast quality

Categories

Cleanliness
8.84
Some reviews mentioned cleanliness issues, such as funky odors in hallways and carpets needing cleaning.
Service
9.81
Most reviews highlighted friendly and helpful staff, contributing positively to the overall experience.
Location
9.85
Consistent mentions of excellent location close to various amenities and attractions.
Room Quality
9.3
Rooms were described as comfortable and quiet, with some minor complaints.
Amenities
8.83
Certain amenities like the pool were mentioned positively, though cleanliness was a concern.
Value for Money
8.79
Higher prices noted due to high demand but overall good quality for the cost.
Food and Beverage
8.34
Some complaints about breakfast consistency and quality were noted.
Overall Experience
9.81
Positive experiences as a whole, with the majority of guests expressing they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 12:34

Property Description

Modern Amenities
Four Points by Sheraton Edmonton West offers a range of modern amenities, including a fitness centre, indoor pool, and free WiFi throughout the property. Guests can stay connected and active during their stay.

Convenient Location
Located just 4 km from the renowned West Edmonton Mall, this hotel provides easy access to popular attractions such as the University of Alberta and Shaw Conference Centre. The proximity to key destinations makes it an ideal choice for travelers.

Business-Friendly Services
With a business centre, 24-hour front desk, and vending machines for snacks and drinks, Four Points by Sheraton Edmonton West caters to the needs of business travelers, ensuring a productive and comfortable stay.

Experience comfort and convenience at Four Points by Sheraton Edmonton West. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YEG

Location

Guest Reviews

9.2
Based on 448 reviews
Cleanliness: 8.84
Service: 9.81
Location: 9.85
Room Quality: 9.3
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 8.34
Overall Experience: 9.81
S
Sheri • solo_traveller • ca
6
2026-09-19 • via Nuitee
W
Wanderer26 • solo_traveller • ca
10
2026-09-17 • via Nuitee
M
Mark • solo_traveller • gb
10
Great hotel - and value for money
Pros:

Everything. It’s a great location and near the excellent Edmonton West Mall without having to face the traffic going in and out of the city. The room was large and the bathroom was first class. Everything was clean and the staff were very helpful,foul and pleasant throughout, great value for money too

Cons:

Nothing.

2026-09-10 • via Nuitee
L
Lynda • solo_traveller • ca
7
Decent value as it was for one night only.
Pros:

Room was spacious and comfortable

Cons:

Restaurant close in morning and evening was early

2026-09-08 • via Nuitee
D
Donny • couple • ca
10
2026-09-02 • via Nuitee
I
IDEHEN-ISA • solo_traveller • ng
6
Pros:

Staff was cool

Cons:

Didn't meet my expectations

2026-09-02 • via Nuitee
M
Michelle • couple • ca
7
It was just ok...
Pros:

The breakfast was tasteless, literally. We stayed for 4 days and bought the breakfast add on for each day. Brunch on the weekend needs more selection, very limited. The beds are very comfortable.

Cons:

The entry looks very nice until you get to your floor and notice the carpets in the hall are full of stains and ripped up (on 4th floor)...I've stayed at other properties by this company and they were in much better shape. Housekeeping every second day so you had to ask for more coffee, cups etc. every day.

2026-09-01 • via Nuitee
T
Tim • solo_traveller • ca
10
2026-08-05 • via Nuitee
C
chrooglek • Solo travel
2
Denied reservation.
Pros:

Had reservation for July 19. Hotel denied me day-of when checking in. Pre-paid through expedia, upon arrival this hotel denied my booking and I'll be sleeping in my vehicle tonight.

2026-07-19 • via Tripadvisor
D
DWD27 • Family • Regina, Saskatchewan
10
Unforgettable and one to Remember
Pros:

Although I reviewed the Element Hotel yesterday and cannot submit another one today, I am pleased to share my experience through its sister property—the Four Points by Marriott. The truth is simple: when a hotel is led by exceptional people, excellence carries across both locations.

Both hotels are under the leadership of Manpreet Bhatia, a manager whose commitment to service sets the tone for his entire team. The staff at the Element were outstanding, and it is clear that the same spirit of professionalism and kindness is present at Four Points.

I want to extend my sincere thanks to the front‑end team—Aman/Arman, Ira, Guneet, Beihl, and Sarita—each of whom demonstrated warmth, efficiency, and genuine care. They are the kind of staff who make you feel welcomed the moment you walk through the door.

And then there is Nebish, the chef who is truly the cream of the crop. His culinary talent elevates the stay from comfortable to unforgettable. “Chef extraordinaire” is no exaggeration—his dishes are exquisite and prepared with pride.

Both hotels consistently go far beyond expectations. When service, hospitality, and leadership come together this well, the result is an experience worth celebrating.
Better than most higher priced Name Brand Hotels and one of the best we have stayed at this 3 week trip.

2026-07-08 • via Tripadvisor
S
Sharon • couple • ca
8
Enjoyed my night in the city
Pros:

Quiet

Cons:

Location

2026-07-07 • via Nuitee
J
Jody • solo_traveller • ca
7
2026-07-06 • via Nuitee
L
L • solo_traveller • in
9
2026-07-03 • via Nuitee
A
akberd2024 • Business
10
Great hotel with location
Pros:

This is my Regular hotel when i am in Edmonton for business.I have never written a review on it because my team and I stay there quite frequently.Its closer to my businesses in Edmonton and Spruce groove.Its a good hotel,clean,great bedding and comfortable rooms.There are some staff i would like to acknowlegs who are truly amazing.Aman at front desk who is always smiling and very attentive .Sneha in the dinning area.what a gem of a person.Than there is Beilo and Amore who are great.Thank you all and hope to see you in few days.Stay blessed

2026-07-02 • via Tripadvisor
D
Debbie • couple • ca
10
2026-06-28 • via Nuitee
M
McNair • couple • ca
8
It was great, and affordable
Cons:

Breakfast wasn't included in my stay

2026-05-30 • via Nuitee
S
Simba • solo_traveller • ca
9
2026-05-13 • via Nuitee
K
Keith • couple • ca
8
2026-05-06 • via Nuitee
D
Derek • extended_group • ca
10
2026-05-03 • via Nuitee
D
Dominic • couple • ca
7
2026-04-29 • via Nuitee