Stow Away Waterloo

Check in is late and they don’t have anywhere to keep your luggage if your plane arrives early. They need to offer a space to keep your cases for the day for guests arriving from overseas.

Also there is no one on site to speak with

Las vías del tren estaban al lado justo del alojamiento, pero hay que decir a su favor que teníamos la los autobuses, el metro y el tren a un paso, para poder desplazarse a todos lados de Londres

Ein bisschen Lärm in der Nacht

Filthy! Only thing that seemed to be clean was the bed linen and the fresh towels.
Very nosey area too.

Que no tuviese ventana al exterior

My blind didn’t raise fully but they gave me a voucher for the wine bar to apologise. So nothing really.

Checkin requires property sending door and apt codes and this is at 4pm. Earlier checkin (after 2pm) was difficult to organise. During a heat wave this was awkward as we had few options for shelter.

The staff encounter was not of the best, they don't seem to be customer centric. The ventilation in the room creates the idea of being boxed in with no window to open but the aircon was sufficient. Communication with the hotel is a nightmare if you're not a local. Sending emails and leaving messages on the booking.com was not attended to.

Nothing

Cleaner randomly opened door at 9 when checkout wasn’t until 11, also soundproof door didn’t close properly

I was pretty cold in the room, even with the aircon off. At least it was summer and not winter.
For some people this would have been great, but I feel the cold

Blinds in my room didn’t go fully down and shower overflowed after about 20 seconds due to the drain blocked. Raised when arrived and not fixed.

N/a

Es para estancias cortas

No natural ventilacion

Can't think of anything bad to say

La habitación tenía problemas con el aire acondicionado, fuimos la semana de mayo de más calor en los últimos 51 años. Las ventanas no se pueden abrir, teníamos que abrir la puerta de la habitación para que se aireara la habitación. Yo viajaba con un menor autista. El problema del aire acondicionado me lo comunicó la dirección del apartahotel veinte días antes de nuestra llegada como había margen suficiente les pedí que lo arreglaran o un cambio de habitación, nunca más hubo comunicación, no respondieron a los mails ni a los míos ni a los de booking. La solución para el problema del aire acondicionado fue un triste ventilador y una invitación a una bebida en el bar. NEFASTO, INHUMANO, YO NO PAGO UN HOTEL PARA MIS VACACIONES PARA ESTAR EN UNAS CONDICIONES PEORES QUE EN MI CASA CON UN MENOR QUE NECESITA UN AMBIENTE AGRADABLE TODO ESTO COMUNICADO VEINTE DÍAS ANTES DE NUESTRA LLEGADA