Emporium Hotel South Bank

Hotels
9.6 (3701 reviews)
267 Grey Street , Brisbane , au

Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Amazing views
Nice amenities
Cons:
Poor dining experience
Cleanliness issues in bathroom
Slow service at times

Categories

Cleanliness
8.7
Issues with cleanliness noted in the reviews, particularly in the bathroom.
Service
10
Staff were mentioned as helpful and friendly overall.
Location
10
Many positive mentions about the location and nearby attractions.
Room Quality
10
Positive feedback on room comfort and amenities.
Amenities
9.7
Amenities like the rooftop pool and breakfast area were appreciated.
Value for Money
9.7
General sentiment is positive, but some dining options were disappointing.
Food and Beverage
8.7
Mixed reviews on food, especially in the Italian restaurant.
Overall Experience
10
Overall positive experiences highlighted, despite dining issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:02

Property Description

Luxurious Accommodation with Stunning River Views

Fitness Center and Spa for Ultimate Relaxation

Indulge in a stay at Emporium Hotel South Bank, offering elegant rooms with picturesque river views. Unwind at the fitness center or pamper yourself at the spa. The 24-hour front desk ensures your needs are met promptly.

Convenient Location and Modern Amenities

Located near South Bank Parklands and Brisbane Exhibition Centre, this hotel offers convenience and comfort. Each room is equipped with a flat-screen TV, desk, and a private bathroom. Some rooms even feature a charming balcony.

Explore the City and Beyond

Take a leisurely stroll to City Botanical Gardens or venture further to Brisbane Airport. Whether for business or leisure, Emporium Hotel South Bank provides the perfect base for your Brisbane adventures.

Book now for a memorable stay at Emporium Hotel South Bank.

Important information:

Upon arrival, a credit card pre-authorization of $100 AUD per stay is required. If you plan to have visitors in the room, the maximum number of people permitted at any time is 10, including in-house guests.

Please also note that a no-party policy is in place, and any noise must not disturb other hotel guests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 60 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for AUD 35 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 4 years old and over stay for AUD 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.6
Based on 3701 reviews
Cleanliness: 8.7
Service: 10
Location: 10
Room Quality: 10
Amenities: 9.7
Value for Money: 9.7
Food and Beverage: 8.7
Overall Experience: 10
K
Katie and Paul solo_traveller au
8
Our stay was lovely the staff are fantastic couldn’t do enough for us
Pros:

It was lovely clean spaces

Cons:

You had to go out side to go to breakfast and the food prices in the hotel were ridiculously expensive and not very nice

2026-05-30 via Nuitee
L
lynetteg962 Business Brisbane, Brisbane Region, Queensland
10
Perfect for Business
Pros:

This is an excellent hotel in every way, especially if you are in town for business . Everything from the Room service the valet service and the concierge staff wasfirst class. We will definitely be back.

2026-05-29 via Tripadvisor
H
Helen couple au
10
Pros:

Facilities were great, classy room facilities with plenty of room in the suite

Cons:

The pool and gym facilities being accessed on the same lifts and floor as the terrace bar. You have to walk past bar guests.

2026-05-29 via Nuitee
R
Resort30775164480 Couples
10
Incredible
Pros:

Incredible experience! Emma made our stay amazing at the emporium
Thank you Emma and team!

2026-05-28 via Tripadvisor
A
Andrea couple ch
10
2026-05-28 via Nuitee
Y
Y1201PT_ Family
10
Great time with the family
Pros:

Checking in to enjoy the time with the family, and we love the hotel very much! Thank you the front desk and concierge staff who greeted us with the warm smile, and the staff in Firma and Terrace who made our visit unforgettable.

2026-05-27 via Tripadvisor
M
mingchip2026 Family
10
Love the hotel
Pros:

Convenient location, friendly staff, big thanks to Nelson and Peter who greeted us on the driveway and Chloe who checked us in.

2026-05-27 via Tripadvisor
R
RobertA2773 Friends getaway
10
Best 50th Birthday Party!!!!!
Pros:

The team were absolutely brilliant in helping me plan my wifes 50th birthday party from start to finish. It was flawless, the staff were beautiful, the cake was beautiful. I would hands down do this all over again. Thank you for a great birthday party!

2026-05-27 via Tripadvisor
R
Rebecca solo_traveller au
10
2026-05-27 via Nuitee
J
JYRROU couple tw
8
Staffs from Taiwan and Korea are friendly❤️
2026-05-27 via Nuitee
E
Elizabeth extended_group au
10
2026-05-26 via Nuitee
G
Gieun couple kr
10
2026-05-26 via Nuitee
J
Julieann solo_traveller au
7
Not long enough to enjoy everything the Emporium has to offer.
Pros:

The room and facilities is absolutely amazing, the staff are friendly.

Cons:

Getting charged twice for a room, mistakes happen, but not rectifying the mistake straight up is a little disappointing tho.
The view from 1008 (450$ per night), train tracks and uni lodge, in my opinion better off paying a little more and request rooms towards the front or river views.

2026-05-26 via Nuitee
E
Emily solo_traveller au
9
2026-05-25 via Nuitee
J
Jackie couple gb
10
Pros:

View was amazing.
Loved the rooftop pool.
Bed was extremely comfortable.
Champagne for our celebration was a beautiful touch. Thank you for a wonderful stay.

Cons:

I can’t fault anything with our stay

2026-05-25 via Nuitee
P
Pfleger solo_traveller au
9
Pros:

Friendly staff

2026-05-25 via Nuitee
N
N1041WXjacobm Couples
10
Epitome of luxury stays
Pros:

Epitome of luxury stays. The Frangipani penthouse suite is unlike any other penthouse we have stayed at. The staff and the guest relations manager Bobby, made organising my wife's birthday surprise a simple task. The service is amazing and we were looked after very well. Highly recommend the Emporium Hotel.

2026-05-24 via Tripadvisor
D
David couple au
9
2026-05-24 via Nuitee
M
Michelle couple au
10
2026-05-24 via Nuitee
O
Omar solo_traveller au
9
2026-05-24 via Nuitee