Emporium Hotel South Bank

Hotels
9.6 (3835 reviews)
267 Grey Street , Brisbane , au

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Amazing views
Nice amenities
Cons:
Poor dining experience
Cleanliness issues in bathroom
Slow service at times

Categories

Cleanliness
8.7
Issues with cleanliness noted in the reviews, particularly in the bathroom.
Service
10
Staff were mentioned as helpful and friendly overall.
Location
10
Many positive mentions about the location and nearby attractions.
Room Quality
10
Positive feedback on room comfort and amenities.
Amenities
9.7
Amenities like the rooftop pool and breakfast area were appreciated.
Value for Money
9.7
General sentiment is positive, but some dining options were disappointing.
Food and Beverage
8.7
Mixed reviews on food, especially in the Italian restaurant.
Overall Experience
10
Overall positive experiences highlighted, despite dining issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:02

Property Description

Luxurious Accommodation with Stunning River Views

Fitness Center and Spa for Ultimate Relaxation

Indulge in a stay at Emporium Hotel South Bank, offering elegant rooms with picturesque river views. Unwind at the fitness center or pamper yourself at the spa. The 24-hour front desk ensures your needs are met promptly.

Convenient Location and Modern Amenities

Located near South Bank Parklands and Brisbane Exhibition Centre, this hotel offers convenience and comfort. Each room is equipped with a flat-screen TV, desk, and a private bathroom. Some rooms even feature a charming balcony.

Explore the City and Beyond

Take a leisurely stroll to City Botanical Gardens or venture further to Brisbane Airport. Whether for business or leisure, Emporium Hotel South Bank provides the perfect base for your Brisbane adventures.

Book now for a memorable stay at Emporium Hotel South Bank.

Important information:

Upon arrival, a credit card pre-authorization of $100 AUD per stay is required. If you plan to have visitors in the room, the maximum number of people permitted at any time is 10, including in-house guests.

Please also note that a no-party policy is in place, and any noise must not disturb other hotel guests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 60 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for AUD 35 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 4 years old and over stay for AUD 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.6
Based on 3835 reviews
Cleanliness: 8.7
Service: 10
Location: 10
Room Quality: 10
Amenities: 9.7
Value for Money: 9.7
Food and Beverage: 8.7
Overall Experience: 10
D
Dennis • couple • au
8
Good hotel but some things a bit tired
Pros:

Location and pool

Cons:

Broken glass wardrobe glass doors missing
Fridge did not have room for medication
Smells from vent on floor level outside room

2026-07-18 • via Nuitee
J
James • couple • gb
10
Lovely few days, ideal location for the trains and the river
Pros:

Fab location

2026-07-18 • via Nuitee
S
Simone • solo_traveller • au
9
Really enjoyed room and facilities. Housekeeping needs a little work.
Pros:

Location and facilities

Cons:

Poor menus at venues

2026-07-18 • via Nuitee
Y
Yannick • solo_traveller • fr
9
2026-07-18 • via Nuitee
H
Hayley • couple • au
10
2026-07-17 • via Nuitee
M
Maree Bowman • solo_traveller • au
10
Pros:

Staff, service and the Terrace.

Cons:

Room 1608 wasn't the best room. Too close to lift and trains. Very noisy.

2026-07-16 • via Nuitee
P
Peter • couple • au
8
breif stay for a special birhtday
Pros:

Room was beautiful. Bed was Comfy. Pool was outstanding sssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss

Cons:

Remote was not the best for the TV. ( Could have been batteries i did report it to reception. Pool could have been warmer it was pretty cold. No Tea making facilities. Question 4 asks if I visited a beach that was closed for maintenance.

2026-07-15 • via Nuitee
A
Alex • couple • nz
10
2026-07-14 • via Nuitee
F
Fick • couple • au
10
2026-07-14 • via Nuitee
P
Peter • couple • au
10
2026-07-14 • via Nuitee
A
Alexandra • family_with_children • au
8
2026-07-14 • via Nuitee
F
Faith • couple • au
10
2026-07-14 • via Nuitee
P
Pip • solo_traveller • au
10
2026-07-13 • via Nuitee
C
Clive • solo_traveller • au
10
2026-07-12 • via Nuitee
M
Matthew • couple • au
9
2026-07-11 • via Nuitee
D
David • couple • au
10
Pros:

Great location and facilities, very friendly staff

2026-07-11 • via Nuitee
G
Graham • couple • au
10
Pros:

All good

2026-07-11 • via Nuitee
S
Susan • couple • au
9
Great place for a mini break
Pros:

We love the spa, the location and the roof top bar

2026-07-10 • via Nuitee
W
William • solo_traveller • au
10
2026-07-10 • via Nuitee
L
Louise • solo_traveller • au
9
2026-07-09 • via Nuitee