Aliz Hotel Times Square

Hotels
8.1 (8592 reviews)
310 West 40th Street , New York , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Small rooms
Poor customer service

Categories

Cleanliness
7.11
Several mentions of dirty floors and issues with blocked toilets.
Service
8.58
Staff were friendly but some mentions of unhelpfulness from reception.
Location
9.12
Consistently praised for its excellent central location.
Room Quality
7.57
Rooms noted as small, lacking storage, and issues with toilet functionality.
Amenities
7.6
Some amenities like the rooftop bar were unavailable.
Value for Money
8.06
Location offers high value despite various issues.
Food and Beverage
8.61
Breakfast received positive mentions, good standard for American hotels.
Overall Experience
8.18
An overall positive experience with significant concerns noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:48

Property Description

Luxurious Rooftop Bar and Lounge
Experience breathtaking views of the Manhattan skyline at the two-story rooftop bar and lounge at Aliz Hotel Times Square. Enjoy a relaxing evening with a drink in hand while taking in the iconic cityscape.

Modern Amenities and Comfort
Indulge in comfort with air-conditioned rooms, flat-screen TVs, and Keurig® coffee machines. Some rooms offer terraces or river views for a truly unique stay. The private bathrooms are stocked with premium bath amenities for your convenience.

Convenient Facilities and Services
Stay active at the fitness center and cycling studio with Peloton bikes® or catch up on work at the business center. The 24-hour front desk staff are always ready to assist you, ensuring a seamless stay at the heart of New York City.

Book now to elevate your New York experience at Aliz Hotel Times Square.

Important information:

Please note, an incidental hold of USD 150 will be placed on guests credit cards at check in.

Please note, the destination fee includes:
- In-room coffee
- 2 in-room bottles of water per day
- 24-hour use of the hotel business center
- 24-hour use of Peloton® Studio

The resort fee includes:
- $25 credit on food and beverage
- In-room Fiji Water
- Citibike passes
- A welcome cocktail at check-in

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NYC

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 75 per day.

Location

Property Accessibility

Total Disability Score: 44.86
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Revolving Door
  • Entrance Door Width: 71
  • Entrance Leveled: Yes
  • Room Max Guests Number: 4
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.1
Based on 8592 reviews
Cleanliness: 7.11
Service: 8.58
Location: 9.12
Room Quality: 7.57
Amenities: 7.6
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 8.18
C
Cristina family_with_children es
7
Cumple con su función
Pros:

La arencion

Cons:

La limpieza y el desayuno

2026-05-30 via Nuitee
K
Kristy couple us
9
2026-05-30 via Nuitee
M
Marina family_with_children de
10
2026-05-30 via Nuitee
M
milos extended_group rs
10
Cons:

Skup dorucak koji mislim da bi trebao da udje u cenu nocenja

2026-05-30 via Nuitee
C
Carvalho solo_traveller us
4
Pros:

Staff were great elevators were troublesome seemed to cause a lot of hostilities with the clientel.

Cons:

Elevators

2026-05-30 via Nuitee
C
Cynthia solo_traveller us
9
2026-05-30 via Nuitee
B
Bob family_with_children gb
9
Enjoyed our stay, nice hotel in good location
Pros:

Location and cleanliness of the room and hotel

Cons:

Room a little small, but enough for our need

2026-05-30 via Nuitee
L
Lauren extended_group gb
9
Would stay again!
Pros:

Staff were very friendly. Hotel was spotless! A lot of credit to the cleaning staff as they had the rooms sitting perfect every day.

Cons:

Couldn’t fault it

2026-05-30 via Nuitee
E
Emma solo_traveller gb
10
SIMPLY PERFECT!!
Pros:

This was genuinely the best hotel I've ever stayed in!!! We had a top floor room with the most incredible view ever!! We woke up every morning to a view of the edge, one world, empire state building and much more!! It was immaculately clean, bottled water left in the room each day and the beds were really comfy!!
Honestly I will be staying there every time from now on!!

Cons:

Absolutely nothing!! This place is insanely good!!

2026-05-30 via Nuitee
A
Arnak couple us
9
2026-05-30 via Nuitee
G
Giray family_with_children tr
9
Pros:

konum çok iyiydi, metro ya ve otobüs terminaline 1 dk mesafede. times square'e 3-4 dk mesafede. temiz ve kullanışlık bir pratik.

Cons:

odalar küçük ama bu zaten bütün new york için geçerli. konumu yüzünden etrafta çok fazla evsiz var ama herkes kendi halinde. lobi çok küçük ve otel çok kalabalık, asansör çok fazla beklenebiliyor.

2026-05-30 via Nuitee
S
Sanchez extended_group ar
10
Muy buena !
Pros:

Muy bien ubicado, muy buena relación precio/calidad

Cons:

El hotel tiene un rooftop en el piso 40 y desde las 6PM el público es incesante y no hay una buena organización de los tres ascensores que hay para las habitaciones y rooftop.
La habitación que nosotros habíamos contratado para tres personas quizás resultaba un poco chica.

2026-05-30 via Nuitee
K
KaryBear Couples Yorkshire, England
8
Comfortable Stay
Pros:

Recently stayed for three nights for a very long awaited sightseeing trip to New York.
I contacted the hotel prior to our stay as this visit was for my husband's 60th Birthday. I had booked a deluxe double bedded room a high floor. I had read reviews that guests had rooms with views of the Empire State Building. I requested this in my email as this was a special visit. When we arrived late at night after an extremely long Amtrak train journey from Canada. We were checked in by a very friendly Donovan. Our room was on the 38th floor which was great, unfortunately there was no Empire State Building in sight from our window and we had a kingsize bed not two beds as booked.
The staff had kindly decorated above the bed with balloons and a 'Happy Birthday' Banner.
The next evening we had a free Aperol Spritz and a beer with the hotels complimentary Cocktail voucher and token.
On our day of departure the lady on reception kindly booked our taxi to Newark Airport.
The hotel was conveniently located, staff friendly, courteous and helpful. Our room was clean and the bed comfortable. It is a very small room, but it was manageable with two large suitcases.
It would have been a perfect stay with a view of the Empire State Building for my husband's special Birthday; but I made up for this by us both visiting in person and we upgraded to the 102 floor which is AMAZING.

2026-05-29 via Tripadvisor
K
Kaynat Kamal extended_group fi
9
Great
Pros:

Great location and clean

Cons:

The restaurant downstairs downstairs kind of scammy, adds auto +20% gratuity without asking

2026-05-29 via Nuitee
L
Lauren couple us
8
I would stay here again for the price.
Pros:

It was clean, and central to everything we were visiting

Cons:

Rooms were small but to be expected, outside the building was quite dirty with trash.

2026-05-29 via Nuitee
G
Giusi family_with_children it
8
Pros:

La vicinanza a tutte le attrazioni più importanti

Cons:

La colazione troppp povera e tutti i giorni uguale

2026-05-29 via Nuitee
P
Pietro couple it
8
2026-05-29 via Nuitee
C
Cristina extended_group es
8
Acogedor
Pros:

La estancia, el lugar donde estaba la habitación y la gente

Cons:

El tamaño de la habitación, y el desayuno muy básico

2026-05-29 via Nuitee
A
aimeep874 Couples
8
Budget friendly, good location.
Pros:

Stayed here instead of the usual Park Central. It was a little cheaper and seen as it was my and my husband and no children this time we weren’t massively bothered about where we stayed. It definitely wasn’t as nice. Very basic, the lifts were slow and always queues, very small lobby. However you got what you pay for. It was clean staff were friendly. Roof bar was nice however I didn’t know you had to book and it was always so busy we couldn’t get In. A gentleman at the desk booked our taxi for the airport and was very helpful. Overall good place just missing something

2026-05-28 via Tripadvisor
I
Irina family_with_children de
7
Ganz ok
Cons:

Sehr viel Betrieb, ganz buntes Hotelpublikum, alles etwas überlaufen

2026-05-28 via Nuitee