Aliz Hotel Times Square

Hotels
8.1 (8858 reviews)
310 West 40th Street , New York , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Small rooms
Poor customer service

Categories

Cleanliness
7.11
Several mentions of dirty floors and issues with blocked toilets.
Service
8.58
Staff were friendly but some mentions of unhelpfulness from reception.
Location
9.12
Consistently praised for its excellent central location.
Room Quality
7.57
Rooms noted as small, lacking storage, and issues with toilet functionality.
Amenities
7.6
Some amenities like the rooftop bar were unavailable.
Value for Money
8.06
Location offers high value despite various issues.
Food and Beverage
8.61
Breakfast received positive mentions, good standard for American hotels.
Overall Experience
8.18
An overall positive experience with significant concerns noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:48

Property Description

Luxurious Rooftop Bar and Lounge
Experience breathtaking views of the Manhattan skyline at the two-story rooftop bar and lounge at Aliz Hotel Times Square. Enjoy a relaxing evening with a drink in hand while taking in the iconic cityscape.

Modern Amenities and Comfort
Indulge in comfort with air-conditioned rooms, flat-screen TVs, and Keurig® coffee machines. Some rooms offer terraces or river views for a truly unique stay. The private bathrooms are stocked with premium bath amenities for your convenience.

Convenient Facilities and Services
Stay active at the fitness center and cycling studio with Peloton bikes® or catch up on work at the business center. The 24-hour front desk staff are always ready to assist you, ensuring a seamless stay at the heart of New York City.

Book now to elevate your New York experience at Aliz Hotel Times Square.

Important information:

Please note, an incidental hold of USD 150 will be placed on guests' credit cards at check-in.

Please note, a destination fee of USD 30 per day will be charged during your stay.
The destination fee includes:

In-room coffee
2 in-room bottles of water per day
24-hour use of the hotel business center
24-hour use of Peloton® Studio
USD 25 food and beverage credit to the lobby bar
Citi Bike day passes
Two welcome cocktails per reservation

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NYC

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 75 per day.

Location

Property Accessibility

Total Disability Score: 44.86
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Revolving Door
  • Entrance Door Width: 71
  • Entrance Leveled: Yes
  • Room Max Guests Number: 4
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.1
Based on 8858 reviews
Cleanliness: 7.11
Service: 8.58
Location: 9.12
Room Quality: 7.57
Amenities: 7.6
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 8.18
F
Freedom15383475010 NONE Kilsyth, North Lanarkshire, Scotland
10
hotel aliz
Pros:

Lovely hotel near time square next to.bus station easy access from airport central in manhatten. Great roof top bar in it and bar on level below which had a night club feel. You can have a wee wait for elevators but not an issue. You also get a free drink and 25 dollars to spend in shop. Cleaners in every day rooms are immaculate

2026-07-29 via Tripadvisor
K
karenlW7222WA Friends getaway
4
Dont expect the Room deposit back!
Pros:

I am afraid to say that I have experienced the same problem as the review before.
We stayed over a month ago and the deposit still has not arrived.
I have reported it to Barclaycard who are now doing it for me.
It is a same as the stay and Hotel were great and I would have recommended to friends but if you add the charge into the room price its makes it expensive.
I have also reported them to the travel company.

2026-07-28 via Tripadvisor
S
Shahid family_with_children sa
8
Cons:

There water bottle filling station in basement wasn’t working despite promising they gonna fix it asap which never happened during our 4 days stay. That was only water filling unit.

Also rooms were too small

2026-07-25 via Nuitee
R
Renata extended_group br
10
Muito agradável!
Pros:

Ótima localização!
Quarto sem carpete, limpeza muito boa.
Ficaria hospedada novamente!

Cons:

2026-07-25 via Nuitee
J
Jeremy couple ca
1
It was mid
Pros:

Nice building

Cons:

The staff were rude

2026-07-25 via Nuitee
D
Derek couple gb
9
2026-07-25 via Nuitee
J
Jenny couple gb
8
Pros:

Great location, amazing roof top bar

Cons:

Rubbish overpriced breakfast, very limited choice.

2026-07-25 via Nuitee
L
lucashourmann Friends getaway Buenos Aires, Capital Federal District
10
Exceptional service
Pros:

I met Artes at the reception, and without a doubt, he was the best person I met in all of New York. His professionalism, attentiveness, and service were the highlights of my trip. He is an extraordinary, respectful, polite, and exceptional person. Congratulations to Human Resources for recognizing her talents. Thank you, Artes.

2026-07-24 via Tripadvisor
S
STEFANO extended_group it
8
Pros:

La camera è piccola, ma con tutto ciò che serve e ben pulita. Le stanze rinnovate da poco quindi nel complesso gradevole. La colazione non offre molti prodotti, ma di qualità

Cons:

esagerato uso dell'aria condizionata negli ambienti comuni e nella reception gli spazi non erano adeguati al numero di ospiti.

2026-07-24 via Nuitee
J
Jennifer couple us
7
Sufficient
Pros:

It was sufficient

Cons:

It's on a rough street in NYC!

2026-07-24 via Nuitee
A
Amarildo couple gb
10
2026-07-24 via Nuitee
O
Onesimo family_with_children us
9
Pros:

The location!

Cons:

The price!

2026-07-24 via Nuitee
H
Haviv family_with_children il
9
2026-07-24 via Nuitee
N
Niels family_with_children nl
10
2026-07-24 via Nuitee
S
Shakir family_with_children us
9
Pros:

The hotel room was pretty bathroom was nice
The lobby is pretty I like that they would store your bags there for free I liked the free bar drinks

Cons:

I hated that the parking cost so much
And for some reason I never got my 150.00 deposit back I only stayed one night leaving the room in perfect condition
So they scam you in that way I guess
Also hated that my room was facing people apartments I had no view

2026-07-24 via Nuitee
K
Katrien solo_traveller be
6
Pros:

De rooftopbar. De badkamer was ook in orde.

Cons:

De bedden zijn echte niet goed. Ik heb slecht geslapen door slechte matrassen

2026-07-23 via Nuitee
S
Simone solo_traveller nl
7
2026-07-23 via Nuitee
E
eliam932 Family
2
Not recommended
Pros:

90$ to park the car an no in and out and the reception didn’t even mention it so i paid 400$ usd for 2 days

2026-07-22 via Tripadvisor
J
Jocelyn couple us
7
2026-07-22 via Nuitee
L
Lucas Gaston family_with_children es
9
Céntrico y buen precio calidad
Pros:

Práctico y muy bien ubicado

Cons:

Nada

2026-07-22 via Nuitee