Hurtwood Hotel

Hotels
8.6 (1115 reviews)
Walking Bottom, Guildford , Guildford , GB

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Very friendly, attentive staff (multiple mentions and named staff)
Excellent location for walks in the Surrey Hills/near forest
Comfortable beds and quiet rooms for good sleep
Good breakfast choices and generally good food
Dog-friendly and welcoming to pets
Good value for the overnight price
Cons:
Property shows signs of neglect and needs general maintenance/TLC
Cleanliness concerns (bathrooms, carpets) mentioned by several guests
Plumbing/drain issues in some rooms (slow drains, sink issues)
Some rooms reported as uncomfortably warm
Minor inconsistencies in breakfast quality and limited weekend food options
Reception sometimes unmanned, reducing personal attention

Categories

Cleanliness
7.2
Multiple guests reported bathrooms and carpets needing deeper cleaning and general signs of neglect; cleanliness is below the otherwise good standard.
Service
9.2
Frequent praise for very friendly, attentive staff (many named individuals) and helpful reception/team members, though one note of reception sometimes unmanned.
Location
9.4
Consistently praised: excellent spot for Surrey Hills, close to forest and walking routes — a standout feature for many guests.
Room Quality
7.8
Beds and comfort were highlighted positively, but issues such as warm rooms, plumbing/drain problems, broken tiles and a broken window lowered the room-quality impression.
Amenities
8.8
Good basics noted (tea/coffee facilities, dog-friendly policy, pleasant garden potential) though some facilities/areas (garden, weekend food options) need TLC or greater consistency.
Value for Money
9
Guests explicitly mentioned great value for the overnight price and generally felt the stay offered good return for cost.
Food and Beverage
8.2
Many guests enjoyed the food and breakfasts with good choices (notable praise for some dishes), though a few found breakfast quality or taste less impressive and weekend sandwich options limited.
Overall Experience
9.2
Overall very positive stays: marvellous location, friendly staff and enjoyable atmosphere for most guests, despite some maintenance and cleanliness drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 18:55

Property Description

Luxurious Accommodation
The Hurtwood Hotel, nestled in the heart of the Surrey Hills, offers 15 uniquely designed bedrooms and a charming self-catering cottage.

Culinary Delights
Indulge in a fusion of English and Italian cuisine at the hotel's onsite bar and restaurant, promising a delightful dining experience for guests.

Adventure and Relaxation
From Electric Mountain Bike hire and guided group rides to spa baths in select rooms and access to nearby spa facilities, the hotel ensures a perfect blend of adventure and relaxation.

To experience the ultimate stay in the picturesque Peaslake, book your getaway at The Hurtwood Hotel today.

Important information:

Please note that the Hurtwood Inn Bar & Restaurant is a separate business to the Hurtwood Hotel. They are located in the same building but have different entrances. The hotel's main entrance can be found to the rear of the building. There is no direct access to the bar & restaurant from the hotel.

To reserve a table please use the Special Requests section when booking or contact the hotel using the details found on the booking confirmation.

Please notify the hotel if your expected arrival time is outside of the designated check-in time of 15:00 – 20:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 1115 reviews
Cleanliness: 7.2
Service: 9.2
Location: 9.4
Room Quality: 7.8
Amenities: 8.8
Value for Money: 9
Food and Beverage: 8.2
Overall Experience: 9.2
D
David • couple • gb
8
Happy
Pros:

Great location hotel has character.

Cons:

Liked it all

2026-10-16 • via Nuitee
T
Thea • solo_traveller • nl
10
Pros:

We werden hartelijk welkom geheten laat in de avond.
Voor onze kleine man hadden ze de bank al uitgeklapt en opgemaakt. Alles zag er voortreffelijk uit. Mooi uitzicht over the english country side.
De weg er naar toe is ook super gaaf! Heel nauw en vol met grijze eekhoorns. Zelfs dat was al genieten.
Het ontbijt was ook goed!

2026-10-16 • via Nuitee
S
Sonia • couple • gb
8
Great stay, lovely village, very comfortable bed, pillows and duvet!
Pros:

Breakfast was very good. Food in the pub restaurant also good.

Cons:

The curtain rail was hanging out of the wall, other than that all good.

2026-10-14 • via Nuitee
I
Ian • extended_group • gb
7
A great location with very helpful staff
Pros:

Hotel in a great location for walking and we had plenty of parking at the rear of the hotel. Food was excellent and the dining room was ideal for our party. Bed was comfortable and the room very pleasant.

Cons:

My only comment is the water pressure was very poor in room 6 and the extractor fan wasn't working which had casued paint damage to the walls. This is a commoan problem in hotel rooms because these systems are very rarely checked.

2026-10-14 • via Nuitee
K
Ken • couple • gb
8
Pros:

Location

2026-10-12 • via Nuitee
J
James • solo_traveller • gb
10
Pros:

The breakfast

2026-10-10 • via Nuitee
M
malcolm • solo_traveller • es
10
Pros:

Very comfortable beds, great breakfast, and lovely dinner in the pub.

2026-10-09 • via Nuitee
K
Kevin Gordon • solo_traveller • gb
9
Home with a view
Pros:

Old fashioned property in an idyllic location. Restaurant on site. Breakfast was offered. Parking on site as well

Cons:

It was a trek to get to the property on some very very narrow roads. It was scary at times. But it was an adventure. At night it is eerily dark. Could be cleaner. Some maintenance issues required

2026-10-08 • via Nuitee
A
Andy • couple • gb
9
Pros:

Stylish with great pub on site

2026-09-18 • via Nuitee
D
Duncan • solo_traveller • fr
9
2026-09-16 • via Nuitee
L
Liesje • couple • nl
8
2026-09-14 • via Nuitee
D
David • solo_traveller • gb
9
Pros:

Helpfulness

Cons:

High bath

2026-09-14 • via Nuitee
P
Prab • solo_traveller • gb
1
2026-09-09 • via Nuitee
R
Rachael • solo_traveller • gb
8
2026-09-07 • via Nuitee
P
Phil • couple • gb
9
All very good.
Pros:

Very comfy bed - quiet location and ideally placed for our singing weekend 10 minutes away.

Cons:

Nothing

2026-09-06 • via Nuitee
K
Katie • couple • gb
10
2026-09-05 • via Nuitee
P
PHILIP • couple • ky
1
Not fit for purpose
Pros:

Nothing

Cons:

The room with two small single beds when booking.com had confirmed an extra large double bed.

2026-09-04 • via Nuitee
D
Daniel • solo_traveller • gb
8
2026-09-03 • via Nuitee
K
Kevin • couple • gb
9
Great stay will be back .
Pros:

Fantastic Breakfast included in the price Great location ,free parking ,VERY GOOD pub restaurant attached to hotel ,nice friendly staff, been there many times will be going back.

Cons:

some things are a bit worn due to a lot of people staying .

2026-09-01 • via Nuitee
S
Stephen • couple • se
9
Countryside pub accommodation at it’s best.
Pros:

What an excellent find , excellent base for hiking or cycling. Good choice of food in restaurant.

2026-09-01 • via Nuitee