Hurtwood Hotel

Hotels
8.6 (1101 reviews)
Walking Bottom, Guildford , Guildford , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Very friendly, attentive staff (multiple mentions and named staff)
Excellent location for walks in the Surrey Hills/near forest
Comfortable beds and quiet rooms for good sleep
Good breakfast choices and generally good food
Dog-friendly and welcoming to pets
Good value for the overnight price
Cons:
Property shows signs of neglect and needs general maintenance/TLC
Cleanliness concerns (bathrooms, carpets) mentioned by several guests
Plumbing/drain issues in some rooms (slow drains, sink issues)
Some rooms reported as uncomfortably warm
Minor inconsistencies in breakfast quality and limited weekend food options
Reception sometimes unmanned, reducing personal attention

Categories

Cleanliness
7.2
Multiple guests reported bathrooms and carpets needing deeper cleaning and general signs of neglect; cleanliness is below the otherwise good standard.
Service
9.2
Frequent praise for very friendly, attentive staff (many named individuals) and helpful reception/team members, though one note of reception sometimes unmanned.
Location
9.4
Consistently praised: excellent spot for Surrey Hills, close to forest and walking routes — a standout feature for many guests.
Room Quality
7.8
Beds and comfort were highlighted positively, but issues such as warm rooms, plumbing/drain problems, broken tiles and a broken window lowered the room-quality impression.
Amenities
8.8
Good basics noted (tea/coffee facilities, dog-friendly policy, pleasant garden potential) though some facilities/areas (garden, weekend food options) need TLC or greater consistency.
Value for Money
9
Guests explicitly mentioned great value for the overnight price and generally felt the stay offered good return for cost.
Food and Beverage
8.2
Many guests enjoyed the food and breakfasts with good choices (notable praise for some dishes), though a few found breakfast quality or taste less impressive and weekend sandwich options limited.
Overall Experience
9.2
Overall very positive stays: marvellous location, friendly staff and enjoyable atmosphere for most guests, despite some maintenance and cleanliness drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 18:55

Property Description

Luxurious Accommodation
The Hurtwood Hotel, nestled in the heart of the Surrey Hills, offers 15 uniquely designed bedrooms and a charming self-catering cottage.

Culinary Delights
Indulge in a fusion of English and Italian cuisine at the hotel's onsite bar and restaurant, promising a delightful dining experience for guests.

Adventure and Relaxation
From Electric Mountain Bike hire and guided group rides to spa baths in select rooms and access to nearby spa facilities, the hotel ensures a perfect blend of adventure and relaxation.

To experience the ultimate stay in the picturesque Peaslake, book your getaway at The Hurtwood Hotel today.

Important information:

Please note that the Hurtwood Inn Bar & Restaurant is a separate business to the Hurtwood Hotel. They are located in the same building but have different entrances. The hotel's main entrance can be found to the rear of the building. There is no direct access to the bar & restaurant from the hotel.

To reserve a table please use the Special Requests section when booking or contact the hotel using the details found on the booking confirmation.

Please notify the hotel if your expected arrival time is outside of the designated check-in time of 15:00 – 20:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 1101 reviews
Cleanliness: 7.2
Service: 9.2
Location: 9.4
Room Quality: 7.8
Amenities: 8.8
Value for Money: 9
Food and Beverage: 8.2
Overall Experience: 9.2
M
marjo • couple • nl
9
Heerlijk geslapen en ontbijt was prima met scrambled eggs en zalm
Pros:

Fijne kamer met groot bed.
Personeel was erg vriendelijk

Cons:

Buiten zag het er uit als vergane glorie

2026-08-28 • via Nuitee
F
Frank • solo_traveller • nl
9
2026-08-26 • via Nuitee
C
Claudine • family_with_children • gb
8
Pros:

Lovely cooked breakfast, nice looking room, average bed comfort, spa bath

2026-08-26 • via Nuitee
C
Caroline • couple • gb
8
A very comfortable stay with a great breakfast.
2026-08-26 • via Nuitee
A
Amanda • couple • gb
6
2026-08-24 • via Nuitee
L
Lee • solo_traveller • gb
5
2026-08-24 • via Nuitee
S
Simon • couple • gb
8
Will hopefully be back to do even more trails & stay again.
Pros:

Great location in lovely village with biking on the doorstep. Bike in Bike out !! Staff were friendly and helpful. Food at breakfast, & evening in the pub was hearty & good.

Cons:

Was a little tired in places pick your room as our first one was not the best but we were moved with no fuss.

2026-08-24 • via Nuitee
I
Ian • family_with_children • gb
8
2026-08-24 • via Nuitee
J
James • couple • gb
8
2026-08-24 • via Nuitee
M
Miranda • solo_traveller • nl
6
2026-08-22 • via Nuitee
H
Hyunju • couple • gb
9
Comfortable and dog-friendly space
Pros:

We loved breakfast in the restaurant and local beer at the pub. There were lots of options for the food and all the staff were friendly. I would like to stay the Hurtwood Hotel again. It was truly a great experience.

2026-08-22 • via Nuitee
S
Steve • solo_traveller • gb
9
Pros:

A lovely quiet hotel in a picturesque village . Staff are very welcoming. My room was very clean and spacious with a very comfortable bed. Hospitality tray well stocked and fresh milk available. Decent size towels provided and a very nice breakfast.

2026-08-21 • via Nuitee
D
Daniel • couple • gb
8
Overall, as expected and very pleasant.
Pros:

Location is beautiful. Bed was very large and extremely comfortable.

Cons:

Several lights in the room didn't work. Breakfast wasn't great.

2026-08-19 • via Nuitee
P
Patrick • extended_group • be
10
2026-08-17 • via Nuitee
D
Dirk • family_with_children • be
7
Prima oplossing voor mensen op doortocht.
Pros:

Restaurant en pub in het hotel was handig.

Cons:

Het ronken van de installatie voor de keuken hield ons wat uit onze slaap.

2026-08-11 • via Nuitee
G
Gill • extended_group • gb
10
2026-08-10 • via Nuitee
C
Carol • couple • gb
10
Highly recommended. Lovely area, great hotel and excellent staff.
Pros:

Stayed here for a family wedding at nearby Coverwood Lake. Fantastic hotel. Rooms were spotless and tastefully furnished. We ate twice at the restaurant and food was delicious and reasonably priced. Breakfasts were amazing! Staff lovely - would recommend and stay again in a heartbeat.

Cons:

Nothing.

2026-08-09 • via Nuitee
P
Peter • extended_group • gb
10
Excellent
Pros:

Booked for 2 nights.The room was clean and roomy. The hotel had an excellent freshly cooked breakfast selection and catered for individual food selections/modifications. Evening pizzas selection was good and ‘proper’ cooked pizza base (Hurtwood special pizza a must). Excellent stay.

Cons:

Nothing really to dislike.

2026-08-09 • via Nuitee
C
Carol • extended_group • gb
10
2026-08-09 • via Nuitee
J
Janet • extended_group • us
8
Enjoyable
Pros:

breakfast

2026-08-09 • via Nuitee