Tru By Hilton Harbison Columbia

Hotels
•
Tru by Hilton
7.7 (932 reviews)
271 Columbiana Drive , Columbia , US
+1 803-732-7299

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Room cleanliness issues
Poor breakfast options

Categories

Cleanliness
6.95
Room was reported dirty and could have been cleaner.
Service
8.45
Staff was friendly, but there were complaints about some staff not being customer friendly.
Location
8.95
Close to many restaurants and shopping centers.
Room Quality
7.45
Rooms described as small and with issues such as a faulty toilet and a refrigerator that wasn't cold.
Amenities
7.95
Nice exercise room, but lacking microwaves and more variety in breakfast.
Value for Money
6.95
Complaints about unexpected charges and feeling overcharged.
Food and Beverage
6.95
Breakfast quality was poor and had limited options.
Overall Experience
7.95
Mixed experiences; had some good moments, but significant complaints overshadowed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:09

Property Description

Modern Accommodations with Convenient Amenities

Convenient Location: Tru By Hilton Harbison Columbia is ideally located near popular museums and attractions, making it a perfect choice for travelers looking to explore the city.

Fitness Center and Free WiFi: Stay active during your stay with access to the on-site fitness center, and stay connected with complimentary WiFi throughout the property.

Complimentary Breakfast and Helpful Staff: Start your day right with a continental or buffet breakfast, and feel supported throughout your stay with the assistance of our friendly 24-hour front desk staff.

Book your stay at Tru By Hilton Harbison Columbia now to experience a perfect blend of comfort and convenience during your visit to Columbia.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.7
Based on 932 reviews
Cleanliness: 6.95
Service: 8.45
Location: 8.95
Room Quality: 7.45
Amenities: 7.95
Value for Money: 6.95
Food and Beverage: 6.95
Overall Experience: 7.95
S
Samantha • solo_traveller • us
10
Pros:

Very new, very clean. Staff were extra friendly. Breakfast and coffee were both great

Cons:

Nothing

2026-09-16 • via Nuitee
O
Ortiz Matos • couple • us
10
2026-09-12 • via Nuitee
R
Rodney • solo_traveller • us
10
2026-09-11 • via Nuitee
S
Shranda • family_with_children • us
8
Pros:

The breakfast was okay. The rooms was very clean.

Cons:

Nothing

2026-09-10 • via Nuitee
Y
Yeshia • couple • us
6
It was nice and clean we just had to make our own bed
Pros:

Free water at the front desk

Cons:

The breakfast should offer more hot items and housekeeping did not come to our room not any day we stayed

2026-09-08 • via Nuitee
D
Destiny • couple • us
8
The stay was amazing and I can't wait to stay again !
Pros:

Everything is really nice and clean . Very modern rooms the bed was so soft and comfortable !

Cons:

I don't really like the breakfast options .

2026-09-07 • via Nuitee
G
Glenda • couple • us
8
2026-09-07 • via Nuitee
A
Amber • couple • us
5
Pros:

Front desk was very nice and accommodating. Coffee was wonderful as always.

Cons:

Linen on the bed was worn and very uncomfortable.

2026-09-01 • via Nuitee
P
powell • solo_traveller • us
9
2026-08-31 • via Nuitee
M
murphy • couple • us
10
I enjoyed every minute
Pros:

Everything! Mostly the comfort and the staff was really wonderful

Cons:

There wasn’t a pool or hot tub

2026-08-24 • via Nuitee
S
Seth • family_with_children • us
6
Pros:

Value

Cons:

AC not working in elevators or hallway on lodging floor. Construction ongoing onsite.

2026-08-19 • via Nuitee
P
PERI • family_with_children • us
9
2026-08-19 • via Nuitee
C
Carcamo • couple • us
5
2026-08-18 • via Nuitee
P
Peter • family_with_children • us
1
There was no hot water; what a joke.
Pros:

The front desk lady with red hair and a British accent tried very hard to help us get hot water after the whole building lost all access to hot water.

Cons:

There was no hot water. The breakfast was awful. The toaster burned toast on the lowest setting. The pancake machine was broken. Everything else was full of sugar.

2026-08-10 • via Nuitee
B
Beth • extended_group • us
8
2026-08-05 • via Nuitee
A
Annie • couple • us
10
From beginning to the end, onewas very nice and the moons are very clean
Pros:

The staff was very nice room were very clean

Cons:

I like everything

2026-08-03 • via Nuitee
E
Elizabeth • solo_traveller • us
10
2026-07-22 • via Nuitee
R
Rosalee • family_with_children • us
10
Great staff
Pros:

The staff

Cons:

No microwave in the room

2026-07-22 • via Nuitee
M
Meriam • couple • us
1
It was horrible based on what happened the first night. I wm still shook about it.
Pros:

Eliza

Cons:

Someone from the staff tried to come in my room. From the main door and the joining room. I kept calling downstairs and no-one answered so I had to call the police. They brushed it off as it was no big idea. I was not able to rest or sleep out of fear the whole time. I was so disappointed as a teacher because I went to rest and was not able to do it.

2026-07-21 • via Nuitee
F
Freddie • solo_traveller • us
10
N/A
Pros:

This day was absolutely amazing and I love true by Hilton!!

Cons:

N/A

2026-07-20 • via Nuitee