Ramada Encore by Wyndham Makati

Hotels
•
Ramada
7.1 (2618 reviews)
9630 Kamagong Street, San Antonio Village , Manila , ph
+63 2 8851 2641

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Proximity to airport
Comfortable bed
Cons:
Cleanliness issues
Slow service
Poor amenities management

Categories

Cleanliness
4.68
Multiple reviews highlighted major cleanliness issues including mould and damp smells.
Service
7.65
Service was often described as slow and unhelpful, affecting the overall experience.
Location
9.69
The location was frequently praised, particularly for proximity to the airport.
Room Quality
6.14
Room quality was mixed, with complaints about size and comfort in some instances.
Amenities
7.17
Amenities received negative feedback due to limited water policy and non-functional equipment.
Value for Money
8.13
Perceived as reasonable, but some felt it didn't match expectations based on price.
Food and Beverage
6.18
No specific mention; assumed average for the hotel tier.
Overall Experience
7.15
Overall experience was mixed but primarily negative based on cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:35

Property Description

Luxurious Accommodation with Stunning City Views

Unbeatable Amenities for Your Comfort
From a fitness centre to a sauna, our hotel offers top-notch amenities to make your stay unforgettable. Enjoy free WiFi, room service, and a 24-hour front desk for all your needs.

Convenient Location and Services
Situated just a stone's throw away from Greenbelt Mall, with Glorietta Mall and Power Plant Mall nearby, our hotel is perfect for both leisure and business travelers. Take advantage of our business centre, car rental service, and airport transfers for a seamless stay.

Experience the epitome of comfort and convenience at Ramada Encore by Wyndham Makati. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 6 years old to 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for ₱ 1,595.75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 2618 reviews
Cleanliness: 4.68
Service: 7.65
Location: 9.69
Room Quality: 6.14
Amenities: 7.17
Value for Money: 8.13
Food and Beverage: 6.18
Overall Experience: 7.15
V
Valentina Chukrova, • couple • ru
4
Ожидания не оправдались
Pros:

Расположение было недалеко от супермаркета и местных кафе, где подавали местную еду. На первом этаже есть китайское кафе.

Cons:

Огромные окна нашего номера были очень грязные. Нас поселили в номер, где за грязными окнами располагались огромные сплит системы кондиционеров и балкон, где стирали одежду и смотрели в наши окна сотрудники отеля. При заселении на ресепшне бегал огромный таракан. Слава Богу, в номере вроде не было.

2026-07-22 • via Nuitee
G
Gamage • couple • ph
1
I wont come back to stay at this hotel again.
Pros:

Breakfast was not adequate. No food

Cons:

Shit room. 801 AC was not working

2026-07-20 • via Nuitee
J
Jp • couple • ph
9
2026-07-20 • via Nuitee
H
Hazel Margarette • couple • ae
6
2026-07-20 • via Nuitee
O
omar • couple • kw
3
2026-07-19 • via Nuitee
M
Mary Grace • family_with_children • us
7
Decent stay
2026-07-17 • via Nuitee
J
jayme • solo_traveller • ph
8
Pros:

food and room

Cons:

nothing..

2026-07-16 • via Nuitee
K
Konstantin • solo_traveller • de
8
2026-07-16 • via Nuitee
C
Celeste Marie • couple • gb
10
2026-07-16 • via Nuitee
A
anthony • solo_traveller • es
6
Just for night stay… That is enough. Was it really Ramada?
Pros:

Just location

Cons:

Filipinos are usually incredibly friendly and welcoming. That’s why I was quite surprised that the staff at this hotel, particularly those at the front desk, didn’t seem very friendly or smile much.

2026-07-13 • via Nuitee
T
Tiffany Jo • family_with_children • au
7
Good place for a short stay. Friendly staff.
Pros:

Good value.

2026-07-08 • via Nuitee
C
chris • solo_traveller • au
3
Ramada by name only...a big fail..
Pros:

Front of house staff were excellent

Cons:

WiFi constantly failing and at one stage was out overnight.. Lighting not working aircon remotes not working working unable to control the aircon..fridge in the room not working .Hot water in the shower cutting out.
.At one stage I changed rooms and had the same issues in the new room

2026-07-07 • via Nuitee
S
saleh • solo_traveller • sa
5
I am surprised this was Ramada brand
Pros:

Nothing

Cons:

Bad location

2026-07-07 • via Nuitee
A
Andrea • couple • au
6
Good value
Pros:

Spacious bright room

Cons:

Spotted a few cockroaches around the breakfast buffet, some fixtures looked a little run down

2026-07-05 • via Nuitee
M
Ma Bhea • solo_traveller • ph
5
2026-07-03 • via Nuitee
S
ssalghamedi • solo_traveller • sa
1
إنتبه رائحة مزعجة وصور غير حقيقية للفندق Beware of an unpleasant odor and misleading hotel photos.
Pros:

Nothing
It is important from booking.com side to be sure they but real photos of hoteles not fake.

Cons:

إنتبه رائحة مزعجة وصور غير حقيقية للفندق
حجزت في هذا الفندق بناء على ما تكون عليه فنادق أربعة نجوم وبناء على الصور الخادعة من الفندق في booking.com وغيرها من التطبيقات والمواقع والتي نشرها الفندق عن نفسه.
لكن الواقع مختلف تماما وليس مثل الصور فلا تنخدع بالصور لغرفة النوم والمرافق.
السجاد في الفندق في الغرف والممرات غير نظيفط ومع الحر والرطوبة في هذه المدينة تنبعث منها رائحة مزعجة جدا تسبب ضيق تنفس.
الفطور متواضع جدا والمطعم ليس كما في الصور والفديوهات
حتى أني وجدت حشرات تمشي بين أطباق الأكل.
التعامل غير ودود من فريق العمل.

Beware of an unpleasant odor and misleading hotel photos.

I booked this hotel based on what I expected of a four-star hotel and the deceptive photos it posted on Booking.com and other apps and websites.

However, the reality is completely different from the pictures. Don't be fooled by the images of the bedrooms and facilities.

The carpets in the rooms and hallways are unclean, and with the heat and humidity in this city, they emit a very unpleasant odor that causes shortness of breath.

The breakfast is very basic, and the restaurant is not what it appears in the photos and videos.
I even found insects crawling among the food.
The staff's service were unhelpful.

2026-07-02 • via Nuitee
L
Lealiza • solo_traveller • ph
3
Pros:

Hat mir nicht gefallen

Cons:

Zimmer und draussen

2026-06-30 • via Nuitee
J
Jindra Theresa • family_with_children • ph
8
Staffs are nice.
Pros:

Value for money and location.

Cons:

The cleanliness in the bathroom.

2026-06-24 • via Nuitee
S
Samuel • couple • ph
8
2026-06-23 • via Nuitee
J
Joshua • solo_traveller • jp
1
マジクソ。金の無駄。タバコの件見逃すような言い方されたけど、次回渡航した際に訴える予定。
Pros:

マカティ周辺としてアクセスは良好。

Cons:

・駐車場狭い
・エアコン効かない
・要望に応える姿勢が見受けられない
・無断にルームクリーニングする
・タバコ吸ってもいないのに吸ったことにされ、お金を巻き上げようとする
・接待は1〜10で言うなら3

2026-06-23 • via Nuitee