Ramada Encore by Wyndham Makati

Hotels
•
Ramada
7.1 (2582 reviews)
9630 Kamagong Street, San Antonio Village , Manila , PH
+63 2 8851 2641

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Spacious rooms
Comfortable beds
Friendly / responsive staff (multiple mentions, Jeffrey highlighted)
Good value for short stays
Sauna available and praised
Convenient/easy to reach for some guests
Good city view
Cons:
Cleanliness issues (dirty windows, bad smell, cockroaches)
AC / hot water / fridge / lighting failures in rooms
Unreliable WiFi
Inattentive or rude staff/guard reported by some guests
Inadequate or poor breakfast
Some guests found location poor or misleading compared to photos
Photos may not match reality for some guests

Categories

Cleanliness
4.5
Multiple reports of dirty windows, an unpleasant smell, sightings of cockroaches in/near the property and buffet — cleanliness is a clear weakness.
Service
7.8
Mixed but generally positive: several guests praised responsive, friendly staff and standout service (Jeffrey mentioned), though some reported rude or inattentive staff/guard at times.
Location
8
Mixed comments: some guests found the hotel easy to reach and conveniently close to Makati, while a few noted it was somewhat far or in a less-favourable spot.
Room Quality
7.5
Rooms described as spacious and comfortable with good beds and views, but several issues reported (AC/fridge/lighting/hot water problems) affecting room quality.
Amenities
7
Positives include a good sauna; negatives include unreliable WiFi, intermittent hot water and some in-room appliance failures — mixed but serviceable overall.
Value for Money
8
Several guests explicitly cited good value and reasonable pricing for a short stay, offsetting some service/room shortcomings.
Food and Beverage
5.5
Multiple complaints about inadequate breakfast, reports of hygiene issues at the buffet (cockroaches), and some guests saying there was no/poor food offering.
Overall Experience
8.5
Overall mixed experiences: a number of superb stays with excellent service and comfortable rooms, but several serious negatives (cleanliness, facilities failures) create a split impression; on balance guests still reported a generally positive stay in many cases.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:44

Property Description

Luxurious Accommodation with Stunning City Views

Unbeatable Amenities for Your Comfort
From a fitness centre to a sauna, our hotel offers top-notch amenities to make your stay unforgettable. Enjoy free WiFi, room service, and a 24-hour front desk for all your needs.

Convenient Location and Services
Situated just a stone's throw away from Greenbelt Mall, with Glorietta Mall and Power Plant Mall nearby, our hotel is perfect for both leisure and business travelers. Take advantage of our business centre, car rental service, and airport transfers for a seamless stay.

Experience the epitome of comfort and convenience at Ramada Encore by Wyndham Makati. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.1
Based on 2582 reviews
Cleanliness: 4.5
Service: 7.8
Location: 8
Room Quality: 7.5
Amenities: 7
Value for Money: 8
Food and Beverage: 5.5
Overall Experience: 8.5
M
Micheal • solo_traveller • ca
9
Dapat may rug outside the comfort room para pag lumabas galing sa loob hindi basa.
Pros:

I like the place, the bed that gives me comfort, beautiful ambiance and good staff.

2026-10-12 • via Nuitee
D
Darryl • solo_traveller • us
2
2026-09-16 • via Nuitee
V
Vadym Viktorovych • solo_traveller • fr
1
2026-09-15 • via Nuitee
K
Kishi • couple • ae
1
Extremely bad
Pros:

NOTHING

Cons:

Looks totally different from the photos shown. The guard was rude also the staff are inattentive. I need to book another hotel as I cannot stay in the property more than 10 mins. It smells so bad.

2026-09-09 • via Nuitee
P
Peter • solo_traveller • au
8
Pros:

Very friendly staff

2026-09-08 • via Nuitee
E
erich • solo_traveller • at
8
Nice stay
Pros:

All very spaceous and comfy

Cons:

The automatic aircon was set too cold and not changeable

2026-09-05 • via Nuitee
D
David • solo_traveller • sg
7
2026-09-03 • via Nuitee
M
marilou • couple • ae
8
2026-08-31 • via Nuitee
M
marilou • couple • ae
9
2026-08-28 • via Nuitee
M
marilou • couple • ae
9
2026-08-28 • via Nuitee
G
gardner • solo_traveller • us
8
Pros:

Sauna was great

Cons:

Bit far from center

2026-08-21 • via Nuitee
J
Juan • couple • au
8
2026-08-14 • via Nuitee
F
Frances Leianne • extended_group • ph
10
2026-08-11 • via Nuitee
T
Toni Karla • couple • us
10
Pros:

Very responsive and accomodating

2026-08-09 • via Nuitee
N
nyandwei • Family
8
Holiday time
Pros:

A superb stay at Ramada Encore! The hotel is both easy to reach and pleasantly quiet, offering the best of both worlds so close to Makati's vibrant center. The rooms are spacious and clean, complete with a great city view, and I received exactly the room I had requested. Service was outstanding, handled with true professionalism by the staff—Jeffrey deserves a special mention for his excellent room service. Exploring the area was simple: I found a top-notch restaurant and a fun club nearby, accessible either on foot or by car. An all-around excellent experience!

2026-08-03 • via Tripadvisor
A
Aeneas Eli • solo_traveller • ph
8
2026-08-03 • via Nuitee
V
Valentina Chukrova, • couple • ru
4
Ожидания не оправдались
Pros:

Расположение было недалеко от супермаркета и местных кафе, где подавали местную еду. На первом этаже есть китайское кафе.

Cons:

Огромные окна нашего номера были очень грязные. Нас поселили в номер, где за грязными окнами располагались огромные сплит системы кондиционеров и балкон, где стирали одежду и смотрели в наши окна сотрудники отеля. При заселении на ресепшне бегал огромный таракан. Слава Богу, в номере вроде не было.

2026-07-22 • via Nuitee
H
Hazel Margarette • couple • ae
6
2026-07-20 • via Nuitee
J
Jp • couple • ph
9
2026-07-20 • via Nuitee
G
Gamage • couple • ph
1
I wont come back to stay at this hotel again.
Pros:

Breakfast was not adequate. No food

Cons:

Shit room. 801 AC was not working

2026-07-20 • via Nuitee