Hilton Garden Inn Kuala Lumpur - South

Hotels
Hilton Garden Inn
7.7 (5347 reviews)
No. 452 Jalan Tuanku Abdul Rahman , Kuala Lumpur , my

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Professional and helpful staff
Good rooftop pool and views
Cons:
Uncleanliness in some areas
Limited food options
Location safety concerns at night

Categories

Cleanliness
6.78
There were multiple mentions of unclean rooms and inadequate housekeeping.
Service
8.75
Staff were described as nice and professional, with good service in various aspects.
Location
7.29
While convenient for transportation, some guests felt unsafe and noted it was far from the city center.
Room Quality
8.24
Rooms are clean and comfortable, contributing positively to the experience.
Amenities
7.77
Amenities like the rooftop pool and restaurant received positive remarks, though some dishes were criticized.
Value for Money
7.23
Mixed views due to prices; some found it overpriced, particularly the rooftop restaurant.
Food and Beverage
6.78
Breakfast options were often considered limited and not satisfactory.
Overall Experience
8.75
Overall stays were enjoyable and guests expressed a positive sentiment despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:03

Property Description

Modern Accommodation
Enjoy contemporary rooms with amenities like air conditioning, safety deposit box, and a TV for a comfortable stay.

Dining Options
Indulge in a delicious breakfast buffet with Asian and halal options at the on-site restaurant.

Convenient Location
Located near popular attractions like Petronas Twin Towers and Kuala Lumpur Convention Center, making it an ideal choice for both leisure and business travelers.

Book now and experience a memorable stay at Hilton Garden Inn Kuala Lumpur - South.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Hotel standard check-in time is at 15:00. Arrival before 09:00 is considered an extra night, not early check-in. To be able to get a guaranteed room at that time, please book an extra night.

For arrival after 09:00 AM, Early check-in is chargeable and subject to hotel availability upon arrival. It costs MYR 87.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 104.10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs MYR 15 per day.

Location

Guest Reviews

7.7
Based on 5347 reviews
Cleanliness: 6.78
Service: 8.75
Location: 7.29
Room Quality: 8.24
Amenities: 7.77
Value for Money: 7.23
Food and Beverage: 6.78
Overall Experience: 8.75
L
LiHua solo_traveller my
9
2026-06-13 via Nuitee
K
Kamarudin solo_traveller my
9
2026-06-12 via Nuitee
D
Dora couple fr
8
Bon hôtel niveau rapport qualité prix
Pros:

Le personnel accueillant, la propreté des chambres , petits déjeuners variés et frais , emplacement proche de tout

Cons:

Un peu Bruyant chambre sur la route

2026-06-12 via Nuitee
A
aimann solo_traveller my
7
Pros:

the room

Cons:

the lift

2026-06-11 via Nuitee
H
Huda family_with_children my
8
Cons:

Staff chinese sewaktu check in.. Dengan bangsa ko boleh pulak cakap cina.. Dengan aku sibuk nk speaking kenapa xreti cakap melayu ke.. Maksure management alert sikit eh.. Xsemua org fasih bahasa inggeris... Ni aku ulang banyak kali tanya apa2.. Sibuk ckp english jugak.. Too much..

2026-06-10 via Nuitee
S
Said couple re
8
séjour sympathique
Pros:

Bien placé, vue sur les tours depuis la piscine. Tout s’est bien déroulé.

Cons:

Temps d’attente des ascenseurs un peu long mais rien de bien méchant.

2026-06-10 via Nuitee
R
Robert family_with_children sk
9
Pros:

Čistota, ochotný personál hotela, skvele raňajky

Cons:

Všetko bolo v poriadku

2026-06-10 via Nuitee
N
Nurbatrisyia solo_traveller my
10
2026-06-10 via Nuitee
N
NILADRI family_with_children in
7
VERY GOOD FOOD,STAFF BEHAVIOUR,CLEANLINESS.HOWEVER LIFT/ELEVATOR SERVICE MUST BE IMPROVED
Pros:

RECEPTION STAFF & DINING STAFF'S BEHAVIOUR

Cons:

LIFT.ONE LIFT WAS NOT OPERATIONAL OUT OF THREE LIFTS.REST TWO WERE VERY SLOW MOVING.PERHAPS THE SLOWEST I HAVE SEEN IN MY ENTIRE LIFETIME.ALSO ONLY TWO LIFTS ARE NOT SUFFICIENT FOR A BIG HOTEL AS THEY COULD ACCOMODATE ONLY 17 PEOPLE AT MOST.AND DURING MORNING BREAKFAST RUSH HOURS LIFTS WERE UNAVAIABLE AND WE HAD TO USE STIRS TO REACH DINING HALL.ALSO I BOOKED TWO KL TOWER VIEW CORNER ROOM WITH SWIVEL BIG GLASS WINDOW BUT I HAVE BEEN ALLOTTED ONLY ONE CORNER ROOM.OTHER ROOM WAS PRMARILIY SMALL BUT THE RECEPTION STAFF WAS AMAZING AND HE ARRANGED FOR A BIGGER ROOM (THOUGH NOT THE CORNER ROOM)WITHIN 1 HOUR.

2026-06-10 via Nuitee
C
Choon Bin solo_traveller my
6
2026-06-09 via Nuitee
K
Keng Bee family_with_children my
8
Pros:

The room is very spacious. Location is good.

Cons:

Window is not looking outside scenery but is facing another room's window. It would have been great if the room is furnished with a working desk. It only had a small round table.

2026-06-09 via Nuitee
S
Sasetharan couple my
10
2026-06-07 via Nuitee
A
Angella couple my
10
2026-06-07 via Nuitee
N
Nur couple my
8
Pros:

Complete with basic necessities. The room was ok, the bed was comfortable except the pillows were too soft, matched the description (KL Tower view), the breakfast was scrumptious with variety of dishes (Malay, Chinese & Indian dishes) Smooth check ins.

Cons:

The hairdryer provided didn't working. Need to pay 15.90myr for valet parking (multiple entries) a bit hassle if guests want to go out repeatedly.

2026-06-07 via Nuitee
A
afzal solo_traveller my
10
2026-06-07 via Nuitee
M
Muhammad Asyraf solo_traveller my
9
2026-06-06 via Nuitee
A
AHMAD SOFIYUDDIN solo_traveller my
10
Comfort Stay
Pros:

All facilities very clean

Cons:

There is no praying mat(sejadah) in my room

2026-06-06 via Nuitee
A
Anushiya couple my
4
Pros:

The bathroom is clean but the floor not clean.

Cons:

The floor is not clean, dusty, very small room.

2026-06-05 via Nuitee
A
Arif couple my
7
2026-06-05 via Nuitee
A
Abdurrahman family_with_children my
8
Pros:

Cleanliness. Good breakfast buffet.

2026-06-05 via Nuitee