Hilton Garden Inn Kuala Lumpur - South

Hotels
Hilton Garden Inn
7.7 (5396 reviews)
No. 452 Jalan Tuanku Abdul Rahman , Kuala Lumpur , my

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Professional and helpful staff
Good rooftop pool and views
Cons:
Uncleanliness in some areas
Limited food options
Location safety concerns at night

Categories

Cleanliness
6.78
There were multiple mentions of unclean rooms and inadequate housekeeping.
Service
8.75
Staff were described as nice and professional, with good service in various aspects.
Location
7.29
While convenient for transportation, some guests felt unsafe and noted it was far from the city center.
Room Quality
8.24
Rooms are clean and comfortable, contributing positively to the experience.
Amenities
7.77
Amenities like the rooftop pool and restaurant received positive remarks, though some dishes were criticized.
Value for Money
7.23
Mixed views due to prices; some found it overpriced, particularly the rooftop restaurant.
Food and Beverage
6.78
Breakfast options were often considered limited and not satisfactory.
Overall Experience
8.75
Overall stays were enjoyable and guests expressed a positive sentiment despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:03

Property Description

Modern Accommodation
Enjoy contemporary rooms with amenities like air conditioning, safety deposit box, and a TV for a comfortable stay.

Dining Options
Indulge in a delicious breakfast buffet with Asian and halal options at the on-site restaurant.

Convenient Location
Located near popular attractions like Petronas Twin Towers and Kuala Lumpur Convention Center, making it an ideal choice for both leisure and business travelers.

Book now and experience a memorable stay at Hilton Garden Inn Kuala Lumpur - South.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Hotel standard check-in time is at 15:00. Arrival before 09:00 is considered an extra night, not early check-in. To be able to get a guaranteed room at that time, please book an extra night.

For arrival after 09:00 AM, Early check-in is chargeable and subject to hotel availability upon arrival. It costs MYR 87.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 104.10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs MYR 15 per day.

Location

Guest Reviews

7.7
Based on 5396 reviews
Cleanliness: 6.78
Service: 8.75
Location: 7.29
Room Quality: 8.24
Amenities: 7.77
Value for Money: 7.23
Food and Beverage: 6.78
Overall Experience: 8.75
A
Abdiqani solo_traveller au
7
2026-07-04 via Nuitee
T
Tom solo_traveller ke
5
Pros:

It's just basic and didn't meet the real standards of an hilton Hotel

Cons:

It didn't meet the standards of an hilton Hotel

2026-07-04 via Nuitee
C
Camila solo_traveller cr
10
2026-07-03 via Nuitee
H
Halil Eksi solo_traveller tr
9
2026-07-03 via Nuitee
T
Toh family_with_children my
10
Overall, it is accepted.
Pros:

Room- Pillow was too soft
Location- Not so good
Breakfast-Didn't try it.

Cons:

Pillow

2026-07-03 via Nuitee
D
Dina couple ae
10
2026-07-03 via Nuitee
N
NUR solo_traveller my
10
2026-07-03 via Nuitee
C
Chad solo_traveller au
10
I really enjoyed it. Will be back.
Pros:

Great breakfast selection

Cons:

Fix the one lift that wasn't working but that was no big deal

2026-07-03 via Nuitee
S
Sidra tul solo_traveller pk
1
So bad
Pros:

No one give me crockery i asked multiple times via call and text

Cons:

No iron is working no comoute is working

2026-07-02 via Nuitee
M
Muhamad Sharafuddin solo_traveller my
5
Pros:

Hotel facilities bagus

Cons:

Tempat makan lebih kpd masakan padang.

2026-07-02 via Nuitee
S
SURESH couple in
9
Good ans clean
Pros:

Clean and all required facility available

Cons:

The elevator is slow ans is insufficient for the number of room and it’s always crowded and have to skip ans wait for long for an elevator with a little empty space

2026-07-01 via Nuitee
D
Dayarathna couple lk
5
2026-07-01 via Nuitee
E
Elenita couple ae
10
We checked in around 2:00 AM, and Nadia at the front desk was incredibly kind and helpful. She graciously allowed us a l
2026-06-30 via Nuitee
M
Mohamed Faisaloudine couple in
10
2026-06-29 via Nuitee
M
Mohammed couple sa
9
2026-06-29 via Nuitee
O
ortloff solo_traveller de
8
Gut
Pros:

Ja

Cons:

Nix

2026-06-29 via Nuitee
M
Muhammad couple my
1
Elevator was out of service and very slow.foreigner there were very rude.breakfast not so many choice,a very common food
2026-06-29 via Nuitee
M
Mohamad Amir couple my
8
Cons:

The hotel 25 storey.only two elevator working.take few time awaiting.most tourist uncomfortable. Security front lobby very good and front desk.t

2026-06-29 via Nuitee
E
Elizabeth solo_traveller au
9
Conference Trip to KL
Pros:

Single room on a high floor with great views. I felt safe as a solo female traveller. Pool bar onsite was good value for money and has excellent views of KL.

Cons:

Area is ok during the day. Staff giving directions in English was an issue but I got where I needed to be in the end. Breakfast was average.

2026-06-28 via Nuitee
M
Malith De Silva solo_traveller se
9
2026-06-27 via Nuitee