Mermaid Suite Hotel

Hotels
7.4 (3884 reviews)
3-4 Blenheim Street , London , GB
+44 20 7629 1875

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Heating
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Cons:
Cleanliness issues
High prices for room quality

Categories

Cleanliness
6.48
Several reviews mentioned issues with cleanliness, including a smell of mold and rubbish left in drawers.
Service
7.95
Generally positive feedback on the helpfulness of staff, although there were a few mixed experiences.
Location
8.99
Multiple reviews praised the excellent location in the heart of London, being close to attractions.
Room Quality
6.94
Some comments suggested the rooms were clean but could use updates, such as better lighting.
Amenities
6.97
Amenities were mentioned as basic; some reviews indicated missing items like milk for coffee.
Value for Money
7.43
The value for money received mixed reviews, being considered acceptable for location but somewhat high priced for the quality.
Food and Beverage
6.98
Limited comments on food options, but basic beverage amenities were noted positively.
Overall Experience
7.45
Overall stay was enjoyable due to location, but there were notable flaws in cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:55

Property Description

Central Location in the Heart of the West End
The Mermaid Suite Hotel, located just off Oxford Street, offers a convenient and trendy stay in the heart of London's West End. With separate buildings adding to its unique charm, the hotel is a stone's throw away from popular attractions and excellent shopping opportunities.

Comfortable Rooms with Modern Amenities
Each bedroom at the hotel provides guests with a cozy retreat featuring an en suite bathroom, tea/coffee making facilities, and flat-screen TVs with satellite channels. Whether you're winding down after a day of sightseeing or preparing for a night out, the rooms cater to your needs.

On-Site Restaurant with Special Discounts
Indulge in delicious meals at the spacious hotel restaurant, open for lunch and dinner daily. Guests can enjoy a discount on their meals from 12:00 to 22:30, adding value to your stay at the Mermaid Suite Hotel.

Experience the best of London's West End at the Mermaid Suite Hotel - Book your stay now for a memorable visit!

Important information:

The credit/debit card used when you made your reservation must be presented at check-in, with photo ID, to settle the full payment.

American Express card are not accepted.

Please note this property doesn't have a elevator.

Air Conditioned rooms are available upon advance request (additional charges apply)Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.4
Based on 3884 reviews
Cleanliness: 6.48
Service: 7.95
Location: 8.99
Room Quality: 6.94
Amenities: 6.97
Value for Money: 7.43
Food and Beverage: 6.98
Overall Experience: 7.45
M
Maria Isabel • solo_traveller • es
8
Pros:

No corresponden las fotos de bboking a lo que he tenido

Cons:

Pues la habitación era muy septica

2026-10-17 • via Nuitee
M
Mustonen • solo_traveller • fi
8
Huippu sijainti!
Pros:

Sijainti on erinomainen ja hinta kohtuullinen!

Cons:

Siivouksen taso huoneessa oli puutteellinen. Pölyä paljon sänkyjen alla, sängyn helmat likaiset.

2026-10-16 • via Nuitee
A
Amira • solo_traveller • eg
1
Pros:

Location is only Privilege

Cons:

Horrible Staff

2026-10-16 • via Nuitee
B
Bruno • family_with_children • br
9
2026-10-16 • via Nuitee
J
Javier • family_with_children • es
7
2026-10-15 • via Nuitee
A
Adriana • extended_group • es
8
2026-10-15 • via Nuitee
A
Andrea Virginia • family_with_children • es
10
Pros:

Excelente ubicación, muy cómodo, limpio y el staff muy amable.

Cons:

No tiene ascensor y con las maletas las escaleras son un poco complicadas.

2026-10-15 • via Nuitee
H
Helle • couple • dk
8
Vi havde et rigtig godt ophold og kommer gerne igen.
Pros:

Beliggenheden er helt i top.

Cons:

En smule larm på gade tidligt om morgenen.

2026-10-15 • via Nuitee
J
John • couple • gb
6
Pros:

Room was very basic but clean and quiet. Great location.

2026-10-14 • via Nuitee
W
Will • family_with_children • gb
9
Great value
Pros:

Brilliant location,easy check in loads of space..
Would definitely book here again 😁

Cons:

Rooms a bit dated

2026-10-14 • via Nuitee
X
Xana • couple • ar
7
Pros:

La ubicacion, la ducha muy bien.

Cons:

cuarto muy chico. el Hotel esta un poco viejo. Una de las camas el colchon no estaba muy bien.

2026-10-13 • via Nuitee
V
Veronika • solo_traveller • es
10
Pros:

Perfect location and stellar value for the price!

Cons:

I didn’t mind - but there were quite a lot of stairs

2026-10-13 • via Nuitee
שלי • solo_traveller • il
8
Pros:

מיקום מצוין

Cons:

אין ארוחת בוקר
החדר מחולק מוזר וקטן
הניאגרה בשירותים עבדה חלקית...

2026-10-12 • via Nuitee
T
Theodosios • couple • gr
9
Great location
Pros:

The location. Right in the middle of Oxford Street

Cons:

Everything was satisfactory

2026-10-12 • via Nuitee
F
Federica • solo_traveller • it
3
Pros:

Posizione ottima

Cons:

Camera sporchissima con muffa nei cuscini, dopo averlo fatto presente alla struttura non hanno fatto comunque niente. Inoltre la camera non era la stessa della foto che ho prenotato

2026-10-12 • via Nuitee
B
Bezan • extended_group • se
7
2026-10-12 • via Nuitee
S
Steve • couple • gb
8
Decent enough stay
Pros:

Great location. Easy check in. Room was clean and quiet. Not modern or deluxe but did what was needed for a nights stopover.

2026-10-11 • via Nuitee
A
Andrew • solo_traveller • gb
8
Pros:

Location. Room was comfortable. Shower, etc

Cons:

M/a

2026-10-11 • via Nuitee
G
Gürhan • family_with_children • tr
8
Pros:

Konum olarak çok iyi

Cons:

Merdivenler dar ve dik

2026-10-10 • via Nuitee
N
Nana • family_with_children • dk
8
Der var fint
Pros:

.

Cons:

Det kunne være rart hvis der var rene kopper til hver morgen

2026-10-10 • via Nuitee