Chatsworth House Hotel

Hotels
7.4 (1824 reviews)
Central Promenade , Llandudno , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
Bar
See all facilities

Review Highlights

Pros:
Friendly staff
Great pool
Good breakfast
Nice location
Cons:
Inconsistencies in room quality
Dated decor
Bathroom issues

Categories

Cleanliness
6.73
Some parts need cleaning and renovation; general sentiment slightly below expectations.
Service
8.2
Staff were very helpful and friendly, especially at breakfast.
Location
8.24
Ideally located near the seafront and close to restaurants.
Room Quality
6.69
Some rooms described as comfortable, others had tiny bathrooms.
Amenities
7.72
Pool was great, but some decor is dated.
Value for Money
7.18
Basic but clean; food was good, more acceptable than some suggest.
Food and Beverage
6.73
Breakfast was delicious, but inconsistencies reported with quality.
Overall Experience
7.7
Generally positive experiences with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:33

Property Description

Luxurious Amenities
Enjoy a heated indoor pool and separate kids pool at Chatsworth House Hotel. Free WiFi, en suite bathrooms, and flat-screen TVs ensure a comfortable stay for all guests.

Dining and Entertainment
Indulge in delicious meals at the on-site restaurant, and catch live entertainment in the large bar and ballroom in the evenings.

Prime Location
With direct access to the promenade, guests can take leisurely walks along the seafront. Explore nearby attractions like Venue Cymru, Llandudno Ski and Snowboard Centre, and the Great Orme cable car and trams.

Ready to experience seaside luxury? Book your stay at Chatsworth House Hotel now!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 1824 reviews
Cleanliness: 6.73
Service: 8.2
Location: 8.24
Room Quality: 6.69
Amenities: 7.72
Value for Money: 7.18
Food and Beverage: 6.73
Overall Experience: 7.7
J
john solo_traveller gb
3
2026-07-25 via Nuitee
L
Liv81 solo_traveller it
9
2026-07-25 via Nuitee
A
Antonia family_with_children gb
1
Awful never again ..reception staff need training
Pros:

The pool

Cons:

Extremely unhelpful staff on reception was given a room that was difficult to access due to buggy and toddler I could not find it initially it was behind a door on its own with a step no landing view was overlooking a loaded skip dirty mattresses and a backyard with lots of debris after I asked they changed room and not much better for £200 for 2 nights no help offered to move luggage etc from 1 room to another .morning breakfast worst ever staff all young and the whole shift just appeared a drag to them no smiles no welcome only knew one name because the only staff member who was serving on the bar who bothered to introduce himself and talk to my grandaughter was miguel also the woman blonde hair on bar was lovely too .

2026-07-24 via Nuitee
S
Shirley couple gb
8
2026-07-24 via Nuitee
C
Caz solo_traveller gb
6
Central Location
Pros:

Central location

Cons:

I appreciate it is a Victorian Building but it needs a revamp.
Carpets old, marks on walls and dust on side lamps and places at eye level

2026-07-24 via Nuitee
R
Rose solo_traveller gb
9
Pros:

Lovely hotel right on seafront. Could do with bit of update but clean and comfy. Any probs dealt with quickly. Lovely staff, especially on reception. And very helpful and funny barman/ handyman. Came in very handy with his hammer! And cleaner on floor 3 very friendly and helpful. Loved our stay and hope to go back soon! Entertainment was good especially Morgan, think that was his name. Great singer.

Cons:

Nothing all good

2026-07-24 via Nuitee
L
Lisa family_with_children gb
5
Downstairs in bar area lovely, friendly staff
Pros:

Nice hotel, friendly staff

Cons:

Room was very outdated with the most uncomfortable bed, bathroom was very old with broken tiles.

2026-07-23 via Nuitee
C
Craig family_with_children gb
7
Pros:

Pool was clean ,

Cons:

Stained bedding on arrival, poor breakfast

2026-07-23 via Nuitee
A
Adriana family_with_children gb
6
2026-07-22 via Nuitee
H
Hayley solo_traveller gb
6
Was ok
Pros:

Very central

Cons:

Dated and room not that clean shower head I had to hold

2026-07-21 via Nuitee
G
Glyn couple gb
3
Poor in nearly every aspect. Room not made up for our second night
Pros:

Poorly maintained hotel. Dominated by coach trip visitors. Breakfast served late, poor quality and disoraganised

Cons:

Standard of hotel

2026-07-21 via Nuitee
P
Parminder family_with_children gb
2
2026-07-20 via Nuitee
A
Andrew solo_traveller gb
10
Pros:

Location was fantastic, by the seaside, comfortable bed, fantastic hotel.

2026-07-20 via Nuitee
J
Jess couple gb
10
Really nice, lovely little weekend away and waking up to the view was amazing
Pros:

Great location, lovely room and friendly staff

Cons:

Liked everything

2026-07-20 via Nuitee
A
Alexandru solo_traveller gb
1
2026-07-20 via Nuitee
M
M. A. B. solo_traveller gb
8
Inexpensive Victorian hotel on the seafront
Pros:

Clean, helpful staff, free parking on site, excellent location.

Cons:

Breakfast was refunded because they ran out! We were very happy to skip breakfast anyway: it looked pretty awful.

2026-07-20 via Nuitee
P
patricia couple gb
10
2026-07-18 via Nuitee
S
Shaun solo_traveller gb
8
2026-07-18 via Nuitee
S
Steven solo_traveller gb
1
2026-07-17 via Nuitee
P
pete solo_traveller gb
10
2026-07-17 via Nuitee