Chatsworth House Hotel

Hotels
7.4 (1950 reviews)
Central Promenade , Llandudno , GB

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
Bar
See all facilities

Review Highlights

Pros:
Friendly staff
Great pool
Good breakfast
Nice location
Cons:
Inconsistencies in room quality
Dated decor
Bathroom issues

Categories

Cleanliness
6.73
Some parts need cleaning and renovation; general sentiment slightly below expectations.
Service
8.2
Staff were very helpful and friendly, especially at breakfast.
Location
8.24
Ideally located near the seafront and close to restaurants.
Room Quality
6.69
Some rooms described as comfortable, others had tiny bathrooms.
Amenities
7.72
Pool was great, but some decor is dated.
Value for Money
7.18
Basic but clean; food was good, more acceptable than some suggest.
Food and Beverage
6.73
Breakfast was delicious, but inconsistencies reported with quality.
Overall Experience
7.7
Generally positive experiences with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:33

Property Description

Luxurious Amenities
Enjoy a heated indoor pool and separate kids pool at Chatsworth House Hotel. Free WiFi, en suite bathrooms, and flat-screen TVs ensure a comfortable stay for all guests.

Dining and Entertainment
Indulge in delicious meals at the on-site restaurant, and catch live entertainment in the large bar and ballroom in the evenings.

Prime Location
With direct access to the promenade, guests can take leisurely walks along the seafront. Explore nearby attractions like Venue Cymru, Llandudno Ski and Snowboard Centre, and the Great Orme cable car and trams.

Ready to experience seaside luxury? Book your stay at Chatsworth House Hotel now!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

7.4
Based on 1950 reviews
Cleanliness: 6.73
Service: 8.2
Location: 8.24
Room Quality: 6.69
Amenities: 7.72
Value for Money: 7.18
Food and Beverage: 6.73
Overall Experience: 7.7
K
Karen • family_with_children • gb
8
2026-09-18 • via Nuitee
J
Janice • couple • ie
1
Don't book here if you want a clean room!
Pros:

the location of the hotel and the view from our room

Cons:

The room was so dated and not clean! The bedcovers had yellow stains on the outside of the cover so clearly visible to housekeeping, the bed was not up against the wall when we arrived and behind it was full of thick dust and cobwebs. The bathroom had lots of yellow staining on the ceiling. There were no lamps on the beside lockers as there were no plugs near the bed. Overall the room was pretty grim! Ironically housekeeping came knocking at 8:50am with such aggression it made us both jump. Thankfully we were up and packed and ready to get the hell out of there!!!

2026-09-18 • via Nuitee
A
andrew • solo_traveller • gb
6
Pros:

Close to town and pier

Cons:

Noise at night having been woke up twice
Also weren't allowed to book for breakfast as a paying guest

2026-09-17 • via Nuitee
D
Davies • extended_group • gb
9
The stay was really lovely the staff where friendly and helpfull the bedroom was very clean
Pros:

The breakfast was very nice the was every thing you could want for breakfast, the staff very helpfull and friendly

Cons:

The needed to be a member of staff as you went in for breakfast at the table all the time when you gave your room number for where you would sit when its really busy every one just walks in and sits anywhere

2026-09-16 • via Nuitee
K
Kelly • family_with_children • gb
8
Lovely couple of days away.
Pros:

Didn’t not have breakfast at the hotel.

Cons:

Cleanliness of the changing rooms for the pool. Also no private changing area.

2026-09-15 • via Nuitee
D
Dave • family_with_children • gb
9
2026-09-14 • via Nuitee
A
Amanda • couple • gb
7
The stay was ok
Pros:

The location was good, the staff were friendly. The entertainment was good .

Cons:

On arrival we were allocated our room which was not up to standard! The curtains were ripped there was hand marks on the windows, the bedding had a stain on it and the shower glass door was dirty . When I complained the reception gave us another room which was better.
The breakfast was not very good, the cereal was just in big bowls on the side uncovered where anyone could sneeze or cough over them the same goes for the hot food that was uncovered and on one morning a elderly lady put her finger in the beans to see if they were hot which wasn’t very nice to see.

2026-09-13 • via Nuitee
S
seale • couple • gb
2
Won’t be going back
Pros:

It had a lovely view of the Sea

Cons:

No internet at all and staff were not at all interested to try and resolve this.

2026-09-13 • via Nuitee
S
Samuel • couple • gb
10
Great stay friendly staff
Pros:

Excellent

2026-09-07 • via Nuitee
K
Kenneth • solo_traveller • gb
10
2026-09-06 • via Nuitee
A
Anne • family_with_children • gb
10
Lovely stay from start to finish staff were reallly attentive
Pros:

Location was fabulous we have a great room facing the beach we were lucky with the weather too.The breakfast was wonderful plenty of chioce and very fresh . .great service too .. I loved the fact we had the same tae for the duration of our stay

Cons:

Not sure there was anything

2026-09-05 • via Nuitee
K
Kenneth • solo_traveller • au
10
Pros:

Fantastic location right on coast.
Easy walk to pier and town.
They had entertainment at night which was fun.
It's a bit older hotel but was great atmosphere and was like going back in time.
Breakfast was great too

Cons:

Nothing

2026-09-05 • via Nuitee
C
chatinder • solo_traveller • gb
7
Great location, can see management are improving facilities
Pros:

Pool ideal for children. Location to beach and town. Service by staff.

Cons:

Showers/bath facilities not great.
Breakfast time short 8-9.30
Parking during the day difficult to find had to park in local shopping centre while on street parking cleared up.

2026-09-05 • via Nuitee
S
Sylvia • solo_traveller • gb
8
Ok
Pros:

Friendly staff, lifts good, pool lovely

Cons:

Shower needs a good Deep Clean, lots of black mould around bottom of it. Nowhere to put toiletries in shower. Also sink in bedroom not in bathroom due to space.
No one on the bar in day time, had to go to reception to ask them for a drink, realise you cant have someone standing there all day waiting for customers, but the bell they had on the bar didnt work to summon staff

2026-09-04 • via Nuitee
S
Susan christine • couple • gb
5
2026-09-04 • via Nuitee
P
Petch • solo_traveller • gb
10
Pros:

The pool and the entertainment, breakfast great,

Cons:

All good

2026-09-04 • via Nuitee
K
Kevin • family_with_children • im
6
Adequate.
Pros:

Breakfast was ok, the bar was pleasant. Our rooms were ok, but not as big as they looked in pictures.

Cons:

The en-suite was cramped and the bath tap didn't work properly. The hot water was so hot it burned you, yet you couldn't turn the tap off quickly it was so tight. The shower was poor, very little pressure.

2026-09-03 • via Nuitee
L
Lucy • couple • gb
5
Pros:

A little disappointed in all honesty. The pictures were so beautiful but when we showed up to the hotel, it was pretty run down and a bit shabby. The room was nice enough but small things like dusty surfaces and mould in the shower let it down. The staff were lovely so it's a shame that I cannot say my stay was good value for money.

2026-09-03 • via Nuitee
N
Naomi-Jane • family_with_children • gb
9
Comfortable, lovely and worth the money
Pros:

The location and swimming pool

Cons:

Nothing

2026-09-02 • via Nuitee
C
ciaran • solo_traveller • ie
10
2026-09-01 • via Nuitee