Chatsworth House Hotel

Hotels
7.4 (1726 reviews)
Central Promenade , Llandudno , gb

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Children allowed

Facilities

Non-smoking rooms
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Fax/photocopying
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
Kid meals
See all facilities

Review Highlights

Pros:
Friendly staff
Great pool
Good breakfast
Nice location
Cons:
Inconsistencies in room quality
Dated decor
Bathroom issues

Categories

Cleanliness
6.73
Some parts need cleaning and renovation; general sentiment slightly below expectations.
Service
8.2
Staff were very helpful and friendly, especially at breakfast.
Location
8.24
Ideally located near the seafront and close to restaurants.
Room Quality
6.69
Some rooms described as comfortable, others had tiny bathrooms.
Amenities
7.72
Pool was great, but some decor is dated.
Value for Money
7.18
Basic but clean; food was good, more acceptable than some suggest.
Food and Beverage
6.73
Breakfast was delicious, but inconsistencies reported with quality.
Overall Experience
7.7
Generally positive experiences with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:33

Property Description

Luxurious Amenities
Enjoy a heated indoor pool and separate kids pool at Chatsworth House Hotel. Free WiFi, en suite bathrooms, and flat-screen TVs ensure a comfortable stay for all guests.

Dining and Entertainment
Indulge in delicious meals at the on-site restaurant, and catch live entertainment in the large bar and ballroom in the evenings.

Prime Location
With direct access to the promenade, guests can take leisurely walks along the seafront. Explore nearby attractions like Venue Cymru, Llandudno Ski and Snowboard Centre, and the Great Orme cable car and trams.

Ready to experience seaside luxury? Book your stay at Chatsworth House Hotel now!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 1726 reviews
Cleanliness: 6.73
Service: 8.2
Location: 8.24
Room Quality: 6.69
Amenities: 7.72
Value for Money: 7.18
Food and Beverage: 6.73
Overall Experience: 7.7
W
Wander39716592082 • Couples
4
Not exactly what it's says on the tin
Pros:

Stayed a couple of weeks ago for long weekend. first of all the positives. Great location, clean and tidy. Room spacious with plenty of wardrobe space and ample draws. There's absolutely NO free parking like stated even though it states parking spaces on first come first serve basis. Its only staff allowed to park in car park at the back. Parking in street is £7.50 per day via pay meter which is quite complicated to use. No help from staff with this. Found staff quite unhelpful in general and have to say a little unfriendly. Also 4 of us paid for breakfast for following day when we turned up there was no record of this and not on list. However we still had breakfast. One lady seemed to be rushing around doing all the work while some of the younger members of staff didn't seem interested at all and quite frankly looked as so they didn't want to be there. Also there was no phone in the room again as stated on website.

2026-06-13 • via Tripadvisor
M
Maria Clara • family_with_children • gb
5
Reasonable
Pros:

Near everything

Cons:

Very old

2026-06-12 • via Nuitee
D
Daniel • solo_traveller • gb
6
Cons:

Wifi not working draft coming through windows noisy neighbours

2026-06-12 • via Nuitee
C
Charnock • extended_group • gb
7
thoroughly enjoyed my stay
Pros:

sea view

Cons:

narrow corridors
steep steps down to pool

2026-06-12 • via Nuitee
P
Paul • solo_traveller • gb
8
2026-06-11 • via Nuitee
A
Angie • solo_traveller • gb
9
Pros:

Location hotel clean rooms good

Cons:

No desent entertainment need to advertise and buy a bingo machine older people like entertainment

2026-06-11 • via Nuitee
S
Stuart • solo_traveller • gb
5
Pros:

Good location, room size entertainment,room cleaning.sea vlew public parking

Cons:

Lack of room heating even when heater requested.and promised by reception staff. Bathroom recently fitted out but lack of shelves, hooks etc to store items. Bedroom chairs were uncomfortable and split.

2026-06-11 • via Nuitee
J
jennifer • solo_traveller • gb
8
Satisfied
Pros:

The apartment area near the sea.

Cons:

When we came there's no entertainment on Sunday. 😔

2026-06-11 • via Nuitee
N
Nandhinee • solo_traveller • gb
7
2026-06-10 • via Nuitee
D
David • solo_traveller • gb
10
Very enjoyable stay with helpful staff
Pros:

It was clean warm and comfortable within easy reach of town and the beach

Cons:

Not a lot

2026-06-10 • via Nuitee
S
Sally • couple • gb
9
Fantastic mini break
Pros:

The location
The sea view from our room
The breakfast
The staff one woman in particular

Cons:

The fact that b&b have to sit in the middle of the floor because coach trips take priority
The very dirty sofa in our room it needs removing and tipping

2026-06-10 • via Nuitee
B
Bennett • solo_traveller • gb
9
2026-06-10 • via Nuitee
I
Ian • couple • gb
10
Great time
Pros:

Lovely clean room and great beach views

Cons:

Nothing.

2026-06-10 • via Nuitee
A
Alan • solo_traveller • gb
10
Fantastic hotel
Pros:

All staff very helpfull polite room very clean bed very good excellent shower room the BREAKFAST IS EXCELLET EAT HAS YOU LIKE WAITING on staff great poilte

Cons:

Trying to park near hotel has it allways bissy i think there should be more disabled patking bays out side. Of the hotel has been a disabled driver there only 1 bay there nothing to say bad about tje hotel it is in great location

2026-06-09 • via Nuitee
C
Claudio • solo_traveller • us
8
2026-06-09 • via Nuitee
E
Explorer62564061931 • Family
4
Poor quality rooms good location.
Pros:

Not at all how the place is advertised. Lovely location yes! But theres around 20 other hotels on the same strip so any other would have had the same positive aspect for location. Rooms stuck in 80s. flat screen advertised for the Room that barely works with a non functioning remote and can only be heard on full volume and is roughly 15inches. Free WiFi that you need to sign back into almost every hour. A broken toilet flusher that honestly is an easy fix but has clearly been left. Random nails and screws in the walls and 2 electric outputs. So a total of 4 plug sockets. The price we paid does not reflect the quality of the rooms. Just over £300 for a glorified retirement home. We have now compared prices and for the similar price with some being cheaper we could have been more comfortable staying in the hotel. I have never been on holiday and wanted to avoid my room at all costs which is extremely difficult with a 6 year old. The only highlight I have is the swimming pool which even then had tiles missing under the water which resulted in a few scratches on feet. And i pulled around 5 flies and a spider out the pool. The good news is you dont need an alarm as its almost garenteed a seagull will be pecking at your window at 5am (I'm aware the hotel cannot control this issue but its still not pleasant) staff were rude at arrival and ushered us rather unpolitely to the bar area to wait for check in (we had made check in time the room just wasn't ready) the place was an absolute maze inside. And the lift. I have no idea when it was last serviced as absolutely no service certificate was posted inside it. On one occasion I was stood waiting for the doors to close for more than 3 minutes for it to slam shut at a high speed. And the proceed to not move for 5 more mins. If you take the stairs be prepared to have no clue where youll end up bc most doors dont have signage explaining what rooms are on what floor. The place seems clean but when you look past surface level things you can see it does not get cleaned properly. There was a spoon on the floor outside a staff area for the full 4 days I was here which means staff have walked past it many many times through the weekend and choose not to pick it up. There was a staff door left wide open with electrical parts showing which is a clear hazard!.The whole atmosphere screams retirement/care home we had a nice time when not in the hotel itself. Poor advertising and outdated in every aspect.

2026-06-08 • via Tripadvisor
C
Courtney • family_with_children • gb
3
Care home not a hotel. If you’re under the age of 60 find somewhere else.
Pros:

Pool was the highlight of the hotel however pool regularly has dead bugs floating around, missing tiles in kids pool also.

Beds are also comfortable.

Cons:

I didn’t enjoy our stay here at all, it feels more like a care home than a hotel. We spent £309 for 3 nights here. That’s the same rates as main stream hotels like premier etc. while here we had to vacate to our rooms due to other residents soiling themselves in the reception halls. The staff upon arrival were incredibly rude and despite us arriving at our check in time we were ushered aside because our room wasn’t ready. So once we were finally allowed to our room we was welcomed to a 10 inch tv in the corner of the room. Most channels not working, broken tv remote and the volume on the tv itself not working. A broken toilet flusher, and 2 plug sockets. Luckily we just slept here but for the price this place is not worth it. If you’re under the age of 60 find somewhere else to stay.

2026-06-08 • via Nuitee
D
David • couple • gb
8
2026-06-08 • via Nuitee
J
Jackie • solo_traveller • gb
10
Pros:

Very clean room good powerful shower and amazing view..well stocked teas and coffees with biscuits as well

Cons:

The only thing missing for me was a bedside lamp...I have mobility problems so having to get out of bed to go across the room to turn the light on and off was a bit of a problem

2026-06-08 • via Nuitee
S
Sandra • solo_traveller • gb
8
Mini break
Pros:

The friendly and helpful staff on the bar & reception.
Room was comfortable lovely sea view.
Loved the swimming pool.
Good location.

Cons:

Cannot think of anything I didn't like really.
Was ok.

2026-06-08 • via Nuitee