Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Terrace
See all facilities

Review Highlights

Pros:
Good breakfast
Attentive staff
Convenient location
Cons:
Small rooms
Noise issues
Humidity problem

Categories

Cleanliness
7.61
Some guests mentioned noise from cleaning staff and issues with humidity.
Service
9.08
Guests appreciated the attentive staff and breakfast service.
Location
9.12
Many reviews highlighted the central and convenient location.
Room Quality
7.07
Several guests found rooms too small and uncomfortable.
Amenities
8.6
The breakfast and general amenities received positive remarks.
Value for Money
8.06
Overall good value but some room sizes were disappointing for the price.
Food and Beverage
9.11
Breakfast was frequently highlighted as a positive aspect.
Overall Experience
8.58
While there were some downsides, many guests enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:24

Property Description

Prime Location
Hotel Cumbres del Sur is ideally located just steps away from Villarrica lake and the city's main street, offering guests easy access to the heart of Pucón.

Elegant Accommodation
Experience the perfect blend of rustic charm and modern elegance in our guestrooms, each featuring a flat-screen TV, private bathroom, and picturesque views of the surroundings.

Convenient Amenities
Enjoy a complimentary buffet breakfast, free WiFi, and private parking during your stay. Unwind in the shared lounge or seek travel tips from our 24-hour front desk staff.

Ready to experience the beauty of Pucón? Book your stay at Hotel Cumbres del Sur now.

Important information:

The remote control for the parking is provided at the reception.
The parking lot has a capacity for 15 cars.
Please be informed that only credit cards are accepted for prepayment.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Wed, Mar 18, 2026 until Tue, Dec 15, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$12 per person per night when using an available cot.
    Children up to and including 5 years old stay for US$12 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 3052 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 7.07
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 9.11
Overall Experience: 8.58
R
RICHARD ANDRES • couple • cl
4
2026-06-19 • via Nuitee
H
Harry • couple • cl
8
2026-06-19 • via Nuitee
J
Jaime • couple • cl
10
El desayuno fue lo mejor
2026-06-18 • via Nuitee
L
Lagos • extended_group • cl
5
2026-06-15 • via Nuitee
D
DANIELA • family_with_children • cl
9
Pros:

Stand de te y cafe de grano ilimitado
Desayuno buffet excelente
Espacios limpios y agradables

Cons:

Que la habitación esté calentita, pero entiendo que no sabían nuestra hora exacta de llegada.

2026-06-15 • via Nuitee
C
Carlos • solo_traveller • ar
7
2026-06-15 • via Nuitee
P
Pedro • solo_traveller • cl
9
Para un final de semana excelente alojamiento
Pros:

Muy buena vista al volcán, tamaño de la habitación adecuado, era triple, buena ducha calentita, en general la habitación buena, ahhh el desayuno super bueno.

Cons:

Bueno , un aspecto que se puede mejorar es desde la poner un quebra vista un poco mas alto y para el desayuno poner una cafetera de grano para el cafe

2026-06-15 • via Nuitee
P
Paola • extended_group • cl
5
Pros:

nada

Cons:

hotel básico, por el precio no recomendable olor humedad la pieza helada baño con olor a desagüe y ducha baja además el estacionamiento se encontraba lejos del hotel. Personal poco agradable

2026-06-15 • via Nuitee
N
Nicolas • solo_traveller • cl
9
2026-06-13 • via Nuitee
T
Torrejon • solo_traveller • cl
10
2026-06-11 • via Nuitee
D
Daiana • solo_traveller • uy
9
Pros:

Muy lindo hotel, bien ubicado, con cochera cercana

Cons:

Todo estuvo bien

2026-06-11 • via Nuitee
R
Renato • solo_traveller • cl
8
Pros:

La ubicación, la limpieza, el personal y los desayunos.

Cons:

El tamaño de la habitación.

2026-06-11 • via Nuitee
H
Herrmann • solo_traveller • br
10
Pros:

👍👍👍

2026-06-10 • via Nuitee
R
Regina • solo_traveller • us
10
Pros:

It was great!

2026-06-09 • via Nuitee
D
Daniela • couple • cl
8
2026-06-08 • via Nuitee
E
Edith • solo_traveller • cl
9
Pros:

El servicio

Cons:

El balcon vista

2026-06-08 • via Nuitee
M
Maria teresa • extended_group • cl
7
Precio calidad está bien
Pros:

Que estaba limpio a pocas cuadras del centro

Cons:

Que no tenía ascensor por lo tanto para personas con problemas de movilidad no lo recomiendo ya que tiene piezas en el primer piso pero no tienen ventanas

2026-06-08 • via Nuitee
L
Livia Henseler • solo_traveller • ch
10
Pros:

Super leckeres Frühstück. nette u.hilfsbereite Mitarbeiter. :-) Sehr zentral und Städchen ist zu Fuss sehr gut erreichbar.

2026-06-08 • via Nuitee
P
PATOO • solo_traveller • ar
9
Pros:

El desayuno excelente

Cons:

Mucho calor en la habitación

2026-06-08 • via Nuitee
J
Jefté • couple • br
10
Excelente local para ficar, recomendo muito para turistas.
Pros:

Instalações novas e limpas. Café da manhã bem servido. Localização ótima.

Cons:

Nada que não gostei. Só faltou a famosa palta no café da manhã.

2026-06-06 • via Nuitee