Maki Hotel

Hotels
9.3 (610 reviews)
Uruguay 640 , Pucón , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Breakfast variety issues
Room size concerns

Categories

Cleanliness
9.3
The facility was clean and appealing; overall cleanliness was frequently highlighted.
Service
9.8
Staff were frequently described as friendly and helpful despite some unpleasant interactions.
Location
9.8
Multiple reviews highlighted the great location, central yet quiet.
Room Quality
8.8
Rooms were generally described as cozy and clean, though some comments mention size issues.
Amenities
9.3
Amenities such as parking and breakfast services were positively mentioned, though some could be improved.
Value for Money
9.3
The overall value received is perceived as good for the price, although some costs were questioned.
Food and Beverage
8.3
Good breakfast options were noted, but variety and replenishment issues were mentioned.
Overall Experience
9.8
Overall experience was rated positively with many mentioning their intention to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:29

Property Description

Garden Oasis and Modern Comforts
Maki Hotel, nestled in Pucón, offers a serene escape with a lush garden, shared lounge, and inviting terrace. The rooms feature modern amenities like flat-screen TVs, air conditioning, and private bathrooms. Some even boast charming balconies for a perfect morning coffee spot.

Convenient Services and Shuttle Access
Guests at Maki Hotel enjoy a 24-hour front desk, room service, and complimentary WiFi throughout the property. The added convenience of a shuttle service makes exploring nearby attractions like Ojos del Caburgua Waterfall and Huerquehue National Park a breeze.

Explore Nature's Wonders
With Villarrica National Park just a short drive away and Meneteue Hot Springs within reach, Maki Hotel is the ideal base for nature enthusiasts. Unwind in comfort after a day of adventure and make lasting memories in this picturesque setting.

Experience tranquility and convenience at Maki Hotel. Book your stay now for a memorable getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.3
Based on 610 reviews
Cleanliness: 9.3
Service: 9.8
Location: 9.8
Room Quality: 8.8
Amenities: 9.3
Value for Money: 9.3
Food and Beverage: 8.3
Overall Experience: 9.8
M
Maria Elena • extended_group • cl
9
Cons:

La grifería del lavamanos es alta y fija ( se ve bonita) pero es incómoda.

2026-06-20 • via Nuitee
M
Maria Teresa • solo_traveller • cl
10
2026-06-16 • via Nuitee
L
Luis Ramon • solo_traveller • cl
10
2026-06-13 • via Nuitee
V
Verónica Chinchón Solis de Ovando • solo_traveller • cl
10
Hermoso hotel boutique, con una buena ubicación para caminar Pucón.
Pros:

Hotel chiquito, muy acogedor y con una linda decoración. Nos gustó mucho el desayuno y la amabilidad del personal.

Cons:

Me gustó todo.

2026-06-01 • via Nuitee
M
Meli Maldonado • family_with_children • co
10
Maravilloso
Pros:

La comodidad del hotel, su rico desayuno, la amabilidad de todas las personas en el hotel fue estupenda. La pasamos muy rico en familia y disfrutamos las comodidades del hotel y de la ciudad.

Cons:

Nada q agregar

2026-06-01 • via Nuitee
P
Paula • couple • ar
10
Pros:

Excelente el personal del hotel! Muy amables y riquísimo desayuno. Muy buena ubicación cerca del centro

2026-05-27 • via Nuitee
R
Roberto • family_with_children • ar
9
Muy buena opción a pasos de la zona céntrica.
Pros:

La ubicación es excelente, a pasos de la avenida centrica. El desayuno completisimo. Las camas y almohadas comodisimas. El personal muy amable.

Cons:

Nuestra habitación (cama matrimonial) no estuvo mal, pero un poco chica, no era cómodo circular.

2026-05-26 • via Nuitee
M
Miguel Cornelio Saavedra • solo_traveller • cl
9
Pros:

Ubicacion y desayuno

Cons:

Nada

2026-05-25 • via Nuitee
R
Ricardo • couple • cl
10
Agradable.
Pros:

habitación, desayuno, atención del personal y dueños, ubicación, estacionamiento, etc.

Cons:

No aplica en nuestro caso.

2026-05-25 • via Nuitee
F
Francisco • solo_traveller • cl
8
2026-05-20 • via Nuitee
C
carlos • couple • cl
9
2026-05-20 • via Nuitee
D
David • family_with_children • gb
10
Acogedor y estiloso hotel en Pucon. El desayuno fue perfecto. Estacionamiento con portón dentro del mismo hotel.
Pros:

El ambiente y el desayuno

2026-05-06 • via Nuitee
J
Juan • family_with_children • cl
8
Bueno , acogedor y tranquilo
Pros:

Buen desayuno , buena atención y muy limpio.

Cons:

Producto de fuerte viento de sur las ventanas del dormitorio se mueven muy fuerte y por los ruidos era dificultoso poder dormir.

2026-05-04 • via Nuitee
P
Paula • solo_traveller • cl
7
2026-05-03 • via Nuitee
M
maria virginia • couple • ar
10
2026-04-29 • via Nuitee
R
Ricardo • solo_traveller • cl
8
2026-04-27 • via Nuitee
V
Victoria • solo_traveller • ar
10
Pros:

La atención de todos excepcional! Gonzalo atento a todo y josefina super cálida. No recuerdo el nombre del chico cuando llegamos q fue super amoroso también y las chicas del desayuno tb. El desayuno espectacular! Todo rico y fresco ! Las camas comodisimas y grandes! Una estadía super! Volveremos sin dudas! Gracias a todos en Maki!

Cons:

Nada malo! Todo excelente!

2026-04-26 • via Nuitee
G
Guido • couple • de
9
Gerne wieder
Pros:

Die Lage ist 👍 nur wenige Minuten zum Busbahnhof. Das Frühstück wird mit viel Liebe zubereitet.

Cons:

Die Zimmer sind relativ klein mit zwei Koffer

2026-04-22 • via Nuitee
M
Maria Teresa • family_with_children • cl
10
Lindo lugar para ir en familia
Pros:

Todo! Muy bonito

Cons:

Todo muy lindo

2026-04-19 • via Nuitee
L
Laan • solo_traveller • br
10
Hotel agradavel e charmoso na sempre linda Pucón.
Pros:

Hotel charmoso, com construção e decoração bela e singular, com atenção a cada detalhe. Boa localizado, com bela vista para o vulcão. Equipe atenciosa e simpática. Café da manhã variado, saboroso e preparado com espero.

Cons:

Falta um cesto de lixo dentro do quarto, além do existente no banheiro..

2026-04-17 • via Nuitee