Koncept Residence Hotel

Hotels
•
Independent
8.8 (1283 reviews)
Briješcanska, 23, Sarajevo, 71000 , Sarajevo , BA
387-33-483010

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Facilities

Free breakfast
Express check-out
Free bicycles on site
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Continental breakfast
Designated smoking area
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly staff
Modern facilities
Cons:
Parking challenges
Booking issue with rude service

Categories

Cleanliness
7.88
Some issues reported with room cleanliness, such as water pooling in the bathroom.
Service
9.35
Staff were generally described as kind and accommodating, although one review reported rude service during a booking issue.
Location
8.89
Central location with good access to amenities.
Room Quality
8.34
Rooms were mostly clean and modern, but issues with heating and mattress quality were noted.
Amenities
8.87
Facilities like the wellness center were praised, although parking poses a challenge.
Value for Money
8.83
Good value regarding services provided, despite a major booking issue.
Food and Beverage
9.38
Breakfast received high praise for variety and quality.
Overall Experience
8.85
Mixed experiences with some highlights overshadowed by a significant booking mishap.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:27

Property Description

Luxurious Amenities and Features
Indulge in onsite massages and soak in the view from the terrace. Enjoy complimentary Wi-Fi, concierge services, and onsite shopping.

Dining and Refreshment Options
Savor meals at the restaurant, grab snacks at the cafe, or order room service. Unwind with a drink at the bar/lounge and start your day with a complimentary continental breakfast.

Convenient Services and Accommodations
Benefit from express check-in/out, dry cleaning, and free self-parking. Stay in one of the 55 uniquely decorated guestrooms with fireplaces, pillowtop beds, and premium bedding. Cook in your private kitchen, stay entertained with cable TV, and stay connected with free Wi-Fi.

Book now for a lavish stay at Koncept Residence Hotel!

Important information:

  • Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJJ

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Individually-wrapped food options are available for lunch

See all policies

Location

Guest Reviews

8.8
Based on 1283 reviews
Cleanliness: 7.88
Service: 9.35
Location: 8.89
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 9.38
Overall Experience: 8.85
C
Cemalettin • solo_traveller • tr
6
2026-06-13 • via Nuitee
Γρηγορης • extended_group • gr
8
Καλη!!
Cons:

Ηταν λιγο μακρια απο το κεντρο μιση ωρα με το τραμ ενω το εδιχνε στο χαρτη οτι ηταν στο κεντρο .
το δωματιο ηταν κοντα στο δρομο και εχειχε πολυ φασαρια.

2026-06-12 • via Nuitee
Ádám • couple • hu
10
2026-06-10 • via Nuitee
A
Amar • solo_traveller • de
10
2026-06-08 • via Nuitee
H
hcabuk • family_with_children • de
7
Pros:

Die Zimmer sind sehr geräumig. man hat viel Platz. Wir hatten uns das Appartment im obersten Stockwerk gemietet. Dies war sehr geräumig. Die Zimmer waren sehr sauber. Das Bett war sehr gemütlich. Es war ein zusätzlicher Wohnbereich mit TV und Küche vorhanden.

Cons:

In der Küche waren kein Besteck.
An einem Tag waren Bauarbeiten am Dach, sodass in der Früh sehr laut war. Dies war aber nur 1 Tag von 3 Tagen Aufenthalt.

2026-06-05 • via Nuitee
B
Branka • couple • gb
10
Happy time
Pros:

We were very pleased

2026-06-05 • via Nuitee
U
Umar • solo_traveller • pk
10
2026-06-03 • via Nuitee
M
Mikail • family_with_children • tr
9
2026-06-03 • via Nuitee
H
hadi • couple • sa
8
جيده
Pros:

تعامل الموظف في الاستقبال وموقع الفندق

Cons:

السرير لم يكن مريح

2026-06-02 • via Nuitee
S
S1obodan • solo_traveller • rs
7
Cons:

Nismo dobili sobu koju smo rezervisali pod izgovorom da je greška do Bookinga. Greška može biti samo do hotela. Dobili smo samo veoma loš izgovor bez umanjenja iznosa posto je soba koju smo dobili u momentu rezervacije bila znatno jeftinija. Pošto smo bili samo u prolazu nismo imali želju da se ubeđujemo, ali ovo je veoma neprofesionalno.

2026-06-02 • via Nuitee
I
Ibrahim • couple • de
10
Pros:

Alles hervorragend top Hotel Mitarbeiter freundlich

2026-06-02 • via Nuitee
J
Jelena • couple • rs
10
2026-06-01 • via Nuitee
A
alem • solo_traveller • ch
10
2026-05-31 • via Nuitee
A
Aleksandar • solo_traveller • ba
8
2026-05-30 • via Nuitee
H
Haris • couple • ba
10
Pros:

Vrhunski hotel
Čista desetka
Usluga, osoblje, čistoća sve za 10.

2026-05-30 • via Nuitee
C
Csaba • couple • hu
9
best option for Sarajevo visit
Pros:

Modern hotel with comfortable rooms and very good service, in a very good location next to the highway and 5 minutes from the tram stop!

2026-05-28 • via Nuitee
Z
Zoltán • extended_group • hu
8
2026-05-28 • via Nuitee
I
Ivica • couple • hr
9
2026-05-27 • via Nuitee
E
Eva • solo_traveller • hu
7
Pros:

The staff were friendly. The bed was very confortable. The breakfast had good choices.

Cons:

There wasn't any hot (not even warm) water in the morning to have a shower before 8am. I ran the tap for 4-5 min but it was cold. The room (where we were) was noisy the cars all night g
oing also at 6 am they started to cut the grass.

2026-05-26 • via Nuitee
S
Sava • couple • rs
9
Fin hotel za kraci boravak
Pros:

Osoblje ljubazno, prostrana soba.

Cons:

Lokacija i nije nesto spektakularna.

2026-05-26 • via Nuitee