Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly staff
Modern facilities
Cons:
Parking challenges
Booking issue with rude service

Categories

Cleanliness
7.88
Some issues reported with room cleanliness, such as water pooling in the bathroom.
Service
9.35
Staff were generally described as kind and accommodating, although one review reported rude service during a booking issue.
Location
8.89
Central location with good access to amenities.
Room Quality
8.34
Rooms were mostly clean and modern, but issues with heating and mattress quality were noted.
Amenities
8.87
Facilities like the wellness center were praised, although parking poses a challenge.
Value for Money
8.83
Good value regarding services provided, despite a major booking issue.
Food and Beverage
9.38
Breakfast received high praise for variety and quality.
Overall Experience
8.85
Mixed experiences with some highlights overshadowed by a significant booking mishap.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:27

Property Description

Luxurious Accommodation
Hotel Koncept Residence, located in Sarajevo, offers a 4-star experience just 5.5 km from Sarajevo War Tunnel. Guests can enjoy air-conditioned rooms with modern amenities like a flat-screen TV, fridge, and private bathroom.

Convenient Facilities
This hotel provides a shared lounge, free private parking, terrace, and a restaurant. With a 24-hour front desk, concierge service, and free WiFi, guests can expect a seamless stay.

Prime Location
Explore nearby attractions such as Latin Bridge and Sebilj Fountain, both just a short distance away. And with Sarajevo International Airport only 3 km from the hotel, your journey is made easy.

Book your stay at Hotel Koncept Residence for a memorable experience in Sarajevo!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJJ

Location

Guest Reviews

Cleanliness: 7.88
Service: 9.35
Location: 8.89
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 9.38
Overall Experience: 8.85
C
Carlos • couple • es
10
Pros:

Las habitaciones son cómodas y amplias. Cerca del aeropuerto y el personal muy amable te gestiona el taxi

2026-08-29 • via Nuitee
K
Karlo • couple • hr
10
2026-08-29 • via Nuitee
I
Iwona • couple • pl
10
Bardzo polecam
Pros:

Lokalizacja, czystość, bezpieczeństwo

2026-08-27 • via Nuitee
S
Salwa • extended_group • sa
10
2026-08-27 • via Nuitee
M
Mirzela • solo_traveller • hr
10
Pros:

Ljubazno osoblje, cista i prostrana,jako velika soba,raznovrstan dorucak svedski stol

Cons:

Parking ima ispred hotela, ali nema dovoljno mjesta,lose organizirano,cuvaju jedan dio parkinga za autobus pa postoji mogucnost da necete imati gdje parkirati. Vrata od tus kabine su potrgana i sve curi voda po podu,poplava u kupaoni bude

2026-08-27 • via Nuitee
M
Mansour • couple • sa
8
2026-08-26 • via Nuitee
H
Hubert • extended_group • pl
10
2026-08-26 • via Nuitee
T
Tylko Falubaz • solo_traveller • pl
10
2026-08-25 • via Nuitee
O
Opieczyński • couple • pl
7
2026-08-25 • via Nuitee
B
Brunno • family_with_children • ie
4
2026-08-25 • via Nuitee
M
Mohammed • extended_group • om
10
روعه
Pros:

كل شي

Cons:

لا شي

2026-08-25 • via Nuitee
M
Mohammed • extended_group • om
10
استثنائي
Pros:

الافطار والموظفون

Cons:

بعض الاوقات المواقف مزحومه

2026-08-25 • via Nuitee
O
Omar • couple • sa
10
2026-08-24 • via Nuitee
F
Fatih • extended_group • tr
10
2026-08-24 • via Nuitee
J
Jelena • couple • rs
9
Cons:

Senzor u kupatilu kratko traje,voda iz lavaboa slabo ide,to je vec treci put da se desava,a svaki put smo bili u drugoj sobi. Sve ostalo je zadovoljavajuce.

2026-08-24 • via Nuitee
M
Malanovic • solo_traveller • at
6
4 Bett Zimmerwohnung nicht nutzbar durch Lautstärke der Klima an der Fassade!
Pros:

Lift ,Parkplatz die Freundlichkeit der Mitarbeiter,Frühstück war hervorragend wirklich sehr sehr gut. Das Zimmer war auch sehr schön bis auf die Lautstärke in der Nacht nicht nutzbar.

Cons:

Zimmer 404 glau ich war das wenn man aus dem Lift rausgeht dann rechts kann ich niemandem empfehlen da es in der Nacht extrem Laut war .
Alle Zimmer auf der Seite sind nicht zu empfehlen die Klimageräte sind dort an der Fassade montiert und es wird alles in die Wohnung übertragen.
In der Früh hat es kein warmes Wasser gegeben.
Im Badezimmer war Schimmel an den Fugen.
Es war auch nicht gut gesaugt waren Essensreste auf dem Boden.

2026-08-24 • via Nuitee
E
Elma • extended_group • at
10
2026-08-24 • via Nuitee
D
Dragos • extended_group • ro
9
2026-08-24 • via Nuitee
I
Ivona • solo_traveller • hr
3
2026-08-24 • via Nuitee
L
Lamia • family_with_children • sa
1
Cons:

We asked to change rooms because ours was hot, but they refused. They also took our passports without any right to do so—just to force us to pay more; it seems their only policy is extracting extra payment. They made me pay more by holding onto the passport and refusing to return it; I even asked them to simply take a photo of our IDs and give the passport back, but they refused.

2026-08-23 • via Nuitee