Koncept Residence Hotel

Hotels
•
Independent
8.8 (1283 reviews)
Briješcanska, 23, Sarajevo, 71000 , Sarajevo , BA
387-33-483010

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Facilities

Free breakfast
Express check-out
Free bicycles on site
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Continental breakfast
Designated smoking area
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly staff
Modern facilities
Cons:
Parking challenges
Booking issue with rude service

Categories

Cleanliness
7.88
Some issues reported with room cleanliness, such as water pooling in the bathroom.
Service
9.35
Staff were generally described as kind and accommodating, although one review reported rude service during a booking issue.
Location
8.89
Central location with good access to amenities.
Room Quality
8.34
Rooms were mostly clean and modern, but issues with heating and mattress quality were noted.
Amenities
8.87
Facilities like the wellness center were praised, although parking poses a challenge.
Value for Money
8.83
Good value regarding services provided, despite a major booking issue.
Food and Beverage
9.38
Breakfast received high praise for variety and quality.
Overall Experience
8.85
Mixed experiences with some highlights overshadowed by a significant booking mishap.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:27

Property Description

Luxurious Amenities and Features
Indulge in onsite massages and soak in the view from the terrace. Enjoy complimentary Wi-Fi, concierge services, and onsite shopping.

Dining and Refreshment Options
Savor meals at the restaurant, grab snacks at the cafe, or order room service. Unwind with a drink at the bar/lounge and start your day with a complimentary continental breakfast.

Convenient Services and Accommodations
Benefit from express check-in/out, dry cleaning, and free self-parking. Stay in one of the 55 uniquely decorated guestrooms with fireplaces, pillowtop beds, and premium bedding. Cook in your private kitchen, stay entertained with cable TV, and stay connected with free Wi-Fi.

Book now for a lavish stay at Koncept Residence Hotel!

Important information:

  • Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJJ

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Individually-wrapped food options are available for lunch

See all policies

Location

Guest Reviews

8.8
Based on 1283 reviews
Cleanliness: 7.88
Service: 9.35
Location: 8.89
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 9.38
Overall Experience: 8.85
A
A. • solo_traveller • ba
10
2026-07-25 • via Nuitee
B
Batol • couple • se
8
2026-07-25 • via Nuitee
A
Areej • extended_group • sa
4
ماحبيت السكن الحسنة الوحيدة سعره فقط وانه قريب من المطار
Pros:

Close to the airport

Cons:

The rooms not like the pictures.
There is no hotel services such as cleaning, water, coffee..etc

2026-07-24 • via Nuitee
J
Jens • extended_group • de
10
Sehr angenehmer Aufenthalt.
Pros:

Sehr freundlicher Empfang, super Restaurant.
.

Cons:

Einzig, die Parkplatzsituation ist etwas schwierig.
Unbedingt vorher anfragen.

2026-07-24 • via Nuitee
M
Mohanad • solo_traveller • de
9
2026-07-23 • via Nuitee
B
Blenk • solo_traveller • de
10
Pros:

كل شي كان جميل وا نطف

Cons:

الاسف كراج السيارات كان سيء لانه صغير كثيرا.

2026-07-23 • via Nuitee
F
Fatih K. • family_with_children • at
5
2026-07-23 • via Nuitee
E
Evrim • extended_group • tr
9
Herkese tavsiye ederim, tereddüt etmeden rezervasyon yapabilirler. Güvenilir bir otel
Pros:

Öncelikle çalışanları çok güler yüzlü ve yardımseverdi. Otel kriterlerinde birinci sırada temizlik önemlidir benim için ve ben bu konuda da çok memnun kaldım. Kahvaltıları da güzeldi, açık büfede ürünler bittikçe yenisi de ekleniyordu.

2026-07-23 • via Nuitee
M
MARYAM • family_with_children • ba
7
جيدة جداً
Pros:

النظافه و تعاون موظفة الاستقبال

Cons:

دورة المياه سيئة / الافطار ليس بالمستوى المطلوب

2026-07-23 • via Nuitee
W
WedranaT • family_with_children • hr
10
Pros:

Ljubazno osoblje, fin i raznolik doručak, čiste sobe

2026-07-22 • via Nuitee
E
Edin • family_with_children • se
9
Pros:

Det var trevligt och låg bra till förbindelserna med kollektivtrafiken.

2026-07-22 • via Nuitee
الطلحي • couple • sa
7
2026-07-22 • via Nuitee
A
Adnan • solo_traveller • ch
9
2026-07-21 • via Nuitee
Q
Qasem • solo_traveller • sa
5
2026-07-21 • via Nuitee
A
Abu-Fisal • solo_traveller • sa
6
Pros:

الغرف واسعه ونظيفه متوافر مواقف ،الافطار جيد .

Cons:

السفتي بوكس لا يعمل وطلبت المساعده لاصلحه ولم يتم ، عند المغادره لا يوجد موظف لتحميل الشنط وحملتها بنفسي الي الدور الارضي وتم مساعدتي من موظف الاستقبال.

2026-07-21 • via Nuitee
V
Vadym • solo_traveller • ua
9
2026-07-21 • via Nuitee
A
Almarxoqi • couple • sa
7
Pros:

قريب من المطار وهو فندق نظيف وممتاز للسكن

Cons:

لا توجد ضيافه في الغرفه او شامبو وهو بعيد عن مركز المدينة

2026-07-21 • via Nuitee
A
amell • solo_traveller • si
10
2026-07-21 • via Nuitee
H
Hatim • couple • sa
10
2026-07-20 • via Nuitee
D
Dragana • family_with_children • rs
10
2026-07-19 • via Nuitee