citizenM Copenhagen Radhuspladsen

Hotels
•
CitizenM
9 (10211 reviews)
H.C. Andersens Boulevard 12 , Copenhagen , dk
+45 89 88 07 77

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Luggage storage
Bar
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Good breakfast options
Cons:
Cleanliness issues
Rooms too cold or small

Categories

Cleanliness
8
Several reviews mentioned issues with cleanliness, including hair found in the sheets and general concerns about room maintenance.
Service
10
A majority of reviews praised the staff for being friendly, helpful, and accommodating.
Location
10
The location was frequently highlighted as excellent, with proximity to attractions and public transport.
Room Quality
8.5
Some guests found the rooms to be enjoyable but mentioned issues like small size or cold temperatures.
Amenities
8.5
Amenities like technology in rooms were appreciated, but some guests found them lacking.
Value for Money
8.5
While some found the price elevated, others suggested it was reasonable for the quality provided.
Food and Beverage
9
Breakfast was mentioned as good by many, contributing to positive sentiments about value.
Overall Experience
9.5
Overall positive experiences, with a focus on enjoyment and willingness to recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:22

Property Description

Artistic Design by Local Danish Artists
Experience a unique stay at citizenM Copenhagen Radhuspladsen, where the property is adorned with murals by local Danish artists, creating a vibrant and culturally rich ambiance both inside and out.

Smart Room Technology
Enjoy ultimate control and convenience with the room iPad and citizenM app, allowing you to personalize your room ambiance with ease. Stream your favorite shows seamlessly via Chromecast on the in-room TV and unwind in the modern and tech-savvy environment.

Convenient Location and Modern Amenities
Indulge in a buffet breakfast each morning, make use of the stylish meeting rooms, and take in stunning city views from your room. With a steam shower for relaxation, this 4-star hotel offers the perfect blend of comfort and sophistication.

Book your stay at citizenM Copenhagen Radhuspladsen for a memorable and tech-savvy hotel experience.

Important information:

Reservation should be guaranteed with a valid credit card.

We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.

When booking 10 rooms or more, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 10211 reviews
Cleanliness: 8
Service: 10
Location: 10
Room Quality: 8.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9.5
A
Aziz • couple • tr
6
Çok iyi değildi kısacası ama konumu güzel
Pros:

Konumu çok güzeldi

Cons:

İki gece klimalar devamlı soğuk üflüyordu çözemediler ertesi gün çözüldü oda temizliği yapılmadı hiç duş için Duşakabin yoktu perde var onu

2026-07-25 • via Nuitee
O
Oklinska • solo_traveller • pl
10
Ideal for a short city break
Pros:

I stayed at the hotel for two nights while travelling solo, and I was looking for a safe, well‑connected place close to the metro. The location turned out to be excellent! It’s very easy to reach from the airport via metro line M2 with a quick transfer to M3 or M4. The room was spotless, exceptionally quiet, and both check‑in and check‑out were fast and effortless. I would recommend this hotel for anyone planning a short, comfortable city break in Copenhagen.

2026-07-25 • via Nuitee
W
Wenche • couple • no
8
2026-07-25 • via Nuitee
M
MARTIN • couple • ch
10
2026-07-25 • via Nuitee
S
Sandra • solo_traveller • ch
7
2026-07-24 • via Nuitee
A
Aisling • family_with_children • ie
8
Pros:

Quirky decor, practical, good location, good size room.

Cons:

Asked for high floor. Was on floor 3 not very high expected 5 or 6 .

2026-07-24 • via Nuitee
S
Simona • family_with_children • lt
9
Pros:

Excellent location — all the main attractions can be reached on foot. Our room faced the inner courtyard, so despite being right in the city centre and close to the street, it was very quiet. The staff were very helpful and allowed us to leave our luggage in lockers after check-out. We also arrived earlier than the official check-in time and were able to access our room straight away.

Cons:

We enjoyed everything about our stay. The only thing we missed was having a coffee machine or a kettle in the room so we could make tea or coffee. Of course, both were available at reception for an additional charge.

2026-07-24 • via Nuitee
B
Benjamin • solo_traveller • ch
9
Super Konzept, macht Spass da zu übernachten
2026-07-24 • via Nuitee
S
Suleyman Burak • solo_traveller • tr
9
Value for money, good location, clean hotel
Pros:

Good location, clean room and common areas, helpful staff👍🏼

2026-07-23 • via Nuitee
E
El Gold • solo_traveller • gb
7
Pros:

Clean

Cons:

A bit cold and clinical for me

2026-07-22 • via Nuitee
A
Alberto • solo_traveller • it
10
2026-07-21 • via Nuitee
H
Hilary • couple • us
7
The hotel and staff were great. The location was perfect. The room, though small, was very nice. I had a few issues with
Pros:

Location, modern, clean

Cons:

The shower head didn’t work properly, and the water temperature wasn’t optimal. Also, I had issues with connecting to casting my phone to the tv.

2026-07-21 • via Nuitee
R
Ronnie • solo_traveller • il
8
Pros:

מלון חמוד במיקום מרכזי, השירות היה טוב.

Cons:

יחסית יקר, הטאבלט בחדר מגניב אך בעייתי מהרבה בחינות.

2026-07-21 • via Nuitee
A
Anna • solo_traveller • it
10
Pros:

Ottima posizione e ottimo rapporto qualità prezzo! La camera è ben disposta e arredata. Ci sono anche le tapparelle per avere più buio durante la notte e riuscire a dormire qualche oretta in più al mattino. I servizi in camera sono controllati tramite un app che consente anche di cambiare i colori delle luci...molto carino! Letti comodi e doppi cuscini.

2026-07-21 • via Nuitee
A
Alessandra • couple • it
8
Molto buono, tornerei al CitizenM
Pros:

La posizione è la camera pulita, confortevole e funzionale

Cons:

L’edificio è un po’ vecchio

2026-07-21 • via Nuitee
P
Paula • solo_traveller • gb
8
Central Copenhagen
Pros:

Location fantastic, very close to the railway station. So easy to check in, loved how much of the check in and room controls was done via an ipad. Staff were very friendly, even at 5 am.
Bar was fantastic. I had an excellent cocktail.

Cons:

The bathroom was basically inside the bedroom, not very private. The sink was literally in the bedroom. The bed was also against the wall, one person had to climb over the other to get out of the bed. Quite noisy at night.

2026-07-20 • via Nuitee
L
Lilia • solo_traveller • de
10
Pros:

Das Hotel bietet ein modernes und durchdachtes Konzept - vieles lässt sich bequem über das iPad steuern.
Die Zimmer sind zwar eher klein, aber der vorhandene Platz ist sehr gut genutzt und alles ist sinnvoll integriert.
Die Lage des Hotels ist hervorragend und ein großer Pluspunkt. Das Frühstück habe ich nicht ausprobiert, daher kann ich dazu keine Bewertung abgeben.
Besonders praktisch fand ich den Check-out: Am letzten Tag konnte ich mein Gepäck ganz unkompliziert über mein eigenes Smartphone und meine E-Mail reservieren und später ohne Personal per Handy öffnen und abholen. Das war einfach, schnell und sehr komfortabel.

Cons:

Als kleines Verbesserungspotenzial würde ich anmerken, dass keine Hausschuhe im Zimmer vorhanden waren. Außerdem könnten die Kalkablagerungen im Badezimmer gründlicher entfernt werden.

Diese Punkte haben meinen Aufenthalt jedoch kaum beeinträchtigt. Insgesamt hatte ich eine sehr positive Erfahrung und würde das Hotel jederzeit weiterempfehlen.

2026-07-20 • via Nuitee
A
Alvaro • couple • es
9
2026-07-20 • via Nuitee
V
Viviana • couple • us
10
2026-07-20 • via Nuitee
A
Allan • couple • us
8
Pros:

Cleanliness, excellent staff

Cons:

Small rooms , no coffee maker

2026-07-20 • via Nuitee