citizenM Copenhagen Radhuspladsen

Hotels
9 (10399 reviews)
H.C. Andersens Boulevard 12 , Copenhagen , DK

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Luggage storage
Bar
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Good breakfast options
Cons:
Cleanliness issues
Rooms too cold or small

Categories

Cleanliness
8
Several reviews mentioned issues with cleanliness, including hair found in the sheets and general concerns about room maintenance.
Service
10
A majority of reviews praised the staff for being friendly, helpful, and accommodating.
Location
10
The location was frequently highlighted as excellent, with proximity to attractions and public transport.
Room Quality
8.5
Some guests found the rooms to be enjoyable but mentioned issues like small size or cold temperatures.
Amenities
8.5
Amenities like technology in rooms were appreciated, but some guests found them lacking.
Value for Money
8.5
While some found the price elevated, others suggested it was reasonable for the quality provided.
Food and Beverage
9
Breakfast was mentioned as good by many, contributing to positive sentiments about value.
Overall Experience
9.5
Overall positive experiences, with a focus on enjoyment and willingness to recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:22

Property Description

Artistic Design by Local Danish Artists
Experience a unique stay at citizenM Copenhagen Radhuspladsen, where the property is adorned with murals by local Danish artists, creating a vibrant and culturally rich ambiance both inside and out.

Smart Room Technology
Enjoy ultimate control and convenience with the room iPad and citizenM app, allowing you to personalize your room ambiance with ease. Stream your favorite shows seamlessly via Chromecast on the in-room TV and unwind in the modern and tech-savvy environment.

Convenient Location and Modern Amenities
Indulge in a buffet breakfast each morning, make use of the stylish meeting rooms, and take in stunning city views from your room. With a steam shower for relaxation, this 4-star hotel offers the perfect blend of comfort and sophistication.

Book your stay at citizenM Copenhagen Radhuspladsen for a memorable and tech-savvy hotel experience.

Important information:

Reservation should be guaranteed with a valid credit card.

We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.

When booking 10 rooms or more, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPH

Location

Guest Reviews

9
Based on 10399 reviews
Cleanliness: 8
Service: 10
Location: 10
Room Quality: 8.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9.5
B
Benjamin • couple • gb
9
2026-09-19 • via Nuitee
S
Sylvía • couple • is
10
Cons:

the shower didnt have a good flow

2026-09-18 • via Nuitee
J
John • couple • gb
9
Excellent location for transport links, sights and shopping. Fun design & roof bar.
Pros:

Excellent location for sights & public transport. Fun design throughout. Rooftop bar with striking views and great variety of seating options. Bar staff (esp Gaston) very helpful. Vanity basin in room was useful. Fridge also useful.

Cons:

No kettle or coffee machine. Room on the smallish side with no walking space around the bed but for us this was offset by good views of the square.

2026-09-18 • via Nuitee
I
Itamar • couple • il
10
2026-09-17 • via Nuitee
T
Tal • solo_traveller • il
6
2026-09-17 • via Nuitee
R
Roberta • couple • ch
9
Pros:

Lage

Cons:

Das man auswählen muss, wann gereinigt wird.

2026-09-17 • via Nuitee
B
Biljana • solo_traveller • ae
10
2026-09-17 • via Nuitee
M
Miguel • couple • it
10
2026-09-17 • via Nuitee
D
Daniel Peychev • solo_traveller • bg
10
Pros:

On my second visit I can confirm: convenient central location, friendly staff, comfortable bed, cancellation option, on-place luggage storage and umbrella dispenser for the rainy days, to name a few.

2026-09-17 • via Nuitee
D
Dr. Jutta • solo_traveller • de
5
Pros:

Die Lage

Cons:

Das Bett

2026-09-16 • via Nuitee
P
Pierre-Emmanuel • solo_traveller • be
8
2026-09-16 • via Nuitee
M
maria laura • extended_group • ar
10
Pros:

The common spaces are great. The staff is super kind and the location is perfect

Cons:

Nothing

2026-09-16 • via Nuitee
R
Robert • solo_traveller • gb
8
2026-09-15 • via Nuitee
J
Jules Henricus Petrus Arnoldus • solo_traveller • nl
8
2026-09-15 • via Nuitee
U
Underwood • family_with_children • us
10
. I'll be back to see you again
Pros:

The hotel was in a great location with a exceedingly friendly staff. You were welcomed as soon as you stepped off the elevator. The front of the hotel was not what I expected since my sister-in-law had made the reservations. But as I said, when I stepped off the elevator I was greeted promptly and was friendliness. I felt very safe there. If I go back to Copenhagen I will definitely book there again.

Cons:

That I wasn't able to stay in Copenhagen longer. Hope there's a next time

2026-09-15 • via Nuitee
T
TRISTRAM • couple • gb
8
Worked well as a base for exploring the city
Pros:

The location and good sound proofing

Cons:

Bedroom and bathroom configuration

2026-09-15 • via Nuitee
M
Michael • couple • il
5
Citizenm says: Cleaner would be better.
Pros:

Location. Staff.

Cons:

Cleanliness. It was not cleaned properly, we had to complain several times. The app on the Ipad was not helpful - it did not offer extra cleaning and we had to call the staff several times.

2026-09-15 • via Nuitee
C
Chris • solo_traveller • au
8
Pros:

Location

Cons:

Bed arrangement against the wall.

2026-09-14 • via Nuitee
V
Valeria • couple • ar
9
Best location!
Pros:

The location is absolutely perfect! The staff is super cool

Cons:

The room was a little bit petit, but was comfortable anyway, good solution of the lack of the space

2026-09-14 • via Nuitee
N
nurit • solo_traveller • il
7
Pros:

location

2026-09-13 • via Nuitee