citizenM Copenhagen Radhuspladsen

Hotels
CitizenM
9 (10170 reviews)
H.C. Andersens Boulevard 12 , Copenhagen , dk

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Luggage storage
Bar
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Good breakfast options
Cons:
Cleanliness issues
Rooms too cold or small

Categories

Cleanliness
8
Several reviews mentioned issues with cleanliness, including hair found in the sheets and general concerns about room maintenance.
Service
10
A majority of reviews praised the staff for being friendly, helpful, and accommodating.
Location
10
The location was frequently highlighted as excellent, with proximity to attractions and public transport.
Room Quality
8.5
Some guests found the rooms to be enjoyable but mentioned issues like small size or cold temperatures.
Amenities
8.5
Amenities like technology in rooms were appreciated, but some guests found them lacking.
Value for Money
8.5
While some found the price elevated, others suggested it was reasonable for the quality provided.
Food and Beverage
9
Breakfast was mentioned as good by many, contributing to positive sentiments about value.
Overall Experience
9.5
Overall positive experiences, with a focus on enjoyment and willingness to recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:22

Property Description

Artistic Design by Local Danish Artists
Experience a unique stay at citizenM Copenhagen Radhuspladsen, where the property is adorned with murals by local Danish artists, creating a vibrant and culturally rich ambiance both inside and out.

Smart Room Technology
Enjoy ultimate control and convenience with the room iPad and citizenM app, allowing you to personalize your room ambiance with ease. Stream your favorite shows seamlessly via Chromecast on the in-room TV and unwind in the modern and tech-savvy environment.

Convenient Location and Modern Amenities
Indulge in a buffet breakfast each morning, make use of the stylish meeting rooms, and take in stunning city views from your room. With a steam shower for relaxation, this 4-star hotel offers the perfect blend of comfort and sophistication.

Book your stay at citizenM Copenhagen Radhuspladsen for a memorable and tech-savvy hotel experience.

Important information:

Reservation should be guaranteed with a valid credit card.

We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.

When booking 10 rooms or more, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 10170 reviews
Cleanliness: 8
Service: 10
Location: 10
Room Quality: 8.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9.5
O
Oğuzhan couple tr
8
2026-07-04 via Nuitee
A
Alara couple tr
8
Nice location
Pros:

Nice location!

Cons:

Felt outdated compared to other CitizenMs I have stayed in.

2026-07-04 via Nuitee
A
Al-Sheiby couple at
8
2026-07-04 via Nuitee
T
Thomas Bernhard couple de
9
Gute Wahl für einen kurzen City-Tripp. Kopenhagen ist auf jeden Fall eine Reise wert.
Pros:

Super Lage direkt in der City nahe der Metro.
Kleines kompaktes Zimmer, aber alles wichtige vorhanden. Smarte Zimmer-Steuerung.

Cons:

Zimmer war mit 14qm schon sehr klein. Der Fernseher hatte kein ZDF und ARD Programm, deshalb konnten wir ein Deutschland-WM-Spiel nicht ansehen. Ist auch auf keinem anderen Sender gekommen.

2026-07-04 via Nuitee
couple tw
8
2026-07-03 via Nuitee
A
Anatoly solo_traveller us
10
2026-07-02 via Nuitee
J
JEAN MARC solo_traveller au
9
Great location and rooms
Pros:

Great location. Good breakfast buffet with continental & cooked choices included charcuterie and fresh baked bread. Rooms are clean and comfortable.

Cons:

Rooms facing the Plaza can be a bit affected by noise of events held there.

2026-07-02 via Nuitee
L
Laura solo_traveller us
9
2026-07-02 via Nuitee
B
Blandine solo_traveller fr
8
Cons:

We didn't have the view we were expecting.

2026-07-01 via Nuitee
R
Randall couple us
6
Good breakfast. Good location. Small Room.
Pros:

Good breakfast. Good location.

Cons:

Small room. Difficult moving around the small room.

2026-07-01 via Nuitee
G
Gülçin couple tr
8
2026-07-01 via Nuitee
M
Monica couple ar
8
2026-06-30 via Nuitee
I
Ilona couple ca
10
Modern and comfortable hotel
Pros:

The room was very clean, well designed, and comfortable. The amenities are modern and well thought out, with digital controls. The air conditioning worked great. The room was quiet, despite busy central location, there was absolutely no noise from the street or adjacent rooms. The hotel's location is perfect for walking to all attractions in Copenhagen and railway hubs for day trips. The staff is friendly and accommodating. If you are looking for a relatively affordable, functional, and modern hotel in central Copenhagen, this is your place!

Cons:

It would be more comfortable to have a lighter blanket option during wam weather

2026-06-29 via Nuitee
T
TKAM56 couple us
9
We enjoyed our stay and would definitely return.
Pros:

Staff, location and breakfast were great. The facilities for breakfast and dinner were very comfortable and this was also a great area to just hang out in the evening. Although our room was on the street, right across from the plaza where the DISRUPTION celebration was taking place, we had absolutely no issues with noise! The windows are very well soundproofed and the blackout curtain system is awesome! The staff were very welcoming, helpful and friendly at all times and we really enjoyed interacting with them.

Cons:

The layout of the room was a bit uncomfortable in that there was a huge platform at the end of the bed, making one of us crawl across the bed to get to the other side. The platform could have been a bit narrower, allowing easier access to the other side of the bed.

2026-06-29 via Nuitee
R
Ritti solo_traveller in
9
Very comfortable
Pros:

The technology and breakfast

Cons:

The room size

2026-06-29 via Nuitee
D
Denise und Mark solo_traveller ch
9
Pros:

Super Lage. Stylisches Hotel. Kleines Zimmer, aber funktional. Alles über Tablet zu bedienen. Sensationelles Frühstück. Sehr freundliches und hilfsbereites Personal.

Cons:

Bett eher hart und nur von einer Seite zugänglich. Da aber sehr gross, ca. 2x2m kann man längs oder quer schlafen. Reinigung muss man verlangen. Für diese Zimmerpreise sollte es selbstverständlich sein.

2026-06-28 via Nuitee
S
Sabine solo_traveller nl
7
Erg duur maar mooie locatie
Pros:

Locatie

Cons:

Prijs

2026-06-28 via Nuitee
D
Deborah couple de
8
Great hotel to connect with family
Pros:

Convenient location, excellent breakfast & great shower.

Cons:

The bathroom sink was too small.

2026-06-28 via Nuitee
B
bernard couple fr
9
2026-06-27 via Nuitee
G
giulia couple it
10
2026-06-27 via Nuitee