citizenM Copenhagen Radhuspladsen

Hotels
CitizenM
9 (10122 reviews)
H.C. Andersens Boulevard 12 , Copenhagen , dk

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Luggage storage
Fax/photocopying
Facilities for disabled guests
Ironing service
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Good breakfast options
Cons:
Cleanliness issues
Rooms too cold or small

Categories

Cleanliness
8
Several reviews mentioned issues with cleanliness, including hair found in the sheets and general concerns about room maintenance.
Service
10
A majority of reviews praised the staff for being friendly, helpful, and accommodating.
Location
10
The location was frequently highlighted as excellent, with proximity to attractions and public transport.
Room Quality
8.5
Some guests found the rooms to be enjoyable but mentioned issues like small size or cold temperatures.
Amenities
8.5
Amenities like technology in rooms were appreciated, but some guests found them lacking.
Value for Money
8.5
While some found the price elevated, others suggested it was reasonable for the quality provided.
Food and Beverage
9
Breakfast was mentioned as good by many, contributing to positive sentiments about value.
Overall Experience
9.5
Overall positive experiences, with a focus on enjoyment and willingness to recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:22

Property Description

Artistic Design by Local Danish Artists
Experience a unique stay at citizenM Copenhagen Radhuspladsen, where the property is adorned with murals by local Danish artists, creating a vibrant and culturally rich ambiance both inside and out.

Smart Room Technology
Enjoy ultimate control and convenience with the room iPad and citizenM app, allowing you to personalize your room ambiance with ease. Stream your favorite shows seamlessly via Chromecast on the in-room TV and unwind in the modern and tech-savvy environment.

Convenient Location and Modern Amenities
Indulge in a buffet breakfast each morning, make use of the stylish meeting rooms, and take in stunning city views from your room. With a steam shower for relaxation, this 4-star hotel offers the perfect blend of comfort and sophistication.

Book your stay at citizenM Copenhagen Radhuspladsen for a memorable and tech-savvy hotel experience.

Important information:

Reservation should be guaranteed with a valid credit card.

We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.

When booking 10 rooms or more, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 10122 reviews
Cleanliness: 8
Service: 10
Location: 10
Room Quality: 8.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9.5
R
Robert solo_traveller au
9
2026-06-13 via Nuitee
R
René extended_group nl
7
Pros:

Goede locatie, vriendelijk, enthousiast personeel

Cons:

Er kan geen raam open op de kamer

2026-06-12 via Nuitee
T
Thalia couple gr
10
2026-06-11 via Nuitee
S
Sylvie solo_traveller ca
9
Première expérience convaincante dans un CitizenM
Pros:

La tranquillité et l’insonorisation incroyable : dans la chambre, on n’entend pas du tout les bruits de la rue où la circulation automobile est pourtant très importante (six voies), même au premier étage, et on entend très peu les bruits dans le corridor (ma chambre était en face de l’ascenseur et je n’ai pas été dérangée par les allées et venues des autres clients)
La fonctionnalité de la chambre gérée avec un iPad (température, éclairage, demande de ménage, etc.)
Les larges fenêtres dans la chambre (très lumineux)
Les doubles stores/rideaux
Le design : très bel hôtel

Cons:

Les oreillers trop plats à mon goût
L’absence de gants de toilette

2026-06-11 via Nuitee
N
Nurit extended_group gb
9
Cons:

חסר מאוד בחדר בו היינו אפשרות לטעון טלפון ליד המיטה. אין שקע בשני הצדדים

2026-06-10 via Nuitee
O
ozgurkir couple tr
9
2026-06-10 via Nuitee
M
Marteinn family_with_children is
8
Dvölin var ágæt en það aðstaðan í herberginu var óviðunandi.
Pros:

Morgunmaturinn var góður. Starfsfólk frábært. staðetninginn frábær og veitingaraðstaðn á efstu hæðinni frábær.

Cons:

Herbergin eru mjög lítil og farið er uppí rúmið við fótgaflinn. Myndir á Booking gefa ekki góða mynd af þessu. Mjög dýr morgunmatur.

2026-06-10 via Nuitee
P
Pilar extended_group es
9
Pros:

Buenísima ubicación. La atención excelente. Vincenzo encantador.

2026-06-09 via Nuitee
V
Vera couple pt
10
Excelente estadia. Recomendo
Pros:

Excelente localização do hotel
A cama era muito confortável
Funcionários muito prestáveis e simpáticos, especialmente a Funcionária Maria (de Portugal) que é muito competente e prestável.
Excelente estadia.
Recomendo

Cons:

Nada a apontar

2026-06-09 via Nuitee
L
Ligia couple br
8
2026-06-09 via Nuitee
U
Uğur YILDIZ solo_traveller tr
9
2026-06-09 via Nuitee
D
Darío couple uy
10
Excelente hotel
Pros:

Excelente hotel. Está muy bien ubicado, a pocos pasos de la Estación Central de Copenhague, lo que lo hace muy práctico para moverse por la ciudad. Las habitaciones son muy cómodas y cuentan con todo lo necesario para una estadía agradable. El bar de la última planta es un gran diferencial, con muy lindas vistas, un ambiente excelente y opciones de comida y bebida a precios accesibles. Además, me encantó el estilo del hotel y su decoración, que le dan una personalidad única. El personal fue muy amable durante toda la estadía y nos ayudó en todo momento con muy buena disposición.

2026-06-08 via Nuitee
M
Mercè solo_traveller es
10
2026-06-07 via Nuitee
P
Philip solo_traveller ca
9
2026-06-07 via Nuitee
A
Arni Hrannar extended_group is
8
Nice hotel, nice location - will be there again.
Pros:

Location was excellent. The bar area was very nice and the bar itself with the service was also very good. View over Radhuspladsen was nice. Will book this again when I am in town.

Cons:

Room is not so big and outside noise sometimes bothered me a little bit. Otherwise all good.

2026-06-06 via Nuitee
T
TomP. solo_traveller ch
9
Pros:

Super Lage. Direkt neben Metrostation. Das Personal war sehr freundlich. Die Lounge im 7. Stock ist sehr gemütlich mit einer tollen Aussicht (ist auch der Frühstücksraum). Das Frühstück war sehr gut.

Cons:

Zimmer ein bisschen eng mit zwei Koffern, aber machbar.

2026-06-06 via Nuitee
M
Mercuri extended_group it
10
Pros:

Posizione perfetta, bellissima zona colazione e terrazza.

2026-06-06 via Nuitee
G
Gundula couple at
10
Ein tolles, originelles und wunderschön designtes Hotel in perfekter Lage.
Pros:

Die Lage ist einfach genial, alle Sehenswürdigkeiten zu Fuß und mit der Metro vor der Tür ganz leicht und schnell zu erreichen. Die Zimmer sind klein, aber toll designt und richtig chic, alles super praktisch und trotzdem schön. Frühstück, Restaurant, Terrasse und Aufenthaltsräume im 7. Stock bieten einen tollen Blick auf die Stadt und den schönen Rathausplatz vor dem Hotel.

Cons:

Alles perfekt!

2026-06-05 via Nuitee
L
Leif couple se
6
2026-06-04 via Nuitee
S
Selma solo_traveller is
9
Excellent stay, clean rooms and great location
2026-06-04 via Nuitee