Mercure Kuala Lumpur Glenmarie

Hotels
•
Mercure
8.3 (2051 reviews)
Jalan Kontraktor U 14 Seksyen U1 , Shah Alam , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Delicious food
Polite staff
Cons:
Location near industrial area
Air conditioning issues

Categories

Cleanliness
7.66
Air conditioning issues with cigarette smell reported.
Service
8.63
Polite staffs and good service were mentioned.
Location
7.17
Location near industrial area noted as a downside.
Room Quality
8.12
Spacious rooms were positively mentioned.
Amenities
8.65
Standard quality for this hotel tier.
Value for Money
8.61
Standard quality for this hotel tier.
Food and Beverage
9.16
Delicious foods and awesome breakfast noted.
Overall Experience
8.43
Overall positive experiences with notable caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:29

Property Description

Outdoor Swimming Pool & Fitness Centre: Enjoy a refreshing dip in our outdoor swimming pool or maintain your workout routine at the fitness centre.

Dining Options: Indulge in a variety of dining options at our restaurant, where you can also enjoy room service and a drink at the bar.

Comfortable Rooms: Relax in our well-appointed rooms featuring modern amenities such as air conditioning, flat-screen TV, and a private bathroom with free toiletries.

Experience luxury and convenience at Mercure Kuala Lumpur Glenmarie. Book your stay now for a memorable experience!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.3
Based on 2051 reviews
Cleanliness: 7.66
Service: 8.63
Location: 7.17
Room Quality: 8.12
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 9.16
Overall Experience: 8.43
I
Ismazuri Binti Ismail • family_with_children • my
8
Great.
Pros:

Good location

Cons:

Nil

2026-05-29 • via Nuitee
N
Nurlela • family_with_children • my
8
2026-05-28 • via Nuitee
E
ENEKO • solo_traveller • th
9
Good hotel for biz trip nearby Sha Alam
Pros:

Location is good depending on the meetings you may have in Sha Alam area. It is tru that walking distance food choices is not great, but in 10-15' car drive you have plenty of choices. Its a quiet area as well.

Cons:

Breakfast was a bit basic for westerners. Fresh fruit was not very tasty, and juice is powder made.

2026-05-27 • via Nuitee
S
Satawat • solo_traveller • th
10
Pros:

Hotel staff friendly

Cons:

Clean

2026-05-26 • via Nuitee
N
Norzalina • couple • my
10
Pros:

The stay was great, especially for those attending a wedding at Uptropolis Event Hall. The location is very convenient and made everything easier. Overall, a pleasant experience

2026-05-25 • via Nuitee
T
Tee • couple • my
8
Comfortable Birthday Treat
Pros:

Very comfortable, clean and relaxing room. I booked this room for my birthday to enjoy the spacious bathtub and amenities. Would definitely book again!

Cons:

The front desk service a quite slow whenever we call to request for ice, cutleries, or bottles of drinking water. The aircon is not chilly enough even when we set the temperature to the lowest (18℃).

2026-05-24 • via Nuitee
I
Ito • solo_traveller • th
3
2026-05-23 • via Nuitee
A
Alan • couple • my
10
2026-05-18 • via Nuitee
F
Fadzlee Shah • solo_traveller • my
9
2026-05-17 • via Nuitee
R
Rashidah • couple • my
9
2026-05-16 • via Nuitee
H
hanim • extended_group • my
9
2026-05-16 • via Nuitee
A
Ammar Hariz Ryan • extended_group • my
9
Pros:

Good location, not too busy yet near no business area. Room is very nice. Good breakfast selection.

Cons:

A bit secluded, not many shops around. Still good.

2026-05-14 • via Nuitee
A
abdullah • couple • my
10
2026-05-10 • via Nuitee
H
Hafiz • couple • my
8
2026-05-10 • via Nuitee
A
aikhengc • Business • Malaysia
6
Comfortable stay with good Accor Platinum recognition, though location is less convenient
Pros:

I recently stayed at Mercure Kuala Lumpur Glenmarie after booking it for our client from Singapore, and overall it was a comfortable experience.

As an Accor Platinum member, I was happy to receive the usual benefits such as a room upgrade, late check-out, and complimentary breakfast. The in-room amenities were also a nice touch, with three complimentary drinks in the minibar as well as some snacks, which made the stay feel more welcoming.

The room itself was comfortable and well-kept, with a warm and modern design. It was suitable for a short stay and good enough for rest after a busy day. However, one thing to note for business travellers is that the table setup is combined with the sofa area, so it is not the most practical arrangement if you need to do long hours of work or run a virtual meeting from the room.

The staff were friendly and helpful, which definitely added to the positive impression of the stay.

The gym was also quite decent. It is not a huge fitness centre, but it is spacious enough and has a reasonable mix of equipment, including treadmills, bikes, benches, dumbbells, and a cable machine. For a hotel gym, I would say it is more than acceptable and good enough for a proper workout.

The main downside for me is the location. While it may work if you specifically need to be in this area, it is not particularly strategic for leisure or general convenience. You need to pass through a light industrial area, and it is not close to major malls or tourist attractions. So from that perspective, it feels a bit less convenient compared to other city hotels.

Overall, this was still a pleasant stay with comfortable rooms, good member recognition, and friendly service. I would consider staying again if I had business nearby, but perhaps not if I were looking for a more central or lifestyle-oriented location.

2026-05-09 • via Tripadvisor
M
Mohd Idzul Ilmee • couple • my
9
2026-05-09 • via Nuitee
A
Adnan • solo_traveller • my
9
2026-05-09 • via Nuitee
S
Suhaila binti nordin • family_with_children • my
8
Satisfied
Pros:

Cleanliness

2026-05-07 • via Nuitee
N
Nor Saiful • couple • my
7
Cons:

Loud Noise at night

2026-05-07 • via Nuitee
R
ROSNIZA SALWA • family_with_children • my
9
2026-05-05 • via Nuitee