Mercure Kuala Lumpur Glenmarie

Hotels
•
Mercure
8.3 (2104 reviews)
Jalan Kontraktor U 14 Seksyen U1 , Shah Alam , MY

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Delicious food
Polite staff
Cons:
Location near industrial area
Air conditioning issues

Categories

Cleanliness
7.66
Air conditioning issues with cigarette smell reported.
Service
8.63
Polite staffs and good service were mentioned.
Location
7.17
Location near industrial area noted as a downside.
Room Quality
8.12
Spacious rooms were positively mentioned.
Amenities
8.65
Standard quality for this hotel tier.
Value for Money
8.61
Standard quality for this hotel tier.
Food and Beverage
9.16
Delicious foods and awesome breakfast noted.
Overall Experience
8.43
Overall positive experiences with notable caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:29

Property Description

Outdoor Swimming Pool & Fitness Centre: Enjoy a refreshing dip in our outdoor swimming pool or maintain your workout routine at the fitness centre.

Dining Options: Indulge in a variety of dining options at our restaurant, where you can also enjoy room service and a drink at the bar.

Comfortable Rooms: Relax in our well-appointed rooms featuring modern amenities such as air conditioning, flat-screen TV, and a private bathroom with free toiletries.

Experience luxury and convenience at Mercure Kuala Lumpur Glenmarie. Book your stay now for a memorable experience!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 2104 reviews
Cleanliness: 7.66
Service: 8.63
Location: 7.17
Room Quality: 8.12
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 9.16
Overall Experience: 8.43
H
Huey May • solo_traveller • my
10
2026-09-08 • via Nuitee
A
Aainaa • couple • my
10
Pros:

Clean! New Hotel. Good staff and nice hotel :)

Cons:

No, everything ok

2026-09-06 • via Nuitee
W
Weilin • extended_group • sg
6
Average stay - disappointing Bathroom experience
Pros:

Recycling of water bottles. Decent aircon. Bedding was comfortable. Reasonably peaceful and quiet ambience. Good wifi. Spacious room with space for luggage, etc.

Cons:

BEWARE - This is not a room for sharing with friends and acquaintances. The design of the bathroom is horrible. It is an OPEN concept. While there is a shower stall there is NO SHELF or HOOK to hang your clothes, towel and personal things. You have to step out of the shower stall to change in the OPEN. Therefore there is no privacy.
The sink and vanity mirror is right next to the bed. So you can't sleep if your room-mate needs to use it.
The room could also do with a writing desk. There was no place to sit and work if this is a work hotel for you.

2026-09-05 • via Nuitee
F
Farisha • solo_traveller • my
9
Pros:

Great hotel with a convenient location near the Shah Alam LRT Line. The room was clean, comfortable, and well-maintained. The staff were friendly, welcoming, and very helpful throughout my stay. Highly recommended!

2026-08-31 • via Nuitee
W
Wilma-Sofie • couple • de
10
2026-08-27 • via Nuitee
C
CHAO WEN • couple • tw
9
2026-08-25 • via Nuitee
M
Mohd Nazeri • couple • my
8
Okay-okay
Pros:

No breakfast included

Cons:

Parking limited

2026-08-24 • via Nuitee
N
nurul nazatul • couple • my
9
2026-08-23 • via Nuitee
P
Pariya • solo_traveller • th
10
ดี แนะนำ
Pros:

อาหารเช้าดี

Cons:

ไม่มี

2026-08-22 • via Nuitee
J
Jana • solo_traveller • cz
9
2026-08-21 • via Nuitee
H
Huey May • solo_traveller • my
10
2026-08-20 • via Nuitee
U
UMMU RABI’ATUL’ADAWIYAH • couple • my
10
2026-08-18 • via Nuitee
A
Andrew • solo_traveller • gb
7
Good but improvements possible
Pros:

Location

Cons:

One missed room clean after room service used the evening before, meaning plates left in room for almost 24 hours

2026-08-17 • via Nuitee
A
amani • extended_group • my
9
2026-08-17 • via Nuitee
A
amani • couple • my
9
2026-08-17 • via Nuitee
L
Lawrence • couple • my
10
2026-08-17 • via Nuitee
N
NORFAZA • couple • my
7
Great for a short trip
Pros:

Clean n comfy. Friendly and accomodating staff.

Cons:

The bathroom. Very small.

2026-08-13 • via Nuitee
K
khadijah • couple • my
9
Nice spacious room
Pros:

Cleanliness and spacious room. Location also strategic nearby shah alam and puncak alam

Cons:

Parking a bit hassle to validate everytime going out. It will be easier if they cn just update the system automatically since they asked abt car plate no

2026-08-10 • via Nuitee
Z
Zhenguo • solo_traveller • cn
7
2026-08-10 • via Nuitee
J
JIN SZE • couple • my
10
2026-08-09 • via Nuitee