Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Comfortable rooms
Great amenities
Helpful staff
Cons:
Service issues
Food temperature
Cold room upon arrival

Categories

Cleanliness
8.43
Some mentions of cleanliness issues, including cold and dark rooms.
Service
9.4
High praise for staff, especially Andy the doorman; service needs improvement in some areas.
Location
9.24
Great location but a bit of a walk; positive sentiments overall.
Room Quality
8.69
Generally comfortable rooms with nice amenities, but some rooms were disappointing.
Amenities
9.22
Great amenities like a pool and gym; generally well-received.
Value for Money
7.68
Mixed sentiments about value; considered expensive for what was offered.
Food and Beverage
8.23
Food quality was good but had issues with temperature and portion sizes.
Overall Experience
8.7
Generally positive experience, but with a few notable disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 16:42

Property Description

Historic Luxury in the Heart of London

Exquisite 1920's Design: Immerse yourself in the elegance of The Ned's bedrooms, each meticulously designed with vintage pieces and rainforest showers reminiscent of the 1920s and 1930s.

Culinary Delights: Indulge in a culinary journey at the former Grand Banking Hall turned into a gastronomic paradise, offering a diverse range of cuisines from around the world.

Relaxation and Convenience: Unwind at Ned’s Club Spa with a variety of pampering treatments, or explore the city effortlessly with major attractions and transportation hubs just a stone's throw away.

Book now to experience the perfect blend of historic charm and modern luxury at The Ned in London.

Important information:

Access to the private member's spaces, Ned’s Club Gym and Spa pool, can be arranged for a daily supplement, subject to availability. Please note the spa and basement pool areas are only available for guests over the age of 18 and you may be asked for proof of age on admission. Please note that access to the indoor pools at this property incur an additional charge. Reservations do not include access to Ned Club Downstairs and Upstairs. Please note that the credit card provided at the time of the booking can be pre-authorized any time prior to arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for £60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 82
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 156
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 8
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.7
Based on 1188 reviews
Cleanliness: 8.43
Service: 9.4
Location: 9.24
Room Quality: 8.69
Amenities: 9.22
Value for Money: 7.68
Food and Beverage: 8.23
Overall Experience: 8.7
S
Stephen • couple • gb
10
2026-07-24 • via Nuitee
D
Daan • couple • nl
10
2026-07-23 • via Nuitee
J
john • solo_traveller • gb
3
Very very disappointing
Pros:

The staff were unhelpful , we arrived later than planned as our plane was 3 hours late. We arrived at the hotel , we had a table booked for 8.30 at the Italian restaurant.We arrived just before 9 pm to find the restaurant closed at 9pm and the restaurant would not serve us. I was amazed a London restaurant would close so early. We were told to go to the cafe , which did burgers and fish and chips .

Cons:

Staff were unhelpful and quite unfriendly.
I was charged for one night before we arrived then on arrival I was charged for another two nights so 3 nights even though we booked for 2. I spoke to reception and they said money would be refunded but a day later I have been over charged by £1000.
If you use booking.com you are not allowed to use the facilities like the pool etc.
I have never come across that before at any hotel .
Obviously they don’t like booking.com guests

2026-07-22 • via Nuitee
F
Fiona • couple • gb
10
2026-07-22 • via Nuitee
J
June • couple • gb
10
Amazing experience and lovely surprise
Pros:

Everything

Cons:

Nothing

2026-07-20 • via Nuitee
J
James • solo_traveller • cz
8
Awesome facilities and location for a luxury stay in London
Pros:

Excellent facilities, gym, spa, restaurants etc

Cons:

Slightly overpriced and had to pay extra for gym and spa access when booking via booking.com

2026-07-19 • via Nuitee
J
joud • family_with_children • gb
10
2026-07-18 • via Nuitee
J
Jamie • extended_group • gb
3
Pros:

Room was nice.

Cons:

Major issues with communications when booking this room on behalf of my colleagues and around payment. limited access to all hotel facilities as a guest did not convey value for money.
customer services was extremely poor.

2026-07-17 • via Nuitee
C
Carl • extended_group • no
9
2026-07-16 • via Nuitee
S
Shona • solo_traveller • ie
8
Pros:

History

Cons:

Too big
No Residents area

2026-07-13 • via Nuitee
L
Linda Lees • solo_traveller • gb
10
Party weekend
Pros:

Good reception and doormen. All the staff were helpful and efficient. The rooms are beautifully decorated and all the little things had been provided. Comfortable bed. Great toiletries.

Cons:

We had a "cosy" room and had to limbo under the television to get around the bed. The lighting was very low. I had to use my phone torch to see inside the cupboard with the kettle and coffee machine.
The eggs florentine at breakfast were tasteless.

2026-07-12 • via Nuitee
R
Roger • solo_traveller • gb
8
Great. Stay at the Ned!
Pros:

Great location, a really nice vibe from start to finish. Enjoyed the evenings entertainment too!

Cons:

The room only a blind (which was too short)no curtains so there was a lot of unwanted light coming through.

2026-07-12 • via Nuitee
V
Victorino • family_with_children • es
9
2026-07-11 • via Nuitee
H
Hannah • couple • gb
9
A really special place to stay
Pros:

The vibe of the hotel was really fun - loads going on, live music, lots of options for food and drink. We were part of a wedding party and it was the perfect venue to mingle and get ready. The spa is beautiful and our room was plenty big enough, with so many lovely toiletries and thoughtful touches.

Cons:

The spa was quite crowded at times meaning there was sometimes nowhere to sit, but not the end of the world. It’s a shame hotel guests can’t access the roof or some of the venues inside the hotel without additional charges. Food and drink prices are high, but to be expected.

2026-07-11 • via Nuitee
D
David • extended_group • gb
8
2026-07-09 • via Nuitee
C
Christine • family_with_children • gb
10
Lovely
2026-07-08 • via Nuitee
A
Andrea • extended_group • us
10
Doorman Scotty was an excellent host.
2026-07-08 • via Nuitee
J
Jason • extended_group • gb
10
A stay that has set the bar for my future expectations when I am taking clients to London.
Pros:

Room 345. Location was great, no real view, but as I was there for evenings only it was fine. I had 10 rooms booked and each of my guests were all very happy with their rooms.

Cons:

Staff were amazing. From the moment we arrived through to checking out. Everyone was friendly helpful and polite and engaged really well with me and my guests.

2026-07-06 • via Nuitee
A
Ashley • solo_traveller • it
9
2026-07-06 • via Nuitee
S
Steph • couple • gb
8
Great atmosphere!
Pros:

The hotel is amazing, and the staff were all very welcoming. The whole experience / atmosphere was fantastic. The only downside was the water, the shower was cold, and it took ages for the hot water to flow in. Other than that, a fab hotel!

Cons:

Water was cold in the shower and took a long time to get hot, I was in a rush so it had to be a cold shower!

2026-07-05 • via Nuitee