Novotel Shanghai Hongqiao

Hotels
•
Novotel
9.8 (378 reviews)
No.1102 Xiehe Road,Changning District , Shanghai , cn
+86 21 3227 9999

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Excellent staff service
Variety of food options
Cons:
WiFi issues
Some distance to metro

Categories

Cleanliness
9.78
Multiple reviews praise clean and spacious rooms.
Service
10
Staff at the reception were accommodating and helpful.
Location
10
Great location with nearby shops and restaurants and close to metro.
Room Quality
9.78
Rooms are reported as spacious and comfortable.
Amenities
9.78
Amenities mentioned include nearby shopping and dining options.
Value for Money
9.28
Price perceived as high by some, but overall quality offsets this.
Food and Beverage
9.78
Breakfast variety and quality received positive feedback.
Overall Experience
10
Most reviews reflect a highly positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:27

Property Description

Modern Comfort and Convenience

Luxurious Amenities

  • Enjoy a fitness centre and shared lounge
  • Air-conditioned rooms with free WiFi and flat-screen TV
  • Buffet breakfast with American and Asian dishes

Personalized Service

  • Reception assistance for planning your day
  • Convenient location near Jing'an Temple and Shanghai Hongqiao International Airport

Book now for a relaxing stay at Novotel Shanghai Hongqiao

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for CNY 0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 378 reviews
Cleanliness: 9.78
Service: 10
Location: 10
Room Quality: 9.78
Amenities: 9.78
Value for Money: 9.28
Food and Beverage: 9.78
Overall Experience: 10
G
Galiya • extended_group • kz
10
2026-07-25 • via Nuitee
T
Tomcat22 • solo_traveller • sk
10
Great and comfy, value for money.
Pros:

Overall very satisfied. Good location, being next to a mall is also very handy.

Cons:

Most of the staff, except for the reception desk, did not speak English

2026-07-25 • via Nuitee
E
Evelien • solo_traveller • nl
8
Prima kamer maar stonk erg naar rook
Pros:

Mooi hotel, mooie kamers, veel facikiteiten en vriendelijk personeel.

Cons:

Kamer stonk erg naar rook terwijl wij een niet-rokers kamer gevraagd hadden.

2026-07-23 • via Nuitee
M
Mu • solo_traveller • au
10
2026-07-20 • via Nuitee
S
Singh • solo_traveller • ae
10
Pros:

Location

2026-07-20 • via Nuitee
A
abdulhameed • extended_group • sa
10
2026-07-20 • via Nuitee
A
Arun Ganesh • couple • au
10
Close to everything
Pros:

Close to Airport. Clean and spacious Rooms. Breakfast was decent. Right next to a very big shopping mall. Which makes shopping easy. Close to Shangai exhibition centre.

2026-07-18 • via Nuitee
O
Oleksandr • solo_traveller • jp
9
Pros:

Очень хорошее расположение рядом с торговым центром и переходом до метро.
Отзывчивый персонал и чистый номер

2026-07-05 • via Nuitee
A
Alina Luchsheva • solo_traveller • ru
7
Pros:

Не плохой завтрак, норм кровать и вид

Cons:

Отвратительный интернет

2026-07-04 • via Nuitee
I
Itzhak • solo_traveller • il
10
2026-07-02 • via Nuitee
R
ROGERIO • extended_group • br
8
2026-06-29 • via Nuitee
P
PATCHISA • couple • th
8
This is my third time staying here, and I always have two bookings from myself and my company. It has never been an issu
Pros:

Good and clean

2026-06-28 • via Nuitee
M
Michela • solo_traveller • it
8
Ottima colazione e location
Pros:

La posizione è molto comoda, puoi raggiungere la metro di Songhong camminando attraverso il centro commerciale. Per giorni piovosi è un gran vantaggio. La vicinanza al centro commerciale con moltissimi bei negozi e ristoranti, oltre che all'IKEA è davvero comodissimo. La colazione è buonissima e varia. La piscina piccolina ma ben curata. Anche la palestra è ben attrezzata.

Cons:

Il wifi dell'albergo è totalmente instabile. Ho dovuto usare l'hotspot del mio cellulare per dei meeting online perchè la linea continuava a saltare. E' una grossa pecca se si intende lavorare dalla propria stanza.

2026-06-28 • via Nuitee
O
oqba • couple • ma
9
2026-06-26 • via Nuitee
Y
Yeokyung • couple • nl
8
2026-06-25 • via Nuitee
G
Guzmán del Prado • family_with_children • es
9
Pros:

Moderno y cómodo

Cons:

Desayuno podía mejorar

2026-06-22 • via Nuitee
T
Tom • couple • nz
8
2026-06-20 • via Nuitee
T
Tom • solo_traveller • nz
8
2026-06-20 • via Nuitee
S
Stefano • extended_group • it
10
2026-06-16 • via Nuitee
J
Jordy • solo_traveller • nl
8
2026-06-16 • via Nuitee