Novotel Brisbane South Bank

Hotels
Novotel
9 (3645 reviews)
38 Cordelia St , Brisbane , au

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Clean rooms
Cons:
Cleanliness issues
Small rooms
Parking concerns

Categories

Cleanliness
8
Multiple reviews mention cleanliness issues, such as dirty rooms and common areas.
Service
10
The hotel staff is consistently described as warm and friendly in the reviews.
Location
9.5
Great location mentioned multiple times with easy access to attractions.
Room Quality
8.5
Rooms were generally described as comfortable, but some were too small.
Amenities
8.5
The presence of facilities like the pool and breakfast is noted positively, though improvements are suggested.
Value for Money
9
Value is mixed; some positives, but some reviewers feel it doesn't match the price paid.
Food and Beverage
9
The breakfast was noted positively, but there are suggestions for improvement.
Overall Experience
9.5
Despite some issues, the overall experience is rated positively by multiple reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:13

Property Description

Convenient Location
Novotel Brisbane South Bank, just steps away from Brisbane Convention & Exhibition Centre, offers 4-star accommodation with easy access to key landmarks like South Brisbane Station and Queensland Performing Arts Complex.

Modern Amenities
Enjoy a comfortable stay with air-conditioned rooms, flat-screen TVs, and city views in select units. Indulge in room service, breakfast options, and unwind at the fitness centre or the bar.

Nearby Attractions
Explore South Bank Parklands, Suncorp Stadium, and more from this centrally located hotel. With free WiFi and a business centre, Novotel Brisbane South Bank caters to all your needs.

Ready to experience the best of Brisbane? Book your stay at Novotel Brisbane South Bank now!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs AUD 28 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 3645 reviews
Cleanliness: 8
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9
Food and Beverage: 9
Overall Experience: 9.5
L
Lisa solo_traveller au
9
2026-05-30 via Nuitee
N
Nikki family_with_children au
8
Pros:

So close the Brisbane convention centre. Also had a joining second gamily room. Very hard to find.

Cons:

Minimal parking on location

2026-05-29 via Nuitee
A
Anne solo_traveller au
10
Pros:

Staff were just wonderful and friendly and so helpful. Room was just perfect.. Staff behind bar and buffet were just so abliging, and there cocktails 10/10😂

Cons:

Loved everything, nil complaints...

2026-05-29 via Nuitee
R
Robert solo_traveller nz
8
Pros:

Bed was good .

Cons:

Dust .

Elergies had to ask to change rooms because the dust I was coffing and sneezing

2026-05-28 via Nuitee
T
Tim couple au
10
Wonderful check-in, lunch and breakfast. Perfect location for us to go watch MJ the Musical.
Pros:

My partner was so impressed with the mattress that she looked it up to see if she could buy one. We loved the food and room was magnificent! Thank you kindly, we had a wonderful romantic stay for 2nd anniversary.

2026-05-27 via Nuitee
K
KAI family_with_children cn
9
地理位置很好,交通方便,房间宽敞,适合家人旅行居住
2026-05-26 via Nuitee
A
Anthony couple au
8
2026-05-25 via Nuitee
I
Irena couple au
9
Comfy, clean stay, close to entertainment
Pros:

Friendly, helpful staff, clean and comfy room and close location to event

Cons:

N/A

2026-05-25 via Nuitee
N
Nicholson solo_traveller au
10
Pros:

Great large rooms, good restaurant downstairs and spacious pool area.

2026-05-25 via Nuitee
P
Peifang couple tw
10
2026-05-25 via Nuitee
D
Donna couple au
10
Pros:

Close to all attractions

2026-05-24 via Nuitee
S
Sabrina family_with_children au
7
Nice hotel
Pros:

The staff were absolutely fantastic.

Cons:

The gym is quite bad if you’re a regular gym goer. It smells like paint and only has weights up to 20kg. The restaurant is nice but we waited almost 45 minutes for one meal when there were only maybe 5 people in the restaurant. The drinks also took an unreasonable amount of time to arrive.

2026-05-24 via Nuitee
A
Alan couple au
9
Ideal location on Brisbane's Southbank close to all facilities.
2026-05-23 via Nuitee
K
Kristy family_with_children au
10
2026-05-23 via Nuitee
S
Sarah couple au
9
2026-05-23 via Nuitee
M
Maria Paula family_with_children au
10
2026-05-23 via Nuitee
R
Robert couple au
10
2026-05-23 via Nuitee
K
kimberley couple au
8
2026-05-22 via Nuitee
S
Sharryn couple au
10
Great spot, close to Southbank.
Pros:

Lovely comfortable bed, great position, close to the cultural precinct.

Cons:

Nothing

2026-05-21 via Nuitee
B
Brian couple au
8
Very good
Pros:

Location , breakfast

Cons:

Nothing

2026-05-20 via Nuitee