Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Clean rooms
Cons:
Cleanliness issues
Small rooms
Parking concerns

Categories

Cleanliness
8
Multiple reviews mention cleanliness issues, such as dirty rooms and common areas.
Service
10
The hotel staff is consistently described as warm and friendly in the reviews.
Location
9.5
Great location mentioned multiple times with easy access to attractions.
Room Quality
8.5
Rooms were generally described as comfortable, but some were too small.
Amenities
8.5
The presence of facilities like the pool and breakfast is noted positively, though improvements are suggested.
Value for Money
9
Value is mixed; some positives, but some reviewers feel it doesn't match the price paid.
Food and Beverage
9
The breakfast was noted positively, but there are suggestions for improvement.
Overall Experience
9.5
Despite some issues, the overall experience is rated positively by multiple reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:13

Property Description

Convenient Location
Novotel Brisbane South Bank, just steps away from Brisbane Convention & Exhibition Centre, offers 4-star accommodation with easy access to key landmarks like South Brisbane Station and Queensland Performing Arts Complex.

Modern Amenities
Enjoy a comfortable stay with air-conditioned rooms, flat-screen TVs, and city views in select units. Indulge in room service, breakfast options, and unwind at the fitness centre or the bar.

Nearby Attractions
Explore South Bank Parklands, Suncorp Stadium, and more from this centrally located hotel. With free WiFi and a business centre, Novotel Brisbane South Bank caters to all your needs.

Ready to experience the best of Brisbane? Book your stay at Novotel Brisbane South Bank now!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.

Hotel enhancements are scheduled from mid-May to September 2026 across our lobby and restaurant areas. Works have been carefully planned to minimize any impact on your stay. Our restaurant and kitchen remain fully operational, with buffet breakfast, lunch, dinner and bar service continuing in our ground floor dining space.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 3801 reviews
Cleanliness: 8
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9
Food and Beverage: 9
Overall Experience: 9.5
A
Ashleigh • solo_traveller • au
5
Pros:

Staff were friendly and a great location

Cons:

The inroom dining service food was average
For $500 a night was slightly disappointed with poor value for money

2026-10-31 • via Nuitee
A
Allan • couple • au
9
Pros:

All good

Cons:

Nothing

2026-10-30 • via Nuitee
F
Formann • couple • au
10
Good lace
Pros:

Great

Cons:

Fridge didnt work

2026-10-29 • via Nuitee
G
Gabrielle • solo_traveller • au
7
2026-10-29 • via Nuitee
M
Mel • couple • au
2
2026-10-27 • via Nuitee
Y
yvonne • solo_traveller • nz
7
Pros:

Enjoyed meals- breakfast and dinner. Staff were very friendly and helpful. Hotel was tidy/clean and a great spot close to the city centre and southbank activities

Cons:

Key cards for only the floor we stayed on. We travelled as a group which meant we couldn't meet up in different rooms outside of our floor.

2026-10-26 • via Nuitee
M
Mei • solo_traveller • au
8
Pros:

早餐不错 位置好

Cons:

楼下装修有些乱

2026-10-26 • via Nuitee
R
Rebekah • solo_traveller • au
9
2026-10-26 • via Nuitee
L
Lee • couple • au
6
2026-10-26 • via Nuitee
N
Nicola • couple • au
6
Disappointed that we weren't made aware of renovations
Pros:

Great location, clean and comfortable rooms.

Cons:

Foyer/dining area was under extensive renovation. Noisy, messy, but worst thing we were not aware of it when we made the booking. Would have chosen another hotel had we known.

2026-10-25 • via Nuitee
S
Suzanne • couple • au
8
2026-10-25 • via Nuitee
A
Ali • family_with_children • au
8
Pros:

Perfect position to the convention centre where I needed to go. Super comfy bed.

Cons:

Renovations getting done in reception. I didn't have more time to stay. I probably can't afford to stay there again.

2026-10-25 • via Nuitee
J
Jordan • family_with_children • au
8
Great venue, a bit further from the station than expected, but once there you have all you need.
Pros:

I liked the friendly staff most, followed by the nice interior.

Cons:

I didn't like being stuck on floor 1 with a view and associated noise of early morning deliveries. And did not like the lack of vegetarian meal options from the bistro.

2026-10-23 • via Nuitee
A
Angela • family_with_children • au
9
Pros:

The staff were all very friendly. The room was comfortable and modern.

Cons:

There was a bit of black mould along the bottom of the shower wall.
Very minor but.....Breakfast was served in another room, not where it is usually served in the restaurant area. The food and service was still top-notch, it just didn't have the same vibe.

2026-10-18 • via Nuitee
G
Greg • solo_traveller • au
10
2026-10-18 • via Nuitee
G
Greg • family_with_children • au
10
2026-10-18 • via Nuitee
H
Haileluel • extended_group • au
6
2026-10-18 • via Nuitee
J
Jamie • couple • au
8
Great stay - Southbank is a great spot if staying in. Brissy and the Novotel is right on the doorstep of it all
Pros:

Excellent location - great facilities

Cons:

No sauna

2026-10-17 • via Nuitee
K
Katie • family_with_children • au
8
2026-10-17 • via Nuitee
M
Michael • solo_traveller • au
10
2026-10-16 • via Nuitee