Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Clean rooms
Cons:
Cleanliness issues
Small rooms
Parking concerns

Categories

Cleanliness
8
Multiple reviews mention cleanliness issues, such as dirty rooms and common areas.
Service
10
The hotel staff is consistently described as warm and friendly in the reviews.
Location
9.5
Great location mentioned multiple times with easy access to attractions.
Room Quality
8.5
Rooms were generally described as comfortable, but some were too small.
Amenities
8.5
The presence of facilities like the pool and breakfast is noted positively, though improvements are suggested.
Value for Money
9
Value is mixed; some positives, but some reviewers feel it doesn't match the price paid.
Food and Beverage
9
The breakfast was noted positively, but there are suggestions for improvement.
Overall Experience
9.5
Despite some issues, the overall experience is rated positively by multiple reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:13

Property Description

Convenient Location
Novotel Brisbane South Bank, just steps away from Brisbane Convention & Exhibition Centre, offers 4-star accommodation with easy access to key landmarks like South Brisbane Station and Queensland Performing Arts Complex.

Modern Amenities
Enjoy a comfortable stay with air-conditioned rooms, flat-screen TVs, and city views in select units. Indulge in room service, breakfast options, and unwind at the fitness centre or the bar.

Nearby Attractions
Explore South Bank Parklands, Suncorp Stadium, and more from this centrally located hotel. With free WiFi and a business centre, Novotel Brisbane South Bank caters to all your needs.

Ready to experience the best of Brisbane? Book your stay at Novotel Brisbane South Bank now!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.

Hotel enhancements are scheduled from mid-May to September 2026 across our lobby and restaurant areas. Works have been carefully planned to minimize any impact on your stay. Our restaurant and kitchen remain fully operational, with buffet breakfast, lunch, dinner and bar service continuing in our ground floor dining space.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 3801 reviews
Cleanliness: 8
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9
Food and Beverage: 9
Overall Experience: 9.5
M
Memet solo_traveller au
1
Pros:

Terrible place

Cons:

Construction underway jack hammering at 7 .. rooms filthy .. found socks on the floor.. staff promised to assist with all of the issues.. still waiting for a call or email!

Stay away from this place .. way overpriced

2026-08-29 via Nuitee
R
Robert couple au
7
2026-08-27 via Nuitee
T
Tanya family_with_children au
3
Not, what you expect for the amount you pay
Pros:

The location is great , the rooms are great!

Cons:

The carparking arrangements is Shit House!
I stayed for 2 nights, paid for 2 nights parking, First night, I got to park at the Novotel, next day i went out for the day, came back to Car park full!! went into reception, she said no its full now ?? How does this work? If you pay for 2 nights, you should get 2 nights parking, to your room number :-(. Soooo 2nd night over at QPAC stadium, 5 min walk away :-(

2026-08-26 via Nuitee
C
Christopher solo_traveller au
10
Perfect spot formankids getaway to Brisbane
Pros:

Close to everything we needed, clean and easy check-in and check out

Cons:

Nothing, it looked like the dining was undergoing works

2026-08-25 via Nuitee
R
Rachel solo_traveller au
8
Comfortable and convenient but not luxurious.
Pros:

Convenient location and comfortable bed. Staff were pleasant.

Cons:

No notice of lobby under renovation, our room keys were disabled before checkout. Breakfast was average for $35 per person. Hard to get blockout curtains to fully close so light streamed in after sunrise.

2026-08-24 via Nuitee
B
Britt Gelsomino solo_traveller au
7
2026-08-23 via Nuitee
J
Jodie couple au
10
2026-08-23 via Nuitee
M
Mel family_with_children au
8
Great location, modern facilities and great king size beds
Pros:

Always spotlessly clean and very modern. Great location

Cons:

The room service food was not hot

2026-08-23 via Nuitee
C
Chloe family_with_children au
8
2026-08-23 via Nuitee
C
Claudia family_with_children ch
8
Cons:

Ein bisschen schade, dass eine grosse Renovation im Gange war. Das Redtaurant war im Sitzungsraum umfunktioniert. Daher gab es auch eine Hotelbar und Eingang/Receptiom waren sehr klein. Bin sehr gespannt, wie das Hotel/Restaurant danach aussieht!

2026-08-23 via Nuitee
R
Renee solo_traveller au
8
2026-08-22 via Nuitee
S
Sherylee solo_traveller au
9
Pros:

Always a great stay. Close to everything and always quiet.

Cons:

The place was undergoing Reno's, which was not listed upon booking and was not reflected in the price

2026-08-22 via Nuitee
T
Tanya family_with_children au
7
value for money
Pros:

all good

Cons:

Parking

2026-08-21 via Nuitee
J
Jodie couple au
10
2026-08-20 via Nuitee
C
Chelsea couple au
5
It was ok, bit overpriced for what it was.
Pros:

I liked the location

Cons:

It was in the middle of construction so noisy during breakfast. Also I found the room really small, and during check in they didn’t tell us any info about breakfast that we paid extra for.

2026-08-20 via Nuitee
R
Renee couple au
9
2026-08-18 via Nuitee
J
Jasmin couple au
10
Fantastic
Pros:

Super modern, clean and fresh.

Cons:

Only downside was that there is no toaster or microwave in the rooms.

2026-08-18 via Nuitee
K
Kim solo_traveller au
8
2026-08-18 via Nuitee
S
Stephen couple nz
10
2026-08-17 via Nuitee
E
Erin family_with_children nz
8
2026-08-17 via Nuitee