Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Clean rooms
Cons:
Cleanliness issues
Small rooms
Parking concerns

Categories

Cleanliness
8
Multiple reviews mention cleanliness issues, such as dirty rooms and common areas.
Service
10
The hotel staff is consistently described as warm and friendly in the reviews.
Location
9.5
Great location mentioned multiple times with easy access to attractions.
Room Quality
8.5
Rooms were generally described as comfortable, but some were too small.
Amenities
8.5
The presence of facilities like the pool and breakfast is noted positively, though improvements are suggested.
Value for Money
9
Value is mixed; some positives, but some reviewers feel it doesn't match the price paid.
Food and Beverage
9
The breakfast was noted positively, but there are suggestions for improvement.
Overall Experience
9.5
Despite some issues, the overall experience is rated positively by multiple reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:13

Property Description

Convenient Location
Novotel Brisbane South Bank, just steps away from Brisbane Convention & Exhibition Centre, offers 4-star accommodation with easy access to key landmarks like South Brisbane Station and Queensland Performing Arts Complex.

Modern Amenities
Enjoy a comfortable stay with air-conditioned rooms, flat-screen TVs, and city views in select units. Indulge in room service, breakfast options, and unwind at the fitness centre or the bar.

Nearby Attractions
Explore South Bank Parklands, Suncorp Stadium, and more from this centrally located hotel. With free WiFi and a business centre, Novotel Brisbane South Bank caters to all your needs.

Ready to experience the best of Brisbane? Book your stay at Novotel Brisbane South Bank now!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.

Hotel enhancements are scheduled from mid-May to September 2026 across our lobby and restaurant areas. Works have been carefully planned to minimize any impact on your stay. Our restaurant and kitchen remain fully operational, with buffet breakfast, lunch, dinner and bar service continuing in our ground floor dining space.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 3801 reviews
Cleanliness: 8
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9
Food and Beverage: 9
Overall Experience: 9.5
P
Philip Mark • couple • au
8
Very comfortable and convenient
Pros:

The Bed was very comfortable.

Cons:

The feris wheel gondola motif was peeling off the wall

2026-10-13 • via Nuitee
B
Brian • solo_traveller • au
10
Pros:

Location was perfect to the South Bank and Convention centre.
Super friendly welcome each time we came through the door and hassle free checkout.

2026-10-13 • via Nuitee
D
Dimitri • couple • au
10
2026-10-12 • via Nuitee
B
Barry • solo_traveller • au
8
Only one night so was ok, parking was too expensive and spaces to small, no EV charging available.
Pros:

Easy access to Southbank

Cons:

Clean and quite

2026-10-11 • via Nuitee
N
Nandita • solo_traveller • fj
10
2026-10-11 • via Nuitee
N
Nandita • solo_traveller • fj
10
2026-10-11 • via Nuitee
J
Janice • couple • au
8
Pros:

Easy access and friendly staff

2026-10-11 • via Nuitee
X
Xiana • couple • au
5
Pleasant
Cons:

There was a lot of black mould in the bathroom shower, all of the facilities were shut (restaurant & bar) due to renovations which we weren’t aware of

2026-10-11 • via Nuitee
R
Ruth • solo_traveller • au
8
Had fun
Pros:

Proximity to Southbank

Cons:

It is renovating service facility and could go to restaurant

2026-10-10 • via Nuitee
B
birkwood • solo_traveller • au
7
Business
Pros:

Location

Cons:

Price

2026-10-10 • via Nuitee
C
Caitlin • solo_traveller • au
10
Pros:

Food and the room

2026-10-08 • via Nuitee
P
Philip • couple • au
6
2026-10-07 • via Nuitee
B
Ben • solo_traveller • au
8
Pros:

Close proximity to all our events

Cons:

Being under construction wasn't great

2026-09-19 • via Nuitee
W
Williamson • couple • au
9
2026-09-18 • via Nuitee
S
Sharon • solo_traveller • au
8
2026-09-18 • via Nuitee
J
Jessica • solo_traveller • au
10
Pros:

Close to everything easy check in

2026-09-18 • via Nuitee
B
Brie • family_with_children • au
4
Pros:

Location

Cons:

Construction at entry and buffet restaurant. Woke us in the morning, terrible vibe and it should have been discounted due to building and noise

2026-09-18 • via Nuitee
J
JadeGray • extended_group • au
8
2026-09-17 • via Nuitee
J
Jane • solo_traveller • au
8
2026-09-15 • via Nuitee
H
Hilary • solo_traveller • nz
9
Aerosmith location and facilities, friendly staff and easy to check in and check out
Pros:

Really easy to find, close to all that you need for an awesome stay. Really friendly staff who were able to check us in a little earlier - so we could go out and explore.

Cons:

There is a lot of work going on at the moment - but the staff managed it well and were very helpful. I appreciate that the hotel needed updating and can’t wait to see the result downstairs

2026-09-15 • via Nuitee