La Quinta by Wyndham Buffalo Amherst

Hotels
•
La Quinta by Wyndham
8 (787 reviews)
145 Innkeepers Lane , Buffalo , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean rooms noted by multiple guests
Very convenient location (near stores and University of Buffalo)
Friendly / polite staff in many reports
Spacious, comfortable rooms for many guests
Plenty of parking and quick check-in
Basic amenities provided (pool, breakfast area)
Cons:
Breakfast quality issues: repetitive menu, low/unsafe serving temperature, reheated items
Room odors (bedding smell, marijuana/onion/mildew smell) and occasional spiderwebs/stains
Housekeeping lapses (missed service requests, towels from front desk)
Maintenance problems: AC control and rattling covers, doors sticking, poor bathroom lighting
Amenities shortcomings: small fridge with no freezer, crib advertised but unavailable
Pool cleanliness concerns (found bottle/food in pool)
Noise problems (noisy neighbors late night) and unresolved complaints

Categories

Cleanliness
7.4
Many reviewers report rooms as clean and the lobby smelling fresh, but there are repeated complaints about odors (bedding, onion/marijuana/mildew), spiderwebs, gum found in bathroom trash bags, and pool/pool-step debris that reduce the overall cleanliness score.
Service
7.6
Staff are often described as polite and friendly with helpful check-in, but there are several service lapses: missed housekeeping requests, unaddressed maintenance (TV remote), crib unavailability without remedy, slow/no response via Booking.com and noise complaints not resolved.
Location
9.5
Location is repeatedly praised as convenient for shopping, University at Buffalo, and general travel needs; multiple guests explicitly cite the location as a highlight.
Room Quality
7.3
Rooms are described as spacious and comfortable by many, but issues include strong/unpleasant odors in some rooms, AC control and rattling covers, doors sticking/loud, poor bathroom lighting, and stained shower floors that lower the room-quality rating.
Amenities
8.5
Basic amenities (pool, parking, breakfast area, in-room fridge) are present and useful for guests; however, complaints about a too-small fridge with no freezer, pool hygiene concerns, limited breakfast seating/comfort, and missing advertised items (crib) temper the score.
Value for Money
8.6
Several guests felt the cost was reasonable for the area (especially during college move-in), though a few noted they'd prefer a lower price given issues with breakfast quality and some room problems.
Food and Beverage
6.5
Breakfast is the most frequent complaint: repetitive offerings, food served below safe/desired temperatures, some reheated items and limited variety; a minority found breakfast above average, but overall sentiment is notably negative.
Overall Experience
8.6
Overall stays are generally positive due to location, basic cleanliness for many rooms, and friendly staff at times, but recurring operational issues (breakfast problems, housekeeping lapses, odors, noise, and occasional maintenance/amenity failures) prevent a top score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:44

Property Description

Convenient Location
Located in Amherst, La Quinta by Wyndham Buffalo Amherst is close to major attractions like the University of Buffalo and Frank Lloyd Wright's Martin House Complex.

Modern Amenities
Enjoy a range of amenities including concierge services, a fitness centre, and free WiFi throughout the property. Relax in the indoor pool or unwind in the shared lounge.

Comfortable Rooms
Each guest room features a coffee machine, private bathroom, and some even include a seating area and fridge for added convenience.

Experience comfort and convenience at La Quinta by Wyndham Buffalo Amherst. Book your stay now for a memorable experience.

Important information:

Service Animals - ADA-defined service animals are welcome free of charge. Pets Allowed - 2 pets max. Cats and dogs only. 75lbs or less per pet. Fees - Nonrefundable 25 USD nightly for up to 2 pets. Max 75 USD per stay. Other Information - Contact hotel for additional details and availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 787 reviews
Cleanliness: 7.4
Service: 7.6
Location: 9.5
Room Quality: 7.3
Amenities: 8.5
Value for Money: 8.6
Food and Beverage: 6.5
Overall Experience: 8.6
S
Sharon • extended_group • us
10
Location was easy to find rooms were clean and staff was polite and helpful
Pros:

Clean nice employees pool

Cons:

Nothing

2026-10-29 • via Nuitee
M
Mary Jo • family_with_children • us
10
Pros:

Nice and clean

Cons:

No complaints

2026-10-28 • via Nuitee
C
clark • family_with_children • us
9
Pros:

Everything was pleasant

Cons:

I shouldn't find anything wrong

2026-10-26 • via Nuitee
K
Kathy • couple • us
10
Pros:

Breakfast was above average. Room was clean and comfortable. Staff was friendly and welcoming. We enjoyed our visit and the location of the hotel.

2026-10-25 • via Nuitee
H
Hank • family_with_children • ca
7
La Quinta Buffalo stay
Pros:

Clean, comfortable, good location,

Cons:

Service request TV remote was not working correctly, after first night did request, stayed 5 nights nothing done, breakfast temperature of food below food safety temperature, selection was good, sausage looked like some were from day before and reheated but temperature to low for food safety
Room fridge should have a freezer and be larger.

2026-10-25 • via Nuitee
H
Hank • family_with_children • ca
7
Stay in Buffalo
Pros:

Comfortable good location, staff ok but that's it, not very professional

Cons:

Breakfast temperature below food safety , fridge should be larger and have a freezer

2026-10-25 • via Nuitee
E
Elena • family_with_children • us
9
Good
Pros:

Everything was great except the breakfast

Cons:

Breakfast was terrible, all our 3 mornings they served same meal

2026-10-22 • via Nuitee
P
Paul • extended_group • us
7
2026-10-21 • via Nuitee
M
Marilyn • couple • us
9
The room was spacious and comfortable enough. Amenities were basic, provided everything we needed.
Pros:

The choices were good and the food was good. Seating was not very comfortable, but it was adequate.

Cons:

Chairs were too low for the tables.

2026-10-14 • via Nuitee
S
Stephanie • couple • us
7
It was fine but a lower price would have made it better.
Pros:

Just ok

Cons:

Quality of food

2026-10-13 • via Nuitee
K
Kaitlyn • extended_group • us
8
2026-10-10 • via Nuitee
M
Mary • solo_traveller • us
2
Pros:

Breakfast was good. Plenty of parking.

Cons:

Asked for housekeeping 2 days, never received service. Got towels from front desk. Noisy neighbor at 11 pm on 10/2, called front desk to complain and it continued until 3:00 am. Marijuana odor throughout the night. Entry and bathroom door stuck on floor and made very loud noise. Found a glass bottle of tequila on pool steps and food in bottom of pool. Poor lighting in bathroom. Needs a larger sign on Niagara Falls Boulevard.

2026-10-07 • via Nuitee
C
Chandra • couple • in
8
2026-09-17 • via Nuitee
P
Phil • solo_traveller • gb
8
Pros:

Nice and clean, quick check in, good location

Cons:

Breakfast was a little limited, but served it's purpose

2026-09-15 • via Nuitee
J
Johnson • couple • us
9
2026-09-13 • via Nuitee
B
Barry • solo_traveller • us
6
Pros:

When entering the lobby very clean and smells fresh.

Cons:

The garage can in my bathroom had gum at the bottom which says the bag was not changed. Also the bathroom room had a smell of onions coming from it.

2026-09-11 • via Nuitee
E
Eric • couple • us
6
It got the job done
Pros:

the breakfast was fine but average

Cons:

control of the AC unit

2026-09-08 • via Nuitee
J
Johnson • solo_traveller • us
8
Pros:

Great location

2026-09-08 • via Nuitee
L
Luc • solo_traveller • us
10
2026-09-01 • via Nuitee
K
Kristine • solo_traveller • us
9
Pros:

They have sny

2026-08-31 • via Nuitee