The Princess Victoria

Hotels
8.1 (607 reviews)
217 UXBRIDGE ROAD , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Terrace
Luggage storage
Bar
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly and helpful staff
Great location
Well equipped rooms
Cons:
Cleanliness issues
Noise from the pub
Problems with shower pressure
Heating not working in some rooms

Categories

Cleanliness
6.65
There were complaints about dust and linens not smelling fresh, indicating below average cleanliness.
Service
9.15
Staff were described as friendly and helpful, showcasing strong service quality.
Location
8.65
Many positive remarks on the location near attractions like O2 Shepherd's Bush.
Room Quality
7.65
Some rooms were comfortable and well-equipped, yet issues with heating and noise affected overall perception.
Amenities
8.25
Facilities provided were generally satisfactory with some suggestions for improvement.
Value for Money
7.65
Value for the price was questioned by some due to room conditions, but some still found it reasonable.
Food and Beverage
8.15
The pub downstairs provided a nice atmosphere and food was rated positively.
Overall Experience
8.65
Most guests expressed an overall pleasant stay despite minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:51

Property Description

Luxury Stay in London

Charming Terrace and Modern Amenities
Experience a delightful stay at The Princess Victoria in London, boasting a terrace, non-smoking rooms, and free WiFi. Relax in comfort with air conditioning, a safety deposit box, and a flat-screen TV in every room.

Culinary Delights and Dietary Options
Indulge in British cuisine at the on-site restaurant, with special vegetarian, dairy-free, and vegan menu choices available upon request.

Convenient Location and Nearby Attractions
Ideally located near popular landmarks like Olympia Exhibition Centre and Portobello Road Market, The Princess Victoria offers easy access to explore the vibrant city. Don't miss out on this exceptional hotel experience in London.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 607 reviews
Cleanliness: 6.65
Service: 9.15
Location: 8.65
Room Quality: 7.65
Amenities: 8.25
Value for Money: 7.65
Food and Beverage: 8.15
Overall Experience: 8.65
L
Lily couple ch
8
Bel hôtel pas cher, cozy et assez caché
Pros:

La décoration est très jolie et il y a peu de chambres, ce qui rend l’hôtel plus calme aussi. Le bar est très beau et le check-in était très rapide

Cons:

On a du attendre l’ouverture de 10h pour pouvoir rentrer dans le bâtiment (qui est un restaurant) afin de déposer nos affaires. Nous étions arrivés vers 9h donc nous avions du poser nos bagages ailleurs le temps de revenir à l’hôtel. De plus, l’hôtel est assez éloigné mais reste très beau et sympathique

2026-07-23 via Nuitee
A
Anderson couple gb
9
Great pub with fab atmosphere.friendly proficient staff and comfortable room
Pros:

Great decor and atmosphere. Staff very pleasant, friendly and helpful. The room was perfect, welcoming air conditioning and comfortable bed.

Cons:

Nothing

2026-07-16 via Nuitee
G
George extended_group gb
9
2026-07-15 via Nuitee
A
Anna solo_traveller gb
5
2026-07-14 via Nuitee
G
Gaelle couple de
8
2026-07-13 via Nuitee
M
Mandy solo_traveller gb
5
Pros:

The bar downstairs was lovely and had a relaxed atmosphere

Cons:

The stairs to the rooms were steep, the bathroom needed updating, broken toilet seat which we had to fix on a daily basis. The shower head was broken and keep falling off the holder. We never complained, we just wanted to put our heads down after a chaotic few days. Would we stay there again maybe not but it's not the worst place we've stayed.

2026-07-09 via Nuitee
S
Stephanie couple gb
7
love the pub as have stayed here before but not a fan of this particular room VESPER
Pros:

The aircon was fab as it was very hot outside - The staff were great and check in and out was easy.

Cons:

The fridge light came on but was cold so the milk went off - window could have done with a clean as was dirty and cobwebs. Room was advertised as a king size bed which was lovely but the room is small.

2026-07-06 via Nuitee
R
richard couple gb
8
2026-07-05 via Nuitee
A
Anne-louise solo_traveller gb
10
2026-07-05 via Nuitee
N
Nicla solo_traveller it
7
Da evitare
Pros:

Il pub storico sotto le camere è molto carino ma le camere non sono all altezza piccole, sporche e poco sicure

Cons:

La Camera matrimoniale non è da considerare matrimoniale È piccolissima. ha un letto piccolo attaccato al muro da un lato. Appena entri nella stanza trovi subito il letto davanti che non riesci a muoverti. Nessun armadio ma solo due grucce per i vestiti . Frigorifero non funzionante e macchina del caffè con zucchero in zollette dentro un barattolo sporchissimo . Muri scrostati e vetro della camera che non viene pulito da chissà quanto tempo. Per il prezzo pagato è davvero mediocre

2026-07-05 via Nuitee
S
Steve couple gb
5
Poor choice for me, clean room good staff, food poor. Frozen cod , batter raw inside Frozen cod noraw inside properly co
Pros:

Good staff and clean

Cons:

I’d been given the impression that it was nearer to Wembley from booking.com
No mention of for flights of stairs to the room.
I have limited mobility and no assistance was offered to get to the room.

2026-07-05 via Nuitee
T
Tracy couple gb
4
2026-07-03 via Nuitee
R
Rob solo_traveller gb
10
Pros:

The pub is a great building with so much character and history. The staff were so helpful and friendly. The room was tastefully decorated, clean and had everything we could ask for. The 24 hour door was a bonus.

2026-06-29 via Nuitee
A
Adam solo_traveller gb
7
Pros:

Air con was great in hot weather

Staff very friendly and helpful

Located perfect area and fairly quiet

Cons:

No issues at all , perfect place to stay if you are in London an event

2026-06-28 via Nuitee
D
Donna solo_traveller gb
5
Not a great experience, not recommended for solo female travellers
Pros:

There was aircon
The staff were friendly enough and while I didn’t eat in the restaurant there was a decent menu

Cons:

The rooms look ok at first glance but It’s wasn’t as clean as it should have been.The TV remote didn’t work. Tea bags were loose in a pot not very hygienic. There are no staff on the premises overnight and as a solo female traveller I didn’t feel safe. Especially as I was woken at 12:20am by someone moving lots of furniture in a function room below me. I actually tried to find another hotel at 1am to move to as I felt very vulnerable hearing male voices outside my bedroom door and knowing there were no staff available.

2026-06-25 via Nuitee
S
Susan solo_traveller nz
7
Quirky rooms
Pros:

didnt have breakfast
location very handy to family

Cons:

didnt like that no hosts in the property (pub) overnight so potentially could have been only one in building
outside door did not shut well and on several occasions was ajar on arriving
access up four flights steep stairs

2026-06-15 via Nuitee
C
Cynthia solo_traveller us
8
Comfortable but challenging!
Pros:

Easy to get to Central London - reasonable walk to Shepherd’s Bush Market & Underground; clean & comfortable room

Cons:

The bedrooms are above the Princess Victoria pub - up 4 flights of stairs and no elevator! It was daunting going up and later down with luggage; after hours access is also challenging with a tricky keypad (the access code is provided at check in); this accommodation is not recommended for anyone with mobility issues!

2026-06-10 via Nuitee
J
John solo_traveller gb
8
2026-06-09 via Nuitee
S
Shelley couple us
10
Excellent staff, great value, delicious food
Pros:

Excellent value! AND you get a discount on food and drink in the floor level pub. Delicious food!

Cons:

No lift, but staff was available to help with getting luggage up steep stairs!

2026-06-09 via Nuitee
S
SOPHIE couple gb
10
Pros:

The food was great, the service was excellent and the room was lovely.

Cons:

Some of the shower head was blocked

2026-06-06 via Nuitee