The Princess Victoria

Hotels
8.1 (589 reviews)
217 UXBRIDGE ROAD , London , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Luggage storage
Non-smoking throughout
Kid meals
Outdoor furniture
Fire extinguishers
Smoke alarms
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly and helpful staff
Great location
Well equipped rooms
Cons:
Cleanliness issues
Noise from the pub
Problems with shower pressure
Heating not working in some rooms

Categories

Cleanliness
6.65
There were complaints about dust and linens not smelling fresh, indicating below average cleanliness.
Service
9.15
Staff were described as friendly and helpful, showcasing strong service quality.
Location
8.65
Many positive remarks on the location near attractions like O2 Shepherd's Bush.
Room Quality
7.65
Some rooms were comfortable and well-equipped, yet issues with heating and noise affected overall perception.
Amenities
8.25
Facilities provided were generally satisfactory with some suggestions for improvement.
Value for Money
7.65
Value for the price was questioned by some due to room conditions, but some still found it reasonable.
Food and Beverage
8.15
The pub downstairs provided a nice atmosphere and food was rated positively.
Overall Experience
8.65
Most guests expressed an overall pleasant stay despite minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:51

Property Description

Luxury Stay in London

Charming Terrace and Modern Amenities
Experience a delightful stay at The Princess Victoria in London, boasting a terrace, non-smoking rooms, and free WiFi. Relax in comfort with air conditioning, a safety deposit box, and a flat-screen TV in every room.

Culinary Delights and Dietary Options
Indulge in British cuisine at the on-site restaurant, with special vegetarian, dairy-free, and vegan menu choices available upon request.

Convenient Location and Nearby Attractions
Ideally located near popular landmarks like Olympia Exhibition Centre and Portobello Road Market, The Princess Victoria offers easy access to explore the vibrant city. Don't miss out on this exceptional hotel experience in London.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 589 reviews
Cleanliness: 6.65
Service: 9.15
Location: 8.65
Room Quality: 7.65
Amenities: 8.25
Value for Money: 7.65
Food and Beverage: 8.15
Overall Experience: 8.65
S
SOPHIE couple gb
10
Pros:

The food was great, the service was excellent and the room was lovely.

Cons:

Some of the shower head was blocked

2026-06-06 via Nuitee
A
Annemarie solo_traveller za
1
Horrible
Pros:

Nothing

Cons:

Everything

2026-05-28 via Nuitee
S
sara couple gb
8
Worked for us really well
Pros:

Helpful staff, clean and comfortable room

Cons:

Nothing everything ok

2026-05-26 via Nuitee
I
Ian solo_traveller je
8
2026-05-23 via Nuitee
D
Douglas solo_traveller us
10
2026-05-17 via Nuitee
S
Stuart solo_traveller gb
8
2026-05-10 via Nuitee
R
Robert solo_traveller gb
7
Lovely place in a lovely location but beware the stairs!
Pros:

The room facilities are excellent. The bed was wonderful and I slept without getting up once until morning. The bathroom was excellent and the shower temperature was just right. there was a heated towel rail. There was also air conditioning that worked, a Nespresso coffee machine with espresso cups along with the tea mugs. Also I found a Remington hair dryer in the top drawer.

Cons:

The stairs were a killer, there is no accessibility apart from an accessible toilet in the ground floor restaurant. Although the restaurant was good, there was no breakfast. This was a massive disappointment because I was led to believe that my booking included breakfast

2026-05-05 via Nuitee
J
Joshua solo_traveller gb
9
Good stay, helpful staff
Pros:

Flexible check in progress - staff helped do this remotely which is appreciated.
On street parking is nearby (permit Monday -Friday)
Clean room with a coffee machine, clean towels etc

Cons:

Hot tap was really hot and difficult to use as a result.
Plumbing was non standard (toilet flush and taps).

2026-05-04 via Nuitee
C
Colette family_with_children gb
8
Pros:

Friendly staff flexibility on arrival time

2026-04-27 via Nuitee
R
Rachel family_with_children je
7
V comfortable and great location for our needs
Pros:

Bigger room than last time we booked. Decor and touches all v grand. Air con extra good touch as it can get hot.

Cons:

Hot water ran out completely midday Saturday when getting ready for wedding- seriously not helpful and they had a pub full downstairs so must have had water. V poor that it just ran out completely.

2026-04-26 via Nuitee
L
Lee solo_traveller gb
8
Cosy and comfortable accommodation above a very nice bar.
Pros:

Smack between 2 tube stations, 15 min walk either way. Room was clean, nicely decorated and the bed was comfortable.
Staff were friendly and helpful.

Cons:

Nothing to complain about.

2026-04-26 via Nuitee
C
Coral solo_traveller gb
8
Pros:

Good

Cons:

Okay

2026-04-23 via Nuitee
S
Stella extended_group au
9
2026-04-22 via Nuitee
N
Nicholas couple gb
8
Nice place, good excellent would stay again.
Pros:

Friendly staff, good location for Bush Hall and O2 Hammersmith. Room we chose was good size, the Sunday roast was absolutely amazing and discounted for residents.

Cons:

Only one minor negative the cloth blind needs replacing, old, a bit grubby and tired so detracts from the rest of the room.

2026-04-21 via Nuitee
J
Jax couple gb
7
Some areas need a good clean!
Pros:

The pub looked great, very atmospheric. The room was nicely decorated and the art was unique. Comfortable bed.

Cons:

The window dressings in our room had a lot of mould on it, and so did the grout in the shower. There was no milk for the coffee machine.

2026-04-16 via Nuitee
D
DAMON couple gb
8
Good stay for the O2 Shepherds Bush events
Pros:

Well located, just outside of what would be a busy area at night time, so the area was quiet for sleeping.Residents get a good discount on meals. The food we had there was good. Room was good but the shower in “Bronx” could do with a little maintenance, otherwise it was a good place to stay.

Cons:

Apart from the dodgy shower, there was nothing else not to like

2026-04-13 via Nuitee
V
Valeria couple es
7
2026-03-30 via Nuitee
B
Ben solo_traveller gb
6
Pros:

I thought the room was nicely decorated

Cons:

Room was kind of dirty. In particular, the fabric blind seemed to have some sort of mildew on it. I think this is because the bathroom ventilation is broken

2026-03-25 via Nuitee
M
Matthew solo_traveller gb
8
2026-03-21 via Nuitee
T
Takeshi solo_traveller gb
9
excellent
Pros:

People very helpful.

Cons:

Nothing very happy

2026-03-19 via Nuitee